standard operating procedures

Question 1

What are Standard Operating Procedures (SOPs)?

Answer 1

SOPs are a set of policies, standards, and procedures the Pharmacy needs in the management and operations of the entire Pharmacy to ensure success.

Question 2

Examples of pharmacy SOPs:

Answer 2

• Safe and effective ordering of medicinal products
• The roles and responsibilities of pharmacy staff
• Assembly and labelling of a required medicine or product
• Record-keeping

Question 3

example of a sop for accuracy checking

Answer 3

https://www.notion.so/dispensing-and-prescriptions-1dd00bb3982d806aa330f48dd45bc7bc?pvs=4#1e800bb3982d8049aed3dc2b519509cf

Question 4

example of a sop for a final check

Answer 4

https://www.notion.so/dispensing-and-prescriptions-1dd00bb3982d806aa330f48dd45bc7bc?pvs=4#1e800bb3982d808e9c79e111d65e65b0

Question 5

what are sops generally about

Answer 5

SOPs are…. about writing down who does what and a set of fixed instructions or steps for carrying out routine operations.

Question 6

why do we have SOPs

Answer 6

Risk of an error at every stage of prescription journey.

Pharmacies therefore implement Standard Operating Procedures (SOPs) which, after reading and signing, all members of the team are legally required to follow

Question 7

types of SOPs categories

Answer 7

• Dispensing
• Pharmacy practice
• Patient safety
• Controlled drugs
• Responsible pharmacist

Question 8

• example: SOP for the dispensing processThere are 6 steps in this process which needs SOPs

Answer 8

• Taking in prescriptions
• Pharmaceutical assessment
• Interventions and problem-solving
• Assembly and labelling
• Accuracy checking
• Transfer to the patient

Question 9

Content of an SOP: A typical SOP should contain….

Answer 9

• Name of the pharmacy
• Purpose and scope of SOP
• Title of the SOP
• Procedure
• Name, signature & date of the reader
• Name of person who prepared & approved the SOP
• Date SOP was prepared & approved
• Date of next SOP review
• Version of SOP

Question 10

Why have SOPs (proper reasons)

Answer 10

• Risk management and harm minimsation
• Ensure good practice is always achieved
• Continual improvement in standard of service reviewing
• Ensure consistency of the procedure at all times
• Pharmacist can delegate work
• Gives guidance to all support staff

Question 11

How else can we, as pharmacists, reduce the risk of errors occurring?

Answer 11

• Reduce formulation mismatch
  
  • Separate similar medicines on the shelf
  • Staff training essential
  • Prescriptions are legible and correct
  • Follow risk management strategies

Question 12

the medication selection process steps

Answer 12

1. receipt of prescription and clinical check
2. creation of label
3. medicines assembly
4. accuracy check
5. storing dispensed medicines
6. med collection / final accuracy check
   patient consultation

Question 13

What do you think are the main benefits of having SOPs?

Answer 13

safety
consistency
responsibility
legality
training
audit

Question 14

how sops give us safety

Answer 14

set processes help to eliminate the chances of errors in a system

Question 15

how sops give us consistency

Answer 15

outcomes = same every time

Question 16

how are do sops provide legality

Answer 16

provides a legal basis for pharmacists and superintendents to rely on

Question 17

how do sops aid in training

Answer 17

it means that someone who is new to a pharmacy can pick up the processes quickly

Question 18

how do sops aid in audit

Answer 18

provides a basis on which to check processes against

Question 19

how do sops aid in responsibility

Answer 19

it makes it clear who is responsible for what