Stress , crisis and change Flashcards
(9 cards)
1
Q
Meaning of stress
A
A mental state or emotional strain resulting from negative or demanding circumstances
2
Q
Causes of stress
A
- Heavy workloads
- Long working hours
- Taking work home
- Time pressure and deadlines
3
Q
Ways employees can manage stress in the workplace
A
- Self awareness will assist employees to minimise stress
- Ensure that effective time management is practiced by employees
- Try to avoid conflict situations with co workers
- Take regular breaks to relax and recharge
4
Q
A
5
Q
Meaning of crisis
A
Refers to sudden disastrous series of events that may occur
6
Q
Ways to deal with crisis in the workplace
A
- Asses and evaluate the nature of the crisis
- Respond to the situation in a calm manner
7
Q
Affirmative action
A
Affirmative action is a policy that ensures that qualified people from the designated groups have equal opportunities in the workplace
8
Q
Strategies business can use to deal with affirmative action
A
- Informed employees on how affirmative action will be implemented in the business
- businesses must be acceptable formative action programmers
9
Q
Where is businesses can do with change in the workplace
A
- Employers should engage in employees in process of change to both trust
- Businesses should recognise the change create stress and this disequilibrium for employees
