sources of NVC

Question 1

sources of NVC

Answer 1

eyecontact 
body posture 
gestures
facial expressions 
touch 
arrangement of physical space - sit adjacent rather than opposite, at same level
wince = acute pain - don't ignore 
distracted = irritated because not talking about what they want you to talk about 
distance- 1m chest to chest

Question 2

importance

Answer 2

lasts longer than the words

need to convey your attention to the patient and adjusted to the patients response to you

Question 3

describe NVC

Answer 3

continuous - as long as communicators are in each others presence
main channel for conveying attitudes emotion and effect
congruent - NVC more powerful and more likely to be listened to than the VC if they don’t match
demonstrate attentiveness to the patient and fascilitate formation of a helping relationship
disparity in power between dr and pt means they listen attentively to NVC