section a Flashcards

(62 cards)

1
Q

which one of the following is the definition of a stakeholder
- an individual who owns shares in the business
- an individual who has an interest int he business
- groups or individuals who have an interest in the business

A

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2
Q

which one of the following is an internal stakeholder
- employee
- customer
- shareholder
- supplier

A

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3
Q

which one of the following is a possible need of the shareholders of a business
- high profit levels
- high levels of pay
- prompt payment of suppliers
- low prices

A

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4
Q

a stakeholder group who have a major influence on management decisions would be considered to have which one of the following on a stakeholder map
- high degree of influence and low level of interest
- high level of interest and high degree of influence
- low level of interest and low power

A

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5
Q
  • which one of the following is an example of the government as a stakeholder
  • trade unions
  • local community
  • environmental health
  • pressure groups
A

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6
Q

what is an objective of trade unions
- fair pay of customers
- fair pay of employees
- fair return for investors

A

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7
Q

which one of the following is an example of an objective of the local community
- boycotting
- reduced noise pollution
- high returns for investors

A

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8
Q
  • which one of the following is an example of an external stakeholder
  • directors
  • potential investors
  • trade unions
  • partners
A

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9
Q

which two stakegholder groups are most likely to have conflicting objectives on wages
- shareholders and pressure groups
- shareholders and potential investors
- trade unions and shareholders

A

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10
Q

which one of the following is a positive impact a business may have on the community
- create jobs
- conflicting objectives
customer boycotts

A

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11
Q
  • statement one - internal stakeholders all have the same objectives
    statement two - the objectives of all external stakeholders conflict with those of internal stakeholders
  • false and true
  • false and false
  • true and false
  • true and true
A

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12
Q
  • which stakeholder group is most likely to be involved in conflict management
  • suppliers
  • trade unions
  • internal stakeholder
  • supervisor
A

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13
Q

what term is used to explain how subtasks are distributed amongst functional areas
- communication paths
- division of work
- span of control
- decentralised

A

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14
Q

what generic term is given to the systems put in place to aid communication between employers and employees
- chain of command
- works council
- employee representation
- trade unions

A

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15
Q

statement one - authority can be delegated
statement two - responsibility cannot be delegated
- true true
- true false
- false false
- false true

A

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16
Q

which one of the following is likely to be a financial objective of a business
- ethical
- social
- profit
- technological

A

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17
Q

which one of the following is an alternative name for the human resource function
- procurement
- production
- personnel
- provisions

A

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18
Q

which functional area is responsible for promoting the business
- sales
- marketing
- human resources
- customer services

A

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19
Q

which task is the responsibility of the procurement function?
- sourcing materials
- resolving queries
- remuneration
- customer service

A

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20
Q

which task is the responsibility of the human resources function
- sourcing materials
- resolving queries
- remuneration
- customer service

A

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21
Q

which task is the responsibility of the business support service function
- providing IT support
- resolving queries
- remuneration
- developing new products

A

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22
Q

which task is the responsibility of the customer service function
- providing IT support
- resolving queries
- remuneration
- developing new products

A

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23
Q

which task is the responsibility of the finance function
- administrative support
- record keeping
- converting inputs into outputs
- developing new products

A

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24
Q

which task is the responsibility of the operations management function
- administrative support
- record keeping
- converting inputs into outputs
- developing new products

A

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25
which is possible consequence of poor interrelationships between business function - threat of new competitors - failure to match supple demand - human resources take over financial control - business meets its objectives
2
26
which task is the responsibility of the RandD function - administrative support - record keeping - converting inputs into outputs - developing new products
4
27
maintaining equipment is likely to be done by which functional area - finance - operations management - business support services - customer service
3
28
which one of the following is a reason why businesses plan - legal requirement - guarantee survival - avoid unnecessary risk - meet pressure group objectives
3
29
which one of the following is an example of were business ideas come from - willingness to take risks - accidental discovery - patents - unique selling point
2
30
which one of the following is an internal source of finance - mortgage - overdrafts - reserves - share issue
3
31
which one of the following is the most appropriate as a short term source of finance - venture capital - loans - overdraft - share issue
3
32
which one of the following is not suitable source of finance for a sole trader - venture capital - share issue - loans - savings
2
33
which one of the following source of finance dilutes the owners equity - loans - hire purchase - reserves - venture capital
4
34
which one of the following is an appropriate long-term source of finance for a start-up business - reserves - venture capital - trade credit - overdraft
2
35
which one of the following sources of finance is available from a bank - trade credit - reserves - overdraft - venture capital
3
36
which one of the following sources of finance is available from a supplier - trade credit - reserves - overdraft - venture capital
1
37
business planning should include which 2 of the following 1 identifying start-up costs 2 setting financial objectives 3 attracting potential investors 4 contacting the bank manager - 1 and 2 - 2 and 3 - 3 and 4 - 1 and 4
1 - 1 and 2
38
which source of finance is most appropriate for buying fuel for a delivery van - hire purchase - crowd funding - credit card - mortgage
3
39
which one of the following would not be on a business plan - results of market research - cash flow statement - required number of employees - prioritisation of business objectives
2
40
which one of the following may result in the demand for products or services increasing - minimum wage increases - interest rates rise - income tax rises - prices increase
2
41
which one of the following may result in a fall in costs to a business - ageing population - falling competition - interest rates - income rise
3
42
which one of the following is most likely to see a rise in demand following an increase in real disposable incomes - potatoes - restaurant meals - toilet roll - newspapers
2
43
which one of the following is most likely to have an adverse effect on demand - competition increases - cut in income tax - minimum wages rise - interest rates fall
1
44
which one of the following is most likely to decrease demand in a market? a rise in: - real incomes - interest rates - employment - investment
2
45
which one of the following is a non-legal implication of a business failing to meet its legal requirements - fine - loss of licence - exploiting child labour - damage to reputation
4
46
which one of the following actions would be against labour market legislation - dismissing a worker for incompetency - members of trade union taking strike action - discriminating against an application on grounds of gender
3
47
which one of the following factors is most likely to cause a rise in costs for a soft drinks manufacturer - lower income tax - increased immigration - rising interest rates - new suppliers entering the market
3
48
which one of the following is an example of consumer protection - equality act - supplier of goods and services act - partnership act - copyright, design and patents act
2
49
which one of the following is an example of employer protection - equality act - supplier of goods and services act - partnership act - copyright, design and patents act
1
50
which one of the following is an example of how a business can behave ethically as an employer - land management - fair price - waste management - fair working practices
4
51
which one of the following is an example of corporate objective of a firm - tactical decision making - short term goals - mission statements
4
52
which one of the following is applicable to a business operating as a public limited company - has the term LTD after their name - shareholders have unlimited liability - can advertise their shares for sale - restrictions placed on who's shares are sold to
3
53
which one of the following is most likely advantage of setting environmental objective - increased costs - higher labour turnover - improved competitiveness - greater flexibility
3
54
in which business form is divorce of ownership and control most likely to occur - sole trader - partnership - private limited company - public limited company
4
55
a business has an objective to support underprivileged children. this is an example of - profit objective - growth objective - survival objective - social objective
2
56
which two statements are correct for a public limited company - limited liability owned by the government - limited liability sells shares on the stock exchange - unlimited liability owned by the government - unlimited liability sells shares on the stock exchange
2
57
which one of the following is an implication of limited liability - can only sell a small product range - must have public liability insurance - investors personal possessions are at risk - shareholders can only lose up to the amount invested
4
58
which one of the following forms of business has unlimited liability - sole trader' - private limited company - public limited company - a business plan
1
59
statement one - all new businesses will have an objective to make a profit in one year statement two - new businesses will set a target of sufficient cash reserves in order to survive - true and true - true and false - false and false - false and true
4
60
which one of the following is an example of a financial aim of a business - increase provision - offering value for money - reduce costs - purse an interest
3
61
in the short term which aim is most appropriate for a start-up business - survival - make a profit - increase market share - increase provision
1
62
statement one - to trade as a community interest group permission must be obtained from the community - statement two - a CIC must make a legally binding promise that the company's assets will only be used for stated social purposes - true and true - true and false - false and false - false and true
4