SPHR Flashcards
1
Q
4 Functions of Management
A
- Planning
- Organizing
- Directing
- Controlling
2
Q
Growth phase is characterized by
A
- Strong internal systems
- systematic planning
- founder can’t manage by theirself
3
Q
Independent contractor or no?
A
Benefits
relationship permanency
services provided
written contract
4
Q
Cognitive evaluation theory focuses on which fundamental intrinsic needs?
A
Achievement
Responsibility
Competence
5
Q
Examples of Passive training methods
A
Webinar
Presentation
Lecture
6
Q
Define content validity
A
questions or assessment is directly related to the KSA’s of the job
7
Q
What OSHA form must be retained for 5 years?
A
300 & 301
8
Q
OSHA Alliance Program
A
Provides avenue for employers who are interested in promoting safety issues
9
Q
organizational structures characterized by decentralized decision making
A
Divisional
Product
Geographic
10
Q
Steps in staffing needs analysis
A
- Data collection
- Identify gaps
- analyze options
- select & implement solutions
- evaluate results
11
Q
How to determine independent contractor
A
Benefits
service provided
permanency of relationship
written contract
12
Q
administrative exemption
A
- Perform office or non manual work
- discretion & judgement on matters of significance
13
Q
3 ways budgets are created
A
Top
Bottom
Parallel
14
Q
TF, Sick leave is not a health and welfare benefit?
A
T
15
Q
Positional bargaining and principled bargaining are what?
A
CB positions
16
Q
Evaluating, monitoring and solidifying change are part of what?
A
refreeze
17
Q
what is something an OSHA consult is not needed for?
A
evaluate newly identified hazards
18
Q
classroom seating is best for what style of training?
A
passive
19
Q
2 methods for establishing budget
A
zero based
incremental
20
Q
define incremental budget
A
built on last years budget
21
Q
define zero based budget
A
budget from scratch
22
Q
U shaped seating style facilitates what type of training?
A
passive
active
experiential
23
Q
washington v. davis
A
tests resulting in adverse impact are acceptable if they predict success on the job
24
Q
define “replacement planning”
A
like succession planning but uses actual performance
25
fringe benefits, job security, and supervision quality are considered what?
hygiene factors
26
theater style is best for what type of learning?
passive
27
what insurance covers employees in the case of an accident but not illness?
accidental death and dismemberment
28
Best seating styles for passive instruction
Theater
Classroom
U shaped
29
Define OSHA 300 form
logs work injuries
30
methods of passive training
lecture
presentation
conference
31
methods of active training
case study
vestibule
simulation
32
Define OSHA Alliance
voluntary, collaborative working relationships w/orgs committed to workplace safety
33
Economic factors impacting pay
S & D
Cost of Living
Inflation
34
During what process is change examined?
changing
35
The "type of relationship" category includes:
- Benefits
- Relationship permanency
- Services provided
- Contract
36
Components of social needs
Family
Intimacy
Connection
37
A conference is considered what type of learning?
active
38
What is completed during the ADDIE development phase?
- Lesson plans developed
| - Determine instructional methods
39
2 active training methods
- Case Study
| - Simulation
40
Zero based budgeting uses what methods to justify budget?
- ROI
- Value
- Necessity
41
When must employers comply with the Fair Credit Reporting Act?
- Communication of any info by reporting agency
- Third party conducts credit reports
- Third party conducts criminal history
42
Define construct validity
measures degree to which skills of candidate will prove to be successful for the job
43
Methods of experiential training
- 1:1
- Performance Based
- Demonstration
44
Human capital plans should address what?
- How to measure success
- Strategic direction of HR
- Communication plan
- Desired goals and objectives
45
Define Voluntary Protection Plan
OSHA recognizes employers who have lower than average safety incidents
46
4 aspects of strategic relationships
- Determines success or failure
- built between internal and external
- reflects business plan
- creates subculture
47
4 elements of HIO organizations?
- Power
- Info
- Knowledge
- Rewards
48
Cultural dimensions
- Risk avoidance
- Masculine vs feminine
- indulgence vs restraint
- Risk aversion
- Long term vs short term
- High context vs low context
- Power distance
- Collectivist vs individualist
49
A banquet would be what type of training?
Active
50
Chevron seating would be used for what type of training?
Passive
| Active
51
What are the voluntary collective bargaining subjects?
- Scheduling
- Dress code
- promotions
52
Compensation documents that should be reviewed as part of due diligence
- salary schedules
- hourly wage rates
- # of employees in each position
53
3 protections under Title 3 of CCPA of 1968
- Set garnishment limits
- prohibits retaliation
- defines disposable earnings
54
Components of self actualization
- Purpose
| - Confidence
55
Qualifying events for COBRA
- Dependent no longer covered
- Termination
- Divorce or legal separation
56
FMLA, WARN, and COBRA are examples of what?
Legal compliance docs that should be part of due dilligence
57
When does executive exemption go into effect?
- Primary duty is managing
- Direct work of at least 2 full-time employees
- Hire, fire, promote, evaluate authority
- Own 20% equity interest in biz
58
Steps for pricing a job
1. Review job description
2. Select salary survey
3. Review total comp
4. Recommend salary range
59
A growing company needs a complete HR solution that can link the recruitment, benefits, payroll, timekeeping, and training departments together. In this case, what is the best technology option to consider?
Enterprise Resource Planning
60
Types of workers included within the temporary worker category include:
On call
Payrolling
Seasonals
Staffing Agency
61
A company car is considered what?
Indirect compensation
62
Holiday pay is considered what?
Indirect compensation
63
An HRIS serves what primary purposes?
- Repository of info
| - Support HR operational efficiencies
64
The EEO-1 is a form used for reporting to which agency?
Both EEOC and OFCCP
65
Which performance-appraisal method uses ranking, paired comparison, and forced ranking?
comparison method
66
Positive employee relations programs must be able to understand how employees interchange with which three variables?
- Relational Behaviors
- Individual Behaviors
- Organizational Behaviors
67
What are the types of reports that employers are required to file to maintain compliance with ERISA?
- Annual Report
- Report about participant rights
- SPD
68
Under affirmative action plan requirements, the job group analysis does what?
Places jobs with similar duties and responsibilities into groups
69
Giving a job a higher degree of autonomy is considered to be which of the following?
Job enrichment
70
Which labor relations act was put in place to provide a cooling-off period of up to 90 days if the president deems the strike would present a national emergency?
The Railway Labor Act
71
Job sharing is what type of staffing option?
flexible staffing
72
Under the Drug-Free Workplace Act of 1988, the employee must notify the employer of any criminal drug offense in the workplace within:
5 days
73
Which of the following are considered mandatory subjects?
OT
Holiday Pay
Wages
74
Which of the following measures of validity is the most simple to execute?
Content
75
What approach is demonstrated when an organization fills positions with the best candidate possible, regardless of their nationality?
Geocentric
76
Steps in the mediation process
1. Structure
2. Intros
3. Options
4. Negotiations
5. Write Agreement
77
4 Alternative Staffing Methods
1. Professional Employer Orgs
2. Temps
3. Job Sharing
4. Telecommuting
78
Characteristics of Patterned Interviews
- From bank of questions
- Covers specific areas for all candidates
- Allows for additional topics based on specific candidate
79
What are the components of the child labor parts of FLSA?
- Children of any age may work for a company that is completely owned by their parents
- May be paid $4.25/hr for first 90 days, $7.25 after 90 days
80
Which executive order requires federal contractors to verify that employees are authorized to work in the United States?
EO 12989
81
What are the basic needs as described by Maslow
- Physiological
- Safety
- Social
- Esteem
- Self-Actualization
82
How does HR participate in the strategic planning process?
Provides expertise on attracting, retaining and managing a qualified workforce
83
when would a product based structure be useful?
Multiple well-defined product lines
84
when would a company lag the market in pay?
abundant skill set, cheap labor
85
What happens with unemployment in a strong economy?
Its down
86
Duty of Diligence
Act with reasonable care and skill in performing duties
87
Work Rule
What employees may or may not do to comply with the policy
88
Reference Guide
Used to organize large amounts of data into a single doc
89
What are the 4 questions of the strategic planning process?
1. Where are we now?
2. Where do we want to go?
3. How will we get there?
4. How will we know when we arrive?
90
Vision Statement
Declaration of what an organization wants to become
91
Mission Statement
short description of the main purpose of the organization
92
What info is included in the balance sheet?
Assets
Liabilities
Equity
93
Statement of Cashflows
important facts about the money that flowed through the business
94
Define Staffing
Fitting a person to the job and the organization
95
Job analysis
study of major tasks and responsibilities of jobs to determine importance
96
Sourcing
identifying candidates who are qualified to do the job through proactive means
97
Goal of strategic workforce planning
ensure the right people are available when needed
98
define human capital
KSA's that add to the value of the organization
99
Human capital management
views humans as assets to be utilized to achieve business outcomes
100
Define Greenfield Operation
New business facility built in a new location
101
Define Brownfield Operation
reuse of land for industry or manufacturing
102
Define employee acculturation
Occurs when new members learn the social and task expectations of their role
103
Organizational Development
planned process, using behavioral science, to improve the functioning of the org
104
Nominal Technique
Experts meet for a brainstorming session
105
Core principle of self-determination theory
motivation not just about quantity but quality and type of motivation
106
What are the external factors impacting HRM?
Social & Cultural
Technological
Economic
Political & Legal
107
OSHA Priorities
1. Imminent Danger
2. Fatal Accidents
3. Complaints or Referrals
4. Scheduled High-Hazard Inspections
5. Follow-Up Inspections
108
What does RSI stand for?
Repetitive Stress Injury
109
What does CTI stand for?
Cumulative Stress Injury
110
When does Enterprise Coverage go into effect under FLSA?
applies to businesses employing at least two employees with at least $500,000 in annual sales and to hospitals, schools, and government agencies.
111
The LMRA is also known as:
Taft-Hartley Act
112
The NLRA is also known as
Wagner Act
113
Dual bargaining unit picketing is legal T/F?
T
114
Safety needs are described as:
- Health
- Employment
- Property
115
Under the Taft-Hartley Act, the president has the power to stop a strike or lockout for a(n):
80 day cooling off period
116
Self-actualization needs are described as:
- Purpose
| - Confidence
117
Holy Trinity of Common Law
- Fellow Servant
- Voluntary Assumption of Risk
- Contributory Negligence
118
If an accident occurs, what organizational assets are affected?
- Financial
- Physical
- Information
- Human
119
Common workforce indicators used for the purposes of organizational strategy include:
- Turnover
- Cost Per Hire
- Retention Rates
120
What law prohibits employers from terminating employees who are subject to legal garnishment of their wages?
Federal Wage Garnishment Law
121
A process that is designed to treat all applicants and employees as equal is called:
Affirmative Action
122
A management approach in which employees are included in the decision-making and direction of their careers is called:
Participative Managment
123
How are strategic workforce goals and objectives translated into a tactical action plan?
Staffing needs analysis
124
Which is true as it relates to the 2nd phase (identify gaps) of a staffing needs analysis?
- Current workforce capabilities examined
- Gaps in current vs future KSA's identified
- Develop inventory of required future KSA's
125
As defined by the CCPA, earnings required to be included within the "disposable earnings" calculation include which of the following?
- Incentive Payments
- Severance Pay
- Service Award payments
- Worker's Comp
126
Under visa classification, which type of visa is used for exchange visitors?
J1
127
A job description should include which of the following information?
- Supervisory responsibilities
- Job Specification
- Position Summary
- Identifying Info
128
A set of responsible business practices for international organizations is known as:
Caux Principles
129
Design Patent
Limited to 14 years, design patents are used to protect original, new and/or ornamental designs of manufactured items.
130
Utility patent
Limited to 20 years, a utility patent protects the invention of useful and new machines, processes, the manufacturing or composition of and improvements to matter.
131
Plant patent
Limited to 20 years, a plant patent protect the invention or discovery of varieties of plants that have been asexually reproduced.
