Sample Q&A Flashcards

Question

Physical Noise

Answer 1

Environmental conditions (noise level/temperature)

Answer 2

Anything that makes it difficult to understand message

Answer 3

Continuous exchange of information

Answer 4

Individuals or groups interested in company.

Answer 5

How you analyze a situation and use the information.

Answer 6

General conclusion to a specific conclusion.

Answer 7

Specific observation to a broad generalization.

Answer 8

Strengthens, innovation, manage growing

Answer 9

Understand and retain what's been said

Answer 10

Clear understanding of message

Answer 11

Understand feelings, needs, wants

Answer 12

Truly hearing and understanding what's been said; turn off filters

Answer 13

Adapt leadership style to needs of team rather than expecting others to bend to their approach.

Answer 14

Gives instructions, makes all important decisions, and makes sure staff comply.

Answer 15

Values input from team. Facilitates conversation and reports on decision.

Answer 16

Minimal contact with employees during the day.

Answer 17

Mechanical engineer, improve industrial efficiency. | Scientific Management, Time and Motion Studies

Answer 18

workflows, improve economic efficiency.

Answer 19

productivity standards (Frederick Taylor)

Answer 20

Assembly line.

Answer 21

social beings rather than mechanical beings.

Answer 22

modify/improve behavior in response to awareness when being observed.

Answer 23

Separated from the rest; given special treatment.

Answer 24

Study social effects.

Answer 25

Knowledge about specific work.

Answer 26

Ability to work with people.

Answer 27

think, analyze, understand complicated ideas.

Answer 28

No one best way to lead others. Depends on characteristics of followers. Tells, Sells, Tests, Consults, Joins, Delegates, Abdicates

Answer 29

Autocratic style (teams are new, inexperienced, weak)

Answer 30

Maintains control, convincing members of decision and need to take an action.

Answer 31

Explains problem, comes up with idea, checks with the team to determine expertise.

Answer 32

No need to have an answer ready. Invites team to problem solve together.

Answer 33

No longer owns problem. Leader nudges to outright ownership.

Answer 34

Knows there are problems but gives the team the green light to find answers.

Answer 35

Gives full responsibility to team, accountability still rests with leader.

Answer 36

Adapts leadership style to maturity of person attempting to lead.

Answer 37

Focuses on person, looking at one-way process rather than interaction.

Answer 38

descriptive, behavioral, Abilities, knowledge, skills learned are important to leader.

Answer 39

Goal achievement, giving followers instructions then supervise closely. (Hersey-Blanchard Model)

Answer 40

Achieving goals and emotional needs of their team. (Hersey-Blanchard Model)

Answer 41

Focus on goals, also hones the skills of followers through praise, listening to criticism, allowing input, providing feedback, and recognizing achievement. (Hersey-Blanchard Model)

Answer 42

Hands-off leadership style. After decisions are made, task completion is the responsibility of the follower with little intervention. (Hersey-Blanchard Model)

Answer 43

Leadership that transforms people. | Emotions, values, ethics, standards, long-term goals.

Answer 44

Tension when an person's behavior is inconsistent with thoughts and beliefs.

Answer 45

When two speakers adjust their communication styles.

Answer 46

Motivated to act based on the meanings they assign to people, things, events.

Answer 47

Strangers meet, primary focus is to reduce levels of uncertainty.

Answer 48

Motivated by five main needs, once first need is met, the person will work to achieve the second. (Abraham Maslow)

Answer 49

(1) Self-Actualization (2) Esteem (3) Love/Belonging (4) Safety (5) Physiological

Answer 50

(1) Physiological (2) Safety (3) Love/Belonging (4) Esteem (5) Self-actualization

Answer 51

Those who purchase products or services.

Answer 52

The employees within a company.

Answer 53

Act of assisting consumers with needs.

Answer 54

The way the message travels.

Answer 55

``` Telephone Voice mail Text messaging Email Face-to-face meetings ```

Answer 56

Form of greeting

Answer 57

* Clearly explain the problem * Remain professional * Show you understand * Show you are handling the situation fairly

Answer 58

Direct | Indirect

Answer 59

strongest approach, bad news first

Answer 60

softens the receipt of bad news

Answer 61

Reduces pain of bad news.

Answer 62

Listen carefully Offer resolution Correct mistake

Answer 63

How much concern we have for ourselves vs. others.

Answer 64

Highly assertive and slightly cooperative. (Best to use: * quick, decision action required * important issues * issues vital to company welfare)

Answer 65

Slightly assertive and highly cooperative. (Best to use: * you are wrong * issue much more important to other person than you

Answer 66

Slightly assertive and slightly cooperative. (Best to use: * issue is trivial * no chance of satisfying your concerns * important to let people cool down)

Answer 67

Some assertiveness and cooperativeness best to use: outcome is not crucial and you are losing time

Answer 68

Somewhat assertive and somewhat cooperative. (Best to use: * goals are moderately important * two opponents with equal power are strongly committed to mutually exclusive goals, as in labor-management bargaining)

Answer 69

Personal attributes | positive attitude, self-confidence, leadership

Answer 70

Specific skills learned | graphic design, writing, software design

Answer 71

Experience in order of most recent to oldest.

Answer 72

Skills and qualifications.

Answer 73

Explains why uniquely qualified for the job.

Answer 74

Four to five (diverse) members

Answer 75

Divided by function. The backbone of an organization.

Answer 76

Often the Board; discuss strategies

Answer 77

Groups working without direct supervision.

Answer 78

Formed to help with a particular situation.

Answer 79

Formed to find a solution to a problem w/ a deadline

Answer 80

reviews special projects; sometimes cross-departments

Answer 81

Achieve common goal. Operate under leader appointed by members.

Answer 82

People from different areas of expertise to achieve a common goal.

Answer 83

Work in various locations connected computer network.

Answer 84

1. Forming 2. Storming 3. Norming 4. Performing 5. Adjourning

Answer 85

Get to know each other and decide what they need to do.

Answer 86

Competing, learning to work together, can have conflict, some teams never get past this point

Answer 87

Start to work together, trust each other, seek out input. | Progress is made

Answer 88

Highly performing team. Trust and work well together

Answer 89

Project comes to an end. Successes and failures reviewed/evaluated.

Answer 90

Psychological forces influencing a team's behavior and performance.

Answer 91

Informal connections among people in a group.

Answer 92

* DiSC (work productivity, teamwork, communication) * Myers Briggs (personality test) * StandOut (team assessment tool) * StrengthsFinder 2.0 (assessment tool by Gallup) * True Colors (personality temperament)

Answer 93

1. Orientation (define problem, set goal, plan process) 2. Discussion (gather info, identify/evaluate alternatives) 3. Decision Making (choose group decision) 4. Implementation (adhere to/evaluate decision, seek feedback

Answer 94

Team values conformity/consensus more than other criteria (reality/ethical/moral standards)

Answer 95

Group ignores warnings about decisions.

Answer 96

Problem exists, instead of solving it/changing course, they persist in making it work.

Answer 97

Making a choice together that none would have made on their own.

Answer 98

1. Someone with expertise 2. Compelling argument 3. Lack of confidence 4. Meaningless decision 5. Pressure from others 6. Dysfunctional decision-making

Answer 99

Move toward a more extreme version of the position they held before the discussion began.

Answer 100

Accepted principles of conduct.

Answer 101

Behaviors and values that govern a business environment.

Answer 102

Something that causes stress.

Answer 103

The level of stress that, when reached, will affect a person's performance.

Answer 104

How you view self-worth.

Answer 105

How happy you are in your job or task

Answer 106

Really hearing what the other person is saying w/o distractions

Answer 107

Relationship between words and meanings.

Answer 108

Researcher of human motivation. | Hierarchy of Needs

Answer 109

Need to be the best that you can be based on potential.

Answer 110

"...two sets of needs: ...animal, to avoid pain and ...human, to grow psychologically".

Answer 111

Factors in work environment that cause satisfaction or dissatisfaction.

Answer 112

Theory X and Theory Y (worker motivation)

Answer 113

Assumes employees are lazy and will avoid work.

Answer 114

Seek and accept responsibility; self-control/direction; accomplish objectives

Answer 115

Combines Japanese and US management. | reduce turnover, increase commitment, improve morale/ productivity

Answer 116

achievement, affiliation, and power.

Answer 117

Need to lead and make an impact.

Answer 118

Belief that someone has power over others.

Answer 119

Direct their teams to further the objectives.

Answer 120

Inspiring to accomplish a goal.

Answer 121

planning, organizing, leading, controlling

Answer 122

Person with more experience assisting someone to develop skills.

Answer 123

Someone with more experience teaching/guiding someone willing to learn.

Answer 124

People who have the means to punish someone.

Answer 125

Knowing powerful people.

Answer 126

Extremely skilled at his or her craft.

Answer 127

Having information someone else needs.

Answer 128

People who have earned a high position.

Answer 129

Those who are respected.

Answer 130

Hand out plum job assignments, pay raises, other benefits.

Answer 131

Influencing someone to do something.

Answer 132

Help employees reach goals by adapting/controlling/ affecting change

Answer 133

Stage fright; nervousness, shaking, sweating, dizziness.

Answer 134

* Know your topic * Get organized * Practice * Visualize your success * Breathe deeply * Focus on your material * Don't fear silence * Recognize your success * Join a group

Answer 135

How to do something.

Answer 136

Inform audience and make sure they really understand

Answer 137

Convince someone to do something; usually mix of information and opinion.

Answer 138

Primarily for enjoyment.

Answer 139

Overview about a proposal, issue, problem, or project.

Answer 140

Deliver information; simple or elaborate.

Answer 141

Technology to meet with others in real time.

Answer 142

Real-time presentation with others across the country.

Answer 143

Introduction, Body, Conclusion

Answer 144

``` Chronological Geographical Topical Comparison Journalistic ```

Answer 145

charts, maps, or models, objects, drawings, or photographs

Answer 146

colorful backdrop for presentation, illustrates main points, | helps people remember the message

Answer 147

* Choose a template * Choose font styles (generally no more than two) * Choose text size (between 24 to 36 point) * Choose the title size (can be larger than 24 to 36 point) * Choose font color * Choose backgrounds

Answer 148

* Outline your ideas * Design your slides * Place appropriate copy on each slide * Place graphics * Add special effects sparingly * Use hyperlinks in the presentation to other websites that contain supporting materials * After the presentation, post the PowerPoint or webinar to a website so attendees can review the presentation

Answer 149

* six bullets per slide * no all caps * phrases as opposed to full sentences * simple font * summarize what you want to say on the slides * few animation effects * pick a style and stick to it

Answer 150

Information you want the audience to take home and refer to later.

Answer 151

Being reliable and trustworthy

Answer 152

Giving a speech without warning

Answer 153

Buying and selling internationally.

Answer 154

Behaviors typical of a particular group.

Answer 155

Believing your ethnic or cultural is better than anyone else's.

Answer 156

``` Sensitivity training Celebrate differences Understand your own cultural Do not assume Find similarities ```

Answer 157

Set of behaviors that guide formal situations.

Answer 158

Words or phrases used in informal conversation.

Answer 159

How respect is shown based on position.

Answer 160

Gestures and facial expressions.

Answer 161

Assists clients in different locations on a contractual basis

Answer 162

Explains why the company exists and what it hopes to achieve.

Answer 163

Big, long-term goal.

Answer 164

course to take over next year and beyond. Set priorities, focus energy, work toward common goal.

Answer 165

Technique to help identify Strengths, Weaknesses, Opportunities, and Threats.

Answer 166

``` Specific Measurable Achievable Realistic Time related ```

Answer 167

Daily, 15-minute mtg. done since last meeting, what are obstacles, work on until next meeting.

Answer 168

How leadership interacts with employees and customers.

Answer 169

Company's policies and procedures

Answer 170

Techniques and tools for process improvement. | Motorola 1986; empirical and statistical methods

Answer 171

System for a customer-focused organization that involves all employees in continual improvement.

Answer 172

Reviewing the way of doing business and how to improve it.

Answer 173

Terms of employment that spells out rights and responsibilities.

Answer 174

Right to fire or quit for any reason.

Answer 175

* Contract * Code of ethics * Company policies and procedures * Confidentiality or non-compete-clauses

Answer 176

Non-written contract between employees and employers; has been agreed to

Answer 177

Cannot disclose confidential info.

Answer 178

Sharing proprietary knowledge

Answer 179

Can't join competition or start a competitive business for certain time after leaving

Answer 180

Signed before business specs may be discussed.

Answer 181

Allows complaints to be aired internally before they are made public.

Answer 182

Go-between in a grievance process

Answer 183

Judge in a grievance process

Answer 184

Right to a fair trial.

Answer 185

Procedures for filing/resolving grievances between employees and employers.

Answer 186

Represents workers to achieve common goals.

Answer 187

Nonunion employees not forced to join a union.

Answer 188

Business that requires union-only labor

Answer 189

Work stoppage

Answer 190

Work instead of strike.

Answer 191

written or digital communication.

Answer 192

company stationery; formal; permanent record.

Answer 193

written matter that records information to be referenced later.

Answer 194

An account of proceedings, transactions, or event.

Answer 195

Data, facts, and information; no analysis or recommendations.

Answer 196

Data analysis about trends and operations.

Answer 197

Efficient method to send messages for prompt response, provides a record.

Answer 198

Username and domain

Answer 199

* Recipient * (cc) or (bcc) * Subject Line * Greeting * Message Body * Closing * Attachments (optional)

Answer 200

Communicate information internally; confidential, sensitive, or signature.

Answer 201

A starting point for documents or flyers/forms.

Answer 202

Legally binding records re: transactions between businesses & customers.

Answer 203

Document re: financial results, condition, and cash flows.

Answer 204

Shows income as well as cash expenses during a certain period of time

Answer 205

Owner's capital at the beginning and end of a period of time

Answer 206

Reviewing work to see whether the content is clear. Aka evaluating content

Answer 207

Punctuation, grammar, spelling mistakes. Aka guarantee accuracy

Answer 208

Communicating facts; part of official record; specific style and format.

Answer 209

* Progress Report * Analytical Report * Compliance Report * Written Proposal * Informal Report * Formal Proposal * RFP (Request for Proposal) * Planning Document * Memo * Business Letters * Notes

Answer 210

Shorter than a formal document; resembles a substantial letter or memo.

Answer 211

Written update for a project; purpose and nature; provides some background

Answer 212

Complying with guidelines, regulations, or legislation

Answer 213

What a company can do for a potential client.

Answer 214

One and three pages; formatted similar to letter/memo, direct approach, no prefatory sections

Answer 215

Several to a couple hundred pages, supporting documents: RFP, summary, title page, table of contents, appendix.

Answer 216

Organize a project, lists milestones.

Answer 217

Taken during a meeting, attendees and absentees, previous minutes, motions/votes, recorders name

Answer 218

Highlights most important information.

Answer 219

Quickly exchange information using a smartphone or Internet in real time.

Answer 220

Inexpensive way to make an announcement about an event, service, or product

Answer 221

Manuals on basic rules of writing | The Elements of Style (aka Strunk and White), The Gregg Reference Manual, The Chicago Manual of Style.

Answer 222

Corrections can be done on paper or electronically. No black ink, use proofreader's marks, and track changes.

Answer 223

Readability formula to determine reading complexity. Ideal score is 7 or 8. Above 12 is too hard for most people (Robert Gunning)

Answer 224

Correcting errors and making it editorial style

Answer 225

Check each paragraph (clear purpose, support main point, strong conclusion) Check each sentence (clarity, grammar, active voice) Check the wording (unnecessary words, technical words, abbreviations, use of pronouns)

Answer 226

* Run spell/grammar check * Concise wording * Check spellings & punctuation * Proper capitalization * Look for consistence * Margins * Bullets placed consistently & punctuated consistently

Answer 227

* Follow company style guidelines * Fact check * Names, facts, figures, times, dates correct and consistent

Answer 228

Saying the same thing two different ways

Answer 229

Set of rules for clauses, phrases, and words.

Answer 230

People, animals, concepts, and things

Answer 231

In place of nouns (he, she)

Answer 232

Convey action, also include being/helping/possession words

Answer 233

Modify nouns and pronouns; which, what kind, how much

Answer 234

Join words together to show adding a thought (and, but, or, so)

Answer 235

Link words to show relationships (about, on, under)

Answer 236

Short words: Great!; used alone or in short phrases to show emotion or add emphasis.

Answer 237

``` Subject Predicate Verb Tense Dangling Modifiers Independent Clause Parallelism Paragraphs ```

Answer 238

Who or what the sentence is about

Answer 239

Modifies the subject; includes the verb and objects/phrases governed by the verb.

Answer 240

What time it is in a sentence: present, past, future

Answer 241

Word or phrase that modified a word NOT clearly stated in the sentence.

Answer 242

Complete thought; can stand alone as a sentence.

Answer 243

Helps readers understand how two or more parts of a sentence are related.

Answer 244

Opening sentence followed by supporting statements.

Answer 245

Making a sentence clear using spaces, capitalization, and symbols.

Answer 246

Join two independent clauses with a coordinating conjunction (and, but, or, yet), to divide list of objects

Answer 247

After independent clauses to show what is coming next. A signal for the reader to pay attention

Answer 248

Links closely related independent clauses or sentences that are not joined with conjunction

Answer 249

Used when you make a statement, request, command

Answer 250

Used when asking a question

Answer 251

Used when showing strong emotion or significance

Answer 252

One dash to specify any kind of range in numbers

Answer 253

Two hyphens together to separate or highlight a thought.

Answer 254

Joins words or separates syllables in a single word

Answer 255

Used to clarify or provide secondary information

Answer 256

Used to insert your own words into quotes or enclose a set of words that are already inside parentheses.

Answer 257

Sentence is about to start or the proper name of a person or place is being used.

Answer 258

To show something belongs to someone. If the word already ends in s, just add the apostrophe.

Answer 259

Affect (to act on) / Effect (result produced by something) All right / Alright ("all right" is correct) Its (third-person singular possessive adjective) / It's (contraction of "it is") Passed (past tense of the verb "pass" / Past (refers to time or place) Then (indicates time) / Than (used as a conjunction or preposition) There (location / Their (possessive pronoun for "they") Too (also) / To (indicates movement or action Your (possessive of "you") / You're (contraction of "you are") Were (past form of "to be") / We're (contraction of "we are") Who's (contraction of "who is") / Whose (possessive form of "who")Affect (to act on) / Effect (result produced by something)

Answer 260

subject performs the action.

Answer 261

subject receives the action.

Answer 262

Titles before a name are capitalized: Proper names of places are capitalized: Proper names are capitalized: Proper names or organizations such as colleges, businesses, associations, governmental organizations, and departments are capitalized Geographical regions, but not areas or directions, are capitalized

Answer 263

Collecting information through surveys, records, observations

Answer 264

Reading books/periodicals or searching the Internet

Answer 265

Industry terminology - use only if the audience understands

Answer 266

* Headers and Footers * Headlines and Titles * Body Copy * Watermark * Table of Contents or Index

Answer 267

Can be at the beginning or end or both -- include: * Name of company * List of the employees who produced the piece * The date * Company that printed it * Copyright information * Address * Logo

Answer 268

Can include charts, diagrams, and infographics Design Software Desktop Publishing Adobe InDesign

Answer 269

Helps reader identify at a glance the reason for the document and its main section.

Answer 270

The meat of the document

Answer 271

A faint design or words on the page behind the copy.

Answer 272

A navigation tool for long documents to show page numbers for each section or topic.

Answer 273

The way the copy is organized and presented.

Answer 274

Serif or Sans Serif

Answer 275

small projections; generally assumed to be easier to read.

Answer 276

without small projections; Popular online

Answer 277

Paraphrasing using third person narration

Answer 278

Quoting the source exactly and using quotation marks

Answer 279

A figure of speech; connects the subjects using "as," "like," or "than." (Working like a dog)

Answer 280

something is the same as something else.

Answer 281

``` share mutual goals bring different skills, experiences, and talents hold each other accountable build off others' ideas learn from each other others can fill in ```

Answer 282

some individuals might not feel they are part of the success sometimes do not get along have trouble compromising or listening to other ideas Slower members of the team can inhibit the rest of the team

Answer 283

Collection of information organized to be accessed, searched, updated.

Answer 284

Reputation that influences customer expectations

Answer 285

Promotion of product/service with a particular brand

Answer 286

Most popular word processing program for text documents; write, edit, share

Answer 287

Microsoft Word, Google Docs, Apple Pages

Answer 288

For creating spreadsheets; organize and store data in rows and columns

Answer 289

Add: =SUM(A1:B1) or =(A1:B1) Multiply: =SUM(A1B1) or =(A1B1) Divide: =SUM(A1/B1) or =(A1/B1) Average: =AVERAGE(A1:E1)

Answer 290

A cloud-based alternative to Microsoft PowerPoint

Answer 291

Software to arrange text and graphics for a report, newsletter, into a pleasing layout. MS Publisher, Adobe InDesign

Answer 292

To display information in an organized and easy-to-read manner.

Answer 293

Columns and rows that represent a certain set of data

Answer 294

Creates a new page

Answer 295

Gives evenly spaced wording on both the left and right margins

Answer 296

The space between sentences and paragraphs Aka Leading

Answer 297

Smallest physical object in an image. Many of these combined create an image.

Answer 298

ratio of width to height in an image.

Answer 299

pixel, or dot, density

Answer 300

A standardized color reproduction system.

Answer 301

unique name on the Internet.

Answer 302

Maximizing the number of visitors to a website by ensuring the site appears high on the list of results

Answer 303

Desktop publishing software for producing newsletters, brochures, post cards

Answer 304

Create slide show presentations using text, graphics, animation, audio, video

Answer 305

Detailed charts, diagrams, and other graphical representation

Answer 306

Software to create graphics for websites or for simple print designs

Answer 307

Manage body copy, grid layouts, and pixel data, for book design

Answer 308

Create slide show presentations on Mac computers

Answer 309

Website-safe fonts such as: Arial Georgia Tahoma Courier

Answer 310

A company's brand that dictates fonts, colors, logo placements, and other elements.

Answer 311

Balanced layout with similar text shapes and graphics

Answer 312

Opposite of a symmetry, text and graphics not matching

Answer 313

Divides lines so words are never split between lines. Aka line breaking

Answer 314

A symbol or design developed by your company to identify its products.

Answer 315

Protects the company from someone else using their logo, company name, slogans, or designs

Answer 316

Internal communications about a particular topic

Answer 317

Spaces at the top and bottom of a document to showcase relevant information

Answer 318

* Simple memo - use copy paper * Annual report, marketing flyer, or similar publication - work with a printing company and use a heavier, more suitable paper weight * Paper that is heavier, or paper with a glossy finish, adds professionalism to the finished product. Paper with a watermark includes a faint design in the paper. * Company letterhead, which usually features the company's name, logo, colors, and address, often has a watermark and is suitable for formal letters.

Answer 319

A marker embedded in audio, video, or image data used to show copyright ownership.

Answer 320

* A #10 envelope is usually used for business letters * Window envelopes are used for bills and official notices. * Booklet envelopes have a flap along their length and are often used to send materials that cannot or should not be folded

Answer 321

Web design done graphically; what you do converted to code by the software.

Answer 322

``` Easy-to-use for web design. Purchasable domains most customizable some coding knowledge used to create a blog ```

Answer 323

* Easier than WordPress * Domains for purchase * Existing templates * One-stop shop

Answer 324

Similar to WordPress. purchasable domains from a provider Many templates to insert data

Answer 325

popular; easy-to-use | no coding experience

Answer 326

*RGB stands for red, green, and blue *CMYK stands for cyan, magenta, yellow, and black WEB DESIGN GRAPHICS TIPS *Picture quality between 72 and 200 dpi *Common color codes used for RGB are hex codes that consist of numbers and letters (e.g., #FFFFFF stands for the color White) PRINT DESIGN GRAPHICS TIPS Picture quality at 300 dpi

Answer 327

Online meetings or presentations; participants virtually from around the world; can be watched in real time or at other times.

Answer 328

A collection of information on a sheet or display in the form of graph, table, or diagram. * Bar * Pie * Line * Scatter Plot

Answer 329

data trends

Answer 330

comparing data

Answer 331

showing percentages

Answer 332

showing visual comparisons between data intervals

Answer 333

Hierarchical representation of a department, organization, or another entity showing the relationship between objects.

Answer 334

A quantity or measured value displayed in a chart

Answer 335

A chart showing the relationship between two variables.

Answer 336

A small section defining what certain colors or symbols represent

Answer 337

Vertical axis, "up and down."

Answer 338

Horizontal axis, "left to right."

Answer 339

vertical section in Excel, labeled with letters.

Answer 340

horizontal section in Excel, labeled with numbers

Answer 341

Where column and a row intersect in excel

Answer 342

Allows you to insert these objects into other programs that did not create them.

Answer 343

To organize information such as processes, flowcharts, or other graphical information.

Answer 344

Uses plastic or wire GBC, Velobind, or thermal binding to finish documents with a professional look

Answer 345

Separate chapters or sections with individual dividers

Answer 346

Clear protective coating to prevent tearing; for flyers, menus, charts, and maps.

Answer 347

Portfolios, pockets folders, or page protectors

Answer 348

Can help prevent folds, wrinkles, and dog-ears

Answer 349

For tri-fold brochures, custom paper sizes, and foldouts

Answer 350

Editing markups to proof hard copy, using marks/symbols

Answer 351

Person who ensures an accurate summary of the meeting is documented for future reference.

Answer 352

An official record of what happened at the meeting

Answer 353

Often includes the following: * Name of the company or organization * Date, time and place of meeting * Names of members who were present or absent during the meeting * Reports from committee members, officers, or other individuals * Motions made * Items needing action or a decision * Date and time of the next meeting * Date and time of adjournment * Name, title, and signature of the person recording the minutes.

Answer 354

Information fitting within the carrying capacity of its medium is more likely to be understood, and information richness occurs when the exchange of information changes someone's mind during a certain time.

Answer 355

1. Preparing -- Save documents periodically, v1, v2, A, B, C, or 1, 2, or 3 for multiple versions 2. Protecting -- Password protected, Track changes, Digital Signature 3. Printing

Answer 356

Confidential documents are protected with a password and are available only for certain employees to view. *Password to Open *Password to Modify

Answer 357

Saves the file with the last set of changes to indicate no further changes should be made.

Answer 358

An electronic, encrypted stamp of authentication on digital information

Answer 359

Portrait or Landscape Layout

Answer 360

Transmit documents to the receiving party at a faster pace than snail mail

Answer 361

Print, scan, and copy from one machine.

Answer 362

Produce booklets. Features: booklet creation, transparency separators, special pages, page layout, and annotations

Answer 363

Output Formatting feature; it will fold and staple or hole punch the document.

Answer 364

Output Formatting feature; insert transparency pages into your document.

Answer 365

Output Formatting feature; select multiple trays for documents with varied sized pages pulling from both the dedicated letter and legal trays while copying.

Answer 366

Output Formatting feature; copy multiple pages onto one page similar to slide handouts.

Answer 367

Output Formatting feature; add numbers and dates to the copied and scanned documents.

Answer 368

Output Formatting feature; print exactly as the original, adjust sharpness, enhance overall appearance, change color presets/balance

Answer 369

* Applying Presentation Tools * Setting Up Slide Shows * Presentation Timing * Recording Presentations

Answer 370

Using a pen or highlighter, changing the color of the ink in the pen or highlighter, or erasing a notation altogether; right click on slide.

Answer 371

Adjusting settings: how the presentation will be delivered, if all the slides will be shown or only a subset, if the slide show will loop continuously, if it will be shown with narration or animation, of if timing will be used. Can also be adjusted for which color pen or laser pointer should be used.

Answer 372

Used when preparing a presentation for someone prior to the actual presentation. Also useful for others who are viewing the presentation on their personal computers. Recorded timings are used to set up the presentation to move automatically from one slide to the next. When recording a presentation, you can specify the following: *Whether to record from the first slide or the current slide *Whether to include slide timings and animations times *Whether to include narrations and laser point movements

Answer 373

Email and traditional letters

Answer 374

Type of document and its purpose, size, recipient, and destination often will determine how a piece is sent.

Answer 375

United States Postal Service

Answer 376

Express Mail | USPS

Answer 377

Priority Mail | USPS

Answer 378

First Class Mail | USPS

Answer 379

Parcel Post | USPS

Answer 380

http://bizdonotcall.com/

Answer 381

Send info quickly through phone line. To protect sensitive information and to ensure the document is delivered to the proper person, include a cover sheet that includes the recipient's and sender's names, fax numbers, phone numbers, and the date and number of pages.

Answer 382

For sending written communications between offices.

Answer 383

The act of presenting someone else's work as your own

Answer 384

Original ideas used in business (inventions, literary and artistic works, designs, symbols, names, and images)

Answer 385

Used for making a point that needs more explanation, an asterisk or number is placed next to the word, it's at the bottom of the page

Answer 386

Similar to footnotes but are listed at the end of the paper, not on each relevant page

Answer 387

Something that is created by someone and gives the creator exclusive legal rights.

Answer 388

Giving credit to the author

Answer 389

Copyrights

Answer 390

People who use computers to gain unauthorized access to information.

Answer 391

An official witness to verity the authenticity of signatures on documents.

Answer 392

Something written or created during the period being studied and gives a first-hand look at the events.

Answer 393

Diaries, speeches, manuscripts, letters, interviews, news films or videos, autobiographies, official records, newspapers, magazines, governmental documents, maps, stone tablets

Answer 394

Poems, plays, novels, musical works, artworks, recordings

Answer 395

Pottery, furniture, clothing, buildings, jewelry, needlework, board games

Answer 396

Analysis and compilation of information from primary sources.

Answer 397

one of the easiest ways to do research

Answer 398

Program that finds items matching your key search words.

Answer 399

Linking words together (and/or) to get closer to finding what you're looking for, originated by English mathematician George Boole.

Answer 400

Database of publications (magazines, newspapers, scientific journals, academic publications). 1932; more than 300,000 periodicals

Answer 401

Collection of Internet-based communities interact.

Answer 402

Having coworkers review stuff you have written.

Answer 403

Testing a hypothesis through experiments, recording results, reaching conclusion

Answer 404

Defines which data is appropriate to collect and why, will clarify the most important objectives the business is trying to achieve

Answer 405

Information based on a person's thoughts or feelings

Answer 406

Test scores, website analytics, product sales

Answer 407

Unsolicited email sent in bulk usually to advertise a product or service.

Answer 408

various functions to organize, archive, send, and receive information that is sent to them.

Answer 409

Combinations of symbols that loosely depict the human face.

Answer 410

Send a large number of emails using one email address.

Answer 411

A record of someone's thoughts posted on the Internet for others to read.

Answer 412

A social media management system that supports social network integrations

Answer 413

Sharing resources that are informative in nature.

Answer 414

YouTube and Vimeo

Answer 415

Group of people with similar interests to get together and send messages to each other in real time

Answer 416

Information on the website that customers can use to get their questions answered

Answer 417

Visible only to employees in company.

Answer 418

Software program that allows a piece of hardware to interact with an operating system.

Answer 419

Devices that work automatically (keyboards, mouse, USB flash drive)

Answer 420

The main software of a computer system; manages hardware/software/file systems, and provides a user interface.

Answer 421

Software installed onto an operating system generally used for a specific purpose.

Answer 422

Microsoft Office

Answer 423

Data stored in columns and rows.

Answer 424

User Account

Answer 425

elevated privileges needed to accomplish administrative tasks

Answer 426

System or application files created to record specific activity.

Answer 427

Size and shape of a computer, helps determine which hardware components are compatible.

Answer 428

A group of computers connected to exchange data

Answer 429

A computer network typically constrained to a single office or building

Answer 430

A computer network that reaches beyond the LAN and uses an Internet carrier to connect to remote locations or Internet resources

Answer 431

Logical address used to uniquely identify a computer, printer

Answer 432

The sudden flow of electricity between two objects.

Answer 433

interference when one device crosses the electromagnetic field of another.

Answer 434

A device often used as a battery backup

Answer 435

Device used to protect sensitive equipment from dangerous power surges.

Answer 436

computer found in a workplace setting w/ keyboard, mouse, peripherals

Answer 437

A portable computer; fit in briefcase

Answer 438

computing device; 7 to 12 inches in size; touch or stylus

Answer 439

Smartphone

Answer 440

Computer that is often larger than a desktop computer and kept in a server closet to provide programs or other functions to end user computers

Answer 441

A large computer supporting multiple clients.

Answer 442

A smaller computing device that sits at a desk or workstation that has connections for a keyboard, mouse, display, and peripherals.

Answer 443

Copies Per Minute | CPM

Answer 444

Pages Per Minute | PPM

Answer 445

Copy multiple sheets at the same time without manually changing pages after each scan.

Answer 446

Added to equipment for high-volume printing or copying environments

Answer 447

Double-sided printing or copying.

Answer 448

Stapling, hole punching, binding, folding, etc.

Answer 449

Sorted and stacked in a single pile rather than sorted into separate bins

Answer 450

Manually insert a page outside of the normal document feeder.

Answer 451

Parts that you have to replace; toner cartridges, rollers, drum kits

Answer 452

Dots Per Inch (DPI)

Answer 453

communication between computers and printers

Answer 454

Postscript

Answer 455

All-In-One

Answer 456

Fax | Fascimile

Answer 457

A figure often considered when comparing equipment lease or buy options.

Answer 458

Standard for pulling images from scanners.

Answer 459

The motherboard, RAM (random-access memory), processor, hard drive, video card, sound card, cooling fans

Answer 460

Devices connected to the computer from outside of the case. (Mouse, keyboard)

Answer 461

Devices that provide input to the computer (keyboard, mouse)

Answer 462

Devices that provide output (Monitor, speakers, printer)

Answer 463

Devices that store short-term and long-term information. RAM, hard drives, USP flash drives, external hard drives, CDs

Answer 464

Low-power state, conserve electricity, partially power down when not in use for period of time.

Answer 465

Software installed to allow a hardware device to communicate with an operating system

Answer 466

System being ready and able to perform its regular functions

Answer 467

How a system is supposed to perform under normal conditions.

Answer 468

A central website that provides a wealth of knowledge about a particular product

Answer 469

AKA: scripts, help perform basic support for software or equipment.

Answer 470

A document that defines the level of service to be expected from a service provider.

Answer 471

1. Connect monitor or display 2. Connect peripherals (keyboard, mouse, speakers, etc.) 3. Connect network 4. Connect to power (Be sure to use a surge protector.)

Answer 472

* Manage Hardware * Manage Software * Manage Files * Provide a User Interface * GUI (Graphical User Interface) * CLI (Command Line Interface)

Answer 473

Operating System | OS

Answer 474

Applications

Answer 475

Requirements hardware needs to be compatible w/ Operating System.

Answer 476

Requirements software needs to be compatible with Operating System

Answer 477

Motherboard

Answer 478

CPU | Central Processing Unit

Answer 479

RAM | Random access memory

Answer 480

An updated version of an operating system that includes all software patches and security updates up to a certain point.

Answer 481

Systematically testing and implementing software and security updates.

Answer 482

HDMI | High-Definition Multimedia Interface

Answer 483

A common port/cable for connecting a monitor or display.

Answer 484

A common port/cable for connecting a monitor or display.

Answer 485

A serial interface often used to connect peripherals and storage devices to computers. Mini, Micro, and Types A and B.

Answer 486

Hard Disk Drive

Answer 487

An alphabetical letter assigned to a physical drive in a computer. C:

Answer 488

Cloud Storage

Answer 489

USB flash drives, optical media, portable hard drives

Answer 490

Storage, often removable, that has no moving parts.

Answer 491

CDs and DVDs.

Answer 492

Floppy Disk

Answer 493

media used by IT for organization-level data backups

Answer 494

Used to safeguard archived items such as backup tapes or paper files.

Answer 495

Helps identify/organize files; tells the operating system which program to use to open it.

Answer 496

TXT | Text File

Answer 497

RTF | Rich Text Format

Answer 498

Microsoft Word

Answer 499

Microsoft Excel

Answer 500

Microsoft PowerPoint

Answer 501

Microsoft Access database

Answer 502

PDF | Portable Document Format

Answer 503

HTML | Hypertext Markup Language

Answer 504

Print a document not on paper, but usually in PDF form.

Answer 505

Tiff | Tagged Image File Format

Answer 506

JPEG | Joint Photographic Experts Group

Answer 507

* MyMorph * WinZIP * CutePDF * YouConvertIt

Answer 508

Computer hard drive, USB flash drive, optical media, or floppy disk

Answer 509

Storage inside of or connect to your computer

Answer 510

Copying data from a primary to a secondary location, to protect it in case of a disaster

Answer 511

point in time you wish to recover data.

Answer 512

time goal for how long it will take to bring your data and systems back online.

Answer 513

File Syncing Utilities

Answer 514

Off-site Storage

Answer 515

Throughput

Answer 516

Social engineering

Answer 517

Privacy of student data

Answer 518

Data security in the financial industry

Answer 519

Protects the privacy of health information

Answer 520

Guidelines for dealing with credit card or electronic payment information

Answer 521

Regulation of the storage of telephone calls including transmissions of electronic data by computer

Answer 522

Full Backup

Answer 523

Differential

Answer 524

Incremental

Answer 525

De-duplication

Answer 526

Leading professional organization and authority on record management; set of filing rules, formerly the Association of Records Managers and Administrators

Answer 527

Computer Network

Answer 528

Transferring online electronic records to removable storage for off-line storage

Answer 529

Disposition

Answer 530

A content management system that integrates technologies of electronic document and records management

Answer 531

A record stored on an electronic storage device

Answer 532

A collection of records

Answer 533

File Folder

Answer 534

A digital image of a record stored on microfilm or CD

Answer 535

Life Cycle

Answer 536

Records management

Answer 537

Records Manager

Answer 538

Records Retention

Answer 539

The method by which electronic or manual records are stored (alpha or numeric)

Answer 540

File folders often include tabs, which are used to help organize files in a drawer or on a shelf: 1/3 cut, 1/5 cut, straight cut

Answer 541

Organizing, arranging, and maintaining important records and documents for easy retrieval.

Answer 542

Electronic and computer-based records management system used to store records throughout the records' life cycle.

Answer 543

* Productivity * File integrity * Convenience * Physical storage

Answer 544

* Cost | * Security

Answer 545

Manual (Paper) File Management

Answer 546

A consolidation of records that gives multiple workers access to the information

Answer 547

Records scattered throughout the organization

Answer 548

* Productivity * Cost * Handling * Production

Answer 549

* can be time consuming | * requires physical space

Answer 550

The numerical representation of a character.

Answer 551

Document imaging

Answer 552

Records are stored on a device such as a hard disk or thumb drive

Answer 553

Records are stored on a device that is accessed in exact order, such as magnetic tape

Answer 554

View, manage, and search for files and folders on drives.

Answer 555

Records are kept on remote servers and accessed through the Internet.

Answer 556

* GoogleDocs * DropBox * Laserfiche * SharePoint * DocSTAR * FileNet

Answer 557

Records are filed alphabetically from A to Z according to name.

Answer 558

Unit-by-unit Method of Filing

Answer 559

Subject Filing System

Answer 560

Prevents records from being filed in numerous locations when a subject has already been set up for that record

Answer 561

Numeric Filing System

Answer 562

Assigning the numbers in a numeric filing system.

Answer 563

1. Planning 2. Receipt, collection, or creation 3. Active Use 4. Storage, protection, and retention 5. Disposition

Answer 564

* Printers can be shared among computer * Installation of software can be managed * Files stored within the organization can be backed up and stored on files servers

Answer 565

Cross-Referencing

Answer 566

Indicates the length of time records are to be maintained.

Answer 567

Record-keeping requirements for organizations operating within the US

Answer 568

Provides the record-keeping requirements of organizations that offer pension plans, health coverage plans, disability plans, and other benefits to employees

Answer 569

Requires employers to retain employment information related to work performed by employees

Answer 570

Protects the privacy of student information

Answer 571

Mostly impacted the document-managing process of banking and financial institutions and communication providers such a libraries

Answer 572

Improve corporate governance/accountability, minimum retention period for records that contain financial data

Answer 573

Advantages: are backed up regularly on a server, controlled through identifiers and password codes Disadvantages: can be accessed and compromised by unauthorized individuals, susceptible to natural disasters

Answer 574

An effective way to achieve data security.

Answer 575

Plain text

Answer 576

Cipher text

Answer 577

* Advantages: Computer hackers cannot gain access, file cabinets can be secured and locked by a key. * Disadvantages: tend to be safe until an unauthorized person gains access without permission, are susceptible to natural disasters, typically, there is only one printed record and no backup copy.

Answer 578

Records that cannot be replaced nor should they be destroyed.

Answer 579

Records that are important for the orderly continuation of a business.

Answer 580

Records that are helpful for the day-to-day operations of a business.

Answer 581

Records that typically have no future value and should be destroyed.

Answer 582

Perpetual Transfer

Answer 583

Periodic Transfer

Answer 584

RFID | Radio Frequency Identification

Answer 585

Office workspace w/ * Desk * Desk chair * Computer * Lighting * Supplies

Answer 586

Competitive Bidding

Answer 587

SOPs | Standard Operating Procedures

Answer 588

SOW | Statement of Work) (Specifications of Materials

Answer 589

* A description of the material or service * A technical description * The date the product or service is expected * The act price * The shipping destination, methods, and terms

Answer 590

* Requisition * MRP (Material Requirements Planning) * Catalog ordering * System-generated orders

Answer 591

Laws and Governmental Regulations affecting procurement activities

Answer 592

A tool to determine the quantity of materials to be ordered and the timing of their delivery.

Answer 593

Working from a location outside of the office

Answer 594

* save money * less traveling * productivity increases * more flexibility

Answer 595

* requires focus, motivation, and self-discipline * no centralized meeting space * isolation * difficulty separating work from home

Answer 596

* centralized areas to hold meetings * more social interaction * more motivated

Answer 597

* high costs for employers | * employees spend more money on clothes, car expenses etc

Answer 598

For internal stakeholders only (staff)

Answer 599

Review policies, procedures, goals, projects, and progress reports.

Answer 600

Set goals and objectives or solve problems

Answer 601

Generate new ideas

Answer 602

A look at industry trends and predict new market behaviors

Answer 603

Properly educate staff of procedures or technology

Answer 604

Review specific projects that might involve cross-departmental activity

Answer 605

Executive Meetings or Retreats

Answer 606

Board Meetings

Answer 607

Ad Hoc Meetings

Answer 608

Task Force Meetings

Answer 609

Companywide Meetings and Events

Answer 610

External meetings

Answer 611

External Stakeholders

Answer 612

Gain feedback, troubleshoot problems, serve clients, or propose new business partnerships

Answer 613

Product Launches

Answer 614

Conferences | Multidate or One-Day) "(Congresses" outside the U.S.

Answer 615

Connect buyers with supplier

Answer 616

Gala Events

Answer 617

Press Conferences

Answer 618

Shareholder Meetings

Answer 619

Outbound Inbound Travel

Answer 620

Business Class | Economy Plus

Answer 621

First Class

Answer 622

Confirmation number or code

Answer 623

Rewards Programs | aka Frequent or Preferred Traveler Programs

Answer 624

Known Traveler Number | KTN

Answer 625

DHS Trusted Traveler Programs

Answer 626

Advisories issued by the US Dept of State.

Answer 627

A discount rate for reservations made for groups

Answer 628

An airline company

Answer 629

TSA | Transport Security Administration

Answer 630

TSA-Approved

Answer 631

3-1-1- Liquid Rules

Answer 632

Checked Baggage

Answer 633

Reserved for members of frequent-traveler programs, military personnel, families with young children, or people who pay extra for early boarding

Answer 634

Costs $85 does not require members to take off their shoes or remove liquids or laptops from carry-on bags receive a KTN and 5 year membership Traveler program members do not need to apply for TSA PreCheck

Answer 635

Airline Shuttles

Answer 636

Parking Shuttles

Answer 637

Hotel Shuttles

Answer 638

Airport Taxis

Answer 639

Shared Ride Vans

Answer 640

Town Cars, Limousines, and Private Cars

Answer 641

Rental Cars

Answer 642

On-Demand Car Services | Uber, Lyft, etc

Answer 643

Standard Double Hotel Room

Answer 644

Queen or King Room

Answer 645

Concierge or Club Level

Answer 646

Discount sites include Priceline.com, Hotels.com, and Hotwire.com. Some offer all-inclusive.

Answer 647

Need at least one form of photo ID and a credit card, | birth date, and any frequent-travel or rewards program numbers to book this

Answer 648

Travel may require more than just a passport, | need to apply for visas, vaccinations may be required

Answer 649

Vary by the day, get the best exchange rate by using ATMS

Answer 650

An effective way to exchange information, plan, and collaborate.

Answer 651

Facts for Meeting Planning

Answer 652

Virtual Meetings

Answer 653

Adobe Connect

Answer 654

Cisco WebEx

Answer 655

Google+ Hangout

Answer 656

GoToMeeting

Answer 657

After a project begins, may be asked to take on additional responsibilities or tasks not within the agreed-upon scope

Answer 658

Technology-based Project Management Tools

Answer 659

Document Sharing Sites

Answer 660

Web-Based Project Management Systems

Answer 661

Project Management Apps

Answer 662

Project Phases

Answer 663

``` Identify: Date and time Length Space requirements Budget Policies and procedures ```

Answer 664

``` Content and delivery Speakers, facilitators and presenters venue and spaces required hotel AV components Room setups Menus Transportation Technology Social media Event marketing, Networking Business components promotional items and signs ```

Answer 665

``` RFP site visit menu tasking budget parameters meeting and design goals meeting specifics confirm the space exact rooms equipment needed menus, room setups final dates and times final contracts ```

Answer 666

What is the value proposition? Whom are you trying to reach? How will you track your efforts? Are there testimonials from past attendees, exhibitors, or sponsors? What kind of marketing channels can you use? What is the promotional budget? What is the promotional schedule?

Answer 667

Keep emergency contacts in the master event binder. Be aware of emergency procedures Review expectations, procedures, and timelines with anyone collecting data before the event begins.

Answer 668

Identify what is important, who needs to know, and how to best present the information.

Answer 669

Affirmative Action Plan

Answer 670

Compensation

Answer 671

Employment at Will

Answer 672

Federal agency responsible for EEO guidelines, enforcing EEO laws, and investigating complaints

Answer 673

An annual report that shows female and minority employees

Answer 674

Educational opportunities to enhance existing skills, increase job knowledge, and build performance competencies

Answer 675

Recruiting

Answer 676

Quid Pro Quo

Answer 677

Offensive jokes, slurs, epithets or name-calling, physical assaults or threats, intimidation, ridicule or mockery, insults or put-downs, offensive objects or pictures, and interference with work performance

Answer 678

Organizational Policy

Answer 679

Performance Assessment

Answer 680

* To attract and retain the best talent * To reinforce culture, climate, and effective behaviors * To be externally competitive and internally equitable

Answer 681

Mandatory Benefits

Answer 682

Workers Compensation

Answer 683

People organization Workplace Strategy

Answer 684

workplace decisions, employment laws, grievances, problem/conflict resolution

Answer 685

Project a public image that job seekers perceive as the employment experience at a company.

Answer 686

EEO | Equal Employment Opportunity

Answer 687

ERISA | Employee Retirement Income Security Act

Answer 688

Performance Management

Answer 689

Talent Acquisition

Answer 690

HR Fundamentals

Answer 691

Bolster employee productivity, motivation, and morale

Answer 692

Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature

Answer 693

Hostile Environment

Answer 694

Can be the victim's supervisor, a supervisor in another area, an agent of the employer, and coworker, or a nonemployee. Does not have to be the person harassed but can be anyone affected by the offensive conduct. May occur without economic injury to or discharge of the victim.

Answer 695

Established or approved actions to implement a workplace policy.

Answer 696

Written performance documentation to keep track of occurrences A record of how an employee is meeting desired results Close of the previous year's performance cycle and the start of a new upcoming year

Answer 697

Reviews Job requirements/descriptions Documented prior-year goals and results Expected performance and results for the year ahead

Answer 698

Performance Feedback and Coaching

Answer 699

Total Compensation

Answer 700

Social Security

Answer 701

Unemployment Insurance

Answer 702

Severance pay

Answer 703

Employee Records

Answer 704

US Federal Record Retention Administration

Answer 705

Privacy Rights Clearinghouse

Answer 706

Personnel file

Answer 707

* Openness * Purpose * Collection * Accountability * Accuracy

Answer 708

Teach/guide someone who is willing to learn. A go-to for answers.

Answer 709

Occurs constant with minimal leadership effort, as long as needed, may be facilitated through social media tools outside the organization.

Answer 710

Highly developed process with application, selection, evaluation, and matching components.

Answer 711

Procedures

Answer 712

Structured Interview

Answer 713

Unstructured Interview

Answer 714

Screening or Phone Interview

Answer 715

Individual or Personal Interview

Answer 716

Team, Panel, or Committee Interview

Answer 717

Behavioral Interview

Answer 718

Task-oriented or Testing Interview

Answer 719

Illegal Interview Questions

Answer 720

Internal Recruitment

Answer 721

Saves cost * Lowers assimilation time and effort * Allows existing knowledge of the employee's skill set, work ethic, and career goals to be leveraged

Answer 722

* Internal applicants may not bring new ideas * Significant employee development may be needed * Competition between internal colleagues may have a negative impact

Answer 723

External Recruitment

Answer 724

* New ideas come from outside the organization * costs are potentially lower * New talent and competencies * Diversity

Answer 725

* Increased recruiting costs * Increased assimilation time for new hires * Decreased morale * Time consuming

Answer 726

Increases cultural awareness, knowledge, and communication.

Answer 727

Baby Boomers

Answer 728

Generation X

Answer 729

Generation Y / Millennials

Answer 730

Generation Z (aka Digital Natives)

Answer 731

Onboarding

Answer 732

Off-boarding

Answer 733

Prohibits discrimination in based on race, religion, sex, or origin. Also prohibits sexual harassment.

Answer 734

Sets minimum wage, requires time-and-a-half overtime pay for hourly employees

Answer 735

Employees with at least a year of service can take up to 12 weeks per year of unpaid, job-protected time off for the birth of a child or adoption of a child or to care for themselves or a sick child, spouse, or parent who has a "serious" health condition. Applies to organizations with 50 or more employees.

Answer 736

Discriminate against applicants or employees older than 40

Answer 737

A stock or other security that represents an ownership interest.

Answer 738

Receivables

Answer 739

Long-term Receivables

Answer 740

Gross profit

Answer 741

Net Income

Answer 742

Investment

Answer 743

Tax-exempt

Answer 744

Proprietor

Answer 745

Stockholder / Shareholder

Answer 746

Sponsorships

Answer 747

Market Value

Answer 748

Balance Sheet

Answer 749

Liquid Assets

Answer 750

Income Statement

Answer 751

Current Liabilities

Answer 752

Long-Term Liabilities

Answer 753

Accounts Receivable

Answer 754

Accounts Payable

Answer 755

Depreciation

Answer 756

Withdrawal

Answer 757

Period Costs

Answer 758

Expenses and Revenue

Answer 759

Financial Statement

Answer 760

Federal agency to regulate the securities markets and protect investors.

Answer 761

Profit and Loss Statement (P & L)

Answer 762

Statement of Cash Flow

Answer 763

Petty Cash

Answer 764

ATM | Automated Teller Machine

Answer 765

Automatic Deductions

Answer 766

Cash Disbursement Journal

Answer 767

Cash Short and Over

Answer 768

Debit Cards

Answer 769

Direct Deposit

Answer 770

Electronic Banking

Answer 771

Fascimile Signature

Answer 772

An independent agency (Banking Act of 1933) that insures deposits against bank failure, maintains public confidence, and ensures stability, sound banking practices.

Answer 773

Cash Payment Journal

Answer 774

Cash Receipts Journal

Answer 775

Debits and Credits

Answer 776

Chart of Accounts

Answer 777

Accounting Period

Answer 778

Bad Debt Expense

Answer 779

Contra-Asset Accounts

Answer 780

Credit Terms

Answer 781

Drawing on Account

Answer 782

Sales Discount

Answer 783

Wasting Assets

Answer 784

General Journal

Answer 785

Specialized Journals

Answer 786

Combined Journal

Answer 787

Bank Reconciliation

Answer 788

Nonsufficient Funds | NSF

Answer 789

Transposition Errors

Answer 790

Service Fee

Answer 791

Internal Controls

Answer 792

Outstanding Check Records

Answer 793

Electronic Funds Transfer | EFT

Answer 794

Sample Data

Answer 795

How widely individuals in a group vary.

Answer 796

How often something occurs.

Answer 797

Sample statistic so that inferences can be made about the population

Answer 798

Measures of central tendency or standard deviation of the entire population

Answer 799

Statistical Analysis

Answer 800

Nonprofit Organization, Not-for-Profit | aka: 501 (c) 3

Answer 801

Statement of Financial Activities

Answer 802

Restricted Funds

Answer 803

Unrestricted Funds

Answer 804

In-Kind Donations

Answer 805

Depreciation (Nonprofit)

Answer 806

Statement of Activities (Nonprofit) | aka: Operating Statement

Answer 807

Charitable Donations

Answer 808

Donation Acknowledgement Letter

Answer 809

Document Readability

Answer 810

Fixed Cost Projections

Answer 811

Instant Messaging

Answer 812

Understanding project goals through requirements gathering process

Answer 813

Defined outcome

Answer 814

Organize/prioritize tasks/milestones in project

Answer 815

identify/manage costs based on scope/timeframe

Answer 816

Process to develop, use, provide oversight of available resources

Answer 817

Return on investment

Answer 818

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Sample Q&A Flashcards

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