Scheduling

Question 1

What are same day appointments abbreviated as?

Answer 1

SDA

SDA stands for Same Day Appointments

Question 2

Who schedules same day appointments?

Answer 2

RN after patient triaged

Question 3

What should appointment notes say for same day appointments?

Answer 3

SDA per [name], c/o [name]

Question 4

On which day should postpartum visits be scheduled in a phone midwife slot?

Answer 4

Fridays

Question 5

What type of telephone follow-up can be scheduled whenever works for the patient?

Answer 5

Other types requested by midwife (e.g. MAB f/u)

Question 6

What is the best practice for scheduling phone visits?

Answer 6

At the beginning or end of the day

Question 7

What is the first question to ask someone who hasn’t been seen in 1+ years?

Answer 7

Has your address or phone number changed?

Question 8

What is the second question to ask someone who hasn’t been seen in 1+ years?

Answer 8

Has your insurance changed?

Question 9

What is the third question to ask someone who hasn’t been seen in 1+ years?

Answer 9

Anything else that might have changed on your profile?

Question 10

What is the normal workflow for transferring from Women’s Health Associates (WHA)?

Answer 10

New OB, then ROBs for rest of pregnancy

Question 11

What is the first visit protocol when transferring from Portland OBGYN (POG) or Mt. Hood?

Answer 11

First visit ROBX

Question 12

What visits follow the first visit when transferring from Portland OBGYN (POG) or Mt. Hood?

Answer 12

Other visits ROB

Question 13

What should be added to notes if a patient is being sent from county?

Answer 13

Transfer from county

Question 14

Do we typically do postpartum care for patients sent from county?

Answer 14

No, typically they go back to the county, but they can be seen here if they choose

Question 15

True or False: Patients sent from county always receive their postpartum care at our clinic.

Answer 15

False

Question 16

Who conducts the dating ultrasound?

Answer 16

CNM

CNM stands for Certified Nurse Midwife.

Question 17

What is the earliest week in pregnancy for a dating ultrasound?

Answer 17

9 weeks

Question 18

What is the latest week in pregnancy for a dating ultrasound?

Answer 18

12 weeks 6 days

Question 19

What is the primary purpose of a dating ultrasound?

Answer 19

Confirm age of baby

Question 20

What is the typical visit length for a dating ultrasound?

Answer 20

40 minutes

Question 21

What information is collected during the visit notes?

Answer 21

• LMP
• What prenatal care have they received/where
• How was pregnancy confirmed
• Dating u/s - where/when
• Previous patient or new

Question 22

What should be noted if the patient mentions they are transferring from another country?

Answer 22

Put in appointment notes

Question 23

How should appointments for dating ultrasounds be scheduled?

Answer 23

• Can’t do 2 at the same time
• Should not do 2 back to back
• Need 20 minutes in between even in different rooms

Question 24

What is the latest time a dating ultrasound can be scheduled?

Answer 24

1pm

Question 25

What should be ensured when scheduling a dating ultrasound?

Answer 25

Schedule with a provider who does dating u/s; not all of them do

Question 26

What paperwork is required for a dating ultrasound?

Answer 26

None

Question 27

What is the cost of a dating ultrasound?

Answer 27

Global billing

Question 28

What is often done in combination with not free appointments?

Answer 28

Intake

Question 29

Who conducts the Return OB visit?

Answer 29

CNM

Question 30

When should the Return OB visit occur during pregnancy for the following weeks: 14-28 weeks?

Answer 30

Every 4-6 weeks

Question 31

When should the Return OB visit occur during pregnancy for the following weeks: 28-36 weeks?

Answer 31

Every 2-3 weeks

Question 32

When should the Return OB visit occur during pregnancy for the following weeks: 36-40 weeks?

Answer 32

Weekly

Question 33

What is the purpose of the Return OB visit?

Answer 33

Standard pregnancy care

Question 34

How long is a standard Return OB visit (ROB)?

Answer 34

20 minutes

Question 35

How long is a problem-focused Return OB visit (ROB Problem-Focused)?

Answer 35

20 minutes

Question 36

Under what circumstances is a problem-focused Return OB visit scheduled for 40 minutes?

Answer 36

If needing a ppt prior to New OB or RN Intake

Question 37

What types of issues does a problem-focused Return OB visit address?

Answer 37

* Yeast infection * Persistent headaches * Swelling * Bleeding * Cramping

Question 38

What is the duration of a Return OB visit for non-English speakers (ROBX)?

Answer 38

40 minutes

Question 39

What should be done if a patient is regularly scheduled for ROBX?

Answer 39

It should be noted in their appointment notes, and added to my Sticky notes

Question 40

What should be noted from the checkout notes during a Return OB visit?

Answer 40

Anything that needs to be done (e.g. GTT)

Question 41

What is the GTT test?

Answer 41

Glucose test

Question 42

What should a patient do before the GTT test?

Answer 42

Drink a sugary beverage (50ml)

Question 43

When should the blood draw occur after drinking the sugary beverage for the GTT test?

Answer 43

Exactly 1 hour after

Question 44

From when to when do we schedule GTT appointments

Answer 44

8-10:30 or 1-3:30

Question 45

What paperwork is required at 28 weeks?

Answer 45

* GTT test * EPDS

Question 46

Who conducts the visits at the Consult Clinic?

Answer 46

Dr. Anika and CNM ## Footnote Look for grey slots for a specific CNM being held to match.

Question 47

How often is the clinic held?

Answer 47

1-2 days per month ## Footnote Review on her schedule.

Question 48

What are the consultations for at the Consult Clinic?

Answer 48

TOLAC/BVAC, GDM, repeat c-section.

Question 49

What is the visit type for the Consult Clinic?

Answer 49

ROB - 20 mins ## Footnote Schedule two different ROB appointments - first with CNM, second with MD.

Question 50

What should be included in the visit notes?

Answer 50

Both: What consult reason is. CNM: When they are seeing MD.

Question 51

What is the first step in scheduling an appointment?

Answer 51

Make an ROB appointment with CNM first using the Consult clinic blocked appointment.

Question 52

What is the second step in scheduling an appointment?

Answer 52

Schedule an ROB appointment with the MD immediately following the CNM appointment.

Question 53

Is there any paperwork required for the Consult Clinic?

Answer 53

None.

Question 54

True or False: A specific midwife is paired with Dr. Anika for consult clinic and you should book the corresponding ROB slot on her schedule

Answer 54

True

Question 55

Who conducts the Centering Pregnancy Group Care visit?

Answer 55

Certified Nurse Midwife (CNM)

Question 56

When are Centering Pregnancy visits scheduled?

Answer 56

Based on the patient's due date.

Question 57

What is the purpose of Centering Pregnancy Group Care?

Answer 57

Pregnancy groups based on due dates, including education and discussion, with routine pregnancy care provided.

Question 58

What is the visit type for Centering Pregnancy?

Answer 58

Centering Pregnancy

Question 59

What is the length of a Centering Pregnancy visit?

Answer 59

120 minutes

Question 60

How are the groups for Centering Pregnancy named?

Answer 60

Groups are named after letters (A, B, C, D) based on the patient's due date.

Question 61

What is the maximum number of patients allowed per Centering Pregnancy group?

Answer 61

No more than 8 patients per group unless approved by the leading CNM.

Question 62

What should you do if unsure about group availability?

Answer 62

Check the printout above Kristal's desk and in Room 3 for information about which groups are already full.

Question 63

What can a patient do if they decide to switch from group care to 1:1 care?

Answer 63

They can withdraw from the group and set up 1:1 ROBs instead.

Question 64

Is there any paperwork required for Centering Pregnancy visits?

Answer 64

None

Question 65

What is the billing method for Centering Pregnancy?

Answer 65

Global billing

Question 66

Someone asks you to book their centering group for them. How many visits are you booking?

Answer 66

All of them - you find the schedule and book all the visits at the dates/time that matches for that group in one go

Question 68

What is the Childbirth Class also known as?

Answer 68

3Tri

Question 69

Who conducts the Childbirth Class visit?

Answer 69

CNM

Question 70

When can patients join the Childbirth Class?

Answer 70

Patients are eligible to join in the 3rd trimester.

Question 71

What topics are covered in the Childbirth Class?

Answer 71

Topics include what to expect in labor, interventions that may be used, and guidelines during admission.

Question 72

What is the visit type for the Childbirth Class?

Answer 72

ROBX

Question 73

What is the length of the Childbirth Class visit?

Answer 73

120 minutes

Question 74

Is there a cap on the number of patients for the Childbirth Class?

Answer 74

No real cap on patients; flag to Shari if the group is very large.

Question 75

What scheduling tips are provided for the Childbirth Class?

Answer 75

Look on the schedule for the next available option (example: June 3, 2025 in the afternoon).

Question 76

Is there any paperwork required for the Childbirth Class?

Answer 76

None

Question 77

Who conducts the NST/MVP visit?

Answer 77

Nurse 1 AND CNM

Question 78

When is the NST/MVP visit scheduled?

Answer 78

At CNM request, or 40+ weeks of pregnancy

Question 79

What is the purpose of the NST visit?

Answer 79

Monitoring baby. If patient wants a foley prior to a planned induction, this is booked as an NST visit as well. Some NST visits the patient does not see the midwife. If this is the case, include 'CNM for charge capture only' in appointment notes.

Question 80

What is the standard visit length for NST/AFI?

Answer 80

60 mins with Nurse first, then 20 minutes with CNM. Visits must touch.

Question 81

What are the scheduling steps for standard NST/AFI?

Answer 81

Double click on time slot you want on Nurse 1 sched. Double click on time slot you want on CNM sched. Ignore Procedure room and EM Midwife Room.

Question 82

What is the visit length when a foley is involved?

Answer 82

40 minutes with CNM first, then 40 minutes with Nurse. Visits must touch.

Question 83

What are the scheduling steps for NST with Foley?

Answer 83

Double click on time slot you want on CNM schedule and manually change time slot to 40 mins. Double click on time slot you want on Nurse 1 sched and manually change time slot to 40 minutes. Ignore Procedure room and EM Midwife Room.

Question 84

What should be noted if the patient does not see the CNM?

Answer 84

'CNM for charge capture only'

Question 85

What should be noted if a foley is being placed?

Answer 85

'foley'

Question 86

When should Foley NSTs be scheduled?

Answer 86

As early as possible in the AM. Morning appointments only.

Question 87

What is the policy regarding U/S and NSTs scheduling?

Answer 87

We try not to have U/S and NSTs overlap. It is ok if we have 2 nurses in clinic on that day and no U/S.