Staffing the business

Question 1

HR management

Answer 1

Human resource management, in its simplest form, is the effective management of the relationship between an employer and their employees, and involves all aspects of theemployment cycle.

Question 2

Stages of the employment cycle

Answer 2

Establishment- maintenance- termination

Question 3

Impact of technology on staffing needs

Answer 3

• Existing staff need to be trained in how to use new technology which may be costly
• May lead to a decline in staffing needs and staff may need to be made redundant
  Rates of pay need to be changed

Question 4

Define job description

Answer 4

A written statement describing the employees duties, tasks and responsibility

Question 5

distinguish between internal and external recruitment

Answer 5

The difference between internal and external recruitment is that internal is hiring someone within the business whereas external is hiring someone outside of the business.

Question 6

Sources of external recruitment

Answer 6

• Online services
• Agencies
• Social media
• Family members
Advertisements in the media

Question 7

Advantages of internal recruitment

Answer 7

• Choice may be easier
• Applicants already familiar with the business and its objectives
• Creates a career path to reward valued employees
  Cost of advertising reduced

Question 8

Disadvantages of internal recruitment

Answer 8

• May lead to conflict between employees

Applicants may be set in their ways

Question 9

Advantages of external recruitment

Answer 9

• Wider range of applicants
• Fresh ideas and new approaches
• Different experience and qualifications
  Increase in staff numbers

Question 10

Disadvantages of external recruitment

Answer 10

• Applicants are unknown to business
• Costs with advertising
• Field of applicants larger
  Resentment of new employees from employees qualified for the job

Question 11

What employers expect from employees

Answer 11

• Committed to their job
• Punctual
• Follow reasonable requests
• Cooperative in teems
• Excellent customer service
• Projects completed on time
• Loyal to business
Adequate notice when ceasing employment

Question 12

Define award

Answer 12

a legally binding agreement that sets out the minimum wages and conditions for a group of employees

Question 13

Importance of job security and how it can boost moral in workplace

Answer 13

Job security is when an employee does not feel at threat of losing their job. if someone is not worried, then they will be less stressed and their motivation will increase leading to a better work performance.

Question 14

How corporate social responsibility should be implemented when managing staff

Answer 14

Each applicant should be given a fair hearing
Principles of workplace diversity should be applied
Fair pay
Safe and pleasant working conditions
Recognising the balance of work and life
Treat employee dismissal sensitively

Question 15

Define corporate social responsibility

Answer 15

Corporate social responsibility is a management concept whereby business owners integrate social and environmental concerns into their business. this includes sustainability and environmental awareness or ethical issues such as fair pay