Server test Flashcards
1
Q
Who is the founder of ABE and what is his Another Broken Egg philosophy?
A
Ron Green “Nothing short of right is right”
2
Q
Where is the original location? What year was it founded?
A
Mandeville, LA - 1996, The Broken Egg Cafe
3
Q
What are the hours/days of operation?
A
7am-3?pm, 7 days a week (closed Christmas and Thanksgiving)
4
Q
What is the proper phone greeting? What is our phone number?
A
Thank you for calling Another Broken Egg Cafe on Harrison. This is Madeleine. How can I help you?
(504) 301-4667
5
Q
What brand of coffee do we serve?
A
H/C Valentine - barista reserve (ABE signature blend)
6
Q
What 2 types of milk do we serve?
A
2% milk and chocolate milk
7
Q
What soda flavors do we offer?
A
Coke, Diet Coke, Sprite, Dr. Pepper, Powerade Mountain Berry Blast, and pink lemonade
8
Q
What juice flavors do we offer?
A
orange, grapefruit, apple, cranberry, and V-8
9
Q
Which beverages receive free refills? Which must be charged for refills?
A
Free - water, coffee, soda, and iced tea
Charge - milk, chocolate milk, juices, hot tea, iced coffee, specialty coffee drinks, all alcoholic beverages
-same rules for kids’ drinks
10
Q
Which varietals of wine do we carry?
A
pinot grigio, chardonnay, and cabernet
11
Q
What brands of vodka do we offer?
A
Absolut, Tito’s, Ketel One, Grey Goose, and pepper-infused (for house bloody mary’s)
12
Q
What brand of hot tea do we offer? What are the 6 flavors?
A
Mighty Leaf
organic green dragon, organic mint melange, organic breakfast, organic earl grey, Bombay chai, chamomile citrus
13
Q
What is served on the side of a hot tea? How is it presented?
A
local honey bottle, lemon wedge, and 2 creamers on small round plate with paper doily
14
Q
What glass is 2% milk served in? What glass is chocolate milk served in?
A
2% = juice glass chocolate = parfait glass
15
Q
What color mug is decaf coffee served in?
A
yellow (?not coral)
16
Q
List the menu items that are accompanied with an orange garnish?
A
baked brie, biscuit beignets, cinnamon roll French toast, all regular and Foster-style waffles, cakes, French toast, and all kids’ items
17
Q
How many eggs are in an omelette or scrambler?
A
3
18
Q
What brand of bacon do we serve and how is it prepared?
A
Hormel, smoked, country thick - baked
19
Q
Describe our country potatoes.
A
skin on, large, fried potato cubes with seasoning
20
Q
Describe our Mediterranean potatoes. What is the substitution upcharge?
A
wedge cut, skin on, fried and tossed with garlic oil, fresh herbs, fried tobacco onions, and feta cheese
$1.49 (sub for potatoes)
21
Q
How are our southern style (regular) grits prepared? What is the substitution upcharge?
A
boiled with a touch of heavy cream
no charge when substituting for potatoes
22
Q
Describe our City Grits. What is the substitution upcharge?
A
creamy smoked gouda cheese grits prepared with roasted garlic and onions, topped with bacon crumbled, diced tomatoes, and green onions
$1.99 (when substituting for potatoes)
23
Q
Describe our blackberry grits? What is the substitution upcharge?
A
our southern style grits topped with warm, sweetened blackberries
$1.49 (when substituting for potatoes)
24
Q
How is a poached egg cooked?
A
cooked in a simmering boil with a touch of white vinegar
25
What are the 2 toast options?
rustic white (white) & multi-grain (wheat)
26
Is there an upcharge to substitute a biscuit for an English muffin? A bagel with cream cheese?
biscuit - no
| bagel - yes - $1.49
27
What is the upcharge to substitute a gourmet muffin for an English muffin?
$2.09
28
What are our syrup options?
maple flavored, sugar-free, and 100% pure grade A maple (upcharge of $1.25 for 100% maple)
29
Describe the "split plate" option? Is there an upcharge for this option?
entree split with full complement of sides for each plates, upcharge of $2.49
30
What items can be substituted for potatoes at no charge?
grits or tomatoes
31
For a small upcharge, what items can be substituted for potatoes? What are the prices?
cheese grits - $0.99
City Grits - $1.99
Mediterranean potatoes, fruit, blackberry grits, black beans, side salad, jicama slaw, rustic cut veggies - $1.49
32
How are our compotes made?
frozen berries topped with sugar then thawed
4" 1/6 pan = 1/4 cup of sugar
6" 1/6 pan = 1/2 cup of sugar
33
What is served on the side of grits?
butter and spoon
34
Describe the delivery for steel cut oats?
squeeze bottle of local honey and leave on table
| fresh ground cinnamon is offered upon delivery - grinder not left on table
35
How many pieces come on a biscuit beignet appetizer? Describe the sauce it comes with.
8 pieces - served with a honey and orange marmalade sauce
36
What do we top our cinnamon rolls with before serving?
warm cream cheese icing (made in house)
37
What is the plating procedure for a sub/side fruit?
fruit served in a crock, placed on a small round doily plate
38
What are the correct portion sizes for berries for the following items?
cinnamon roll French toast - 1 oz blueberries (heated), 1 oz blackberries (heated), 2 strawberries
granola fruit and quinoa - 2 oz blueberries, 2-3 strawberries (depending on size)
steel cut oats - 1 oz blueberries (heated), 1 oz blackberries (heated), 1 strawberry
39
What does a regular traditional day starter come with?
2 eggs (any style), English muffin, potatoes, and butter
40
What are the meat options for a traditional day starter?
bacon, sausage, turkey sausage, Andouille sausage, ham, or flat iron steak skewers
41
How many ounces of steak come on a traditional?
8 oz - (4) 2 oz. skewers
42
How many strips of bacon are served on a side? On a traditional? On a combo?
side - 3
traditional - 2
combo - 2
43
How many sausage patties are served on a side? On a traditional? On a combo?
side - 2
traditional - 2
combo - 1
44
How many turkey sausage links are served on a side? On a traditional? On a combo?
side - 3
traditional - 3
combo - 2
45
How many Andouille links are served on a side? On a traditional? On a combo?
side - 2
traditional - 2
combo - 1
46
What is combo cheese?
shredded cheddar and Monterey Jack
47
Describe brie cheese.
mild, white cheese
48
What is chorizo?
spicy Spanish sausage
49
List all of our scramblers.
Lakeshore, Popeye's favorite, and Southwest
50
What type of bread is served with a Southwest scrambler?
2 - 6" warm rolled tortillas
51
At what temperature are eggs poached for benedicts?
medium (unless otherwise specified), whites done, yolks runny
52
What menu items require you to ask what temperature the guest would like the item to be cooked?
traditional w/ steak, benedict Oscar, simply salmon, salmon and kale salad, all burgers
53
Describe the hollandaise on the crabcakes cavallo?
hollandaise sauce infused with Andouille sausage
54
What is bearnaise sauce?
hollandaise sauce infused with tarragon reduction
55
Which benedict is not served on an English muffin?
smoked salmon benedict
56
---List 6 benedicts
- eggs benedict (ham, green onions, hollandaise)
- benedict Oscar (steak, crabmeat, asparagus, bearnaise)
- crabcakes Cavallo (crabcakes, Andouille-infused hollandaise, diced bellpeppers, green onions)
- smoked salmon benny (bagel, whipped cream cheese, smoked salmon, diced red onions, capers, green onions)
- blackstone (grilled tomatoes, hollandaise, chopped bacon, green onions)
- black bean benedict (black bean cakes, grilled tomatoes, chipotle hollandaise, fresh cilantro)
57
Describe the smoked salmon benedict.
toasted bagel, whipped cream cheese, smoked salmon, 2 poached eggs, potato seasoning, garnished with diced red onions, capers, and green onions
58
Describe the benedict Oscar.
English muffin, grilled flat iron steak, 2 poached eggs, topped with garlic sauteed crabmeat and asparagus with a bearnaise sauce
59
What is the black bean benedict topped with?
chipotle hollandaise and cilantro
60
What 2 benedicts come with grilled sliced tomatoes?
blackstone and black bean benedict
61
What is the eggs blackstone topped with?
hollandaise, chopped bacon, and green onions
62
Is our hollandaise made in house? How many hollandaise variations do we serve?
yes - made fresh daily
| 5 (regular, chipotle, Andouille, tomato, and bearnaise)
63
--hollandaise variation uses?
chipotle - black bean benedict
Andouille - crab cakes Cavallo
tomato - Stan's Mardi Gras
bearnaise - benedict Oscar
64
Describe the southern crabstack.
a seasoned grit cake and jumbo lump crab cake topped with a shrimp and Andouille sausage saute, red bellpeppers, and green onions
65
What type of tortillas are served on the huevos rancheros?
fried flour tortillas
66
--4 specialty brunch items
- southern crabstack
- classic biscuits and gravy
- shrimp & grits
- huevos rancheros
67
Besides the tortillas, list the ingredients in the huevos rancheros?
black beans, green chiles, onion, 2 over medium eggs, and combo cheese
garnish - cilantro, sides - salsa and sour cream
68
Describe the potato sensations. What is the upsell for this entree?
fried wedge potatoes sauteed with your choice of three ingredients and combo cheese, served with English muffin
-add 2 eggs for $1.99
69
Describe the Lafitte's tortilla.
scrambled eggs, chorizo, black beans, and onions wrapped in a garlic herb tortilla topped with salsa, combo cheese, and cilantro; served with sour cream and guacamole
70
What comes on the biscuit and gravy entree?
2 eggs (any style), 2 sausage patties, open-faced biscuit covered with gravy, and potatoes
71
Is there sausage in the country white gravy?
yes
72
List the ingredients in the shrimp & grits.
grits, shrimp, and Andouille sausage saute, spicy low country reduction sauce, red bellpeppers, onions, Monterey Jack cheese, garlic French bread
73
What is the garnish for a shrimp & grits entree?
green onions and lemon wedge
74
Describe the spiced pecans.
pecans boiled with simple syrup, drained, and seasoned with cayenne pepper, baked
75
"Cakes" include waffles, pancakes, and French toast. Which ones are topped with powdered sugar?
waffles and French toast
76
What are the combo options for "cakes"? What is the upcharge?
combo eggs - 2 eggs (any style) served with a choice of bacon (2), sausage (1), turkey sausage (2), Andouille sausage (1) or ham
upcharge = $3.49
77
Is fruit served in or on top of pancakes?
1/2 portion inside, 1/2 outside (unless otherwise specified)
78
How many ounces of fruit are served for waffles and French toast?
4 oz
79
A side of fruit for "cakes" should be served in what?
compotes (blackberry and blueberry) - boat
| pecan, strawberries, and bananas - on top
80
What does "mixed berries" consist of?
strawberries (2 each), blackberries (1 oz), blueberries (1 oz)
81
What is cooked inside the sweet potato pancake? What is it topped with before serving?
inside - spiced pecans, topped with a cinnamon marmalade infused syrup, whipped cream, and spiced pecans
82
What syrup does the gluten free pancake automatically come served with?
100% grade A maple syrup (no extra charge)
83
Describe Foster sauce.
a Grand Marnier butter sauce
84
What are the ingredients for a "Bananas Foster style" (in what order)?
bananas, Foster sauce, whipped cream, and pecans
85
Describe the cinnamon roll French toast. How many ounces of sauce comes on it?
thick sliced cinnamon roll grilled with French toast batter, layered with cream cheese icing, bananas Foster sauce, mixed berries, and whipped cream
sauce = 1 oz
86
How many ounces of sauce is served on the bananas Foster waffle, pancake, and French toast?
3 oz
87
How many pancakes are served with the kids dollar cakes? What size are they
3 pancakes, each 3"
88
Kids plates automatically come served with what type of sausage?
turkey sausage
89
What are the side options for a kids cake or French toast?
1 egg (any style) or a choice of bacon (2 strips) or turkey sausage (2 links)
90
List the food on a little rooster.
1 egg (any style), 1/2 order of potatoes or fruit, 1/2 English muffin, and choice of bacon (2 strips) or turkey sausage (2 links)
91
Fabulous French toast (kids French toast) includes how many slices of French toast?
1, cut diagonally
92
Describe the little Elvis.
honey peanut butter, grape jelly, and sliced bananas on half of a Belgian waffle served as a sandwich slider or open-faced with potatoes or fruit
93
What is the price of all kids menu items?
$5.99 - includes kids' beverage
94
Describe the Chobani Tuile?
a sweet, crisp wafer bowl filled with Chobani vanilla Greek yogurt, strawberries, blackberries, and blueberries; served with fresh cut fruit and local honey
95
List the ingredients in the granola, fruit, and quinoa.
granola, blueberries, strawberries, blueberry quinoa, vanilla yogurt and coconut-crusted bananas, served with a side of coconut milk
96
What is the honey to apple juice ratio for the coconut-crusted banana set-up?
3 oz clover honey to 1 oz apple juice
97
What is the coconut milk served in for the granola, fruit, and quinoa?
bell creamer
98
Describe the baked brie delight?
apple, pecans, and raisins sauteed in a Grand Marnier butter sauce over brie cheese with toasted French bread
99
The rustic cut veggies consist of?
red bellpeppers, red onions, mushrooms, asparagus, and roasted garlic cloves
100
Describe the simply salmon/chicken.
sweet southwestern seasoned salmon or chicken seared with rustic cut veggies over wilted greens, topped with jicama slaw and served with bruleed lemon
101
Our gluten-free pancake mix is made from?
rice flour
102
Name our vegetarian omelettes and list their ingredients?
- veggie delight - fresh spinach, sauteed mushrooms, tomatoes, and goat cheese, topped with spinach chiffonade
- Chez B's - red bellpeppers, caramelized onions, roasted portabellas, feta and parmesan cheese, topped with basil chiffonade
- skinny - herbed egg whites, asparagus, roasted red peppers, green onions, goat cheese, and roasted garlic cloves
103
What side item does the skinny omelette automatically come served with?
fruit
104
List the 6 omelettes.
Floridian, bacquezo, Hey Lucy, Stan's Mardi Gras, supreme, lobster and brie
105
List the 3 scramblers.
Popeye's favorite, Lakeshore, Southwest
106
Floridian omelette ingredients?
cream cheese, topped with garlic sauteed crabmeat, Monterey Jack cheese, and green onions
107
bacquezo omelette ingredients?
bacon and cream cheese, topped with chorizo, Monterey Jack cheese, and green onions
108
Hey Lucy omelette ingredients?
avocado, chorizo, onions, green chilies, and combo cheese
| sides - salsa and sour cream
109
Stan's Mardi Gras omelette ingredients?
Andouille sausage, shrimp, crawfish, red bellpeppers, topped with tomato hollandaise, diced tomatoes, and green onions
110
supreme omelette ingredients?
sausage, bacon, mushrooms, onions, and combo cheese
111
lobster and brie omelette ingredients?
cream cheese, brie cheese, sauteed lobster meat, topped with a light champagne butter sauce, diced tomatoes, and green onions
112
Popeye's favorite scrambler ingredients?
bacon, spinach, onions, and Monterey Jack cheese
113
Lakeshore scrambler ingredients?
bacon, onions, mushroom, ham, and combo cheese
114
Southwest scrambler ingredients?
chorizo, onions, diced tomatoes, green chilies, and combo cheese
sides - salsa and guacamole
115
What salad dressings do we offer?
buttermilk ranch, chipotle ranch, Caesar, roasted garlic balsamic vinaigrette, local honey jalapeno vinaigrette, sesame vinaigrette
116
Are all of our dressings made in house?
yes
117
What does the side salad consist of?
spring mix, shaved carrots, tomatoes, and red onions - 2 oz dressing
118
Which salads are served with garlic French bread?
chicken Caesar, southern shrimp, chicken salad
119
Lit the ingredients in the spinach, quinoa, and chicken salad?
grilled chicken, spinach, tomatoes, edamame, quinoa, green onions, tossed with sesame vinaigrette
120
What veggies are served on the chicken salad?
avocadoes, tomatoes, and red onions
121
List the ingredients in the southern shrimp salad.
spring mix, shrimp, strawberries, blueberries, sliced almonds, and feta cheese
122
Describe the southwest chop salad.
chopped romaine and spinach, smoked turkey, mushrooms, red onions, bacon, and black beans tossed in chipotle ranch, topped with crispy flour tortilla strips with avocado and tomato garnish
123
Describe the kale and salmon salad.
local honey vinaigrette, kale, sliced almonds, and shaved carrots topped with southwestern seasoned salmon
124
What salads automatically come tossed with dressing? Can a guest get the dressing on the side?
spinach, quinoa, and chicken; Caesar, southwest chop, kale and salmon
-can get dressing on the side, although not suggested for kale and salmon (kale needs to be marinated in the dressing in order to break down the fibers in the lettuce to make it it edible); will do if guest insists
125
What salads automatically come with dressing on the side?
southern shrimp and chicken salad
126
How many sliders come with the lobster and shrimp roll entree? What type of bread?
3, on French bread
127
What are all sandwiches served with?
pickle spear
128
--List the 6 salads.
- chicken Caesar salad
- southwest chop salad
- southern shrimp salad
- kale and salmon salad
- chicken salad
- spinach, quinoa, and chicken salad
129
Nellie's delight sandwich ingredients?
grilled chicken breast in balsamic vinaigrette, bacon, smoked Gouda cheese, lettuce, and tomatoes on brioche bun
130
fried green tomato BLT ingredients?
baked bacon, fried green tomatoes, spring mix, jack cheese, remoulade, multi-grain bread
131
turkey brie and pesto sandwich ingredients?
turkey, brie, pesto, on brioche bun
132
bella-wrap ingredients?
roasted portabellas, red peppers, white onions, spinach, feta cheese, and roasted garlic aioli on garlic herb tortilla
133
King Edward club sandwich ingredients?
ham, turkey, bacon, cheddar, jack cheese, avocado, spring mix, tomatoes, on white or multi-grain bread
134
cafe burger ingredients?
caramelized white onions, sundried tomatoes, bacon, feta cheese, roasted garlic aioli, and basil chiffonade, on brioche bun
135
Santa Fe burger ingredients?
Monterey Jack and cheddar cheese, guacamole, tomatoes, red onions, jalapenos, and cilantro on brioche bun
136
veggie burger ingredients?
veggie patty, roasted onions, garlic cloves, avocado, tomatoes, and chipotle ranch on brioche bun
137
Sunny side up eggs?
cooked on one side, yolk is runny, whites are barely set
138
Basted eggs?
cooked on one side in hot water or butter and covered
139
Over easy eggs?
cooked on both sides, yolk is runny, whites are set
140
Over medium eggs?
cooked on both sides, yolk is medium consistency, whites are cooked thoroughly
141
Over hard eggs?
cooked on both sides, yolk and white are fully cooked, yolk is broken
142
Over well eggs?
cooked on both sides, yolk and white are fully cooked
143
Latte?
espresso and steamed milk
144
Cappucino?
espresso and frothed milk
145
Cafe au lait?
coffee and steamed milk
146
Hot chocolate?
steamed chocolate milk topped with whip cream and chocolate drizzle
147
Bloody Mary ingredients?
dash of Worcestershire, 1.25 oz pepper-infused vodka, and bloody Mary mix
148
Bloody Mary garnish?
lime, olive, carrot, and okra skewer
149
Bloody Mary glass?
Mason jar with ice
150
Another Broken Maria ingredients?
6 oz batch + 1 dash of tabasco sauce
151
Another Broken Maria garnish?
lime, olive, pepper, and okra skewer
152
Another Broken Maria glass?
salt and pepper-rimmed Mason jar
153
mimosa ingredients?
2 oz orange juice and 4 oz of champagne
154
mimosa garnish?
strawberry
155
mimosa glass?
wine glass
156
sparkling pear margarita ingredients?
5 oz s/p margarita batch + 1 oz champagne
157
sparkling pear margarita garnish?
lime wedge
158
sparkling pear margarita
Mason jar with ice
159
tropical sangria ingredients?
5 oz batch + 1/2 oz grenadine
160
tropical sangria garnish?
orange slice
161
tropical sangria glass?
wine glass with ice
162
strawberry lemonade sparkler ingredients?
3.5 oz strawberry lemonade batch + 2 oz champagne
163
strawberry lemonade sparkler garnish?
4 strawberry slices
164
strawberry lemonade sparkler glass?
wine glass with ice
165
brunch 'n more bellini ingredients?
1.5 oz bellini batch + 4 oz champagne
166
brunch 'n more bellini garnish?
2 peach slices
167
brunch 'n more bellini glass?
wine glass
168
lady marmalade mimosa ingredients?
6 oz champagne + 1 oz St. Germaine + 2 tbsp orange marmalade in bottom of glass
169
lady marmalade mimosa glass?
wine glass
170
Nutella iced coffee ingredients?
6 oz Nutella batch
171
Nutella iced coffee garnish?
1 strip of bacon, whipped cream, and a beignet
172
Nutella iced coffee glass?
Mason jar with ice
173
screwdriver ingredients?
1.25 oz vodka + orange juice
174
screwdriver garnish?
orange slice
175
screwdriver glass?
Mason jar with ice
176
RumChata and java ingredients?
1.5 oz RumChata and coffee
177
RumChata and java garnish?
whipped cream, waffle, maple syrup drizzle, and fresh ground cinnamon
178
RumChata and java glass?
coffee mug
179
chocolate dream ingredients?
1/2 shot Frangelico, 1/2 shot Godiva and coffee
180
chocolate dream garnish?
whipped cream and chocolate drizzle
181
chocolate dream glass?
coffee mug
182
cafe St. Charles ingredients?
1/3 shot Bailey's, 1/3 shot Godiva, 1/3 shot Kahlua, and coffee
183
cafe St. Charles garnish?
whipped cream and chocolate drizzle
184
cafe St. Charles glass?
coffee mug
185
cafe rouge ingredients?
1/3 shot Bailey's, 1/3 shot Kahlua, 1/3 shot amaretto, and coffee (no garnish)
186
cafe rouge glass?
coffee mug
187
Describe how to make cold brew coffee.
in a shaker place 7 oz of milk and 1 pump of cold-brewed coffee- shake to incorporate; pour over ice in a Mason jar and top with whipped cream; flavoring can be added at no charge (add 1 pump of syrup to shaker before pouring)
