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FSIAS1W42LIELFB > SOP’s 100 > Flashcards

SOP’s 100 Flashcards

1
Q

100.04
What is strictly prohibited for your medical billing?

A

Up-Coding, billing for non covered services, or services not actually provided

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2
Q

100.04
Our medical records and charting should contain all the necessary information to support what?

A

Procedural Billing Codes

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3
Q

100.04
Pre-Billing and Post-Billing reviews by our compliance officers will be done at a minimum ____?

A

Pre-Billing = Monthly
Post-Billing = Quarterly

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4
Q

100.04
Medical Billing overpayments will not be refunded more than ____ days after the date it was identified?

A

60 Days

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5
Q

100.04
Financial hardship waivers for medical billing will only be approved by MFMD management and require what documentation?

A

Verification of employment/unemployment status OR copy of tax returns for previous 2 years

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6
Q

100.04
Our compliance offers will conduct a RISK ASSESSMENT of our medical billing system how often?

A

Annually

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7
Q

Organizational success depends on individual members sharing ____ in order to achieve ____?

A

Values
Desired Outcomes

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8
Q

Communicating the mission, organizational values and goals is the responsibility of?

A

The Fire Chief

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9
Q

What is our Mission Statement?

A

C.A.R.E (Compassion, Accountability, Respect and Excellence)

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10
Q

100 SOP’S Cover?

A

Values, Organization and Policies

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11
Q

200 SOP’S cover

A

Operational Procedures

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12
Q

300 SOP’S Cover?

A

Training

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13
Q

400 SOP’S Cover?

A

EMS

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14
Q

500 SOP’S Cover

A

Fire prevention and Community

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15
Q

600 SOP’S Cover

A

Resource Management

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16
Q

Department SOP’s are superseded by what?

A

The City of Mesa personnel rules and management polices

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17
Q

When a formal procedure does not exist members must use what when making decisions?

A

Good Judgment

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18
Q

IF a member needs clarification on an SOP they should seek answers through what?

A

The Chain of Command

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19
Q

101.02
Embracing change, personal health and fitness, educational and professional development, training and preparedness are all examples of what?

A

How we strive for Excellence

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20
Q

101.02
Honesty, fairness, integrity, understanding and compassion for others, effective and efficient service delivery and appearance and behavior are all examples of what?

A

How we are professionals

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21
Q

101.02
Openly communicating, valued inputs, positive team environments and respect and compassion for one another are examples of what?

A

Creating Valued and diverse members

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22
Q

101.03
Doing the things we say we will do, trying to do them well, every time and caring about our customers, their property and each other is part of what?

A

Performance Guarantee

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23
Q

101.04
Who will foster trust among the participants and our most important strength we possess is the relationships we have with each other?

A

Labor and Management

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24
Q

101.04
How often does labor and management team meet to discuss departmental policies, programs and strategic planning?

A

Quarterly OR As needed

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25
Q

101.04
What is the formal process for negotiating wages, hours and benefits and working conditions for the purpose of reaching an MOU (Memorandum of Understanding)?

A

Meet and Confer Negotiations

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26
Q

101.04
The ____ process is used to facilitate and guide the development of policies procedures and programs within the department?

A

“Teams” Proccess

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27
Q

101.04
CFAI stands for what?

A

Commission on Fire Accreditation International

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28
Q

101.05
MFMD’s CFAI accreditation in 2001 is based on what two areas?

A

Self Assessment
Standards of Response Coverage

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29
Q

101.5
Who is responsible for maintaining the accreditation process and how often is our CFAI accreditation reported?

A

The Support Services Assistant Chief
Annually

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30
Q

101.5
There are ____ performance measures separated into ____ categories for the “Self Assessment” evaluation process?

A

255
10

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31
Q

101.05
What section maintains the Performance Measurements defined gas performance indicators providing the “Snap Shot of Today”?

A

Planning and Research Section

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32
Q

101.05
What three elements make up the SORC (Standards of Response Coverage)?

A

Distribution
Concentration
Staffing Levels

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33
Q

101.05
The SORC (Standards of Response Coverage) is responsible for what?

A

The distribution and concentration of fixed and mobile resources of the organization

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34
Q

101.05
____ is defined as the spacing of multiple resources arranges so that an intimate “effective response force” can arrive on scene within sufficient times frames to mobilize and likely stop the escalation of an emergency?

A

Concentration

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35
Q

101.05
____ is defined as the station and resource locations needed to assure rapid response deployment to minimize and terminate emergencies

A

Distribution

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36
Q

101.05
In regards to Commercial Occupancies, “Maximum Risk” is defined as what?

A

High Probability AND High Consequence

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37
Q

101.05
In regards to Commercial Occupancies, “High/Special” risk is defined as?

A

Low Probability AND High Consequence

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38
Q

101.05
In regards to Commercial Occupancies, “High Risk” is defined as?

A

High Probability AND Low Consequence

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39
Q

101.05
In regards to Commercial Occupancies “Low Risk” is defined as?

A

Low Probability AND Low Consequence

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40
Q

101.05
What icon on the MCT map is used to identify High/Special Risk Occupancies?

A

A Blue Icon

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41
Q

101.05
Who is Responsible for performing risk analysis/assessments for commercial structures?

A

Fire companies coordinate through planning and research with the help of the battalion administrative staff

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42
Q

101.05
____ are used to identify one square mile plats Used to coordinate hydron maintenance, pre-plans, risk analysis/assessment, public education and partners and prevention performed by fire companies and reviewed annually

A

Customer Service Zones (CSZ)

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43
Q

101.06
All time keeping needs to be updated same day or by?

A

0730 the following day

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44
Q

101.06
Who is responsible to notify Staffing when a member is held passed your scheduled shift and what information is needed?

A

The Crew Captain
Name
Date/Time
Incident Number
Email to Fire Staffing AND BC

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45
Q

101.06
Members on a 40 hr schedule must approve their timecards before?

A

10am on payroll Mondays

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46
Q

101.06
Members on a 40 hour modified duty schedule must send in the Transitional Work time card by?

A

Each Thursday for the following week to Fire Staffing and their modified duty Captain

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47
Q

101.06
Who is allowed to accrue compensatory time and how much do they receive?

A

40 hr non-exempt full time employees at the SAME rate as overtime, 1.5 hours for EACH 1 hour worked

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48
Q

101.06
What is the maximum amount of compensatory time allowed for an employee to accrue?

A

100 hours or 66.6 hours of overtime

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49
Q

101.06
Sworn members working special assignments for ____ or less will not be eligible for compensatory time?

A

6 Months

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50
Q

102.03
What division is responsible for approving all contracts and agreements?

A

Management Services Division

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51
Q

103.01
What program is used to recognize employees, teams, Contract staff and volunteers for enhancing customer service, promoting work satisfaction and productivity and using affective an ethical job-related practices?

A

The Special Thanks and Recognition Program (STAR)

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52
Q

103.01
Do you recognize the number for star award who do you contact and what should you include?

A

Email - MFMD Personnel OR STAR Rep with:
Name/Number
Reason they are being recommended

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53
Q

103.01
Gifts and rewards given to employees are not taxable under _____?

A

$50

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54
Q

103.01
What are the Three categories special performance awards may fall under and who approves them for processing?

A

Two-Step Merits
Unscheduled Merits
Exceptional Performance Awards

APPROVED by - Personnel Deputy Chief

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55
Q

103.02
How many days prior must’ve training registration form be submitted before the actual training and who is the approval chain go through?

A

30 Days
Approval goes through Captain/Supervisor —> BC —> AC (final approval)

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56
Q

103.02
Flight time and ____ hours for early arrival to the airport when traveling for training is counted as time worked unless?

A

2 Hours
The flight is during employee’s normal work day

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57
Q

103.02
When traveling for training, the time traveling to and from the airport is compensated T/F?

A

False

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58
Q

103.03
Business attire is used for what days?

A

Monday- Thursday

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59
Q

103.03
Summer business attire allows exceptions for what clothing?

A

Suites, jackets and ties

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60
Q

103.03
The collar brass is located where?

A

The Shirt

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61
Q

103.03
When wearing class A uniform, what style hat is work and when is it appropriate to be worn?

A

New York Bell style hat, it can be worn outdoors or indoors (as directed) and is worn WITH jacket

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62
Q

103.03
Who wears gold nameplates with Class A and B uniforms (all others wear silver)?

A

All Chiefs AND Chaplin

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63
Q

103.03
What Class uniform is appropriate to wear for business situations where a shirt and tie would be a appropriate?

A

Class B

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64
Q

103.03
What uniform is worn to council meetings, meeting elected officials or with business/community groups?

A

Class B (without tie)

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65
Q

103.03
For the Class C work uniform what patches are assigned to which sleeves?

A

Medic on right
Special Ops on left

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66
Q

103.03
Our work compliant uniforms are compliant with NFPA ____?

A

NFPA 1975

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67
Q

103.03
What are the belt sizes for work uniform and dress uniform?

A

Work uniform : 1-1/4 to 1-1/2
Dress uniform : 1” to 1 1/2

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68
Q

103.03
The optional wilderness brand instructors belt is what size and rated for what?

A

1-1/4” to 1-3/4”
Class 1 harness rated for 5700lbs

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69
Q

103.03
Custom embroidery on the back of baseball caps and Bonney hates is limited to what?

A

A double line with company assignment/work area and member first and last name

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70
Q

103.03
Sweatpants may be only worn for what activity?

A

Physical Fitness

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71
Q

103.03
The PT uniform is only allowed to be worn during physical fitness or after ____?

A

1700 hours

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72
Q

103.03
Uniform work short may not be used for what type of calls? Instead bunker or brush pants shall be worn.

A

MVA’s, Fires, and Hazmat calls

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73
Q

103.03
The civilian worker belt is required at what size and color?

A

3/4” to 1” and black

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74
Q

103.03
How much is the annual uniform allotment for full time sworn/office and part time office employees?

A

Sworn: $550
Office: $275
Part time Office: $137.50

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75
Q

103.03
What is the value and time length for the two shoe vouchers?

A

1 Year: $170
6 Months: $85

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76
Q

103.03
Uniform reimbursement is allow for what items?

A

Tailored items, items that don’t fit the employee and substitutes are required

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77
Q

103.03
How are uniform items disposed of in regards to being used as rags or thrown away in the trash?

A

Rags: Have the logo marked out with marker, cut in half
Trash: Have the logo marked out with marker, torn into several pieces

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78
Q

103.03
When leaving or retiring from the department, all clothing shall be returned to what department for disposal?

A

Resource Management

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79
Q

103.03
When are station shoes not allowed to be worn?

A

When responding to calls, doing activities in Class C uniform, outside the footprint of the station, when crush protection is needed

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80
Q

103.03
Employees temporarily promoted shall wear uniforms with their ____ rank

A

Permanent

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81
Q

103.04
Facial hair that contacts the face piece seal and or nose cup shall be prohibited for employees who?

A

Are required to use respiratory protection equipment

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82
Q

103.04
Can necklaces be worn?

A

Yes, but not exposed

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83
Q

103.04
Hairstyles, colors or body art shall not be worn if?

A

If they are considered radical or distracting from our uniform appearance or can be considered a safety hazard

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84
Q

103.04
What style of earrings are allowed?

A

Post style on the lower lobe

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85
Q

103.05
When do work hours conclude?

A

When properly relieved or when authorized

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86
Q

103.05
What are the exceptions when being called to work for emergencies when off duty?

A

When not fit for duty (sick, impaired) or a sole person caring for a dependent

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87
Q

103.05
Personal projects shall not be worked on during _____ to _____

A

0700-1700

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88
Q

103.08
How many hours of training is required when assigned to Hazmat/TRT?

A

200 Hours

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89
Q

103.08
How many hours of training are required for ARFF?

A

80 Hours

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90
Q

103.08
When can a member start to receive special operations pay?

A

When they have been assigned for at least 6 consecutive months AND 75% of all training has been completed with the approval of Operations Deputy Chief

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91
Q

103.08
How long is Special Teams commitment?

A

3 Years for new members (from starting date of certification)
1 Year for returning members that have been away from Special Teams for less than 12 months (May receive special pay immediately)

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92
Q

103.08
New members hired with a specialty attribute must do what to receive Special Teams pay?

A

Be evaluated by preceptor for 20 shifts and pass a written/practical exams. A commitment of 1 years is REQUIRED

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93
Q

103.08
Members wanting to return to special teams with a one year commitment after being gone over 12 months must do what?

A

Pass written test (75% or better)
Practical exam within 90 days of starting process

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94
Q

103.09
Members for temporary promotions are selected by:

A

103.09
The most recent promotion list, then members that test but did not make the list, then most senior member (all must fit ALS/BLS requirements)

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95
Q

103.10
What are the supervisors responsibilities when notified of maternity leave ?

A

Inform the employee of the transitional work program and the COM Personnel Rules, coordinate with the battalion Chief for placement in a transitional work position

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96
Q

103.10
What are the employees responsibilities for initiating maternity leave?

A

Inform their supervisor and notify the Personnel and Wellness Captain

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97
Q

103.10
For an employee to return to work off of maternity leave she must?

A

Receive approval in writing from Physician with a signed Work Status Summary Form

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98
Q

103.10
Full time and part time employees who have worked for at least 12 continuous months can request a leave of absence for how long?

A

12 weeks per 12 month period

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99
Q

103.11
What committee is responsible for changes to the logo, patches, insignias and decals?

A

The uniform committee. Also the apparatus committee if involving vehicles

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100
Q

103.13
Who is responsible for keeping SOP’s up to date?

A

The assistant Chief for SOP’s within their work area

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101
Q

103.14
Employees may express themselves as ____ citizens on social media networks and must comply with?

A

Private Citizens
Must comply with copyright, data security and privacy regulations, criminal and any other state, local and federal laws

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102
Q

103.14
Employees sharing work information on social media is appropriate as it would relate to a social conversation, three examples would be:

A

-A personal profile, job title/duties
-Status updates regarding promotions, achievements, honors
-Participation in city sponsored events, volunteer activities.

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103
Q

103.14
Questions on the social media policy and appropriate employee behavior on social media can be directed to

A

103.14
The employees supervisor or the PIO in MFMD communications division

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104
Q

104.02
The transitional work program provides employees the ability to continue working in a temporary assignment when unable to perform the essential functions of their position due to the following:

A

illness
physical injury
psychological injury
pregnancy
any condition that effects safety/effectiveness

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105
Q

104.02
The transitional work program shall not be used for longer than ____, any extensions must be approved by who?

A

180 days (six months): 90 days with a 90 day extension
The Department director and HR director

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106
Q

104.02
Full and part time employees must have a Work Status Summary form filled out by a physician with what to qualify for the transitional work program and who is it turned into?

A

Expected return to regular work
Specific work restrictions, capabilities and needs
Physicians signature and contact information
Send to the wellness department

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107
Q

104.02
Can the MFMD require an employee to take a medical examination with a completed work status summary if they suspect the employee has been injured or unable to perform their job duties?

A

Yes

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108
Q

104.03
Who is contacted if a medical evaluation finds a member unfit for duty?

A

The personnel and wellness deputy chief or the WPC

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109
Q

104.03
The department will pay for 1/2 of the medical exam cost from mutually agreed physician in what circumstance?

A

When the members physician and departments physician disagree on member status and a 3rd opinion is needed

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110
Q

104.03
A member may have their medical exam performed by their own physician within when?

A

30 days from the last day of the departments scheduled exams

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111
Q

104.03
No overtime is provided, but two hours of TDY for a medical appointment will be given for what?

A

member to visit their own physician for the annual medical exam

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112
Q

104.03
Personnel on the 40 hour work schedule get 1 hour or 30 minutes of PT each day depending on what?

A

If they use an SCBA
1 hour = SCBA
30 Min = No SCBA

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113
Q

Is memorizing all these stupid flashcards worth it?

A

Yes, keep going. You’re sick of working for Joe Huguez (He’s the worst)

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114
Q

104.03
For PT, dumbbells shall not exceed ____, kettlebells ____ and box jumps shall be no taller than ____?

A

Dumbell: 65lbs
Kettlebell: 53lbs
Box Jump: 24 Inches

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115
Q

104.03
What is not allowed to be hung from ceilings of the stations for PT activities?

A

Ropes, rings or anything that might result in severe fall injury

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116
Q

104.05
What helps the organization create a mindful infrastructure which is necessary for members to increase the organizations reliability on “routine” calls and for “unexpected” events?

A

Quality assurance processes and incident evaluation

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117
Q

104.05
QA programs should offer ____ and ____ when their work is being reviewed

A

Recognition and Feedback

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118
Q

104.05
The main objective of what is to discover details of what occurred and attempt to explain human performance under the specific details of the incident?

A

Incident Reviews

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119
Q

104.05
The discovery phase, analysis phase and interpretation phases are all part of what process?

A

Incident Reviews

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120
Q

104.05
If members conducting COM business and experience a MVA in a COM vehicle or private vehicle they must report it to the closest ____

A

BSO

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121
Q

104.05
All injuries and exposures while conducting COM business are reported to who?

A

The members supervisor

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122
Q

104.05
How are near misses reported

A

Contact a BSO immediately or use the near miss report located on the MFMD safety page

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123
Q

104.11
City vehicles that are missing seat belts or lack adequate seat belts shall be reported to?

A

Fire maintenance

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124
Q

104.13
Who investigates al non criminal incidents

A

The Safety Officer and Wellness Captain

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125
Q

104.13
Who notifies the Infectious Exposure Team when an incident occurs?

A

The Alarm Room Supervisor will give the IET 20 minutes to respond (2 10 minute attempts at a return phone call)

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126
Q

104.13
If the infectious exposure team does not respond within the 20 min window, who does the alarm room supervisor contact next for an infectious exposure incident?

A

BSO 202 who serves at the backup IET

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127
Q

104.13
What event would require a phlebotomist to be called to a scene for patient blood draws, or rapid HIV testing kit to be purchased from a local pharmacy?

A

When an infectious exposure occurs and the source patient will not be transported to the hospital.

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128
Q

105.01
What are the two exceptions to the rule of no firearms or ammunition is allowed on COM property?

A

Firearms/ammunition stored lawfully in a private vehicle, not being used for city business.
The firearms must not be visible from outside the vehicle.

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129
Q

105.01
Which fire department employee is permitted to carry firearms while in the performance of police related duties?

A

Fire investigators

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130
Q

105.02
Who is responsible for providing information to technical services on updates to changes to customer service zones?

A

The crews in each first due

131
Q

105.02
Which shift is responsible for the maintenance of all plat books and station maps?

A

A shift

132
Q

105.02
If a member makes a long distance phone call with city resources what are they responsible for?

A

To fill out a phone call reimbursement form and submit it along with payment to the city’s cashiers office within 5 working days.

133
Q

105.02
Who is responsible for checking and maintaining station voicemail?

A

The captian

134
Q

105.02
How many members are required to perform a station tour?

A

At least two, and all station members must be notified a tour is happening

135
Q

105.02
Block parties, fire safety talk, community health fairs, station tours of six or more, parades, preschool visits, city council requests, breakfasts, BBQ or dinners are all considered what type of events?

A

Public education events

136
Q

105.02
Who inspects and maintain fire extinguishers in city vehilces?

A

Fleet/Fire mechanics

137
Q

105.02
The average thermostat average should not be below what at stations?

A

74 degrees

138
Q

105.04
What is the maximum number of participants in a station tour and if there are children how must they be chaperoned?

A

20 is the max. One non-MFMD member must chaperone every 5 children (ages 6 and to 14), one for every 2 children ages 5 and under.

139
Q

105.04
All apparatus bay door controllers must be supervised by a MFMD member during what?

A

Station tours

140
Q

105.04
Impromptu fire station visits should not be longer than __ mins unless approved by the on duty command officer. and they must remain in what areas of the fire station?

A

30 min.
They must stay in the day room / kitchen areas, unless authorized and supervised

141
Q

105.04
Station tours and visits longer than ___ mins must be approved by who?

A

45 mins
Community Outreach

142
Q

105.05
What qualifies a person for the observer program?

A

At least 18 years old and one of the following:
-Employed by a health care provider, public safety entity, an intern, a city employee or member of another fire service
-Vehicular training for a paramedic training program
-be a member of the media with approval from the communications department
-Qualified recruit FF candidate
-Be an immediate family member of a MFMD employee. must have company officer approval and notify communications department.
-Be a East valley regional 2nd year cadet, at least 16 yrs old with approval from cadet coordinator.
-A COM volunteer in good standing
-Recommended by city management

143
Q

105.05
Who is considered an immediate family member for ride alongs?

A

Significant other, spouse, child, stepchild, parents, siblings, in-laws, step parent, step parent in-laws, grand parents and grand children.

144
Q

105.05
Who selects the crew a cadet will ride along with?

A

The cadet coordinator

145
Q

105.05
What two things the captain is responsible for the observer program?

A

beginning of the ride along, to be sent to department of communications
-Observer must provide a copy of their drivers license to be sent with the waiver

146
Q

105.05
How many days in advance should an observer schedule their ride along and with who?

A

7 days in advance, with department of communications

147
Q

105.05
How many times can an observer do a ride along?

A

2 time per year, unless otherwise approved

148
Q

105.06
When a crew is grocery shopping how many people should go into the store?

A

One person in a small vehicle should go shop, if the entire crew in a large apparatus need to go, one crew member should stay and watch the vehicle

149
Q

105.07
What should be done for obstructions around a hydrant?

A

Make contact with the property owner, if they refuse to fix the problem contact prevention in writing

150
Q

105.08
What occupancies are included in the preplans?

A

Commercial, apartments, schools, golf courses and trailer parks

151
Q

105.08
Low hazard occupancies replans are distributed to who?

A

The connectors

152
Q

106.01
Record requests 7-50 pages, Investigative photos and 911 tapes cost how much to request?

A

Records less than 6 pages are FREE
$5.00
Anything over 50 pages is .20 per page over

153
Q

106.02
Tuition reimbursement requests must be made ___ days in advance of class start or __ days before class completion.

A

120 days in advance
30 days

154
Q

106.03
The rates given for mileage reimbursement are calculated by what department?

A

The Finance department

155
Q

106.03
When will employees only receive mileage reimbursement when traveling outside of Maricopa and Pinal counties?

A

Employees who receive vehicle allowances.

156
Q

106.04
What shift is responsible for maintaining station commodity and limited medical supplies?

A

C Shift

157
Q

106.04
What battalion shift is responsible for doing an inventory check on stations at least once per month?

A

C Shift

158
Q

106.04
What can be given to a crew by resource management to go shopping for an item for station improvement?

A

A LPO with a $250 limit

159
Q

106.04
What is the preferred alternative to petty cash for purchases?

A

Procurement Cards

160
Q

106.05
When ordering supplies who determines when a supervisor approval is required?

A

The warehouse supervisor

161
Q

106.05
After hours equipment replacement requires approval of who?

A

Your battalion chief, who will contact the warehouse supervisor to open the warehouse

162
Q

107.03
Requests to use a reserve apparatus for public education or non emergency events should go through who and they must not leave the city of mesa.

A

The battalion Chief

163
Q

107.05
If a staff vehicle breaks down while driving out of the city who should you contact?

A

Fire maintenance during weekdays, on-duty mechanic during off duty hours

164
Q

107.06
There are no seatbelts in the back of the parade truck, it should not be driven over ___ mph when there are passengers in the back.

A

25 mph

165
Q

107.07
Speed humps will not be placed on collectors streets which are defined as?

A

Wider streets about every half mile, designated to collect traffic from the residential streets to major arterial streets

166
Q

107.07
Streets that lead to any emergency medical facility are not allowed to have what?

A

Speed Humps

167
Q

110.00
Specialty teams must maintain a staffing minimum __% of techs.

A

75%

168
Q

110.00
Who has the discretion to not call back for periods of 4 hours or less and not follow staffing guidelines when filling spots after hours?

A

Battalion Chiefs and staffing administrator.

169
Q

110.00
A member may not work more than a sum of ___ hours in a 96 hour time frame without a consecutive 12 hour rest.

A

84 hours

170
Q

When accepting callback after 7:00am members should arrive within ___ mins for full compensation, otherwise their overtime will start when they arrive to their assignment.

A

30 mins

171
Q

110.00
Who do captains contact if they have a crew willing to work call back for emergency storm service?

A

B203

172
Q

110.00
Who does the captain contact for overtime caused by a late call?

A

The supervising battalion chief and staffing via email.

173
Q

When is a members wildland assignment reimbursed by the state?

A

When the assignment was 14 days or longer.

174
Q

110.00
Wildland members returning from a 14 day assignment will be given ___ hours of rest time if they are on shift the next day.

A

19 hours

175
Q

110.01
What is the minimum amount of hours for vacation use?

A

6 hours

176
Q

110.01
When can members submit a request to be put in the vacation draw for Independence Day?

A

Jan 15th-Feb15th

177
Q

110.01
If a member needs to use sick time after 5am the same day they must contact who?

A

The Staffing Office (leave VM if no answer)

178
Q

110.02
The FD reserves the right to assign personnel where needed, if an unrequested assignment is given, who must approve it?

A

The labor/management committee and the affected division manager.

179
Q

110.02
Bidding for field positions is for ranks of ____ or lower.

A

Captain

180
Q

110.02
What time does the bid process close for an open spot the same day?

A

17:00

181
Q

110.02
Members may not bid special teams spots if what?

A

They have less than three years remaining in the drop.

182
Q

110.02
Who selects spots for probationary FFs their first year?

A

Shift commanders and the field training officer

183
Q

110.02
For special teams, if a member leaves and then rejoins after a year but before 5 years what is required? After 5 years?

A

under 5 years, complete a “return to team packet” within 90 days and assumes a one year commitment
After 5 years.. attend certification course and assume 3 year commitmen

184
Q

110.02
What are the current specialized assignments?

A

BSO, Bike team, Wildland, TEMS

185
Q

110.02
Temporary day assignments are considered to be less than how long?

A

180 days

186
Q

103.13
How often are SOPs reviewed and updated?

A

Every three years, or an addition of a new policy, or a change to an old policy.

187
Q

103.14
What is the practice of expanding social contacts by making connections through individuals.

A

Social Networking

188
Q

103.13
Who reminds assistant chiefs to update their SOPs and how far in advance?

A

Departmental Communications, three months in advance of the three year deadline.

189
Q

103.14
Who is responsible for providing guidance on how social media is used to represent the city

A

The COM public information office

190
Q

103.14
Social media and internet use should not be considered _____. Employees should not assume that personal information posted is ______

A

anonymous.
protected

191
Q

103.14
Only employees specifically authorized by ______ may speak on behalf of the MFMD.

A

Management

192
Q

103.14
Under no circumstances may any ______ information regarding any patient who has been treated by MFMD be posted or discussed.

A

identifying infomration

193
Q

103.14
Photographs, videos or images of patients or incident may not be posted to social media sites unless authorized by who?

A

MFMD communications department and posted on MFMD official sites

194
Q

103.14
The City charter prohibits employees from participating in ___ campaigns

A

City Council and Mayor

195
Q

103.14
Employees have ____ of privacy for any personal communications or information sent or received via the city’s network or devices

A

no exceptions

196
Q

104.02
If an employee is offered transitional work but does not accept it, they may not use _____ to cover any lost hours and their time will be docked

A

Vacation and Sick

197
Q

104.02
The COM reserves the right to require an examination by a physician designated by the city for the transitional work program to be paid for by

A

The city

198
Q

104.02
If an employee is injured off the job are they eligible for the transitional work program?

A

Yes

199
Q

104.02
How much time should be given when requesting transitional work program for an elected surgery?

A

2 Weeks

200
Q

104.02
Who should notify the wellness captain or the safety captain when a employee is eligible for the transitional work program?

A

The employees supervisor

201
Q

104.02
If MFMD does not have a transitional work position available, what department is responsible for finding a position in another city department?

A

City Safety Services

202
Q

104.02
When transitioning from a 56hr to 40hr schedule, a multiplier of what is used to determine vacation and sick hour conversions?

A

1.4.
So 100 hrs of vacation will be 71.42 on a 40 hr assignment.

203
Q

While on transitional work, employees can work a maximum of ___ hours per week unless requested by a supervisor.

A

40 hours

204
Q

104.02
A PFD copy of their transitional work timecard must be sent to who on their last workday in advance of the following week while on transitional work?

A

Their transitional work supervisor, the wellness captain and staffing

205
Q

104.02
Who’s responsibility is it to regularly review a members ability to perform while on transitional work?

A

The wellness captain and their transitional work supervisor

206
Q

104.02
What two forms are needed for a member to return from the transitional work program?

A

Work status summary
MFMD full duty release
both signed by physicians

207
Q

104.03
The MFMD has developed a wellness program following the IAFF wellness intitiative, NFPA ____ and ____.

A

1582 and 1583

208
Q

104.03
Annual physical fitness evaluations are performed by who?

A

The wellness program coordinator and peer fitness trainers

209
Q

104.03
Who is required to submit an annual medical evaluation (and participate in the fitness evaluation program)?

A

Anyone who uses an SCBA (and who participate in fire suppression operations), including BCs, civilian training officers and fire investigator

210
Q

104.03
Failure to participate in every component of the wellness program shall result in what?

A

disciplinary action

211
Q

104.03
What examinations will be performed on duty and out of service?

A

The medical examination

212
Q

104.03
The annual fitness evaluation will include measurements of what?

A

muscular strength, endurance, body composition, aerobic capacity and flexibility

213
Q

104.03
Physical fitness activities at the station for PT should include what?

A

exercises that maintain or improve flexibility, muscular strength and endurance, anaerobic and aerobic capacity.

214
Q

104.03
It is the supervisors responsibility to provide ___ hours of PT each on duty shift for 56 hour personnel.

A

1.5 hours

215
Q

104.03
Supervisors shall include PT participation in a members performance evaluation but must avoid to include what?

A

Specific fitness goals.

216
Q

104.03
How many crews are allowed to exercise at one location together?

A

Not more that two, unless approved by administration

217
Q

104.03
What are the approved PT activities?

A

104.03
Running/Jogging on flat surfaces
Stationary Aerobic training with department equipment
Weight Lifting
Work Hardening

218
Q

104.05
If a member is involved in a criminal event what investigating agency is in charge of the process?

A

Mesa Police Department

219
Q

104.05
What provides “snap shots” into daily administrative and operational effectiveness and safety?

A

Incident Evaluations

220
Q

104.05
Who is responsible for conducting incident reviews?

A

The safety captain, safety team and the BSOs

221
Q

104.05
The main objective of fire division QA process should be to establish what that help identify where MFMD can improve and when goals are being reached?

A

Operational Benchmarks

222
Q

104.05
All damage to motor vehicles not related to operational breakdowns are classified as _____

A

Accidents

223
Q

104.05
For minor accidents call who to notify the closest battalion chief?

A

The alarm room supervisor

224
Q

104.05
How long are accident reports stored for reference?

A

Three years

225
Q

104.05
Paramedics shall ride into the hospital with the patient, document everything in patient care record and inform the hospital receiving staff when ___

A

A medical mistake is made

226
Q

104.05
The EMS division head will be notified ASAP and a pre-hospital report forwarded to the EMS office to be reviewed by the MFMD medical director when what happens?

A

A medical mistake

227
Q

104.05
What is defines as an unintentional unsafe occurrence that could have resulted in an injury, fatality or property damage if not for a fortunate break in the chain of events?

A

A near miss

228
Q

104.11
Who’s responsibility is it to ensure all drivers and passengers are wearing their seatbelt at all times in staff vehicles? In fire apparatus?

A

The driver in staff vehicles
The driver and company officer in fire apparatus

229
Q

104.11
When traveling in patient transport vehicles all passengers and patients will travel in designated locations and be securely belt, with the exception of what?

A

When a firefighter in the performance of patient care procedures, determines that they must be mobile to provide necessary patient care.

230
Q

104.13
The role of infection control officer falls under which chief?

A

EMS Division chief

231
Q

104.13
All on the job injuries and exposures shall be reported to who and documented.

A

The members supervisor

232
Q

105.02
Which shift is responsible for the maintenance of all apartment books?

A

B shift

233
Q

105.02
Which shift is responsible for the maintenance of all trailer parks, schools and golf course books?

A

C Shift

234
Q

105.02
How is the information in the Run Books organized?

A

By address

235
Q

105.02
Requests for station tours, equipment demonstrations or public education will be forwarded to who and require how much notice?

A

The fire and life safety office (community outreach) who will complete the public education form and the battalion aid enters the info into the calendar. A two week notice is required.

236
Q

105.02
To help track public education events, all public education request forms are returned to who for tracking?

A

The battalion aid

237
Q

105.03
Who will be granted the ability to create, edit or delete patient records?

A

Field staff and records corrdinators

238
Q

105.03
What department is responsible for verifying terminated employees account access has been shut down and how often is this checked

A

Personnel Services on a quarterly basis

239
Q

105.03
Overrides to information technology access is rare and approved by who?

A

Granted in writing by users Assistant Chief and Technical services Deputy Chief

240
Q

105.03
How often is a comprehensive review of IT access for key department systems done by the assistant chief of technical services?

A

3 Years

241
Q

105.04
When are fire station visiting hours?

A

8am to 7 pm

242
Q

105.04
Station tours are scheduled during visiting hours but exclude what hours and are limited to one tour per day?

A

7-8am, 11am-2pm and 5-7pm

243
Q

105.04
Station tours are scheduled through what division?

A

Community Outreach Division

244
Q

105.04
Ride alongs are allowed to ride in the fire apparatus, but ___ are not.

A

Station visitors for tours

245
Q

105.04
Any questions regarding station visits or tours will be addressed through what office?

A

The fire chief or designee

246
Q

105.04
How many members of the crew should participate in the station tour?

A

All of them

247
Q

105.05
How many ride alongs can a family member do?

A

2 per year.

248
Q

105.05
How long can observers ride along and what hours are available? But may be modified by the capatin.

A

8 hour period between 8am and 8 pm. (media and council members are the exception with communications department approval)

249
Q

105.07
What should be done if a hydrant needs to be painted?

A

contact fire administration and request the contact number for the city’s service project hydrant painting program

250
Q

105.07
What should be done if a fire hydrant is inoperab

A

Install an out of service ring on the hydrant.
If immediate repairs are needed contact city water resource or the utility control center after hours

251
Q

105.08
Preplans should be updated every how many years?

A

Every three years

252
Q

105.08
Who maintains the master list of preplans?

A

Technical services

253
Q

105.08
The editing of preplans is restricted to who?

A

Technical services, BSOs and BCs.

254
Q

105.08
Technical services should audit the master list of preplans and adjust priority revisions every ___ yea

A

5 years

255
Q

105.08
The designation of Low, Medium, or High hazard occupancies will be the responsibility of who?

A

Fire Prevention

256
Q

105.08
Fire crews are responsible for what level of occupancies for preplans?

A

Medium for review and submission and Low for verification of construction features

257
Q

105.08
What battalion is responsible for receipt of priority preplans and assigning them to crews?

A

Battalion 203

258
Q

106.01
What unit is responsible for completing the data entry for calls in the fire records system?

A

The first arriving unit on scene and/or command.

259
Q

106.01
Who is responsible for reviewing all fire house entries and making corrects and for completing the arson investigation field

A

The fire investigator

260
Q

106.01
All fire house documentation should be entered my when?

A

The end of the next occurring shift

261
Q

106.01
Fire investigations should be completed and be available for request after how many days?

A

21 days.

262
Q

106.01
Who can request medical records?

A

Patients
attorney’s (Power of attorney)
parents of minors
Spouses and next of kin
Police agencies
Subpoen

263
Q

106.01
Attorneys looking for information on a specific call should be referred to what department?

A

Records Division

264
Q

106.01
What is the proper uniform for a court appearance?

A

Class B, without a tie

265
Q

106.01
What is the proper uniform for depositions/interviews?

A

Class C

266
Q

106.01
If you need to request hours or TDY to attend court or depositions contact staffing and which Chief?

A

Personnel Chief

267
Q

106.01
If you receive payment from a law office do you get to keep it?

A

Yes

268
Q

106.02
Who decides what programs are available for tuition reimbursement and who can participate?

A

The Personnel chief

269
Q

106.02
What is the maximum tuition reimbursement a full time/part time employee can receive each fiscal year?

A

$4000 full time
$2000 part time

270
Q

106.02
What programs are restricted for tuition reimbursement?

A

-Graduate and post-graduate programs
-Programs not related to MFMD mission and initiatives
-Paramedic, nurse, PA, NP unless sponsored by the department

271
Q

106.02
Employees must receive a grade of ___ or better to receive tuition reimbursement.

A

C

272
Q

106.02
What is not considered financial assistance for the purpose of tuition reimbursement?

A

Veteran’s Administration assistance or student loan

273
Q

106.02
Employees must payback all tuition reimbursement if they voluntarily leave employment with how many months of receiving the funds?

A

24 months for all funds received within the last 24 months of employment

274
Q

106.02
All tuition reimbursement requests are made through which office?

A

Fire personnel

275
Q

106.02
Changes to a course using tuition reimbursement must be documented and reported to Fire personnel within ___ days and final grades must be sent in by ___ day of the class end date.

A

106.02
7 days
30 day

276
Q

106.03
Will mileage reimbursement be given to travel to alternate sites to collect needed supplies or personal equipment?

A

No

277
Q

106.03
When can employees be eligible to receive mileage reimbursement when traveling from home?

A

When on official stand-by/on call status in their personnel vehicles.

278
Q

106.04
The station supply par level should be about a what day supply?

A

45 days

279
Q

106.04
For station improvements costing more than what amount needs approval from captains and battalion chiefs on all three shifts?

A

$250

280
Q

106.04
Who is responsible for procuring office supplies for stations?:

A

The respective battalion aid

281
Q

106.04
What department handles inventory disposal?

A

Resource Management

282
Q

106.05
The replacement of turnout PPE requires the notification of who?

A

The fire resource program assistant

283
Q

107.02
Lost, damaged or stolen fuel cards should be reported to who?

A

As soon as possible to resource management.

284
Q

107.03
Who is responsible to ensure the reserve apparatus at a station is in a ready state?

A

The capatin

285
Q

107.03
Who is responsible to know the availability and location of the reserve apparatus?

A

The battalion chiefs for their battalion

286
Q

107.03
The maintenance shop supervisor notifies who when a unit is scheduled to be brought in for maintenance or repairs?

A

The on duty shift commander, who will contact the respective captain.

287
Q

107.03
Should a captain go out of service when swapping into a reserve apparatus?

A

Yes

288
Q

107.03
Before taking a reserve apparatus, an inspection should be done and any discrepancies should be noted to who?

A

The captain of the home station for the reserve apparatus

289
Q

107.05
Staff vehicles should be cleaned where and how often?

A

A car washing facility contracted by the city of mesa, at least once a week.

290
Q

Employees leaving the city in a city vehicle on city business are required to pick up what?

A

A credit card for fuel purchases at resource management. To be returned within 48hrs of end of the trip with all fuel receipts.

291
Q

107.06
You can schedule the parade truck up to ___ months in advance and who do you contact?

A

6 months
Battalion 201 Aid, or B201 after hours

292
Q

107.06
Can the parade truck be used for personal events such as graduations or weddings?

A

No

293
Q

107.06
The parade truck shall not be driven over __ mph and is not allowed outside Mesa city limits unless approved by the deputy chief.

A

45 mph

294
Q

107.06
Who logs all activity of the parade truck and who approves these activities?

A

East deputy battalion aid logs all activity
East Deputy approves all activities

295
Q

107.07
Arterial streets are not allowed to have speed humps are defined as what?

A

Main streets carrying the major flow of traffic

296
Q

107.07
The emergency services division reviews all speed hump request and sends them back to who?

A

The transportation division

297
Q

110.00
What units at St. 215 should be staffed at 100% PM/ARFF

A

Attack 20, Foam 21 and Foam 22.
(Engine 215 at 75% or greater

298
Q

110.00
What is the responsibility chain for staffing

A

The staffing administrator, East Deputy/BSO200, B202, B203

299
Q

110.00
Sick leave may only be used for what?

A

When sick, family illness or medical appointments

300
Q

110.00
There is no limit to how far in advance a member can sign up for call back but they must remove themselves from the list by when if they wish to cancel?

A

5 am

301
Q

110.00
Who is responsible for quarterly company training staffing?

A

The battalion aids with supervision from the staffing office.

302
Q

110.00
Any changes to the quarterly training schedule must e approved by who?

A

The training division and east deputy

303
Q

110.00
Wildland members returning from an assignment less than 14 days will be given 12 hours of rest time the following day if they have shift the next day and they completed their refurbish time at ___ hours or later.

A

22:00 hours

304
Q

110.01
Vacation requests must be received/changed or cancelled by when?

A

5am the same day

305
Q

110.01
Who approves emergency vacation leave?

A

The employees battalion chief, or on duty chief.

306
Q

110.01
How far in advance can a 24hr vacation request be put into telestaff?
Less than 24hrs?

A

Six months for 24hr
One month if less

307
Q

110.01
When is the vacation draw period for Thanksgiving, Christmas and New Years?

A

April 15 to May 15th

308
Q

110.01
If a member on the 12hr schedule is awarded vacation draw, when is the second half of the vacation awarded?

A

The second draw period

309
Q

110.01
What is the deadline to cancel holiday vacation by for independence day? and for the other holidays?

A

June 4th
October 1st

310
Q

110.01
If a holiday vacation spot is unfilled what happens to it?

A

Normal vacation rules apply.

311
Q

110.01
What happens when a member calls out sick but does not have enough sick time?

A

Vacation time is used if available (but not the other way around

312
Q

110.01
A modified duty member taking vacation or sick time must notify telestaff and their supervisor by when?

A

Their normal start time.

313
Q

110.01
Who must be notified when making a time trade request off duty and the trade will occur before their next regular shift?

A

East deputy or BSO 200

314
Q

110.01
Special team members can request to what if a time trade creates an unbalanced team structure?

A

To rove

315
Q

110.02
Who makes up the Labor/Management committee and if they are unable to come to a consensus who will make the final decision?

A

L2260 personnel manager, VP and the operations deputy chief.
Emergencies services assistant chief will make final decisions if needed.

316
Q

110.02
If a captains positions is flipped from ALS/BLS, what position is then flipped to maintain staffing levels?

A

The least senior member on the truck

317
Q

110.02
Bid requests placed on file are held until when?

A

December 31st.

318
Q

110.02
Who reviews all bid requests and checks seniority?

A

The operations deputy chief

319
Q

110.02
Who designates where training spots will be?

A

The Battalion chiefs and Labor management team

320
Q

110.02
A member can loose their assigned position if they leave it vacant for how long? Who can grant extensions?

A

12 consecutive months. Or 12 months in an 18 month period. The Personnel and wellness deputy chief can extend it.

321
Q

110.02
When forming a new crew, why would it be required for the engineer to be ALS if the captain is BLS?

A

The new crew has a training position.

322
Q

110.02
When calculating adjusted seniority, a members starting ends begins when?

A

First day of academy, if successfully completed

323
Q

110.02
If a temporary day assignment is longer than 180 days then there must be a what for recruitment?

A

A 7 day advertisement to all members.

324
Q

110.02
Who appoints the PIO position?

A

The Fire Chief

FSIAS1W42LIELFB (4 decks)

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