Source: ERTC Mockboard Flashcards
1
Q
Which is the True about the Young Women Christian Association
I. Its target group are both in school and out of school girls
II. It caters the need of employed female
III. Its programs focus is inclusive of spiritual and economic concerns
IV. Group solidarity and group accomplishments are emphasized
A
All of the above
2
Q
Employ the social group work method to promote responsible parenthood, vocational efficiency and citizenship training with a group of mothers
a. Integrated Human Resource Development Program
b. National Vocational Rehabilitation Center for the Disabled
c. Foster Parents Plan Inc.
d. Kaunlaran Multi-Purpose Center
A
Foster Parents Plan Inc.
3
Q
The First agency in the Philippines where group was demonstrated to supplement and compliment agency services was
a. UNICEF
b. Jose Abad Santos Memorial School
c. DSWD
d. Phil. Youth Welfare Coordinating Council PYWCC
A
Phil. Youth Welfare Coordinating Council PYWCC
4
Q
Group members receive psychological rewards from the experience of helping others with their problems.
a. Blessing c. Karma e. Self-actualization
b. Helper therapy principle d. Self- Esteem
A
Helper therapy principle
5
Q
All of the following are group interaction patterns considered as inputs in the group process except.
I. Cooperation, competition, conflict
II. Accommodation, Assimilation
III. Suggestion, Sympathy
IV. Identification, Imitation
A
none of the above
6
Q
A gambling den in a remote rural area in the mountain province is operating very near the school premises, resulting in school truancy and other problems on the part of teen age children like hanging around with undesirable characters and taking alcoholic drinks. A group of mothers was able to pressure the town mayor to
order the closure of the gambling den. What category of group use is manifested
a. For a change in the social situation or conditions outside the group
b. For collective problem solving
c. For effect on participants e. For rehabilitation
d. For un-learning
A
For a change in the social situation or conditions outside the group
7
Q
Which is true about a group’s social environment
I. Separate Social affiliation
II. Personal Environment
III. Objects Collectively encountered
IV. Persons Collectively encountered
A
All of the Above
8
Q
In social work with groups, assessment and action-planning are
a. Generally undertaken first with the prospective group members individually, and then with the group as a whole
b. Always undertaken first with the prospective group members individually, and then with the group as a whole
c. Generally undertaken first with the organized group members individually, and then with the group as a whole
d. Always undertaken first with the organized group members individually, and then with the group as a whole
e. Always and generally undertaken simultaneously with the prospective organized group members individually, and with the group
A
Always undertaken first with the organized group members individually, and then with the group as a whole
9
Q
It is the most important aspect of the group service conceptualization effort and should emanate from the agency’s purpose or function.
I. Purpose of the group program
II. Target Clientele
III. Eligibility requirements
IV. Services
A
I. only
10
Q
The following factors are most likely to influence the role of a social group worker except
I. Agency function and scope
II. Interests, needs, abilities, and limitations of members
III. Skill and competence of the worker
IV. Type of group
A
none
11
Q
The worker’s own reasons for the group’s existence can be analyzed in terms of the following
I. Agency’s program purpose
II. Composite of members individual purpose
III. Workers goal for individual members
IV. Members’ understanding of the purpose of the group Mendoza pg. 83
A
I and III
12
Q
Which is the least inappropriate description for a person as a social being
a. He needs food to survive, clothing and shelter to protect him
b. He provides means to ensure the security of his future
c. He ventures into source of living
d. He needs to look good in the eyes of the other people and to win their respect.
A
He needs to look good in the eyes of the other people and to win their respect.
13
Q
Who among the following are associated with crisis intervention theory in social work ?
I. Harleigh Trecker III. Naomi Galan
II. Howard Parad IV. Lydia Rapoport
a. I and III
b. I
C. I and II
D. II, III and IV
A
II, III and IV
14
Q
The essence of the social work principle of acceptance is that the social workers must deal with the group in its own.
a. environment
b. space
c. reality
d. dilemma
A
reality
15
Q
A worker’s decision on whether she should do individual or group intake interviews should be based on the:
a. nature of the prospective member’s problems
b. worker’s preference
c. prospective member’s preference
d. agency policy/rules
A
nature of the prospective member’s problems
16
Q
In the Developmental approach in group work, the _______________theme is focused on what is happening in the life situation in or outside the group rather than what happened in the past.
a. humanistic c. situational
b. phenomenological d. developmental
A
b. phenomenological
17
Q
Which program media, which were development in sensitivity training programs should NOT be used in social group work unless appropriate to the situation of the group?
a. role – playing c. Group Dynamics Exercise
b. Psychodrama d. Values Exercises
A
Psychodrama
18
Q
The agency’s _____________ is a good guide in the work’s decision about the group’s composition
a. policy Statement c. Purpose for the group program
b. Mission- Vision Statement d. Priorities and Preferences
A
Purpose for the group program
19
Q
Which of these is NOT an expected outcome of the Middle/Task Phase in the interactionist Approach?
a. Translation of ideas and feelings into work
b. Engagement of client energies
c. Expression of conflict
d. Partialization of task
A
Partialization of task
20
Q
In terms of group composition, the interactionist Approach has no special requirements other than that the members
a. need each other and can work together on the task they have agreed on
b. have a common problem
c. commit themselves to focus on their goals
d. have compatible personalities
A
need each other and can work together on the task they have agreed on
21
Q
Which of these justify a continuing helping relationship with a group after the practitioner has already terminated her work with the group?
I. The members/group request the relationship to continue
II. The group has anew concern/problems.
III. The worker feels the group still needs her help/guidance
a. I and III c. II
b. I and II d. I
A
I and II
22
Q
Which of these best describe that should be the social worker’s stance in the crisis intervention approach
a. sympathetic and facilitative c. firm decisive and facilitative
b. Active, purposive and committed d. Kind but firm and assertive
A
Active, purposive and committed
23
Q
A group worker has to understand that the “liking and disliking” that takes place among group members
may be attributed to unconscious needs of member. Which of these are examples of such unconscious needs?
I. Unfulfilled love from parents III. Transference
II. Sibling rivalry at home IV
a. II and III c. I and III
b. I, II and III d. I and II
A
I, II and III
24
Q
In which stage of the remedial model of group work does the social worker seek the emergence of group goals activities and relationships that make the group effective for the treatment of its members?
a. Group development and treatment c. Diagnosis and treatment-planning
b. Group composition and formation d. evaluation
A
Group development and treatment
25
If individual members of “closed” treatment groups are terminated at different times because goals for them have been achieved, what is likely to happen
a. Workers will have to admit additional/new members
b. the group will have to be terminated
c. Group size will dwindle and worker may end up terminating simultaneously the remain in members
d. The agency will have to give up the group service
the group will have to be terminated
26
The ____________ worker “stance” in social work with groups requires the worker to promote the exchange of ideas in the group, clarify and focus problems, support leadership and patterns of relationship, and assess group processes.
a. enabling c. directing
b. guiding d. facilitating
directing
27
A group that has reached a level of maturity usually during the Group Maintenance Phase, is able to respond not only to intergroup process, but also to extra group and intergroup threats when these happen. Which of these is an example of intergroup threats?
a. membership withdrawal c. family or agency group
b. Power struggle in the group d. Other groups in the community
Other groups in the community
28
Which of the following should not be used as an activity in the group mode of service in social work.
a. Changing attitudes of outsiders towards the group
b. Individual counseling during group sessions
c. Modifying rules in the institution where the group exists
d. Work on a community project
Modifying rules in the institution where the group exists
29
The ____________model of groupwork is particularly appropriate for use by social worker of agencies performing social control functions, or those working with people headed toward deviant paths unless given timely attention.
a. rehabilitative c. Socialization
b. Remedial d. Psychosocial
Remedial
30
In the Development Approach _________is one of the gains experience by the individual group members in which they attain a clearer understanding of themselves and others new ways for handle situations, and
improved ability to make judgments.
a. self-appraisal c. Self-awareness
b. insight d. Reality Orientation
Self-awareness
31
Why are written individual case assessments and statements of group concern/ problems, goals and action plans important?
I. They inform worker about client’s pre- intervention state
II. They provide the worker with tools for self-assessment
III. They enable worker to assess progress made at the time of evaluation
a. III only c. I, II and III
b. I and II d. I and II
I, II and III
32
In the Interactionist Approach, which of the following may be involved in the worker’s efforts to help the client and the system with which it is in interaction?
I. Conflict and confrontation III. Negotiation
II. Cooperation
a. I, II and III c. I and II
b. II and III d. I and III
II and III
33
In the interactionism Approach in group, the function of social work is to ___________the transaction between people and the various system through which they carry on their relationships with society- family,
peer group, neighborhood, social agency, school, work, etc.
a. negotiate c. mediate
b. facilitate d. enhance
mediate
34
“Phases in group development” is essential about
a. group procedures/movement
b. the life of a group
c. group structure and processes
d. the problem- solving process with a group
the life of a group
35
Which of the following comprise the “logistical support” for a group program
I. Personnel III. Volunteers
II. Facilities
a. I and II c. I, II and III
b. I and III d. II and III
I and II
36
Which of the following justify termination of a worker’s helping relationship with a group?
I. Goals have been achieved
II. Little or no progress toward goal achievement and change in the situation in not likely to happen
III. Group is bored and lacks direction
a. I, II and III c. I and II
b. I only d. II and III
a. I, II and III
37
In the remedial Model, the use of the group as “a mean and a context for treatment” means that the group:
I. serves as a vehicle through which per interactions and influences are used to affect
Group members
II. Provides opportunities for direct worker- client interaction which can contribute to change
III. Utilizes its structures and processes to treat its members.
a. II and III c. I, II and III d. all of the above
b. I only d. I and III
d. all of the above
38
Social group workers cannot avoid dealing with group norms, some of which are
I. Written Rules
II. Unwritten Rules
III. Norms the group in not consciously aware of
a. II and III c. I, II, and III
b. I and II d. I and III
I, II, and III
39
In the remedial model, the worker has to deal with may events and processes outside the treatment group and use them to benefit clients. Which of the following are areas of what is called the worker’s “extra group means of influence ”?
I. client “significant others”
II. Social system of which the client are members
III. Social environment of the treatment group
a. I, II and III c. I and II
b. I and III d. II and III
a. I, II and III
40
Like all other social workers, the “job assignment” of the groupworker is to:
I. help the members/group cope with their problems
II. modify/change the group’s situation to enable the members/group to cope
III. meditate between the member’s/group’s coping capacity and situational demands.
a. II and III c. I, II and III
b. I and II d. I and III
c. I, II and III
41
Which of the following justify the use of the group approach in social work practice?
I. The agency wants to save money
II. The agency social workers enjoy using the group approach
III. The group approach is the appropriate response to the client’s problem
a. II and III c. III only
b. I, II and III d. I and III
c. III only
42
Decision-making by consensus is usually the most effective approach for getting group members to support and work for a group’s decision. Which of these characterize consensus?
I. It is time – consuming
II. It requires participation from members
III. Some members may try to dominate or manipulate the group.
a. I, II and III c. II and III
b. I and II d. I and III
c. II and III
43
To be effective, help in crisis intervention should be readily available, i.e, made within ___________hours of the request or “cry for help”
a. 24-72 c. 8-24
b. 48-60 d. 48-96
a. 24-72
44
When guided group processes are used to help members of the group with such problems as distorted self-image, inability to relate, negative attitudes, etc,. The group is being used as.
a. use of change c. target of change
b. medium of change d. agent of change
b. medium of change
45
All of the following are elements common to both a group and a crowd. But only of the following can be applied to a group. Which one is this?
a. Capacity for self-direction c. Size and function
b. Common goal d. Dynamic interaction among another
b. Common goal
46
A group of families experience unemployment, poor health, malnutrition of children, mental retardation, marital difficulties, school dropouts are being helped by the Group worker to assess the totality of their problem, breaking it down into manageable units and helping the families think and decide where they want to
begin. What technique is being used by the Social Group Worker?
a. Partialization b. Calculation c. Augmentation d. Differentiation
Partialization
47
In a group of children who are in conflict with the law, one child brags a lot about how he was able to elude arrests several times. He believes he is great, but many of the group members call him “mayabang”. How do you describe his behaviour?
a. Recognition seeker b. Blocker c. Monopolist d. Aggressive
Recognition seeker
48
When the goal of the group is personal growth, what should be the ideal atmosphere within which the group can function effectively?
a. Cooperative atmosphere c. Indifferent Atmosphere
b. Rigid atmosphere d. Competitive atmosphere
Cooperative atmosphere
49
According to Mary Parker Follett, “authority inheres good performance of a task”. What then is the most important factor that must be considered in choosing an effective group leader?
a. Dominance b. Knowledge / Skill c. Social Status d. Popularity
b. Knowledge / Skill
50
After so much emotional discussion over certain confliction points, the group leader finally commented: “we all seem to be so angry at each other that we seem unable to let other people talk” the group worker is clarifying
a. By relating feelings to behaviour c. Through reflection of content
b. By question of purpose d. Through reflection of feeling
By relating feelings to behaviour
51
Situation 1- In a government institution for educable and trainable disabled children, group work includes holding of regular meetings between the staff and children to discuss children’s individual concerns and houseparents problems, to disseminate information, to discuss activities related to their rehabilitation. In one of the meeting, one
concerns being raised is the habit of many children begging money for guests and visitors. This behavior was cause of many problems inside the institutions, because when one child has money, some children would steal or keep it, then the child who lost the money would go into severe temper tantrums like loud crying, undressing,
running around and other behavioral aberrations. This single issue was discussed for 10 successive meetings where some educable children agree and act as watchers for others. The staff and the children believe that to be able to stop begging is a big step towards their children’s progress and development. So the institution put
out a policy requesting all guest and visitors to refrain from giving money.
On the other hand, the group worker discussed the idea of bringing the children of a field trip to the down town area, where begging was a way of life. This was intended to impress upon the children that begging is not a socially accepted behavior, because of any one of them liked to beg, he would be left behind. After the trip, the
children were happy about the experience and they realized that their group life in the institution was far better than the beggar’s life in the street.
1. How was the institution’s policy formulated and implemented?
A. Formulated by the Board of Director of the institution, implemented by the staff of the institution.
B. Formulated by institution and staff and implemented by staff
C. Formulated through group initiative, implemented through group participation
D. Formulated through institution’s head’s initiative, implemented through institution’s head’s power
Formulated through group initiative, implemented through group participation
52
What social work value was being highlighted by the children’s actual observation of the beggar’s life activity?
A. Value of Patience B. Value of Acceptance
C. Value of Industry D. Value of Cleanliness
Value of Acceptance
53
What skill was demonstrated by the Social Worker, through the choice of the field trip activity, as a medium of the helping process to achieve individual and group goals?
A. Group counselling skill C. Skill of recognition and utilization of community resources
B. B. Problem solving skill D. Goal and objectives setting skills
Skill of recognition and utilization of community resources
54
How would you assess the group worker method applied to this situation?
A. Ineffective B. Effective C. Inadequate D. Defective
Effective
55
What technique was demonstrated by the social group worker through the field trip?
A. Moralizing Technique C. Motivating technique
Lecture Technique D. Show and tell technique
Show and tell technique
56
In the country premier cities, we have observed that every time a crisis situation arises, the city Mayor creates a group which he calls a think tank group. Its sole objective was to recommend to the city mayor a curse of action best suites to address the crisis. Usually, he points top bureaucratic and some NGO representative as a member of the group, and sets a timeline for the accomplishment of the task. In one think
tank created, we observed that as soon as the group has been assembled the members buckled down to work. The appointed chairman served as an able facilitator of the group process, who trusted the group member and stimulated their individual creativity and initiative and that of the group. After one month of working as a group, the group was submitted a comprehensive recommendation to the mayor. The report was excellent one, so the mayor felt that he was assembled the best think tank and a successful one, so he did not abolish it even after the task has been accomplished.
From the point of view of the leadership, what type of the leadership style was demonstrated by the chairman?
A. Authoritarian B. Speculative C. Democratic D. Laissez-faire
Democratic
57
From the point of view of the group formation, point out of the process of creating the group.
A. The political undertones behind the composition of the group membership is evident
B. The composition of the member to the group is non homogeneous
C. The appointment of the chairman and other officers of the mayor
D. The appointment of some NGO representation as members
The political undertones behind the composition of the group membership is evident
58
From the point of view of its group objective, viz-a-viz the group existence, what defect has this group manifested?
A. Some NGO representative are being influenced to become political partisan
B. The group was not been abolished even after its task has been accomplished
C. The objective is too rigid to allow flexibility
D. The continued existence of the group manifests personal political motives of the mayor
The continued existence of the group manifests personal political motives of the mayor
59
From the point of view of the democratic ideals, all of the following reasons except one show the admirable aspect about the creation pf the group with regards to the composition of its membership. Which reason is not admirable?
A. The inclusion NGO representative shows that the Mayor encourages people’s participation.
B. The inclusion of some NGO representatives assures greater public acceptance and support of the action to be taken by the Mayor.
C. The inclusion of some top bureaucrats in the group shows that some members are experts and knowledgeable.
D. The inclusion of NGO representative assures the Mayor’s expanded political base and shows political savvy.
The inclusion of NGO representative assures the Mayor’s expanded political base and shows political savvy.
60
Which of the following has sound scientific base to support the reason why the Mayor should adopt the group’s recommendation submitted to him?
A. Group decisions are political advantageous
B. Group decisions are most accurate and reliable than decisions made by one man
C. Group decisions can be reached with the least expense
D. Group decisions are easier and quicker to arrive at
Group decisions are most accurate and reliable than decisions made by one man
61
Social worker Margo-Suarez Rand functions at the mezzo level in her role as Training Director for the Area Association for People with Disabilities (APD). As part of her job, Margo is responsible to plan and implement initial orientation and training for direct service personnel in the agency ́s residential and day programs as required by the state regulations and as part of the agency ́s mission to provide quality care for the individuals the agency serves. Although Margo ́s training program has developed over a number of years and is approved by state regulators, Margo questions the effectiveness of training in teaching the skills and attitudes necessary for working with APD ́s clients.
In her recent monthly meetings with frontline supervisors, Margo has heard complaints about the lack of readiness of newly hired direct service staff, most of whom have no previous work or life experience with people with disabilities. Margo cringes to hear reports that some direct service personnel are treating clients in demeaning ways, using discriminatory language, or ridiculing their behaviors, and others abandon programs
designed to teach clients life skills in favor of doing things for clients because `it ́s just easier ́. To Margo, this anecdotal information suggests that, even though the training program teaches a philosophy of client empowerment and includes clear instruction on how to implement this perspective in client treatment, the training may not be producing the outcomes that she seeks. She sees it as her responsibility to check into the situations further. - The case was taken from the book of Miley et al., (2009 p. 122-124)
Although Margo operates within the overriding mission of APD and shares the vision of improving the quality of life for the individuals APD serves, in what client system is Margo really serving?
a. APD clients
b. The direct service staffs
c. The frontline supervisors
d. The agency itself
The agency itself
62
Considering that Margo has only a vague idea that the training program may not be working well, her current concerns are based only from conversations with a few frontline supervisors. Although this information is useful, it does not represent the full view of the problem. What do you think should be done next?
a. Conduct a feasibility investigation before calling for an organizational meeting.
b. Margo must remind the direct service staff of the ethics in the work place.
c. Margo needs to establish some sort of dialogue that accesses a more complete picture of what is currently happening before she can move to assess what part of training works and what should change.
d. Having a systemic view would guide Margo ́s decision about whom to modify behaviors and identify appropriate solutions for them.
Margo needs to establish some sort of dialogue that accesses a more complete picture of what is currently happening before she can move to assess what part of training works and what should change.
63
For Margo ́s continuing assessment of the problem, what must be considered?
a. Examines the context of the situation to consider other influences that affects the direct service staff behaviors.
b. State functions must evolve from direct service to agency monitoring.
c. Define and redefine the working problem.
d. Margo must look into consideration the training modules that teaches directly and notes that, to meet the agency mandate.
Examines the context of the situation to consider other influences that affects the direct service staff behaviors.
64
This is the most common type of group in which members participate as a result of common interests, shared life experiences, similar backgrounds and issues and personal satisfactions derived from interaction with other group members.
a. Social Group
b. Recreational Group
c. Natural Group
d. Task Group
Natural Group
65
A group is a social unit which consists of a number of individuals who stand in more or less definite status and role relationships to one another and which possesses a set of values or norms of its own, regulating the behavior of individual members, at least in matters of consequence to the group. Regardless of the reasons for which a group is formed, the social group work method may only be employed to assist group members ́?
a. Meet certain criteria for group ́s membership.
b. Achieving personal growth through the democratic process.
c. Engagement in practice with groups to accomplish a variety of task.
d. Identification and discussion of group bonding and socialization.
Achieving personal growth through the democratic process.
66
Wilma, an eighteen-year-old unmarried woman has two children: Mark age two, and Fred, age nine months. She is currently unemployed. Wilma feels very close to her children and wants to make a good home for them. She hopes to secure a job and has attempted to find steady employment. She feels apprehensive about applying for work since her earlier efforts were not successful. Wilma dropped out of high school in the ninth grade and has few social skills. She is timid and finds it difficult to engage in social contacts. Wilma has no close friends. Her parents have abandoned her because of her out-of-wedlock pregnancies. Her parenting skills are marginal, although she tries to be a good parent for her children. Wilma ́s social worker feels that she needs an intensive socialization experience that will enable her to become more expressive. It is hoped that this type of experience will help Wilma to feel more comfortable meeting people and more self-assured as an employee. The worker referred Wilma to a local family service agency noted for its work with groups. Wilma was responsive to the referral, indicating that she needed help in planning for the future of her family.
At the family service agency, Wilma was greeted warmly and told of a group consisted of young women who had concerns similar to hers. She agreed to join the group although she was somewhat fearful of her ability to meet the expectations for group members. Wilma arrived early for the first group meeting, admitting that she had a lump in her throat and an upset stomach. She felt very uncomfortable as the other group members began to arrive. The worker greeted each individual as she arrived, and soon all nine members were present. The worker asked each member to introduce herself and to provide a little information about herself, then she briefly described the services of the agency and why working with individuals in groups was an important aspect of the agency ́s service. She stressed the importance of each member feeling free to express
herself and ask questions. She also pointed out that at each session, one of the group members would present the group with a problem or concern either real or fictional that had presented an obstacle in functioning. Members of the group would offer ideas about how about that problem might be solved. The worker would listen and provide feedback as to what had been discussed and assist the group in assessing whether proposed solutions were realistic or achievable.
During the ensuing sessions, a wide variety of problems were introduced by members, including how to greet strangers, starting a conversation with someone you do not know, how to apply for a job and engage in an employment interview, how to react when turned down for a job, and related problems. Each member was asked to offer a suggestion and, after a discussion of each, members acted out the problem situation.
Every effort was made to create a warm environment, in which each member of the group could learn to feel comfortable and express ideas, attitudes and feelings. It was hoped that the information and discussion that characterized each session would provide helpful data to be of assistance in decision making. As members learned to become more assertive in the group, they were encouraged to risk themselves more with others in their daily interaction.
What was the purpose of this group?
a. Self-help
b. Socialization
c. Therapeutic
d. Encounter
Socialization
67
Enjoining Wilma to the group entails that?
a. The group is open to anyone who wishes to take effect with other members of the group.
b. The group is open-ended that provides a measure of synergism through the addition of new members.
c. The group is closed-ended where members remain as constant until termination.
d. The group is semi-permeable and members can just decide whether to attend sessions or otherwise.
The group is open-ended that provides a measure of synergism through the addition of new members.
68
What model of intervention can be best applied in this case?
a. Developmental Approach
b. Interactionist Approach
c. Socialization Approach
d. Remedial Approach
Developmental Approach
69
All of the following are facilitating learning environment for group work members except;
I. When group meetings are friendly, pleasant and interactive
II. Sensitive ice breaker exercises can help members become more comfortable
III. When members feel their involvement in making decision and their views are respected
IV. Members are rewarded for a job well done rather than coerced or manipulated
a. I only
b. II and III only
c. IV only
d. All of the choices
e. None from the choice
None from the choice
70
A halfway house serving delinquent adolescents develops a weekly group meeting for its residents. Discussion focuses on specific problems experienced by the group members. Activities are introduced that require cooperative interaction among group members for successful completion i.e., yard maintenance, household chores, etc. Emphasis is given to self-ruling participation and personal decision making. This illustration is an example of what type of group?
a. Recreational group
b. Therapeutic group
c. Self-help group
d. Socialization group
Socialization group
71
Thirty out of school youth club leaders out of the country were invited to an three-day workshop to plan the theme and program of activities for a three-day national youth congress. Four former youth members who are now employed served as a facilitator of the workshop, which were held in a resort with modern day activities, such as swimming pools, basketball, pelota, volleyball and table tennis. There was also a karaoke and
a television set at the dinner hall. The facilities should be used by the participants free of charge, welcome and happy news for all.
The session was started with self-introduction and getting to know exercises. Since the participant speak different dialects, it was agreed by the group that they will speak in Pilipino, the language which every participant understands. The next activity was the expectations and workshop objectives the three days’ workshop schedule and issued to tackle were decided by the group. The group also agreed to play balls or swim only during early morning hours or after the workshop session in the evening. On the second day of the workshop, one of the boys badly sprained his ankle for playing basketball. He was forced dot stay in bed after a helot treated him. This affected the group because this boy was one of the active and outspoken leaders. Five girl participants had diarrhea for unknowingly drinking water drawn from an open well. The two were too weak to attend the 3rd day sessions. The group was so concerned about their ailing members and this affected and dragged their workshop activities and output. They tried to work over time to finish the task, but they were too tired and accordingly “their spirit are willing but their bodies are weak”. Since they are all leaving the following day, the group decided that
the Metro Manila delegates will carry on and finalize the plans when they go back home. Further, they have agreed to do this not later than the following week of the workshop.
How do you assess the group’s decision-making approaches?
A. Strong leadership experience C. Too much regionalism and emotionally laden
B. Conducted in democratic way D. Conducted through consensus
Too much regionalism and emotionally laden
72
How do you best describe the group deliberations and interaction?
A. Group could readily arrive at a consensus C. Participatory and productive
B. Maximum tolerance exists among participants D. They follow ground rules
Maximum tolerance exists among participants
73
If you are to rate the groups functioning, how is it?
A. Passing their responsibility to others C. Member are weak and sickly
B. Productive but needs support from authority figure D. Responsible and efficient
Responsible and efficient
74
The group was invited to plan for a National Youth Congress. What do you think the best reason behind this move?
A. It is keeping with their right to development and participation
B. It is their own affair
C. It is the agency mandate
D. Staff are too busy and could not do the task
It is keeping with their right to development and participation
75
How do you describe the group’s atmosphere?
A. To earn his own B. Happy go lucky C. Friendly and clannish D. Warm and caring
Warm and caring
76
In one government center for normal abandoned children, there were problems plaguing the institution. Among the problems presented were, cruelty and abusive attitude of the house parent to the children, corruption among some office administrative staff, many social workers were incompetent and the few competent ones were going abroad, volunteers were not enthusiastic anymore in carrying their task, supervisors were indifferent and seemed helpless in changing the situation. The new head was assigned to this institution. And she was determined to change the situation for the better. Being an expert in the group work method, she requested one consulting group to do an internal as well as external diagnosis of the whole institution, together with team building sessions. When the result and recommendation were submitted by the consulting group, the new institution head decided to strengthen the weak link in the system. She formed a management team to assist her planning, implementation, monitoring and evaluation of their program and services. She formed a several groups based on the children’s needs and choice of activities they wanted to participate in. Everybody was involved and
everybody was motivated to give his share and do his best. Not long after, the institution become the training laboratory for group work for schools of Social Work. The institution was once again alive, filled with enthusiasm and commitment from its workers.
To what group model does the consulting group belong?
A. Contacting group B. Tasking group C. Acquiring group D. Relating group
Tasking group
77
What was the key motivating factor that changed the group life of the institution?
A. Selective participation
B. Compartmentalized participation
C. Discriminatory participation
D. Individual participation and involvement from every member of the institution
Individual participation and involvement from every member of the institution
78
What were the boundaries of the different groups that were formed?
A. Cultural boundaries based on the member’s place of origin
B. Power and authority
C. Heterogeneous character of the group
D. Goals, functions and need of the participants/members of the group
Goals, functions and need of the participants/members of the group
79
What is the client in this case?
A. The employee/staff of the institution
B. The institution head
C. The whole institution
D. The children in the institution
The whole institution
80
What leadership style was evident in the institution under the new head?
A. Democratic B. Manipulative C. Laissez-faire Authoritarian
A. Democratic
81
What motivated Leonard to join the dancing group?
A. His talents and abilities
B. His need for recognition and acceptance
C. The group work’s decision
D. The activity was attractive and irresistible
His talents and abilities
82
What was the group’s most valued criterion in choosing the group leader?
A. Dominance C. Power
B. Popularity D. Knowledge and Skill
Knowledge and Skill
83
What was the most important factor that created an impact on Leonardo’s attitudes and behaviors?
A. The agency programs and services
B. The group worker’s expertise
C. The group’s acceptance and recognition to his talents and capabilities
D. His leadership abilities and trouble maker
The group’s acceptance and recognition to his talents and capabilities
84
How was the group’s contagion manifested?
A. Membership in activity groups
B. Leonardo’s admission of sole responsibility for the misconduct
C. When other group members joined in the trouble making
D. Leonardo’s dancing alone
When other group members joined in the trouble making
85
What was the medium of carrying rehabilitation and development of Leonardo?
A. Court’s decision B. The dancing group C. The group worker D. The agency.
The dancing group
86
As a social worker, what suggestion can you give regarding to the composition of the planning group of the
government project?
A. Include a social worker, a military man and a tribe leader as a member of planning group
B. Replace the original planning group member to new group
C. Include foreign experts and consultant as member of the planning group
Include a social worker, a military man and a tribe leader as a member of planning group
87
In this situation, who are the clients?
A. The government leaders and the tribal leaders
B. The government group and the tribal group
C. The tribal group leaders
D. The government engineering group
The government group and the tribal group
88
What created the change in the attitudes and behaviours of the conflicting tribal group?
A. Their individual right to self-determination
B. Their individual basic human right to existence
C. Their desire to remain in the mountains free from external intrusion
D. The group interaction during the meeting wherein they address a common perceived dander and threat from a common enemy
The group interaction during the meeting wherein they address a common perceived dander and threat from a common enemy
89
As an NGO staff, working with Manobo tribe, if you were asked in intervene in behalf of the failed government project, what measure would you recommend as best suited to the situation?
A. Recommend relocation of the tribes to another mountain area
B. Incorporate in their original plan, integrated programs and services which could satisfy the needs of the tribe and minimized environmental damage
C. Suggest military operations to drive away the tribes
D. Recommend giving up of the project completely
Incorporate in their original plan, integrated programs and services which could satisfy the needs of the tribe and minimized environmental damage
90
In this situation, what is the most ticklish conflict area that can be solved through group work?
A. Decision-making process in the reality of the resistance of the tribe
B. Values clarification through dialogues and group interaction
C. Decision-making process regarding implementation of the project
D. Decision-making regarding location of the project
Values clarification through dialogues and group interaction
91
The worker violated this major responsibility in the worker-client relationship:
A. Preparation of the group C. Turn-over
B. Leaving the group before project completion D. Exit interview
Preparation of the group
92
You are the worker. From the choices below, what is the most appropriate thing to do concerning reassignments/transfer such as this?
A. The group known as early as possible the temporaries of the worker. Both worker and group should work towards building leadership and independence.
B. Tell the group that you are going to be replaced by equally good, if not a better worker
C. Meet the group as easy as possible and handle the group anxieties
D. Do exactly as this worker did
The group known as early as possible the temporaries of the worker. Both worker and group should work towards building leadership and independence.
93
Given this situation what is its most likely affection the subsequent worker-client relationship?
A. Unwelcoming C. Disbelief
B. Unwillingness to give the relationship another try D. Distrust
Unwillingness to give the relationship another try
94
It is apparent that the worker had her own relationship problems with the group, what is this?
A. Mother figure relationship C. Did not maintain professional distance
B. The group is her source of power & authority D. Uncontrolled emotional involvement
Uncontrolled emotional involvement
95
The worker’s keeping the transfer assignment to herself indicates this coping mechanism referred to in the list:
A. Avoidance B. Denial C. Transference D. Delaying
A. Avoidance
96
You are the company social worker. The union was suspicious of your motivations. Of the options here under, how best can you gain the group trust?
A. Visit them in their homes, befriend their families and look into their needs
B. Attend all their meeting
C. Demonstrate your support to their cause if you find them justifiable including representations to the management
D. Give them small tokens to remember their birthdays/anniversaries
Demonstrate your support to their cause if you find them justifiable including representations to the management
97
You are the worker. Given this particular situation what will you do?
A. Moderate the discussion initially to help group draw up a long list of needs as basis for further discussion
B. Suspend the meeting to give you time to coach the leader
C. Tell the group that the important thing is for them to negotiate for higher pay
D. Preside over the meeting to avoid conflict
Moderate the discussion initially to help group draw up a long list of needs as basis for further discussion
98
The process in decision making that is most appropriate in determining the union’s common needs to include the bargaining list:
A. Consensus B. Brainstorming C. Shortlisting D. Prioritizing
Consensus
99
Mark the letter to the corresponding leadership style of the union’s common needs to include the bargaining list:
A. Democratic B. Informal C. Flexible D. Autocratic
Democratic
100
The situation described splits the union into male and female subgroups. What will you do?
A. Talk to the group’s leaders toward unifying the group for more effective bargaining
B. Let the conflict happens as it will naturally lead to compromise
C. Respect their interest to group separately based on the principle of individual differences
D. Stay away since unionism is not your concern
Talk to the group’s leaders toward unifying the group for more effective bargaining
