Study Flashcards
(127 cards)
1
Q
A project team is working on a 6 month software project with a budget of $150,000. After 3 months, the team assesses the projects progress. At this point, the team determines that $70,000 worth of work has been completed,but the planned value for this stage was $75,000.
What is the schedule variance (sv) for this project?
$5,000
$75,000
$80,000
$145,000
A
$5,000
2
Q
A project manager is decomposing the scope of a project to scrap a squadron of submarines.
Where will the project manager record details about the deliverables, activities, and scheduling information for each component of work?
Schedule baseline
WBS dictionary
Work package
Project management plan
A
WBS dictionary
3
Q
A project manager for a software project is creating a schedule. Which three actions should the project manager take?
Identify project activities
Determine the stakeholder communication preferences
Estimate activity durations
Access stakeholder risk tolerance
Identify the activity dependencies
A
Identify project activities
Estimate activity durations
Identify the activity dependencies
4
Q
The project management plan specifies that an appropriate development approach has been selected to produce the project deliverables
Where in the project life cycle will the overall project risk be the lowest?
Initiation
Planning
Execution
Closing
A
Closing
5
Q
A project team is in the middle of a timeboxed iteration. A project manager has decision- making authority, and the team works autonomously on tasks. A technical issue arises that will potentially affect quality.
Which action should the project team take?
Create an entry in the risk log
Escalate to the project manager, depending on the severity
Address the issue
Perform cost of qualify (COQ) analysis
A
Address the issue
6
Q
A group of project managers is discussing a senior executives recent presentation on being leaders rather than managers.
Which conclusion is correct?
Management entails following set frameworks, whereas leadership is responsible for creating the frameworks
Executives and others who make strategic decisions ave leaders, whereas lower-level managers are limited to management tasks
Leadership means prioritizing individuals and interactions over processes and tools, whereas management means putting quality first
Leadership means being visionary and setting an example for others to follow, whereas management focuses on achieving targets
A
Leadership means being visionary and setting an example for others to follow, whereas management focuses on achieving targets.
7
Q
Which statement correctly describes the interaction and practice af lessons learned correctly?
Project managers create the repute for lessons learned, which is a project document and A formal report placed in the archive
Lessons learned should be captured at the end of project when the team has the time to focus on the task
The project team should practice continuos improvement and learning throughout the project life cycle and transfer what they learn to future projects
A team meeting at the end of a project to document what went wrong is sufficient to record lessons learned
A
The project team should practice continuous improvement and learning throughout the project are cycle and transfer what they learn to future projects
8
Q
What is the difference between a milestone and a task duration?
A milestone is used only in adaptive approaches, whereas a task duration is used only in predictive approaches
A milestone indicates the end of a phase, whereas a task duration indicates the length of a phase
A mileston contains no time value, whereas a task duration indicates an interval of time
A milestone is permanent, whereas a task duration can be changed
A
A milestone contains no link value, whereas a task duration indicates an interval of time
9
Q
An environmental conservation project is working to restore an ecosystem. Which of the following is a product deliverable in this project?
Stakeholder communication and risk management strategies specific to the ecosystem restoration
Procurement strategy for acquiring materials necessary for ecosystem restoration
Techniques for ecosystem restoration and the characteristics of the restored ecosystem
Quality standards for a healthy and restored ecosystem
A
Techniques for ecosystem restoration and the characteristics of the restored ecosystem
10
Q
Which of the following best describes the difference between organizational change management and change control?
Change management focuses on evaluating stakeholder needs, whereas change control involves creating something new
Change management is a structured approach for tranisioning organizations, mindsets, and culture, whereas change control deals with changes at the project level
Change management is about rapidly responding to changes, whereas change control acts as an agent for change
Change management and change control are synonymous and can be used interchangeably
A
Change management is a structured approach for tranisioning organizations, mindsets, and culture, whereas change control deals with changes at the project level
11
Q
A project manager is facilitating construction work. For the next part of the build, the construction team must use fire-resistant scaffolding.
Which statement about the relationship between quality and risk is correct?
The quality of scaffolding is a risk
The construction work is risky but high-quality standards are in place
The scaffolding has quality requirements that mitigate risk
The quality requirements will avoid a process risk
A
The scaffolding has quality requirements that mitigate risk
12
Q
A project manager is planning a project to develop a heat- tolerant battery system for a solar installation. The next step is using cost of quality (COQ) method to analyze the investment in terms of quality.
Which are three possible examples of this project managers actions?
Determine annual cost of using the current battery system, including internal and external failure costs
Estimate costs and benefits using the cost- benefit analysis formula
Obtain an appraisal for the cost of achieving the required quality of heat tolerance for the battery
Identify how many probable defects the project team will need to resolve in the project
Calculate the future annual cost of maintaining the upgraded battery system
A
Determine annual cost of using the current battery system, including internal and external failure costs
Obtain an appraisal for the cost of achieving the required quality of heat tolerance for the battery
Calculate the future annual cost of maintaining the upgraded battery system
13
Q
A project manager is leading a project that is large, complex, and has numerous stakeholders. The project manager instructs a team member to quickly determine which stakeholders hold the most power, have the most legitimate reasons for being on the project, and have immediate needs for communication and collaboration.
Which tool should the team member use?
Stakeholder engagement assessment matrix
Stakeholder register
Salience model
Power/ interest grid
A
Salience model
14
Q
A project manager with an approved project charter has already identified and analyzed the stakeholders. It is time to define the scope.
Which two key elements should the project manager discover or consider next to help define the scope?
End user needs
Business requirements
Development team capabilities
Project budget
Organizational structure
A
End user needs
Business requirements
15
Q
A project manager is leading a team on a software development project. The team is working diligently to meet a tight deadline; however, one team member has been struggling due to personal issues, which are affecting their work performance. They confide in the project manager, asking not to share this information with anyone else, as they fear it may jeopardize their job.
According to the PMI Code of Ethics and Professional Conduct, what should the project manager do in this situation?
Respect the team members request for confidentiality and avoid sharing the information with anyone, even if impacts the projects success
Discuss the team members personal issues with the project team to seek their assistance in accommodating the situation
Consider the impact of these personal issues on the team members ability to perform their job
Offer the team member additional paid leave to address their personal issues without affecting the projects timeline
A
Consider the impact of these personal issues on the team members ability to perform their job
16
Q
Which of the following statements accurately describes the difference between predictive and adaptive projects?
Predictive projects are low risk and suitable for complex situations, whereas adaptive projects are for innovative purposes
Predictive projects are plan-based, whereas adaptive projects use a change-based approach because of uncertain goals and environments
Predictive projects involve physical products, whereas adaptive projects involveintangible services
Predictive projects are done by experts, whereas adaptive projects are done by novices
A
Predictive projects are plan-based, whereas adaptive projects use a change-based approach because of uncertain goals and environments
17
Q
A professional working in an international bank oversees a few projects and is responsible for ensuring that, together, the projects deliver benefits aligned with company strategy.
What is the individuals vole?
Project manager
Program manager
Portfolio manager
Business analyst
A
Program manager
18
Q
A project manager is creating an artifact that includes a sequence with strategies of feasibility, design, build, test. Deploy, and close.
What is the sequence an example of?
Kill points
Life cycle phases
Project management process groups
Agile principles
A
Life cycle phases
19
Q
What are the project life cycle categories?
Predictive, adaptive, and hybrid
Initiating, planning, executing, monitoring and closing, and closing
Compromising, forcing, smoothing, problem solving, collaborating,and withdrawal
Forming, storming, forming, performing, and adjourning
A
Predictive, adaptive, and hybrid
20
Q
A software development project with a fixed budget and tight schedule is in the execution phase. The project team identifies a potential security vulnerability in the software that could lead to data breaches if not addressed promptly. This vulnerability was not initially identified during the project planning phase.
What is the best way to categorize the security vulnerability in this scenario?
- a risk because it poses a potential threat to the projects success
- a constraint because it affects the projects budget and schedule
- an issue because it is a current problem that needs immediate attention
- an assumption because it was not identified during the planning phase
A
a risk because it poses a potential threat to the projects success
21
Q
A business analyst is working with a celebrity stakeholder to create user stories for development of a new brand of perfume.
As a successful singer with a global reputation for sophistication I want to be able to offer an equally sophisticated perfume so that l can increase brand awareness and make my fans happy.
Which of the following options is part of the possible acceptance criteria for this user story?
- enough people are surveyed and respond positively with an average Net promoter score (NPS) of 8
- the sales team identifies 35 new channels to stock the perfume
- the project team hires the best perfume designers
- the customer test groups consistently approve the design and scent as “sophisticated” and with a likelihood to recommend (LTR) of 4/5
A
the customer test groups consistently approve the design and scent as “sophisticated” and with a likelihood to recommend (LTR) of 4/5
22
Q
A business analyst is working on a complex software initiative for a financial institution. The stakeholders approve a project and create a project charter. The assigned project manager decides on an agile development approach.
Which statement describes the kind of work this business analyst can look forward to on this project?
- create a detailed project plan with specific milestones and deadlines
- act as a liaison between stakeholders and development teams, facilitating communication and collaboration
- Document extensive requirements in a comprehensive requirements specification document
- focus on risk assessment and mitigation strategies to facilitate project success
A
act as a liaison between stakeholders and development teams, facilitating communication and collaboration
23
Q
Which statement about the product roadmap is correct?
- A product roadmap specifies the features, tasks, and resources for each phase of the product development cycle
- A product roadmap is a static document that defines the scope and requirements of the product
- A product roadmap helps the product team manage their daily tasks and track their progress against the product backlog
- A product roadmap is flexible and adaptable to changing market conditions and customer expectations
A
A product roadmap is flexible and adaptable to changing market conditions and customer expectations
24
Q
A company is exploring a new mobile technology to improve a business process. Which is a key output of the business analysts investigation?
- project charter
- business need
- situation statement
- scope statement
A
situation statement
25
A business analyst is working with a development team to explore a solution for an internal app. Which tool or technique should they use to visualize the product for the end user?
- use case diagram
- wireframe diagram
- process flow diagram
- story map
wireframe diagram
26
A business analyst has identified stakeholders for an initiative and performed an initial classification. Most are listed is neutral, but one is classified as resistant. The business analyst plans to speak to the resistant stakeholder personally.
What should the goal of the business analyst’s conversation with the resistant stakeholder?
- Persuade them to vanove themselves from the list of stakeholders
- Discover why they are resistant to the initiative
- Determine how much power the stakeholder has
- Convince them to take on a leadership role
Discover why they are resistant to the initiative
27
A junior team member joined a team working in a Scrum environment. The project team is coaching the new team member and has delegated the simplest tasks for planning the next iteration.
Which two tasks should the junior team member complete? (Choose two)
- Assist in prioritizing tasks based on their dependencies
- Update the iteration backlog as tasks are completed or changed
- Process stakeholder feedback
- Facilitate the daily scrum
- track performance metrics using earned value analysis
Assist in prioritizing tasks based on their dependencies
Update the iteration backlog as tasks are completed or changed
28
In daily standup, the following conversation takes place. Which team member's statement is in the correct format for standups or daily coordination meetings?
- Team member J gives a review of the Six Sigma training they attended and encourages everyone to try it
- Team number A provides details of a code they are debugging
- Team member K asks the project team to vote on whether they should lease or buy the equipment needed for the next phase
- Team member M states that the feature set they started yesterday might be working by the end of today and describes a communication problem
Team member M states that the feature set they started yesterday might be working by the end of today and describes a communication problem
29
A project to build a parking garage is using a predictive development approach. Toward the end of the project, the project manager wants to run a few iterations to test traffic flow and capacity and has asked the team to plan four timeboxed iterations based on information in the work breakdown structure (WBS)
How can the project team plan the iterations based on the existing WBS?
- Covert the work packages listed under the relevant control account
- Match the levels of the WBS to levels in a story map template and plan a release
-Translate the content of the work package into user stories and place them on a product backlog
- Create an iteration backlog for each related work package
Translate the content of the work package into user stories and place them on a product backlog
30
A hybrid development team is working on a complex Internet of Things (IoT) solution, and the project manager observes a characteristic that exemplifies positive agile team dynamics
Which of the following is that characteristic?
-The project team defines the project vision on their own
- Team members develop multiple skills to effectively manage various aspects of the project
- Team members have I-shaped skills
- The team really enjoys daily standups and often confines them for about 1 hour
Team members develop multiple skills to effectively manage various aspects of the project
31
An agile project team is working with a very busy key stakeholder, who does not respond to emails and communication right away
How can team align this stakeholder with the project teams way of working?
-Send a formal monthly report to the stakeholder
- Ask the stakeholder to attend a weekly status meeting
- Invite the key stakeholder to the iteration review meetings
- Send the stakeholder a daily email with the project status
Invite the key stakeholder to the iteration review meetings
32
Which problem-solving tool or technique involves using a logical method to understand an issue or problem?
- Mindmapping
- Expert judgement
- Root cause analysis
- Kanban board
Root cause analysis
33
A project team is implementing an app for call center employees. The project team is working with a project owner and a business analyst. The project has three key stakeholders:
•Call center frontline employees
•Call center manager (process owner)
•Business analyst
In which two ways can this project ensure project benefits are planned adequately? (Choose2)
-Prioritize delivery of benefits to frontline employees in the call center
- Work with the business analyst to ensure the desired value is delivered to stakeholders
-Ensure the business requirements do not change during the project
-Integrate benefit planning into the project closure activities
-Determine success criteria with the call center manager
Work with the business analyst to ensure the desired value is delivered to stakeholders
Determine success criteria with the call center manager
34
A project to upgrade a city’s bus stops has come to a sudden halt because of a hurricane. What two actions should the project manager perform first? (Choose 2)
-Initiate the Close Project process
-Log the issue in the issue log
-Consult the risk register for the appropriate response
-Create a change request
-Update the project manager plans
Log the issue in the issue log
Consult the risk register for the appropriate response
35
In the context of measuring project quality, which statement is accurate?
- Quality metrics and acceptance criteria are personally influenced by stakeholder preferences
-Quality requirements are explicit and are connected to external standards abcs regulations
-Product acceptance criteria should remain throughout the project
-Quality is closely tied to product acceptance criteria and should be validated during the acceptance process
Quality is closely tied to product acceptance criteria and should be validated during the acceptance process
36
An agile software development team is building an e-commerce website. After just a few iterations, stakeholders start seeing valuable features on the website.
Which two options best explain how this team is achieving early value delivery? (Choose 2)
-Speedy team onboarding and training processes
-Collaboration among designers, developers, and project sponsor
-Integrating customer feedback after each iteration
-Incremental delivery
-Detailed design implementation plan
Integrating customer feedback after each iteration
Incremental delivery
37
Which tool can a project team use during execution of a project to monitor problems?
-Issue log
-Risk log
-Change log
-Iteration backlog
Issue log
38
Which statement about contract change control is correct?
-A fixed-price contact will minimize the need for change control
-Changes seldom provide real benefits to the project
-Contracts should include procedures to accommodate changes
-More detailed specifications eliminate the cause of changes
Contracts should include procedures to accommodate changes
39
For which reason would a project manager tailor a strategy or framework such as communications or risk management during a project life cycle?
-The personal preferences of the project manager
-Adherence to the original project charter
-Continual evaluation of project performance and conditions
-Consistency with industry-standard practices
Continual evaluation of project performance and conditions
40
A project manager has been informed that an external auditor is going to conduct a quality on a project beginning the following week
What should the project manager expect from this audit?
-An evaluation of the project performance against budget and schedule
-An examination of whether the project follows the project governance documents and organizational policies and procedures
-Discovery of any non conformance compared to the scope baseline
-Verification that the project outputs are complete, accurate, and meet customer expectations
An examination of whether the project follows the project governance documents and organizational policies and procedures
41
A project is two weeks behind schedule, and a key stakeholder requests an update. The project team proposes two potential recovery approaches: working overtime for the next 2 weeks or outsourcing a specific project segment. Both options present constraint and risk, such as additional costs for overtime and potential quality risks for outsourcing.
How should the project manager proceed?
-Assure the stakeholder that everything is under control, then manage the situation by increasing the teams workload without further analysis
-Agree with the project teams suggestion to work overtime without conducting any additional analysis
-Conduct a thorough evaluation that considers the pros and cons of each option, than consult with the key stakeholders and team to make an informed decision
-Make a decision based on the most efficient solution for the team
Conduct a thorough evaluation that considers the pros and cons of each option, than consult with the key stakeholders and team to make an informed decision
42
A project team in a mining company is working diligently to meet a tight deadline to refit equipment. One team member often arrives late. Although the team member apologizes, the rest of the team is visibly annoyed because they are working more than this team member.
Which statement describes how the project manager should use emotional intelligence (EI) in this situation?
-Explain self-regulation to the team members so they understand why they became annoyed
-Confront and warn the team member in front of the team so the problem is dealt with transparently
-Activity listen to why the team member is often late and help them find a solution, using empathy
-Explain self-awareness to the team member so they change their behavior on their own
Activity listen to why the team member is often late and help them find a solution, using empathy
43
In an elevator one day, a company vice president (VP tells a project manager about a risk that may affect a current project. The VP is not involved in the project, but they are well respected in the company because of their market knowledge. The project manager adds the VP to the stakeholder register and alerts the team about the risk. Now, every time the project manager meets the VP in the elevator or the office kitchen, they give a brief status of the project and how the team is dealing with the risk that was raised.
Which statement describes the project manager's actions in this scenario?
-Using informal communication to keep a stakeholder with low interest and high power satisfied
-Demonstrating skillful risk management techniques to ensure the VP is happy with the teams risk response
-Using research to detect unknown risks and management techniques to keep the risk from becoming a threat
-Demonstrating situational leadership and interpersonal skills to negotiate a positive outcome for the project
Using informal communication to keep a stakeholder with low interest and high power satisfied
44
A project to upgrade the lights on a highway to solar-powered modules has completed the testing phase. During testing, the project team determined that the battery storage capacity was insufficient. If the weather is cloudy for 2 days, the lights malfunction, creating dangerous driving conditions. The cost of increasing the battery capacity is almost the total amount of the project budget.
Which role can help this team and how?
-The functional manager in charge of the project budget can approve more funding
-The project sponsor can authorize more funding once the team escalates the issue for help
-A subject matter expert (SME) in electrical engineering can evaluate the situation independently
-The project owner can reduce the quality requirement to a minimum viable product (MVP)
The project sponsor can authorize more funding once the team escalates the issue for help
45
Which role authorizes an agile project?
- Project sponsor
- Agile coach
- Project manager
- Product owner
Project sponsor
46
Team motivation seems low during a high-stress project for a significant event launch.
Team members are arguing constantly, and conflicts are growing more serious.
Which need from Maslow's Hierarchy of Needs pyramid should the project manager consult to identify a solution?
-Safety and security
-Love and belonging
-Psychological needs
-Self-actualization
Love and belonging
47
Who is accountable for the accuracy and completeness of project deliverables before they are related to a customer?
-Test manager/test coordinator
-Benefits owner
-Project manager
-Tester
Project manager
48
A project is finally coming to an end after 36 months. Project closure tasks are on the agenda of the current team meeting. A team member is assigned the task of preparing for the transition of the product into the environment.
Which action will this team member perform first?
-Plan the next project
-Prepare the customer to receive the deliverables successfully
-Write three lessons learned and file them in repository
-Conduct the final retrospective with the project team
Prepare the customer to receive the deliverables successfully
49
Which action should a project manager perform only at the end of a project phase?
-Use the contingency reserve for final quality checks
-Validate the product against acceptance criteria
-Resolve all remaining issues in the issue log
-Perform stakeholder analysis to identity detractors
Validate the product against acceptance criteria
50
A project team is preparing for the launch of a deep-water scuba dive project. It is an extremely complex project involving many risks. Therefore, the project sponsor would like to receive updates twice per week on the risks and how the team will deal with them if they arise.
Which document should the project team develop during the planning phase to show this information?
-Risk management plan
-Risk register
-Risk report
-Stakeholder engagement plan
Risk report
51
A large engineering and infrastructure development company will initiate several portfolio projects in the future. The company prefers to use a plan-based development approach since the local government is always a key stakeholder with many compliance requirements; however, they want to try agile on one project that would benefit from this approach.
Which project from this list is suitable and would benefit from an adaptive approach?
-A project to build a high-altitude weather balloon with a design that was already successfully tested
-A roadwork project that takes place every year during the rainy season
-A building construction project on an island with highly changeable weather conditions
-A project with an experienced team to build a skyscraper
A building construction project on an island with highly changeable weather conditions
52
Which of the following projects is most suitable for adaptive planning?
- A manufacturing project that requires frequent feedback from the client and needs to respond to market changes
- A research project in a high-risk subject that has a clear scope and well-defined methodology
- A multi-billion-dollar construction project that follows a fixed schedule and budget
- A political campaign that involves public stakeholders
A manufacturing project that requires frequent feedback from the client and needs to respond to market changes
53
A project team in a small IT startup company with a flat, non-hierarchical organizational structure is assembled and ready to work. Because of budget constraints, the new project team will work remotely. The team has adopted an agile approach.
Which statement correctly justifies the team's chosen approach?
-Working virtually means people will work longer hours
-Agile approaches incorporate feedback often
-Agile approaches are less costly for organizations
-An agile approach is the only choice for IT organizational
Agile approaches incorporate feedback often
54
A construction project has been using a predictive approach. Work has been smooth but stops when the team discovers that the foundations have rotted from an underground stream. The project team not aware of this before the project started.
The project team has a brainstorming session about how best to continue and one team member suggests using an agile approach to continue the project.
How can an agile approach help this team?
-Agile team members can have a more resilient mindset to deal with complex challenges
-The project timeline can be changed to accommodate the extra work
-The project scope can be adjusted easily to reflect the external environmental changes
-An agile approach has more robust risk management capabilities than a predictive approach
The project scope can be adjusted easily to reflect the external environmental changes
55
A large organization has a project management office (PMO) and a project-oriented organizational structure. For decades, the PMO has used predictive project management frameworks, but they are now gradually adopting agile approaches for their projects.
Which three organizational process assets (OPAs) from this list will help this team and the organization successfully adopt an agile approach? (Choose 3)
-A change control board (CCB)
-A company culture that promotes a growth mindset
-Communication framework and strategy
-A clear organizational hierarchy with strict reporting channels
-Organization-wide training in agile
A company culture that promotes a growth mindset
Communication framework and strategy
Organization-wide training in agile
56
A stakeholder wants the project team to start working on some high-priority requirements immediately. The stakeholder gives direction to the project team.
What should the project team do?
-Ask the project sponsor
-Get started with the work
-Collaborate with the product owner
-Discuss the requirements with the stakeholder
Collaborate with the product owner
57
An agile team is considering changing the length of the next iteration. Which planning component would be impacted if the team makes this change?
-Release plan
-Project roadmap
-Product vision
-Daily planning
Release plan
58
A project team is hosting a videoconference to demonstrate product components.
Representatives from the customer organization are attending along with the product owner and some stakeholders. A major feature release is scheduled 2 weeks from now.
Which agile ceremony is happening?
-Daily standup or coordination
-Iteration review
-Release review
-Retrospective
Iteration review
59
This is a project teams burndown chart. What should be the primary discussion point for the team in the next retrospective?
-Improving estimation techniques
-Celebrating the tasks completed
-Adjusting iteration capacity
-Reviewing the clarity of iteration objectives
Improving estimation techniques
60
Which method is best suited for gathering detailed requirements for an upcoming iteration?
-Quarterly reviews
-Feedback surveys
-Product demos
-User story mapping sessions
User story mapping sessions
61
A project team is working on a project scheduled to run for 12 months with a budget of
US$500,000. Here is the project status at the 3-month milestone:
• Planned value (PV) is US$100,000
• Earned value (EV) is US$125,000
• Actual cost (AC) is US$150,000
What is the cost variance (CV) for this project?
To calculate the cost variance (CV), we use the formula : CV=EV-AC
- US-$50,000
- US-$25,000
- US$25,000
- US$125,000
US-$25,000
62
Towards the end of a crucial iteration for a finance application, the product owner expresses dissatisfaction with the delivered features. What should the team and product owner prioritize to minimize such discrepancies in the future?
- Conducting a thorough analysis of user requirements before each sprint
- Establishing and consistently revisiting a clear definition of done (DoD)
- Introducing additional stakeholder feedback in the increment
- Sending progress reports to the stakeholder after each sprint
Establishing and consistently revisiting a clear definition of done (DoD)
63
A team member consistently reports blockers during daily scrums. Which two immediate actions should the scrum master take? (Choose 2)
- Facilitate a discussion to identify the cause
- Discuss potential blockers in detail after the scrum
- Re-evaluate the members task assignments
- Request additional training for the team member
- Add the blocker for the dashboard under “issues”
Discuss potential blockers in detail after the scrum
Add the blocker to the dashboard under “issues”
64
Towards the end of a crucial iteration for a finance application, the product owner expresses dissatisfaction with the delivered features. What should the team and product owner prioritize to minimize such discrepancies in the future?
- Conducting a thorough analysis of user requirements before each sprint
- Establishing and consistently revisiting a clear definition of done (DoD)
- Introducing additional stakeholder feedback in the increment
- Sending progress reports to the stakeholder after each sprint
Establishing and consistently revisiting a clear definition of done (DoD)
65
Which tool or technique allows agile teams to structure the work to be done by listing it in a way that each item can be taken and processed?
- Weighted shortest job first (WSJF)
- Product backlog
- Work breakdown structure (WBS)
- Kanban board
Product backlog
66
An agile team creates a kanban board containing five columns. One of the software developers 1s determining the work in progress (WIP) limit for each column.
What is the purpose of the WIP limit?
- To control the amount of work performed during an iteration
- To show which user story the team is working on
- To optimize the teams overall performance during the project life cycle
- To identify the work left to be completed
To optimize the teams overall performance during the project life cycle
67
A project team is finalizing the fifth iteration of a project. On the roadmap, a demo (project demonstration) is scheduled after the next iteration.
Who should be invited to the product demo?
- The product owner and project sponsor
- Any stakeholder whose feedback is relevant
- All project stakeholders
- Product end users and other potential customers
Any stakeholder whose feedback is relevant
68
A project team is in a meeting room and the following words are written on a white board:
timeboxed or flow-based?
What is the project team meeting about?
- Preferred working location
- Project schedule approach
- Which type of decision-making practice to use
- Conditions for the final deliverable
Project schedule approach
69
What is the maximum duration that a daily scrum last?
- As long as the team needs it to
- 15 minutes
- 45 minutes
- 60 minutes
15 minutes
70
An agile practitioner is attending a scrum meeting where the team is demonstrating a product increment to the customer using a virtual gadget in anticipation of a feature release the following week. After that, the team addresses how to improve the current process.
Which agile ceremonies are the team attending in this scenario?
- Daily scrum and then a retrospective
- Retrospective and then an iteration review
- Iteration review and then a retrospective
- Release review and then a retrospective
Iteration review and then a retrospective
71
During iteration planning, an agile team is focusing on making careful task estimates because they have been cautioned that they are consistently mis-estimating tasks.
Which improvement would be the most valuable for this team?
- Sequence epics for release logically
- Prepare a more detailed definition of ready (DoR)
- Use consistent quality standards
- Create clear acceptance criteria for user stories
Create clear acceptance criteria for user stories
72
An agile development team is ready to work on a project to update a faulty vending machine design. Based on the committed user stories, they have created a list of tasks to complete.
What should the project team do next?
- Estimate the tasks
- Wait for the product owner to tell them what to do
- Put the tasks on a kanban board
- Create a definition of done (DoD)
Estimate the tasks
73
A project team is rebuilding a faulty machine. The project team has completed a challenging 2-week iteration and is now conducting a retrospective. The scrum master is facilitating the list of what went well and what could be improved.
Which item in this list should be placed in the "what went well" column?
- We had to use an external vendor for welding service (extra cost)
- Another project team was diverted from maintenance to provide assistance
- The fault was identified, but after two failed attempts
- Team quality control inspection
The fault was identified, but after two failed attempts
74
Which three competencies ave required of business analysts? (Choose 3)
- Problem-solving skills
- Communication skills
- Expert judgement
- Decision making
- Coaching
Problem-solving skills
Communication skills
Decision making
75
What is the primary purpose of the business analyst role in projects and programs?
- Implement strategic initiatives
- Ensure that projects are initiated successfully
- Procure funding for the project
- Conduct process audits
Implement strategic initiatives
76
During iteration planning a project team is working with the product owner. How should they decide how to prioritize backlog items to include in the next iteration, given the stakeholders have varying needs?
- Use Pareto analysis to identify the items most frequently requested by stakeholders
- The product owner should choose items from the product backlog, then the team should prioritize using the fist of five voting method
- Use the MoSCoW method to diet items into Must-haves, Should-haves, Could-haves, and Won’t-haves
- Use decision tree analysis to choose the iteration backlog items
Use the MoSCoW method to diet items into Must-haves, Should-haves, Could-haves, and Won’t-haves
77
Which three roles or entities should be identified as responsible or accountable stakeholders during a needs assessment? (Choose 3)
- Project sponsor supporting and funding the solution
- Process owner of the solution
- Technology company that owns the rights to the solution
- End users of the proposed solutions
- Project manager
Project sponsor supporting and funding the solution
Process owner of the solution
End users of the proposed solutions
78
Which question does business analysis answer for project team members?
- How much will this project cost?
- Why are we doing this project?
- What specific work is the project team expected to perform?
- Will this project succeed or fail?
Why are we doing this project?
79
Which type of estimating technique should a business analyst use to factor in details about possible scenarios for a project?
- Cost-benefit analysis
- Bottom-up estimating
- Three-point estimating
- Analogous estimating
Three-point estimating
80
A business analyst is leading an initiative to update national food industry standards to include source or origin information on all food product labels. First, the business analyst wants to differentiate between internal and external stakeholders.
On which document can the business analyst do this?
- Stakeholder engagement plan
- Stakeholder register
- Stakeholder engagement assessment matrix
- Stakeholder grid
Stakeholder register
81
What is the primary purpose of conducting a stakeholder analysis in business analysis?
- Assign responsibility for project issues
- Identify potential project team members
- Assesses the influence, interests, and needs of stakeholders
- Create a detailed project schedule
Assesses the influence, interests, and needs of stakeholders
82
A large glassware manufacturing company asks a business analyst to investigate the feasibility of turning unrecyclable glass, into a saleable product. While working on the business case, the business analyst discovers several possible stakeholders.
• Process owner-Designs and delivers effective processes related to glass manufacturing
• Senior product manager-Oversees development of products for the company
• Chief executive officer-Plans company strategies and policies
• Recycling and sustainability expert-Knowledgeable about material reuse in commercial sectors
• Recycling engineer-Performs glass manufacturing work and maintains machinery
Which two of these stakeholders should the business analyst consult to gather business requirements? (Choose 2)
- Process owner
- Senior product manager
- Chief executive officer
- Recycling and sustainability expert
- Recycling engineer
Process owner
Senior product manager
83
Just before project initiation, a business analyst needs more information from an external stakeholder. This information should provide the required risk input that will allow the project to commence.
Which type of communication and communication method is the best approach?
- Formal/verbal and push
- Formal/written and push
- Informal/verbal and pull
- Informal/ written and pull
Formal/written and push
84
A business analyst has been working with several internal and external stakeholders to upgrade a company's data protection processes. Which statement about stakeholder communication in this initiative is correct?
- All stakeholders will receive every communication
- Each stakeholder has different expectations about the requirements information
- Display external stakeholder names on the stakeholder engagement assessment matrix
- Stakeholder communication should be push (not pull) because of data security
Each stakeholder has different expectations about the requirements information
85
A business analyst wants to create a collaborative relationship with an external stakeholder about a potential project. They have a good first meeting, and the business analyst wants to ensure a good relationship in the future.
Which action will help the business analyst establish effective communication with this stakeholder?
- Consult organizational protocols
- Organize only face-to-face meetings
- Use compatible technologies
- Determine appropriate channels and frequencies
Determine appropriate channels and frequencies
86
A business analyst is working within a company's portfolio initiative and is regularly in contact with three project teams and associated stakeholders both internal and external to the company. In which two ways should the business analyst optimize communications management? (Choose 2)
- Identify and analyze stakeholders using matrix and onion diagrams
- Maintain a stakeholder register with names and roles of project team members and stakeholders
- Work with each project team or project manager to communicate with those stakeholders
- Use an organizational chart to identify and match stakeholders with the right projects
- Use the responsible, accountable, consulted, and informed (RACI) matrix
Maintain a stakeholder register with names and roles of project team members and stakeholders
Use the responsible, accountable, consulted, and informed (RACI) matrix
87
A development team is working with a business analyst to determine how to implement a helpdesk ticketing system in the organization. On todays meeting agenda is "business rules"
Which is an example of a conversation topic for this meeting?
- How to meet the project selection criteria
- Defining user permissions by level of authority and organizational role
- Project compliance requirements
- Requesting organizational resources for the implementation
Defining user permissions by level of authority and organizational role
88
Why does a business analyst use a situation statement when working with stakeholders during a needs assessment?
- To clarify how the proposed solution can solve the problem
- To ensure that the proposed solution can work within the business operations
- To document the current problem that needs to be solved
- To gain agreement on the need for the project
To document the current problem that needs to be solved
89
A business analyst for an organization has identified a few solutions for a problem and now needs to quickly and fairly determine the best choice for the organization. Which approach would allow the business analyst to determine the top-rated solutions for the organization?
- Decision by weighted ranking
- Backlog prioritization
- Weighted shortest job first (WSJF)
- Voting
Decision by weighted ranking
90
In the context of business analysis, what are three reasons why effective communication is crucial for a business analyst working with various teams within the business? (Choose 3)
- Ensures that all project stakeholders agree on the project's goals
- Enables business analysts to clarify requirements and resolve ambiguities
- Allows business analysts to work independently, without the need for team collaboration
- Facilitates the alignment of features with business goals
- Generates documentation for the project archives
Ensures that all project stakeholders agree on the project's goals
Enables business analysts to clarify requirements and resolve ambiguities
Facilitates the alignment of features with business goals
91
A business analyst is thinking about the required capabilities and features for the desired future state before speaking with stakeholders. What should the business analyst generate?
- A product vision statement
- A requirements traceability matrix and solution statement
- A list of the suggested changes the organization should make or obtain
- A product backlog with user stories from all stakeholder points of view
A list of the suggested changes the organization should make or obtain
92
A business analyst is working with a group of diverse stakeholders. Even though the stakeholders are very active and vocal about ideas and opinions, the business analyst is unable to determine the specific features desired for a new customer service program.
Which tool or technique should help the business analyst obtain the information?
- Questionnaire
- Prototyping
- Brainstorming
- Interviews
Prototyping
93
A business analyst used a requirements traceability matrix to shape the requirements for a project that uses a predictive development approach. Now, the business analyst is being asked to do the same for a project that will use an agile approach.
Which tool will the business analyst use?
- Iteration backlog
- Statement of work (SOW)
- Product vision statement
- Product backlog
Product backlog
94
A business analyst is explaining to a stakeholder how a new service will meet the needs of intended customers. The explanation includes a high-level description of the customer needs and the value the new service could potentially provide.
Which artifact is the business analyst showing to the stakeholder?
- Product roadmap
- Vision statement
- Story map
- Stakeholder requirements
Vision statement
95
A business analyst is working with a project manager to develop a project for an international hotel. The project team will work with all 43 global company hotels to update their catering menus, with a goal of offering a minimum of 80% local products on each menu. Each menu needs to be customized differently, so the project team plans to work with chefs on site to develop the menus incrementally.
How can the business analyst approach release planning to support the team's work?
- Set milestones for each strategic objective the team should meet
- Work with each site hotel individually and plan release together
- Prioritize the more profitable hotels for earlier releases
- Estimate the effort required for each hotel and work with the larger and more complex hotel sites first
Set milestones for each strategic objective the team should meet
96
A project sponsor wants to save some money on this years version of a product and instructs the business analyst to use last years product roadmap. Is this possible?
- Yes, but a previous product roadmap should be tailored for the current project
- Yes, because a product roadmap states a company’s vision for all projects
- No, product roadmap is not transferable from one project to another
- No, a product roadmap is a part of the legal structure of a specific project
Yes, but a previous product roadmap should be tailored for the current project
97
A project team is asked to provide a product roadmap for an upcoming mobile application development project for a logistics company. What is the primary purpose of this product roadmap?
- To list all the bugs that need to be fixed during development
- To outline the project schedule in detail, including every task and deadline
- To provide an overview of the products features and timeline over the projects life cycle
- To document the technical architecture of the mobile application
To provide an overview of the products features and timeline over the projects life cycle
98
A business analyst is working with several stakeholders to produce a business case to develop a new service. The stakeholders have varied opinions on the features of the service, but all agree it is needed and envision an incremental approach to build the service with desired features based on testing and feedback.
Which approach should the business analyst use?
- Play collaborative games to gain consensus
- Vote and use group decision-making techniques
- Take a survey and classify results
- Plan iteratively based on the backlog
Plan iteratively based on the backlog
99
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project manager has opted for a predictive project development approach.
Which statement describes the business analyst role for this project?
- Continuously adapt to changing requirements throughout the project
- Collaborate closely with development teams in short, iterative cycles
- Gather and document detailed requirements upfront, following a structured and sequential process
- Focus on minimizing project risks through continuous risk assessment and mitigation
Gather and document detailed requirements upfront, following a structured and sequential process
100
A business analyst is selecting components for the first three releases and is using Kano analysis. What is the reason for using a Kano model or analysis to determine the content of a release?
- To explore the various types of value that can be derived from the product development and process
- To learn how to gain efficiencies from the solution that can optimize product quality and reduce waste
- To understand, from the customer point of view, about the importance of features under consideration for the products future state
- To document and evaluate how user stories satisfy individual stakeholder requirements
To understand, from the customer point of view, about the importance of features under consideration for the products future state
101
During business analysis work, requirements can be in a verified, validated, prioritized, or approved state. Which statement explains the difference between verification and validation?
- Validation is performed at the end of a project, whereas verification is performed at the beginning
- Verification seeks compliance with quality standards, whereas validation seeks compliance with customer needs
- Validation should be performed before variation
- Verification can be performed by the business analyst alone, whereas validation should be performed with the project team
Verification seeks compliance with quality standards, whereas validation seeks compliance with customer needs
102
A business analyst with a background in Lean Six Sigma is using a value stream map.
What is the business analyst attempting to do?
- Speed up the projects time to market
- Demonstrate project quality using a visual
- Show the project team how to streamline the workflow so that waste is minimized
- Collaborate with the product owner and stakeholders about which features and user stories to prioritize
Show the project team how to streamline the workflow so that waste is minimized
103
A project to build a tunnel is using a predictive development approach. How does a business analyst know that a project manager has accepted a requirement as part of the project?
- The requirement is listed in the requirements management plan
- The requirement is prioritized on the product backlog
- The requirement is listed in the scope management plan
- The requirement is listed on the requirements traceability matrix
The requirement is listed on the requirements traceability matrix
104
A software development project is nearing completion, and a project team member is responsible for determining if the product is ready for delivery.
Which two actions should the team member take? (Choose 2)
-Validate requirements using a requirements traceability matrix
-Check the acceptance criteria in the scope statement
-Build a prototype or create a storyboard for testing
-Define product changes by checking the product backlog
-Perform project closure and benefits verification
Validate requirements using a requirements traceability matrix
Check the acceptance criteria in the scope statement
105
A project team is working with a business analyst to develop a climate control system for commercial warehouses. Which is an example of the validated requirement?
- Stakeholders want the climate control system delivered on time and within budget
- The system complies with the required industrial specifications, with a sustained temperature of 18 degrees Celsius and an air quality index (AQI) rate of 45
- The design features are listed on the product backlog in a ranked-order manner, according to which can deliver desired value
- The customer and other stakeholders have agreed on the proposed design and cost of the climate control system
The customer and other stakeholders have agreed on the proposed design and cost of the climate control system
106
A business analyst needs to build a shared understanding among stakeholders about what is to be delivered by a project. Which choice should the business analyst make?
- Define acceptance criteria
- Define and elaborate requirements
- Verify Requirements process
- Conduct Elicitation process
Define acceptance criteria
107
What are the two primary purposes of defining acceptance criteria? (Choose 2)
- Create a detailed project schedule
- Establish a scope baseline for evaluating the final product
- Limit stakeholder involvement in the validation process
- Determine the project's budget and resource allocation
- Ensure the product meets the specified requirements
Establish a scope baseline for evaluating the final product
Ensure the product meets the specified requirements
108
How do project teams gather diverse perspectives and insights from team members for in-depth discussions, idea generation, and issue resolution during a project?
- Perform a root cause analysis
- Conduct retrospective meetings
- Use the Perform Integrated Change Control process
- Request a stakeholder meeting
Conduct retrospective meetings
109
A project manager has been trying to clarify requirements that have been elicited from a diverse group of stakeholders, but there are direct conflicts in the priorities expressed about the requirements.
Which two tools or techniques can be helpful in solving this problem? (Choose 2)
- Coordination or standup meeting
- Retrospective
- Focus group
- Market research
- Interviews
Focus group
Interviews
110
A project manager has just finished identifying and analyzing the project stakeholders.
Now, the project manager is preparing to meet with the key stakeholder for the first time to clarify a few of the requirements that were elicited by the business analyst.
Which of the following should help the project manager have a successful meeting?
• Organizational chart
•A private meeting room
• A video camera to record the meeting
Incorrect
• Stakeholder engagement plan and other artifacts
A private meeting room
111
Which three strategies can help project professionals manage conflict and solve the problem that is causing the conflict? (Choose 3)
- Keep communications open and respectful.
- Maintain a safe environment to explore the source of the conflict.
-Focus on the people, not the issues.
-Talk about what happened in the past.
-Apply emotional intelligence (El).
Keep communications open and respectful
Maintain a safe environment to explore the source of the conflict
Apply emotional intelligence (EI)
112
Which three are examples of activities included in stakeholder engagement? (Choose 3)
-Classify groups by their level of interest or influence
-Set up ground rules
-Create the responsible, accountable, consulted, and informed (RACI) matrix
-Assign resources to tasks
-Determine the required level of access to project information
Classify groups by their level of interest or influence
Create the responsible, accountable, consulted, and informed (RACI) matrix
Determine the required level of access to project information
113
Which three are components of a project budget? (Choose 3)
-Earned value
-Cost estimates
-Management reserve
-Cost variance
-Contingency reserve
Cost estimates
Management reserve
Contingency reserve
114
What is the approved version of a project budget called?
- Management reserve
- Cost baseline
- Budget at completion (BAC)
- Earned value (EV)
Cost baseline
115
On a project to develop a customer service system, the project manager is creating the scope management plan.
Which three of the following statements are true about the scope management plan?
(Choose 3)
-It will be impacted by other parts of project planning such as the communications management plan.
-It documents how scope will be iterated and controlled.
-It will not change after approval.
-It may be based on organizational forms or templates.
-It describes how to prioritize scope requirements.
It will be impacted by other parts of project planning such as the communications management plan
It documents how scope will be iterated and controlled
It may be based on organizational forms or templates
116
A project team wants to keep the executive project sponsor and other executive stakeholders informed about the project timeline without overwhelming them with details.
Which two schedule formats are suitable for this purpose? (Choose 2)
-Cumulative flow diagram
-Milestone chart
-Roadmap
-Story map
-Work breakdown structure (WBS)
Milestone chart
Roadmap
117
A government is undertaking a large-scale infrastructure project to build a new highway.
This project will involve planning, engineering, construction, and coordination with various stakeholders to ensure successful delivery.
What should the project manager use to analyze the project risk?
•Prototyping
• Decision tree analysis
• Cost-benefit analysis
• Affinity diagram
Decision tree analysis
118
Halfway through a project, a key supplier informs the team of a 7-day delay in delivering essential materials. Where can the project team look to find out if the project will be delayed?
• The project management plan
•The network diagram
•Thish date dee diagram for the late
• The milestone chart
The network diagram
119
A project assistant is being coached by a project manager on preparing a work breakdown structure (WBS). The project manager adds that the WBS should follow the 100 percent rule.
What does the project manager mean by the 100 percent rule?
- The WBS should include every aspect of the work required to fulfill the project scope and only the relevant product components
- The WBS should include everything the project team and what the operations team will do during transition
- The WBS should contain a full description of the project scope, but not the product scope
- The WBS should describe the entire project, from pre-initiation (business analysis) to closure
The WBS should include every aspect of the work required to fulfill the project scope and only the relevant product components
120
A project manager is decomposing a project into a work breakdown structure (WBS). Which of the following statements applies to work packages in a WBS?
- Work packages are the highest level of work in the WBS
- The work packages should show the dependencies between activities
- The number of work packages reflects the size of the project scope
- Work can be decomposed as required into work packages
Work can be decomposed as required into work packages
121
A project is in the planning phase. The project manager is decomposing the scope into the work breakdown structure (WBS).
Where on the WBS will the team find information about the deliverable that will allow them to obtain the information about the schedule and cost?
• A - Project name
•B - Control account
• C - Planning package vOD - Work package
•D - Work package
D- Work package
122
Which term describes the structure or arrangement of content in the work breakdown structure (WBS)?
- Logical
- Linear
- Sequential
- Hierarchical
Hierarchical
123
A project to build a bird sanctuary is scheduled to last 5 years and is now entering its second year. The project manager wants to perform an audit on the project to ensure the team is adequately measuring and checking various project constraints, including time, cost, scope, quality, risk, and resources.
What should the project manager check?
- Project controls
- Baseline
- Project management plan
- Lessons learned
Project controls
124
How are baselines used as a project control?
- Baselines are visual representations of the ideal project schedule, budget, and scope
- Baselines are a reference point for comparing planned versus actual project performance
- Baselines contain the list of the final project deliverables.
-Baselines include essential cost, schedule, and budget information from stakeholders.
Baselines are a reference point for comparing planned versus actual project performance
125
A project manager is trying to determine which project deliverables and processes are subject to strict compliance requirements or auditing. Which project document should the project manager review?
• Requirements management plan
• Requirements traceability matrix
• Scope management plan
• Quality management plan
Quality management plan
126
A large engineering and infrastructure development company will initiate several portfolio projects in the future. The company prefers to use a plan-based development approach since the local government is always a key stakeholder with many compliance requirements; however, they want to try agile on one project that would benefit from this approach.
Which project from this list is suitable and would benefit from an adaptive approach?
•A project to build a high-altitude weather balloon with a design that was already successfully tested
•A roadwork project that takes place every year during the rainy season
• A building construction project on an island with highly changeable weather conditions
•A project with an experienced team to build a skyscraper
A building construction project on an island with highly changeable weather conditions
127
A project team is working on a project scheduled to run for 12 months with a budget of
US$500,000. Here is the project status at the 3-month milestone:
• Planned value (PV) is US$100,000
• Earned value (EV) is US$125,000
• Actual cost (AC) is US$150,000
Incorrect
What is the cost variance (CV) for this project?
To calculate the cost variance (CV), we use the formula:
CV = EV - AC
- - US$50,000
- -US$25,000
- US$25,000
- US$125,000
-US$25,000
