Skills Development Flashcards

1
Q

What is a skill

A

A learned ability to do something competently. It is a developed aptitude or ability which means that it is something that can be improved on with practise and repetition.

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2
Q

What are the three competencies

A

Practical, foundational, and reflexive

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3
Q

What is a practical competency

A

The ability to perform a set of tasks

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4
Q

What is a foundational competency

A

The ability to understand what you are doing and why you are doing it

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5
Q

What is a reflexive competency

A

The ability to integrate what you done, learn from your actions’ and adapt to changes or unforeseen circumstances

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6
Q

What are the 4Cs

A

Critical thinking
Communication
Creativity
Collaboration

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7
Q

What are the 4Cs needed for

A

Skills needed For todays world of work

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8
Q

What is critical thinking

A

Being able to think about problems in depth and detail and analyse the best solutions. This involved solving problems.

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9
Q

What is communication

A

Being able to share your thoughts and ideas and listen to those of others

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10
Q

What is creativity

A

Being innovative, finding new approaches to things and thinking out of the box

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11
Q

What is collaboration

A

Being able to work with other people towards a common goal; being able to work as part of a team.

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12
Q

What is the best way to apply the 4Cs

A

By having conversation which challenge you how to think

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13
Q

What are examples of controversial topics

A

Sexuality, race, gender, privilege, abortion vaccines etc

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14
Q

What does part of living effectively entail

A
  • being willing to consider other peoples thoughts and opinions on a topic, even if they differ from your own
  • being willing to have your opinion challenged and be open to the idea of changing perspectives
  • having a well-considered opinion on a topic
  • listening effectively, and actively trying to understand alternative perspectives
  • having a calm, engaging discussion without losing your temper or shutting down
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15
Q

How do we apply the 4Cs to a conversation

A

Critical thinking: engage with multiple different perspectives and actively challenge your own thoughts on a topic. Source credible information

Communication: ensure that you engage in active listening. Rather than aiming to win the argument/ discussion, seek to develop and communicate a well informed opinion.

Creativity: think out of the box by sourcing articles and opinions that differ from yours. Aim to gain rich understanding of the topic before finalising your own opinion

Collaboration: engage in the discussion with empathy and an open mind

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16
Q

What is needed for effective cross-culture communication

A

The skill to understand, respect and work with others regardless of their race, culture, language, age, gender, sexual orientation, political or religious beliefs.

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17
Q

What are the benefits of cross-cultural communication skills

A

It facilitates inclusivity, greater productivity, and successful relationships

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18
Q

What are some tips to assist in cross-cultural communication

A

Acknowledge the differences: never assume that the message you want to send across will be received in the way you intended. Acknowledge that they are cultural differences at play that impact communication

Develop awareness: educate yourself on the cultures different from your own and understand the differences in communication. Certain gestured that are normal in your own culture may be disrespectful in others. For example learning greetings in different languages shows people that you are making an effort in understanding their culture.

Dont be afraid to ask for help: ask questions if you need clarity, and get help when required. People will be more relieved that you have thought about their culture in advance than just assuming you know everything about them

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19
Q

What is self serving bias

A

A persons tendency to attribute positive events to their own character but attribute negative events to external factors.

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20
Q

What is perspective taking

A

The ability to look beyond your own point of view, so that you can consider how someone else may think or feel about something. This can be a challenging skill, especially if you feel strongly about a topic

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21
Q

What are the factors to consider when engaging in an effective conversation where people have different viewpoints

A
  • Remove self-serving bias
  • Finding comfort in discomfort
  • Willing to be vulnerable
  • cognitive dissonance
  • intellectual humility
  • critical thinking
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22
Q

Explain finding comfort in discomfort

A

It can be uncomfortable to step out of your comfort zone however, the more you do so the better you will get at communicating with people who are different from you or hold different perspectives

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23
Q

Explain willing to be vulnerable

A

In order to communicate with people on topics that tend to be polarising. It is critical to accept that you will need to be vulnerable but engage with them anyways

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24
Q

What is cognitive dissonance

A

Cognitive dissonance is when you take on a perspective that challenges the way in which you view the world. It is uncomfortable to do this, because you may be challenging a belief you had for a long time.

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25
Q

Who introduced cognitive dissonance

A

Leon Festinger

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26
Q

What is intellectual humility

A

Recognising that ones beliefs and opinions might be incorrect. It’s about developing respect for other peoples opinions and ideas that are different to yours and having the maturity to be open to challenging your opinion on the matter.

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27
Q

What are tips for engaging in controversial conservations

A
  • listen to understand
  • focus on what is being said not who’s saying it
  • reiterate what is being said to prevent miscommunication
  • don’t not go in defensive mode you are only voicing your opinion not defending it
  • contemplate. Take time to think about what you want to say
  • avoid you statements as you start pointing fingers
  • keep and open mind
  • be aware of when it’s time to wrap up a conversation and bring it to an end
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28
Q

What do you always need to consider about information from social media

A

Wether it’s credible or not

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29
Q

What is the echo chamber effect

A

When a user is only surrounded by information that supports their previously or currently held beliefs. Companies like Google and Facebook design algorithms that tailer content to our interests meaning we run the risk of having our current political or social views constantly reinforced without ever being challenged

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30
Q

What is the fourth industrial revolution

A

A term used to describe the change to the way we live, work and relate to each other which are being driven by technology and the internet

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31
Q

How can we make ourselves marketable in the fourth industrial revolution

A

Embrace failure

Develop skills you will need to succeed in the workplace such as :
- literacy skills
- life skills
- transferable skills
- hard and soft skills
- scarce skills

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32
Q

What does it mean to embrace failure

A

To learn any new skill you need to put yourself out of your comfort zone and risk messing up. This may be nerve wrecking but it’s part of the Learning process

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33
Q

What are literacy skills

A

Literacy skills include information, media and technology literacy. Our world has become digitalised and in order to survive and succeed you need to understand and analyse information, know how to access and publish it, and know real from fake information.

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34
Q

What are life skills

A

Skills that are essential to master an develop as you move through your school life and into your career. This includes FLIPS- flexibility, leadership, initiative, productivity and social skills.

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35
Q

What are transferable skills

A

Skills that employers value, regardless of the industry. For example interpersonal, problem solving, leadership and communication skills

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36
Q

What are hard and soft skills

A

Hard skills are technical skills that you need in order yo perform a job. These skills can usually be evaluated and measured and are learnt through training and practice eg computer skills

Soft skills are interpersonal, intangible skills that typically come naturally to you. This does not mean they cannot be improved on ,however there is a level of natural aptitude for many of them. Eg communication

Employers generally value soft skills over hard skills as soft skills are harder to train

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37
Q

What is a scarce skill

A

A skill held by an insufficient number of qualified people in an area. This is detrimental for a countries economy as in order to ensure economic growth it is essential that industries employ people with scarce skills where needed.

Scarcity of a skill can occur when a new job is being created or when a job requires a challenging qualification or vast number of years

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38
Q

What is an active citizen

A

A person who is able to take responsibility for themselves while contributing positively to the broader society

39
Q

What are the traits of an active citizen

A
  • Global citizenship
  • financial, economic, business and entrepreneurial literacy
  • civil literacy
  • health literacy
  • environment literacy
40
Q

What does tech-savvy mean

A

A person who is able to create and evaluate information, and to use technology effectively.

41
Q

What are the traits of a tech-savvy person

A
  • information literacy
  • media literacy
  • Information, communication, and technology literacy
42
Q

What does a creative and innovative person do

A

A person who accepts that the world is constantly changing and embraces lifelong development. Someone who challenges themselves to challenge their thinking, to solve problems, and to work with others to reach solutions

43
Q

What traits does a creative and innovative person have

A
  • creativity and innovation
  • critical thinking and problem solving
  • communication
  • collaboration
  • lifelong learning
44
Q

What does self motivated mean

A

A person who accepts the complex and evolving nature of the world of work and who embraces the fact that their career is an ongoing process of development and decision-making. Someone who takes on a new challenge and embraces failure and lifelong learning.

45
Q

What traits does a self motivated person have

A
  • Flexibility and adaptability
  • initiative and self motivation
  • interpersonal skills and embracing diversity
  • productivity and accountability
  • self awareness
  • leadership
46
Q

What are examples of leadership skills

A
  • Leadership
  • Intercultural empathy, embracing diversity
  • collaboration
  • verbal communication
  • written communication
  • emotional intelligence
  • negotiation
47
Q

What is leadership

A

The ability to motivate people to achieve a common goal

48
Q

How can you develop leadership skills

A

Be the captain of a team, take a position on in a committee, lead a group project

49
Q

What is intercultural empathy / embracing diversity

A

To respect differences and be able to get on with people of different cultures, backgrounds, ages, etc

50
Q

How can you develop intercultural empathy / embracing diversity skills

A

Community service, seek to understand different cultural norms

51
Q

What is collaboration

A

The ability to work effectively with others towards a common goal

52
Q

How can you develop collaboration skills

A

Join a sports team, engage in a team project

53
Q

What is verbal communication

A

The ability to convey ideas well when speaking

54
Q

How can you develop verbal communication

A

Joining a debating society, read regularly

55
Q

What is written communication

A

The ability to put across ideas coherently when writing

56
Q

How can you develop written communication

A

Write for an audience on a topic of interest (eg. Blog)

57
Q

What is emotional intelligence

A

The ability to understand, regulate and manage your own emotions, and how ones actions affect other people’s emotions

58
Q

How can you develop emotional intelligence

A

Join a debating society

59
Q

What is negotiation

A

The ability to engage in a discussion/ collaboration to establish win-win solutions.

60
Q

How can you develop negotiation skills

A

Join a debating society, lead a team

61
Q

What are examples of self management / organisational skills

A
  • flexibility and adaptability
  • initiative and self motivation
  • productivity and time management
  • accountability
  • grit and growth mindset
  • creativity and innovation
  • critical thinking and problem solving
62
Q

What is flexibility and adaptability

A

The ability to adapt and change

63
Q

How can you develop flexibility and adaptability skills

A

Gain work experience, spend time on an exchange program and immerse yourself in another culture

64
Q

What does initiative and self motivation mean

A

To be resourceful and capable of taking the lead. Able to motivate yourself

65
Q

How can you develop initiative and self motivation skills

A

Address a community or environmental need

66
Q

What does productivity and time management mean

A

To be punctual, organised and effective in your time usage

67
Q

How can you develop productivity and time management

A

Adhere to training schedule, organise an event (eg school dance)

68
Q

What is accountability

A

To be able to take responsibility

69
Q

What does having a grit and growth minded mean

A

To be able to persist, persevering through challenges.

70
Q

How can you develop grit and a growth mindset

A

Gain work experience, develop new skills

71
Q

What does creativity and innovation mean

A

To be able to think creatively, to find alternative solutions

72
Q

How can you develop creativity and innovation

A

Take up a creative hobby, learn to collaborate through team projects

73
Q

What is critical thinking and problem solving

A

The ability to proactively identify a potential challenge and implement solutions.

74
Q

How can you develop critical thinking and problem solving

A

Get a part time job that present you with challenges

75
Q

What are examples of specialist skills

A
  • Technical
  • IT
  • commercial awareness and business understanding
  • research
  • civic literacy
  • global citizenship
  • environmental/ health literacy
76
Q

What does it mean to be technical

A

To be knowledgeable in specific work or job areas

77
Q

How can you develop technical skills

A

Complete a course, join a technical society

78
Q

What does it mean to have IT skills

A

To be able to work with computers, social media and the internet

79
Q

How can you develop IT skills

A

Complete a computer literacy course, complete a video editing course

80
Q

What does it mean to have commercial awareness and business understanding

A

The ability to understand what makes a business or organisation successful through either buying or selling products or supplying services to a market.

81
Q

How can you develop commercial awareness and business understanding skills

A

Get involved in the school market day, start a small business

82
Q

What does it mean to have research skills

A

To be able to gather information you in a comprehensive manner so that it can be analysed into valuable business knowledge

83
Q

How can you develop research skills

A

Complete research projects, read biographies

84
Q

How can you develop civic literacy skills

A

Understand he constitution, take actions to uphold the rights of your community

85
Q

What is civic literacy

A

To be knowledgeable about how to be active within your community and democracy and how to effect change.

86
Q

What does it mean to be a global citizen

A

To Identify as being part of a larger, global community and to take action to positively contribute to this community

87
Q

How can you develop global citizenship

A

Take action to address the worlds social and problem environmental challenges, organise an international exchange, engage in community service

88
Q

What does environmental/ health literacy mean

A

To understand the concepts of social and environmental justice and aim to reduce environmental impact. To be aware of your own holistic health and actively improve it

89
Q

How can you develop environmental/ health skills

A

Exercise or take part in a sport, participate in community service (eg environmental initiative)

90
Q

What are of transferable skills

A

Skills you take with you from one job to another

91
Q

What are the three main transferable skills categories

A

Interpersonal, self management/ organisational skills, and specialist skills

92
Q

What characteristics do entrepreneurs have

A
  • ambitious and driven
  • bigger picture thinker, in order to create a strategy and sense of direction for the business
  • risk taker and independent
  • self motivated and are able to work alone or with a team
  • determined and self confident in overcoming challenges that may be encountered
  • innovative
  • sees failure and an opportunity
  • has the ability to identify gaps and execute a plan
  • a lifelong longer and they embrace change
93
Q

Give examples of how technology has enabled exciting new businesses sec

A

Uber and Airbnb

94
Q

What is travelpreneurship

A

Working as an entrepreneur where you are not tied to a location. You can work anywhere in the world as long as you have the tools to do your job.