Scheduling And Sequencing Flashcards

(24 cards)

1
Q

What is scheduling?

A

A term used in operations planning and control to indicate the detailed timetable of what work should be done, when it should be done and where it should be done.

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2
Q

What is the definition of routing?

A

The operations to be performed, their sequence, the work centres, and the time standards

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3
Q

What is the definition of bottleneck?

A

A resource whose capacity is less than the demand placed on it

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4
Q

What is the definition of queue

A

A waiting line

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5
Q

What is the definition of due date?

A

When the job is supposed to be finished

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6
Q

What is the definition of slack?

A

The time that a job can be delayed and still finish by its due date

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7
Q

Scheduling operations

A
  • companies differentiate based on product volume and product variety
  • differentiation affects how the company organises its operations
  • each kind of company operation needs different techniques (High/Low volume operations
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8
Q

What are high volume operations

A

Also called flow operations, can be repetitive (e.g production of automobiles, bread) or continuous (e.g, production of crude oil, water treatment)

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9
Q

Details of high volume operations

A
  • high volume standard items; discrete or continuous with smaller profit margins
  • designed for high effiency and high utilisation
    -high volume flow operations with fixed routings
  • bottlenecks are easily identified
  • commonly uses line balancing to design the process around required tasks
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10
Q

What are low volume operations?

A

Low volume operations, also called job shop operations, are designed for flexibility

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11
Q

Details of low volume operations

A
  • use more general purpose equipment
  • Customised products with higher margins
  • each product or service may have its own routing (scheduling is much more difficult)
  • bottlenecks move around depending upon products being produced at any given time
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12
Q

What are the 2 types of scheduling techniques?

A
  • forward scheduling
  • backward scheduling
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13
Q

What are the 2 types of scheduling techniques?

A
  1. Forward scheduling
  2. Backward scheduling
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14
Q

What is forward scheduling?

A

Starts processing immediately when a job is received (regardless of due date)

(If jobs are finished before due date this can lead to a build up of inventory)

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15
Q

What is backward scheduling?

A

Begin scheduling the jobs last activity so that the job is finished on due date

(Shows how late the job can be started and still be on time)

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16
Q

How do you sequence jobs?

A
  • which of several jobs should be scheduled first?
  • techniques are available to do short term planning of jobs based on capacity and priorities

ALSO USE PRIORITY RULES

17
Q

What are priority rules?

A
  • decision rules to allocate the relative priority of jobs at a work centre
  • local priority rules: determines priority based on only jobs at an individual workstation
  • global priority rules: also considers all the remaining workstations a job must pass through
18
Q

Commonly used priority rules

A
  • first come, first served (FCFS)
  • last come, first served (LCFS)
  • earliest due date (EDD)
  • shortest processing time (SPT)
  • longest processing time (LPT)
  • slack per remaining operations (S/RO)
    (Slack / number of remaining operations)
19
Q

How do you use priority rules?

A
  1. Decide which priority to use
  2. List all jobs waiting to be processed with their job time
  3. Using a priority rule, determine which job has highest priority then 2nd, 3rd and so on
20
Q

Measuring scheduling performance
(Job flow time + calculation mean flow time)

A

Job flow time - time a job is completed minus the time the job was first available for processing; avg flow time measures responsiveness

Calculation mean flow time - MFT = (sum job flow times)/ # of jobs (includes wait time, set up time, processing time and delays)

= (10+13+17+20)/4 = 60/4 = 15 days

21
Q

Measuring scheduling performance
(Average # jobs in system + calculating average number of jobs in system)

A

Average # jobs in system - measures amount of work in progress; avg # measures responsiveness and work in process inventory

Calculating average number of jobs in the system - average # jobs = (sum job flows) / # days to complete batch
= (10+13+17+20)/20 = 3 jobs
= (60)/20 = 3 jobs

22
Q

Scheduling performance calculations
(Makespan + makespan is the length of time to complete a batch)

A

Makespan - the time it takes to finish a batch of jobs; measure of efficiency (20 days)

Makespan is the length of time to complete a batch - Makespan = completion time for job D minus start time for job A
= 20-0= 20 days

23
Q

Job lateness + job tardiness

A

Job lateness - whether the job is completed ahead of, on, or behind schedule

Job tardiness - how long after the due date a job was completed, measures date performance

Both are measures related to customer service

24
Q

Scheduling for service organisations
(Demand management + managing service capacity)

A

Demand management - appointments and reservations, posted availability, delayed services or backlogs (queues)

Managing service capacity - staff for peak demand (if cost is not prohibitive), floating employees or employees on call, temporary season or part time employees