Strategy III Flashcards

(9 cards)

1
Q

What is the one piece of info you need before developing strategy?

A

KPI. Key Performance Indicator.

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2
Q

What are the most common eCommerce KPIs for both clients & Wunderkind?

A

Clients

  • “Grow revenue by X% in 2020”
  • Grow the email database

Wunderkind

  • ”$ Impact os X ROS in 2020”
  • “Capture x emails/month
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3
Q

What are the most common eCommerce Opportunities/pain points?

A
  1. Most users wont make a purchase during their visit

2. Many visitors that leave a site wont return

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4
Q

How do we find additional opportunities for WKND expieriences?

A
  1. Go through the website
  2. Client e-mais
  3. speaking with client contacts
  4. Search (sometimes social)
  5. Analytics
  6. Competitor Websites
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5
Q

What is usually the #1 priority for opportunities?

A

Email identification onsite

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6
Q

Why would the visitor want to take a specific action? (Messaging)

A

Activate a discount
Product scarcity
Urgency
Convenience

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7
Q

Add to Cart Messaging can offer ______

A
Product Value Props
Brand Value Props
Discounts
Free Shipping
Social Proof
Scarcity
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8
Q

Email Capture Messaging can offer _____

A
Incentives
Free Shipping
Evergreen savings
Free quote
Access to Deals
Access to New Releases
Content
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9
Q

Email Messaging can offer ______

A
Icentives
Free Shipping
Evergreen savings
Item Scarcity
Reminder
Convenience
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