Speech Unit 2

Question 1

One-to-one Communication

Answer 1

speaking with one other person

Question 2

Conversation

Answer 2

interpersonal communication about matters of common interest

Question 3

Interview

Answer 3

a formal kind of interpersonal communication often involving two persons with a particular goal in mind

Question 4

Interviewee

Answer 4

person being interviewed

Question 5

Resume

Answer 5

A typed summary of work experience

Question 6

3 rules for having a good conversation

Answer 6

1. send and receive messages accurately
2. be courteous
3. be able to speak on a number of topics

Question 7

3 ways to send a message accurately during conversation

Answer 7

1. choose your words carefully
2. pay close attention to the feedback you receive
3. rephrase an idea if the lsitener doesn’t understand

Question 8

Why is a telephone conversation more difficult that face-to-face conversatin

Answer 8

A telephone conversation relies completely on voice/paralanguage because all nonverbal aspect of a conversation cannot be seen through the phone.

Question 9

Several kinds of questions that you should be prepared to answer during a job interview

Answer 9

• Why do you want to work for this company?
• What experience have you had that prepares you for this position?
• What kind of grades did you receive in school?
• What would you expect as a starting salary?
• If you are hired how long would you expect to stay at this company?
• What are you long-range career goals?
• Hobbies or other interest
• What do you know about the company?
• Strengths for the job

Question 10

several factors that may influence the impression you make on the interviewer during a job interview

Answer 10

1. When you arrive; late (bad) or early (good)
2. Appearance: good grooming is good
3. Answering the questions: answer the question completely but don’t drag it out
4. How you speak: exited, clear, too loud etc.
5. Eye contact
6. Face expression: do you seem interested/engaged

Question 11

Group Discussion

Answer 11

three or more people meet to solve a common problem, arrive at a decision, or answer a question of mutual interest

Question 12

Decision

Answer 12

a type of discussion in which members meet with the specific goal of reaching a judgment or conclusion

Question 13

Englightenment Group

Answer 13

a type of discussion in which members meet to share information

Question 14

Close-group Discussion

Answer 14

communication only among group members to solve a common problem, arrive at a decision, or answer a question of mutual interest

Question 15

Public Discussion

Answer 15

group communication involving members of the group as well as listeners outside the discussion group

Question 16

Committee

Answer 16

a small subgroup of a larger organization, one that has been given a specific task or set of tasks

Question 17

Round-table Discussion

Answer 17

a closed-group session in which information sharing or enlightenment of those taking part is usually the object

Question 18

Panel

Answer 18

a group that discusses a topic in front of an audience

Question 19

Symposium

Answer 19

a series of short, uninterrupted public speeches, often involving a panel of experts

Question 20

Clique

Answer 20

a separate, tightly knit group within a larger group

Question 21

Cohesiveness

Answer 21

sticking together

Question 22

Task Message

Answer 22

communication designed primarily to help a group achieve goals or complete tasks

Question 23

Maintenance Messages

Answer 23

communication designed to create a positive climate by keeping relationships in a group harmonious

Question 24

Forming

Answer 24

the infancy stage of a discussion group in which members become acquainted with one another and leadership roles are established

Question 25

Storming

Answer 25

the adolescent stage of a discussion group in which members challenge goals and approaches in an effort to express individuality

Question 26

Norming

Answer 26

the cohesive stage in the formation of a discussion group when members learn to function effectively as a group

Question 27

Performing

Answer 27

the final stage in the formation of a discussion group when members bond an work together effectively and harmoniously

Question 28

Syntality

Answer 28

the personality of a group as a whole

Question 29

Emergent leadership

Answer 29

a form of leadership in which one or another of the group members will handle each function of leadership as the need arises

Question 30

Consensus

Answer 30

the agreement of all discussion-group members

Question 31

False Consensus

Answer 31

several group members keeping disagreement to themselves, allowing the outcome to be the reverse of what they desire, and leading other to believe all are in agreement

Question 32

Brainstorming

Answer 32

rapidly suggesting ideas without taking time to evaluate each one

Question 33

Nominal Technique

Answer 33

a form of decision making sometimes substituted for group discussion that involves listing, discussing, voting and ranking of possible solutions

Question 34

Warrant

Answer 34

justification or reasonable ground for some act, statement, or belief

Question 35

Effective Group Size

Answer 35

5-7

Question 36

Personal Goals that may interfere with a productive group discussion

Answer 36

1. Leadership- a lot of people want to be the leader and this is not possible 2. Acceptance- a member may vote one way so that he/she feels accepted by the majority even though their opinion is completely different 3. Cohesiveness- a group’s cohesiveness/ dedication must be good in order to function well

Question 37

3 Main Types of Discussion Questions

Answer 37

1. Question of fact- a discussion question dealing with whether a situation exists, under what circumstance it exists, or how it may be defined 2. Question of value- a discussion question revolving around the worth of an object person, or situation 3. Question of policy- a discussion question directed toward dome course of physical or mental action, often including the word should

Question 38

Activities a Leader should perform at the beginning of a group discussion

Answer 38

1. Properly introduce people taking part in the group discussion 2. Introduce the Topic 3. Give enough background information about the question to show why the group has assembled

Question 39

Resposibilities of a Leader when concluding a group discussion

Answer 39

1. Should summarize the major ideas and outcomes of the discussion when he/she feels the group has covered the discussion question or is out of time 2. Should save enough time for group members to disagree with the summary or to insert a minority opinion