Social Influence Flashcards

(79 cards)

1
Q

Social Psychology

A

Relationships between people and how they affect behaviour.

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2
Q

Types of Conformity - Conformity

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When a person changes their behaviour, attitudes or beliefs to be in line with the majority due to real or imagined pressure.

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3
Q

Types of Conformity - Compliance

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Adjusting behaviour or views one voices in public to be in line with the majority. Private views are not affected as it is temporary conformity.

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4
Q

Types of Conformity - Internalisation

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Adjusting behaviour or views to be in line with the majority, examining their views and deciding the majority is correct. Therefore changing private views as it is a more permanent conformity.

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5
Q

Types of Conformity - Identification

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Accepting social influence to be associated with a person or group by adopting views and attitudes of said group.

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6
Q

Explanations for Conformity - Normative Social Influence

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People have a need to be liked and therefore avoid behaviour that will cause rejection. Research has shown people prefer people similar to them, meaning conformity can be a good way to ensure acceptance.
Leads to compliance.

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7
Q

Explanations for Conformity - Informational Social Influence

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People have a need to be confident they are correct and will therefore rely on others opinions to check. It occurs more often when situations are ambiguous or others are experts.
Leads to internalisation.

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8
Q

Positive Evaluation of N+I Social Influence

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Research found that adolescents told most of their peers did not smoke were much less likely to smoke.

In 95% of cases looked at, the vote of the first jury member matched the outcome, suggesting NSI is affecting decisions in court.

Participants exposed to negative information about African Americans (which they were told was a majority view) later reported more negative beliefs. Supports ISI.

Students were asked to answer easy or difficult maths questions. Conformity was higher with harder questions, along with students less confident in their maths ability.

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9
Q

Negative Evaluation of N+I Social Influence

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Cannot explain cultural differences in conformity. A meta-analysis of cross cultural studies using Asch experiment found Indian teachers in Fiji has highest rates (58%) and Belgian students had lowest rates (14%). Suggests culture is a factor in conformity.

Cannot explain individual differences. A study found people with high self esteem were less likely to conform.

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10
Q

Variables Affecting Conformity - Outline the Asch Experiment (1956)

A

A naïve participant was placed with a group of confederates where they had to decide which of three test lines was the same as the standard line. Confederates gave wrong answers on 12/18 trials
75% conformed at least once
5% conformed on every trial
25% did not conform at all
There was a 1% chance of making a genuine mistake but 33% of responses were wrong
Asch interviewed participants afterwards where he found that many gave the same answers as the group to avoid disapproval, even if it was wrong (NSI).

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11
Q

Variables Affecting Conformity - Group Size

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Groups with one confederate had 3% CR
Groups with two confederates had 13% CR
Groups with three confederates had 32% CR
Conformity rate does not increase much in groups larger than 4 meaning group size only has an affect up to a certain point.

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12
Q

Variables Affecting Conformity - Task Difficulty

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Asch made the lines more similar in length to increase the difficulty
Conformity rate increased, possibly due to informational social influence, as participants were uncertain so looked to others for confirmation.

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13
Q

Variables Affecting Conformity - Unanimity

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When the group was unanimous, conformity rate increased
When one other person gave a different answer to the others (an Ally), eliminating unanimity, CR dropped
CR reduced from 33% to 5% (ally with right answer) and to 9% (ally with different wrong answer)
Conformity is easier to resist if somebody else also resists it.

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14
Q

Positive Asch Evaluation

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1986 study found that in 95% of cases, the final outcome matched the first jury members vote, suggesting conformity affects decisions juries reach.

2003 study found adolescents told that most of their peers didn’t smoke, were less likely to take up smoking.

It was a lab experiment, meaning it was well controlled and so extraneous variables would not change the validity of the study.

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15
Q

Negative Asch Evaluation

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The study lacks mundane realism and ecological validity, it is artificial and unlikely to occur in real life, meaning people are less likely to care about the outcome.

The study is gender bias, it only contained males and therefore may not represent how females would behave.

It was conducted 80 years ago when people could have been more likely to conform due to post war attitudes. The study was repeated in 1980 in the UK with engineering students with only one conforming result out of 396.

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16
Q

Conformity to Social Roles - Social Roles

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Behaviours expected of someone who has a social position or status. People often conform to these roles.

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17
Q

Conformity to Social Roles - Outline The Stanford Prison Experiment, Zimbardo (1973)

A

A simulated prison was created in a university basement. 24 young men were recruited and assigned randomly either prisoner or guard roles.
Guards had total control over prisoners and were told to maintain order using ‘any means necessary, except for physical violence’.
Prisoners were confined to their cells except for meals, toilet, headcount and work.
On day 2 prisoners tried to rebel by barricading themselves in their cells and ripping off their numbers. The guards sprayed them with CO2, stripped them and took their beds away.
They put ringleaders into ‘the hole’ which was solitary confinement.
The study had to be ended after only 6 days rather than 2 weeks, due to how aggressive the guards had become and the breakdowns the prisoners were having because of it.

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18
Q

Positive Zimbardo Evaluation

A

Zimbardo argued that the same results which occurred in his experiment happened in Abu Ghraib - military prison in Iraq where prisoners were tortured by US soldiers.

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19
Q

Negative Zimbardo Evaluation

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Highly unethical, the prisoners experienced psychological harm

Zimbardo took the role of prison warden and was too involved in the experiment so he lost his objectivity. A colleague had to tell him to end it so validity of findings are questionable

Guards may have behaved this way due to demand characteristics - some reported after that they thought experimenters wanted them to act like that

Some guards didn’t conform to the social role, suggesting individual differences play a part

The sample was unrepresentative. Only young, middle class male students from Stanford university were used

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20
Q

Obedience to Authority - Obedience

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Behaving as instructed to by an authority figure who has status/power.

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21
Q

Obedience to Authority - Outline Milgram (1963)

A
Teacher = naive participant
Learner = Mr Wallace (confederate/actor)
Experimenter = confederate

Teacher was told to shock the learner when they got the answer wrong and to increase the voltage by 15 each time they were wrong, increasing all the way to a fatal 450V
Experimenter would prompt teacher to continue if they showed reluctance by saying things such as “it is absolutely essential that you continue”

100% gave shocks up to 300V
65% gave shocks all the way to 450V

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22
Q

Positive Milgram Evaluation

A

1966 study had nurses receive a phone call from Dr Smith who they did not know. He asked them to give 20mg of ‘Astrogen’ (sugar pill) to a patient. 95% obeyed the order despite it being against hospital rules and not knowing the doctor

1972 study asked participants to shock a puppy and despite being able to see and hear the puppy, 75% obeyed

It was a lab experiment, therefore well controlled and extraneous variables would not effect validity

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23
Q

Negative Milgram Evaluation

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Participants were deceived about the true nature, did not give informed consent and were told shocks were real

Participants became distressed, they were not protected from psychological harm

Violated their right to withdraw

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24
Q

Situational Variables Affecting Obedience - What were Milgram’s (1974) variations of his study?

A

In 1974, Milgram conducted several variations of his study to see what would increase and decrease obedience levels

The variations:

Proximity
Touch proximity
Absent experimenter
Alternative setting
Uniform
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25
Situational Variables Affecting Obedience - Proximity
Teacher and learner were in the same room | Obedience rate dropped to 40% because teacher could now see Mr Wallace in pain.
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Situational Variables Affecting Obedience - Touch Proximity
Teacher had to force learners arm on a metal plate for the shock Obedience rate dropped to 30%
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Situational Variables Affecting Obedience - Absent Experimenter
Experimenter left the room and gave instructions on the phone Most gave lower voltage shocks or missed some out Obedience rate dropped to 21%
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Situational Variables Affecting Obedience - Alternative Setting
Carried out in a rundown office Experimenter wore casual clothes Obedience rate was 48% Participants reported that the location of Yale University gave them confidence in the integrity of those involved.
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Situational Variables Affecting Obedience - Uniform
In the alternative setting situation the experimenter wore casual clothes rather than a lab coat Uniforms can be symbols of power and status, or sometimes show the opposite (e.g. Police officers and prisoners)
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Situational Explanations of Obedience - Agentic State
Milgram argued people can obey horrific orders due to the situation they are in The Agentic state is when one loses their autonomy They do not follow their conscience because they believe the authority figure is responsible for their actions It occurs because they believe authority figure is trustworthy
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Situational Explanations of Obedience - What is Gradual Commitment?
When orders seem reasonable at first and get more aggressive
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Situational Explanations of Obedience - What are Buffers?
When people cannot see the consequences
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Situational Explanations of Obedience - What is Agentic Shift?
When somebody goes from an autonomous state to an agentic state
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Situational Explanations of Obedience - Why might Agentic State be entered?
Agentic state could be entered to maintain a positive self image, people do not want to break commitment to authority figure so as not to seem arrogant or rude
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Situational Explanations of Obedience - What did Milgram believe about Agentic State?
Milgram believed we developed agentic state through evolution, we live in a society where obedience is necessary for it to function, e.g. parents, police, teachers and doctors are all people we would ordinarily obey
36
Positive Evaluation of Agentic State
In Milgram’s experiment, participants were more willing to obey when the experimenter told them he was responsible for what happens to Mr Wallace rather than them. Tilker repeated the study in 1970 and found that obedience rates dropped substantially when people were told they were responsible People were less likely to shock Mr Wallace when they could see the consequences because it was harder to deny they were responsible
37
Negative Evaluation of Agentic State
Agentic state doesn’t explain why 35% of participants in Milgram’s experiment refused to shock up to 450V
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Situational Explanations of Obedience - Legitimate Authority
Legitimate authority is someone perceived to be in a position of social control in a situation People are more likely to obey an order by someone with legitimate authority Power stems from their perceived position in a situation Can be shown through symbols of power such as uniform Sometimes requires an institution, e.g. a prison
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Positive Evaluation of Legitimate Authority
In a 1974 study, confederates were dressed as either a guard, milkman or someone in smart clothes and ordered passersby to pick up litter or move away from a bus stop. 90% obeyed the guard compared to 50% obeying the civilian 2000 study found excessive dependence on the captains authority and expertise when analysing aviation accients. One officer said although the captains decision was risky, he kept quiet because he ‘assumed the captain knew what he was doing’
40
Negative Evaluation of Legitimate Authority
Does not explain why some people are able to resist orders from legitimate authority figures - 35% of people in Milgram’s experiment refused to obey
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Dispositional Explanations of Obedience - Authoritarian Personality, Adorno (1950)
Adorno (1950) believed an individuals’ personality characteristics determined their behaviour and argued Authoritarian Personalities were more likely to obey an authority figure
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Dispositional Explanations of Obedience - What are the traits of an Authoritarian Personality?
CoLD SHIP: Conformist and conventional Likely to categorise people as 'us' or ' them' Dogmatic (intolerant of ambiguity) Servile towards people of higher status Hostile towards people of lower status Inflexible in their beliefs and values Preoccupied with power
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Dispositional Explanations of Obedience - What did Adorno believe AP were a result of?
Strict upbringings. They fear their parents and are therefore submissive towards them and extend this to all authority figures
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Dispositional Explanations of Obedience - What is the F-Scale?
A questionnaire to measure authoritarian personalities, they were asked to rate how much they agree with a statement
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Dispositional Explanations of Obedience - What did Elms and Milgram do in 1966?
40 Milgram participants were selected - 20 obedient (shocked to 450V) and 20 disobedient (refused to shock to 450V) - to complete an MMPI scale, which measures personality traits, and an F scale. They were also asked open ended questions about relationships with parents and attitude to experimenter and learner from before
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Dispositional Explanations of Obedience - What results did Elms and Milgram find?
MMPI Scale - not much difference between obedient and disobedient participants Obedient participants: Higher levels of authoritarian personality traits More likely to say they had a bad relationship with their father More likely to perceive experimenter as desirable
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Positive Evaluation of Authoritarian Personality
1975 study found that those who scored high on the F scale were more likely to obey the order to hold onto electrical wiring while solving a problem 1981 study found high scores of the F scale had a significant correlation to those willing to shock themselves when ordered to if they got a question wrong
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Negative Evaluation of Authoritarian Personality
In Milgram’s variations: obedience was 100% when participants could not hear Mr Wallace 92% when another teacher pressed the shock button. 10% when two other teachers refused to carry on 0% when there were two authority figures who disagreed with each other. This suggests situational factors may be more important. Authoritarian personalities cannot be the only explanation for the 65% obedience rate in Milgram as they are not common. Many obedient participants reported very good relationships with parents rather than a strict family environment associated with authoritarian personalities. Lack of education could be the cause of obedience and authoritarian personality. 1990 study found less educated people more likely to have AP and 1974 study found the same for obedience
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What is resistance to social influence?
Pressures to conform/obey can influence behaviour | 35% in Milgram’s experiment refused to obey and 25% in Asch’s study did not conform - they resisted social influence
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Situational Explanations of Resistance to Social Influence - Social Support Theory
If one person refuses to conform, others are more likely to because they have an ally When the ally refuses to conform, it breaks the unanimity of the group People are more likely to defy an authority figure in the presence of a disobedient role model
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Positive Evaluation of Social Support Theory
Only 10% of participants in Milgram’s experiment shocked up to 450V with a disobedient role model present In the Asch experiment, conformity dropped from 37% to 5% when an ally gave a different, correct answer to the group and 9% when an ally gave a different, wrong answer
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Negative Evaluation of Social Support Theory
Social support did not completely eradicate social influence in either studies, meaning other factors must play a part - e.g. 35% in Milgram and 25% in Asch resisted social influence even without social support
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Dispositional Explanations of Resistance to Social Influence - What did Rotter (1966) argue?
A persons personality determines whether they will resist social influence - Locus of Control
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Dispositional Explanations of Resistance to Social Influence - What is Locus of Control?
The extent to which someone believes they have control over their behaviour Measured from internal to external
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Dispositional Explanations of Resistance to Social Influence - Explain Internal Locus of Control
People believe that what occurs in their life is due to their own behaviour and actions. Less likely to conform/obey
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Dispositional Explanations of Resistance to Social Influence - Explain External Locus of Control
People believe what happens in their lives is outside of their control and due to chance or others. More likely to conform/obey
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Dispositional Explanations of Resistance to Social Influence - Why are people with an Internal Locus of Control more resistant to social influence?
Rely less on external explanations Feel they have control over their lives More self confidence Feel more responsible for their actions
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Positive Evaluation of Locus of Control
406 Germans who sheltered Jews from Nazis in the 30s/40s were found to have Internal Locus of Control which allowed them to disobey the Nazis Milgram gave his original participants a questionnaire and found that the 35% who disobeyed were more likely tot have an internal locus of control
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Negative Evaluation of Locus of Control
Study found that conformers were less assertive than non-conformers, but locus of control results weren't too different, suggesting assertiveness is more important
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What is Minority Influence?
When small, persuasive groups/individuals change the way the majority behaves and thinks.
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Minority Influence - What did Moscovici (1985) argue?
Different psychological processes are behind minority and majority influence. Only minority influence leads private views to truly change because it requires careful and creative thought caused by cognitive conflict between current majority views and new deviant ideas.
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Minority Influence - What did Moscovici consider Majority and Minority influence to lead to?
Majority - Compliance | Minority - Conversion
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Minority Influence - What does Conversion mean?
When people change their private views due to minority influence but may comply in public to avoid rejection. Deeper and longer lasting than compliance, but slower and may be unconscious.
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Minority Influence - Define Social Crypto-Amnesia
When someone is unaware of where a new idea originated from.
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Minority Influence - What three factors do a minority group need to be convincing?
They should be: Committed - To be taken more seriously Consistent - Leads people to consider more carefully Flexible - If too rigid people will see them as dogmatic, too flexible will be seen as inconsistent. Compromising is key.
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Positive Evaluation of Minority Influence
Groups of 6 female participants were shown blue slides. Confederates claimed the slide was green on every trial in the consistent condition and on some in the inconsistent condition. Majority followed on 8% of trials when consistent and 1% when inconsistent. 32% were swayed at least once when consistent. Group members in a simulated jury discussed the amount of compensation for someone in a ski-lift accident. When a confederate put forward an alternative opinion and refused to change it, there was no effect. When they compromised it did influence the group, however only when it was late to show flexibility, rather than early which shows inconsistency. A study used Chromatic Complementary Afterimage (seeing a complementary colour just after seeing a bright colour). Green = red/purple afterimage Blue = yellow/orange Participants were more likely to see red/purple when confederates describing the blue as green were a minority.
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Negative Evaluation of Minority Influence
Views of the minority do not necessarily lead to more processing as people see it as a waste of time. Whereas a different majority idea is, as we want to understand why people have these views. A meta-analysis suggests people not only resist agreement with minorities publicly, but also privately. A psychologist found that people become irritated with persisting minority views as they fear lack of harmony and therefore belittle the view.
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Define Social Change
Changes in attitudes, behaviours or laws that take place on a large scale and affect the whole of society
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Social Influence Processes in Social Change - What are the 5 stages of Social Change Through Minority Influence?
1. Drawing attention to the issue - Introducing view to the majority. 2. Cognitive conflict - Conflict between current views and the minority view, resulting in deeper thinking about it. 3. Consistency of position - Minorities are more influential when consistent over time and with each other. 4. The augmentation principle - If they seem willing to suffer, they are seen as more committed and taken more seriously. 5. The snowball effect - Small effect which spreads until it reaches a tipping point and the minority view becomes the majority.
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Positive Evaluation of Social Change through Minority Influence
Publicly expressed views on gay rights followed the majority, but shifted to the minority in private whether it was positive or negative. This indicates minority influence is required for social change. Participants exposed to majority and minority influence quickly converged on majority responses but the presence of minority influence stimulated more processing which may lead people to question their views.
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Negative Evaluation of Social Change through Minority Influence
A meta-analysis suggests people not only resist agreement with minorities publicly, but also privately.
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Social Influence Processes in Social Change - What is the Perceived Norm?
What people think others believe and do
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Social Influence Processes in Social Change - What is the Actual Norm?
The majority's real beliefs and actions
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Social Influence Processes in Social Change - What is the gap between Perceived and Actual Norm called?
Misperception
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Social Influence Processes in Social Change - What is the term for correcting misperception to work towards social change?
Social Norms Intervention
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Social Influence Processes in Social Change - Conformity in social change through majority influence
People alter their behaviour to fit the social norm they perceive.
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Social Influence Processes in Social Change - What did Zimbardo (2007) suggest about obedience in social change through majority influence?
Obedience could be used for social change. | E.G. legalising gay marriage and adoption meant people are more accepting of gay rights as they must obey the law.
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Positive Evaluation of Social Change Through Majority Influence
Adolescents told most of their peers did not smoke were much less likely to be smokers. Alcohol related car crashes among 21-34 year olds was a problem in Montana. 94% of this age group believed most of their peers drove after drinking, while only 20% actually did. Adverts stating 4/5 young adults do not drink and drive massively reduced crashes.
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Negative Evaluation of Social Change Through Majority Influence
Not all social norms interventions lead to social change. A study used marketing campaigns to bring down alcohol usage of students 14 colleges. Surveys were done at the start and three years later. Students didn't show lower perceptions of students drinking or lower consumption themselves.