Stress Flashcards
Name the Three points to mention in the exam
Hans Selye theory
Stress Causes
Personality traits and their reactions to stress
Name the Three stages of Hans Selye’ theory
Alarm Resistance exhaustion
So what-Stress
What a manager can do
It all comes back to the employer negatively.
What is the implicate layer saying?
Is stress caused by the effect of others unrealistic expectation that it’s weak to be stressed? And that pressure to look strong incurs more stress and more self directed anger and inadequacy. Without that pressure to look strong would we suffer from stress in the same way?
Describe the alarm stage of Hans Selye Stress
Increased muscle tension, heart rate and blood pressure increased
Describe the Resistance stage of Hans Selye Stress.
Become angry and tired often directed at themselves for feelings of inadequacy.
Describe the Exhaustion stage of Hans Selye Stress
Starts to become ill and make mistakes, severe headaches, depression and stomach problems.
What are the four main causes for stress?
The physical environment Role conflict Role ambiguity Job characteristics Relationships with others
How can the physical environment cause stress? 3 things
High noise levels
Extreme temperatures
Dangerous conditions
How can role conflict cause stress?
When the person is torn between different demands, doing things they don’t want to do or isn’t part of their job.
How can role ambiguity cause stress?
When a clear picture is not given of what their work objectives are, or the expectations are, or the responsibilities. Leads to a sense of inadequacy.
How can job characteristics cause stress? 4 points
Work overload, lack of career progression, under-utilisation of intelligence, long hours.
Who wrote: the past, present and future of mcdonalization?
Ritzer
Who wrote sexuality, power and resistance in the workplace? Sunray one.
Fleming
Who wrote someone to watch over me-surveillance one?
Sewell and Wilkinson
