Study Group Questions Flashcards
1
Q
How do I setup/upload a new pdf document that requires a DocuSign/Adobe Sign signature in MD-App?
A
Setup>MD-App>Documents
2
Q
True or False: Aiva Application Analytics is a global feature not facility specific.
A
False, it is per application template.
3
Q
How do I make an application template available to send as a reappointment application template? For example, when I start a reappointment I want to select a specific application template.
A
Go to Set up MD APP Application Templates the app needs the template to have the isreappointment checked off.
4
Q
Which document signing service could you setup with MD-App?
A
AdobeSign OR DocuSign – not both.
5
Q
How do I require a minimum of 3 peer references in my MD-App template?
A
Select 3 in the Required Objects 0 so the applicant would need to enter at least 3 references in the step in the application
Setup MD APP Applciation Template. Click on templates. Scroll down and select the field Peer references and click edit and type in 3 in required objects.
6
Q
Which email is sent to the initial applicant if they do not have an MD-App account?
A
NewApplicationNewAccount
New Account, New Application. New Applciation New Account.
7
Q
True or False: The Template Document Map
feature in MD-App setup is used to automatically merge .pdf files at MD-App application import and save a copy of the merged .pdf in the provider’s ‘Files’ tab.
A
True
8
Q
I do not to want the system to auto-verify the application, how do I stop this?
A
Upon MD APP import process, don’t want them to run uncheck verify all
9
Q
What is required to send out an MD-App initial application template? Do I need the NPI?
A
Provider’s email, First name, last name. NO NPI need.
10
Q
True or False: I forgot to add a DocuSign/Adobesign document - I would need to restart the application process.
A
False – you can go into the application and add the document before the application is submitted.
11
Q
True or False: I always have to be the one to reset the provider’s password.
A
False – the provider can reset their own password when they access MD APP
12
Q
True or False: If an application is imported, I can hit the rewind button.
A
False. Once imported the application cannot be altered.
13
Q
Where do you setup verification automation for MD-App? For example, when the application is imported.
A
Setup>Aiva Credentialing>Credentialing Automation Settings
(Is this the same question as above??)
14
Q
In a market/multi-facility type structure - I have one provider appointed at one facility, however they need to apply to another facility. Which option is this in MD-App?
A
Credentialing>MD-APP>New Affiliations
15
Q
What does Import Conflicts indicate?
A
What is in MD-Staff is different than what the provider put on their application.
16
Q
How do I create a password for the MD-App applicant?
A
In MD APP under Users click the users name and either Set Password or by clicking reset password it sends an email to the provider to reset their own password.
Credentialing, manage applications. Users, click the email and click set password.
17
Q
Get familiar the manage application dashboard and what is displayed on it. Get familiar with the different statuses on the Manage Applications dashboard.
A
Needs Attention: Application is ready for specialist review. Ready to Import: No conflicts and application can be reviewed and imported. Conflicts: Application and MD staff don’t match, need specialist review and approval of conflicts before importing. In Progress: Application has been imported and is being worked on by specialist. ALL: list of all applications whether imported or outstanding.
18
Q
When using MD-App, what is the proper workflow for sending an Initial Application at the facility-level for a provider returning from resignation (currently ‘archived’)?
A
Unselect the ‘Archived’ checkbox on their Appointment page. Next, send the application via ‘Begin a Reappointment’ selecting the ‘Initial Application’ application template.
19
Q
What fields on the Provider’s appointment page auto-populate with MD-App?
A
Application Sent,Application Submitted,Application Received,
20
Q
When building a checklist what is the proper TaskID for the State License Verification Task?
A
License/Credential Verification
21
Q
When building a checklist what is the proper TaskID for the NPDB Verification Task?
A
Verification / subtype NPDB
22
Q
A Super User for your MD-Staff setup a monthly scheduled task for the OIG verification. If you want the checklist to only have one OIG verification what should you set on the checklist template?
A
Set the count to 1
23
Q
Get familiar with which icons/buttons get you to your assigned Checklists items – not via the Provider Record.
A
My Tasks on the upper right - Or Under MD Staff – Tasks by User - or Under MD Staff – Task by “my name”
24
Q
When you complete a Provider’s credentialing checklist, what happens to their Appointment page?
A
Application processed date populates and credentialing complete checkbox gets checked
25
If you setup your checklist to require 3 peer references and you add it to a Provider Record who has two references, can you explain how it will look like to another user?
A line item of Professional Reference will populate as well as the line items with the names of the other two references that provided.
26
Which button on the Checklist section of the provider record allows you to see the checklists that are archived or at a facility or market level?
Options
27
What is a checklist?
A to-do list of all the tasks in the credentialing process.
28
What is the task ID for NPI?
Verification Subtype NPI
29
If you need to publish provider privileges at a future date, what Aiva Aware job would you need to enable?
Aiva Aware / Publish Privileges
30
When you build a privilege form what types of elements can you add?
Privilege, Text, Custom Privilege, Criteria or Signature Line
31
What is the purpose of adding a new version of a privilege form?
Eliminate the need to manually send reappointments one by one when transitioning to a new privilege form. Replace old version once activated.
32
True or False: If you have a market level privilege form, and if you wanted to add criteria - could you make it facility specific?
True
33
If you create a new privilege form to replace an existing privilege form and want to make sure providers with the old privilege form automatically get the new one at reappointment, what should you do?
Archive the form and list the Next Form to replace
34
True or False: Individual Privileges on a Market Level Privilege form can be subscribed to by one or many facilities, but not all facilities need to support every privilege for it to function as a Market level form.
True
35
In the Privilege Form, when adding a Core Bundle of Privileges, it is important to do what to the first Privilege?
Check “Is Core Privilege”
36
Go to the Privileges menu, select Privileges Form and review what the “Privileges” button does?
Brings up the privilege form for editing
37
When recording privileges what does the edit button do (front page)?
Allows to you to default status, assign a granted and expired date or archive the privilege for
38
True or False: Can you have different statuses for different privileges?
True
39
What are the 2 options for adding proctoring to the provider record?
Jump to>Record Privileges>Privileges - Or - Privileges>Provider Privilege Maintenance
40
In the Provider Record, Record Privileges page which allows you to hide old privilege forms?
Archive
41
True or False: Proctoring is a requirement for privileges.
False
42
When recording provider privileges, how does the edit button work?
Allows you to set the default status, granted and expired dates as well as archive the privilege form.
43
When recording provider privileges, how does the options button work? Hint: Bulk update/approve
Bulk update to overwrite existing statues/dates set granted date to null and/or replace only existing privileges ignore unwanted privileges.
44
Which subfolder/tab allows me to record provider privileges?
Jump To> Record Privileges
45
What fields populate when the credentialing checklist is complete?
Credentialing complete box is checked, Application Processed date is populated
46
Where should I put the provider's home address and why?
Additional items > Home addresses >because it is confidential information. You can restrict access.
47
In the files section, if I add a copy of an ACLS license, how can I link it to the License/Credentials tab?
In Files click Attached record, select record type of Credential and Name ACLS
48
Name 3 fields in the demographic section?
Personal Information, Numbers & Identifiers and Associates/Language
49
Go into the Proctoring section of the provider record - click add, what is the FPPEID field used for?
MD_STAT
50
True or False:
All fields on the appointment page can be an alarm.
False
51
When you update the appointment page what is automatically created?
All Appointment History - a history record.
52
In a provider's record under Jump to> Record Privielges, what functionality is allowed when clicking "edit?"
Allows you to select a default status of granted, pending, requested, suspended, suspended or expired. AND the granted and expired date OR can archive that set of privielges.
53
From Jump To>Record Privileges> Privileges: When using the "options" button to overwrite Privilege statuses and dates where does the status, granted and expired date pull from?
Jump To > Record Privileges > Edit screen
54
True or False: If you apply Privilege default status and dates to a Privielge form you **cannot** have different privielge statues or dates on an individual privilege within that form.
True
55
Which menu option on the Record Privileges page of the provider record allows you to hide older privielge forms that are no longer valid for a provider?
Archive
56
When you are on a provider privilege form in the Record Privileges section of a provider record, you can bulk update dates for privielges by selecting which button.
Edit
57
MD-App Email Template - The MD-App contact merge fields are designed for what purpose?
It automatically inputs name, title, email and contact information for the predefined credentialing staff member.
58
Setup - if you need to create an email template for Pronto Update or Pronto Survey where would you go?
Set up > Files> Survey Templates.
59
True or False: Scheduled messages can be sent out often, could you set up a data rule to send out messages daily?
True
60
Can you create a scheduled message for a provider who had their status changes in the system
No, it would be a triggered message.
61
A scheduled message could be set up to get updated infrormation, but you must add a ______ survey.
Pronto Update Survey
62
Can you create a scheduled message for the FPPE date?
Yes, FPPE date is an object type in the scheduled message.
63
Be familiar with the difference between a scheduled message and a triggered message.
A scheduled message will be sent out according to criteria you set up (every 7 days for example) a triggered message is sent when something happens, i.e. a data change or when credentialing is complete
64
When setting up a triggered message what options do you have for setting up data rules?
Has changed, Has Changed to, Has Value , Change To, Changed from.
65
When creating a scheduled message for expiring DEA licenses, which Object Type must be selected.
Credential
66
Pronto There are different types of Pronto Questionnnaires, which tyupe would you use to get updated license information from the provider?
Select Type, Prontoupdate.credential
67
True or False: Pronto surveys are accessible through a mobile phone, Ipad - no browser is needed?
False - a browser is needed.
68
True or False: Pronto update allows you to do provider surveys for Leadership Elections and Bylaw modification voting
False - that would be Pronto Survey
69
True or False: The PDF Merge feature allows you to email providers
False
70
Demographic Merge - How would you log activity if you communicated to a provider?
Check the Log activity/attach to log in the demographic merge to log in the mail log
71
I would like to create a package of documents - pdfs and reports what should I set up
Merge Package
72
What type of expiring merge letters are available in the merge/pronto menus?
License/Credential, Board Certification, Insurance, Medical History or Dues
73
Where would I go to send out a board approval letter to an applicant
Merge pronto>Demographic>Select Names/filters>Select document
74
Provider Record (Mail Log) What communications / merges get stored in the provider's record > mail log
demographic merge, email and merge packages
75
Where do I create templates for an SMS merge
Merge Pronto>Setup>SMS Template
76
How do I merge mailing labels for providers
Reports>Mailing Labels>Custom Labels
77
Setup - Where do i add or edit a Microsoft Word Template that has MD Staff merge fields
Setup>Files>Word Templates
78
The path setup menu, files _____ is a way to look up demographic merge fields
Demographic Merge Fields
79
Which feature allows you to track SMS messages and the history of the message
MD Staff Connect
80
Where do you locate the history of ALL reference AND demographic merges for ALL providers
Merge/Pronto>Merge Downloads and Status OR Logs>Batch merge Job
81
Explain how E-Priv Works
It is a centralized location for read only viewing of provider data, privleges and proctoring
82
How does the provider's photo get into E Priv
Provider Record - In the demographic page of set up add field Photo Last updated.
83
How would you exclude a specific status or department from E priv
By adding a filter.
84
True or False: Access to E Priv can be accomplished with an auto login URL with a known IP address or with a username and password
True
85
True or False: There are 3 methods to get into E-priv
True
86
Explain how provider privileges get into E-Priv
| `
Activated with Granted and Expire dates. Provider record>Jump to>Record Privileges>Add?Choose the form, default status, granted dates and expire dates and approve. Then go inside the privilege form to grant/approve.
87
True or False: MD State OPPE data can be viewed in E Priv
False
88
When using Ad hoc Query ad use Setp 3 to build a filte,what does the operator of between mean?
Allows you to pull providers based on a range of data
89
In Step 1 of Ad hoc Query, add the license table, what options are listed when its added.
All available license types, ACLS, DEA, CSR, Primary INUse Bit
90
Where do all saved ad hoc reports live so you can run it again
Reports>Ad Hoc Query>Open>Find your report
91
Name some common tables that you would use in the Ad Hoc Query Step 1
Demographic, LIcense, departments, privileges, checklists.
92
True or false: You can add the board certification table only once.
False
93
In Ad Hoc Query, there is an output format step - what do you need to select to have the fields go across the page (version 10.1
Flatten
94
Under the setup menu there is a section called LoginAttempts what information does this give you
The username, date and time, facility and IP address and whether it was a successful log in or not.
95
Go to the Other Menu select CME which report gives me the provider, courses taken and number of credits
Courses Attended and Credits by Provider
96
If you experience issues with loading a report and need to report it to our support team, what should you give them
The name of the reoprt, the facility/market and very specific issue and which data records you are referring to.
97
True or false: Document bundles are for provider communications
True
98
There are different send methods for document bundles, name 3: Which one is recommended
ANY IS Preferred (Print, Email and Fax)
99
When creating a document bundle, why should you put Pronto in the naming convention
to distinguish the difference bertween a Pronto and Word Verification
100
Where in the provider record would you run a National Student Clearinghouse verification? Do you need a subscription/account to NSCH
Education/ Training - Yes you need a subscription
101
If you have a reference questionnaire in a Microsoft Word Template and would you need a document bundle? What type of letter is this - a deompgraphic or verification
Yes, you need a bundle to add the release and privileges. This is a verification.
102
True or False: Document bundles are for pronto verifications not microsoft word templates
False
103
There is an email message that can go with each document bundle, can I select a different one for each bundle?
Yes
104
Explain the purpose of the document bundle
Allows you to put a message template together with the pronto questionnair and word documents.
105
There is a log for all reference/verification and demographic merges, where is this located?
Merge/Pronto>Logs>Batch Merge Jobs
106
Is PreCheck verification a complimentary service?
No
107
If you go into the Provider Record and click on a reference and then hit the edit button, if you scroll down you will see the image below - what is the purpose of this?
Peer References
Fax Peer Reference Pronto Verification
Allows you to customize send methods
108
Which button on the Checklist section of the provider record allows you to see the checklsits that are archived or at a facility or market level?
Options
109
True or False: You can use a site checklist template at an entity.
False - only use a site checklist tempalte at a site and an entity checklist template at an entity.
110
To assign a checklist in Aiva cycles to a single provider, you would follow the same process that you would do to assign checklsits for a new or existing provider
False, assigning the checklist is an automated process in Aiva cycles. You woulld not need to assign the checklists manually.
111
Which one of the following items would be listed first on a checklist (the number listed before the Task ID is the preference number entered on the checklist)
PReference 3, Fellowship Verification
Preference2, Internship verification
Preference 2, Medical Education Verification
**Preference 1, Hospital Verification **
112
True or false: Checklists for sites, entitites and contracts can only be created in a managed care facility
True
113
Where do you go to assign checklists to a group of providers
Credentialing>Workflow>Assign checklist
114
What is the default expected duration in days for a task
30
115
When creating a new checklist, which of the following fields are required to be filled in?
Template name
116
Which option allows you to save a history of text message sent to and from providers
MD Staff Connect
117
If you choose to select log activity while performing a merge what will this do?
Save a record of this merge in the providers mail log
118
Where do you go to modify/manage the template
Setup > Files> Document bundles .
119
Where do you go to send a board approval letter to a provider or a group of providers
Merge/Pronto>Demographics
120
Where do you go to locate a history of all reference and demographic merges for all providers?
Merge/Pronto>Merge Downloads and Status
121
If you want to send a peer reference verification to mulitple providers at once where do you go?
Merge Pronto>Bulk Reference
122
Where do you go to create or manage a pronto survey template
Setup>Files>Survey Templates
123
True or False: If you are performing a large merge, you can navigate away from the screen while it completes.
True
124
When you are performing a reference merge are you communicating with the provider or the providers references?
The providers's reference
125
Which merge fields do you use to merge provider information onto a demographic or reference letter
demographic merge fields
126
Where do you go to send a package of documents to a provider?
Merge/Pronto>Merge Package
127
Where do you go to create or manage message templates in MD Staff
Setup>Administrative>Message Templates
128
When you are saving a demographic merge letter which value do you enter into the Type field?
Demographic
129
You can find a list of demographic merge fields in MD Staff in the Help Center
True
130
Which module is used to create message templates for merge packages
Merge: Demographic Package
131
Which module is used to create message teamplates for merge packages
Merge: Demographic package
132
Which merge fields do you use to merge information about a reference onto a reference merge letter
Reference Merge fields
133
Where do you go to create new or manage existing merge packages
Merge/Pronto>Setup>Merge Packages
134
What is an organization merge
If you have a managed care enronoment and you need to send letters
135
True or False: You can find a list of reference merge fields in the help center
True
136
What is a PDF Merge
A PDF merge allows you to merge information from the provider record into a PDF document
137
Where do you go to add or manage demographic or reference letter merge templates
Setup>Files>Word Templates
138
True or False: You can use the help center to locate merge fields for document bundle message templates
True
139
The template Default: Peer Reference Pronto Verification here is also known as a _________? (Template: Default: Peer Reference Pronto Verification)
Document bundle
140
Which of the following is NOT an example of a file that is placed in the files section of a provider record?
*** Copy of license verification**;
* release and authorization;
* privilege reports;
* copy of imported application from MD APP
*
141
Which of the following actions can I do through the credentialing option in the top menu
* Set up merge documents and document bundles;
* * run basic credentialing reports and ad hoc query report;
* * **Start an MD App online application or create an application (provider record) manually; **
* * it allows an MD staff user to verify licenses and credentials.*
142
True or False:An MD staff user is able to modify existing reference addresses (hospitals, peer reference etc.) by going to Setup >Addresses> Select reference type
True
143
What area of the provider record contains the Home Address for a provider
Additional Items
144
In the provider record what data fields are in the demographic section
Identifiers, cell phone, email (**NOT providers next appt)**
145
What section of a provider record in a managed care facility stores the contract and health plan information for a provider
Enrollment
146
If a provider is no longer active what should you do
Arhicve the provider record so it does not show up in a roster or E-Priv and put a resigned date on the appointment page.
147
What does the on staff check box do for the provider record
It takes the provider record from an applicant to an on staff provider; The provider will now show up in the roster report and on E-priv
148
What is the purpose of a checklist
The checklist is a to do list of all items in the credentialing process.
149
Which of the following is NOT listed in the other section of the top menu
*** SMS Merge**
* Meeting
* CME
* Committee
150
True or False: In the task by user page in the basic dashboards, you are able to see the tasks that are either overdue, due in the next 30 days due in 30-90 days or due in 90 or more days
True
151
True or False: The search option in the top right corner of MD Staff lets you search by entering the first name of a provider. The format is first name, last name
False
152
What is a document bundle
It is a combination of documents that include a reference questionnaire and selected file types
153
In the basic dashboard video the workflow page allows the users to see
Incomplete applications, upcoming reapopintment applications and expirables.
154
On the provider record in the license/credential section, what does the verify button do for that license
It verifies the license, attaches the PSV document and records the details in the verification log
155
True or False: An MD Staff user is able to enter Privielges effective and expiration dates in the appointment section of the provider record
False, the effective and expiration dates for a privielge forom can be entered in the Record Privilege section of the provider record.
156
To make changes to the privileges or text on a privilege form template, you would need to go to
Privileges>Privilege forms>Select Form>Privilege document
157
In the provider record which section allows you to add or edit privileges
The Jump To Section
158
True or False: Individual facilities are able to modify market privilege forms from the facility
False
159
True or FalseYou are able to add Privielges from other facilities by using the Import option in Record Privileges
True
160
Which icon when editing Privileges allows you to drag and drop the privilege element to a different spot on the privilege form
Cursor
161
True or False: If a specific privilege or procedure requires proctoring, you can identify the number of cases needed to fulfill the requirement from the record privileges area
True
162
What editing option is NOT available when adding a description for a privilege, text or criteria?
Indent
163
True or False: Proctoring can be a requirement for provider specific Privielges but it is not required
True
164
What can E priv do
E-Priv displays provider information and approved privielges as a read only display so the information cannot be changed.
165
In the provider record where do requested privileges come from
They are improted from MD APP in the online application
166
True or False: When you archive a privilege form, you do not have the option to map the old privilege form to a new privilege form so a provider gets an updated privilege form during the reappointment application process
False
167
Which menu option in record Privileges allows you to remove or hide privilege forms that are no longer valid for a provider
Archive
168
Which communication method is preferred
ANY
169
What do you do for a picky provider who wants only a fax
With a fax plan - set up the default to FAX in the hospital affiliation or reference address
170
True or false. If a new unrelated table is added to an existing ad hoc query, any fields correlating to the original table will be automatically removed from the report
True
171
Tell me how to get to the VC users/accounts/permissions
Setup>Virtual Committee>Manage Users
172
I need to create a message template for the VC process, which module should I select?
Setup >VComm>Setup Types and Templates
173
Where do I go to reset a VC users accounts?
Setup>Virtual Committee>Manage Users
174
In the provider record where do I see outcomes and how do I edit them
Virtual Committee Outcomes - you can NOT edit them.
175
Name two reports that provide the providers outcomes/reviewers etc.
Meeting minutes and review abstracts
176
True or false: There are 3 types of review types that can be created, what are they?
True: Case Review, facility Event and Provider
177
Where do we build committee membership in MD staff
Other > Committee
178
True or False: Workflows are global
False
179
True or false: When you assign a virtual review with a workflow you should be able to edit the workflow when its in progress. For example, you assign a workflow to a provider record and you need to add another step to the workflow
False
180
When you build a workflow step - there are 4 sub steps, what are they
1. Name,
2. Reviewer Assignment
3. Completion Rules
4. Completion actions
181
If you setup a workflow and select your credentials committee is assigned, select quorum and what does that do?
Quorum- you get to decide if you want to use All Reviewer, Majority, Number of Reviewers or Any Reviewer
182
Which permission do you allow to a VC user they just provides outcomes? They do not need to create types/templates or workflows
Reviewer
183
In the Aiva dashboard, there's a Committee bucket, please explain how this is used?
The Committe Bucket is used for virtual committee
184
True or False: If your provider belongs to an active Aiva Cycle, the overall Aiva Cycle Progress displayed on the Provider's Summary page will display 100% complete when the virtual review is complete. Note: In this scenario you have Virtual reviews started by Aiva Cycles.
False - publishing is calculated into the Aiva cycle.
185
When you activate the cycle there are two options, what are they and why?
Activate without sending or activate with sending applications
186
True or False: All these items cause a needs attention item - a negative attestation question answered, a negative license verification and a negative Virtual Committee outcome.
False - VComm result does not trigger a needs attention
187
When publishing a provider, explain how you would use the effective date.
The effective date is the date the appointment information will update - i.e. the date the privileges become effective.
188
When you go to the Publish bucket, which area allows to batch update privileges to approved?
Publish privileges with status changed to Approved
189
How can I automatically archive files with an expired date?
Aiva aware job - provider Files Expirations
190
True or False: You come upon an empty cycle - no providers are in that grouping. You should delete it
False, Skip Cycle
191
You activated a cycle and one application did not send, what should you do
Send the application manually
192
Explain the purpose of assigning a team to an Aiva cycle template
Aiva will assign each file to a user in the team, i.e. initial appointment specialists, reappointment specialists.
193
You started an Aiva cycle template and finished assigning the providers, the system has grouped them accordingly. You decided you want to start over and delete the template. You can get an error message - why?
When built it tags each providers' record. Error message because you have already told the system they belong to a cycle
194
True or false: There is a setting that allows the system to automatically import applications so you do not have to do it
True
195
True or false: When a provider is in the Ready to Publish phase of an Aiva cycle the last appt and next appt dates will populate as the new granted and expired dates on the privilege form when the privilege status is changed from requested
True
196
If a provider is approved and you are ready to publish today, what should the effective date be?
Today's date
197
True or false: Once you published a provider through the Aiva dashboard you can NOT change what you published
False
198
You just published a provider via the Aiva cycle dashboard, you need to change the dates, where do you go to do that
The providers' record> Appointment page
199
What is the difference between the next appointment date vs the next cycle
cycles are grouping - reappointed by group/month. Next appointment date is the actual date their privileges will expire
200
When does the Aiva cycle/grouping archive? In other words, the grouping does not show up on the dashboard anymore
Once all the applications have been published
201
What is the final step in the Aiva Dashboard
Publishing
202
Provide some examples of an item that needs attention
Negative attestation question / verification
203
Explain the credentialing phase (bucket) of the Aiva dashboard
That is when the credentialing specialist is working through the checklist to complete the PSV
204
How can you stay updated with the latest features with MD-Staff?
Click on the envelope that has alerts and messages, help center
205
How can you stay updated with the latest features with MD-Staff?
Click on the envelope that has alerts and messages, help center
206
True or False: I am responsible for learning new features/ongoing changes to MD-Staff?
True
207
True or False: An HL7 data feed can send provider information as soon as it is updated in MD-Staff.
True
208
True or False: MD-Staff can be a source of truth if only the Credentialing Office keeps track of provider's information and doesn't solicit input from other entities.
False
209
True or False: Standardizing lookup table values should be done by only one person. There is no need to check in with other stakeholders.
False
210
True or False: You can send MD-Staff data to a warehouse and HL7 MFN - both can happen because these methods accommodate both.
True
211
True or False: In a market/multi-facility type structure to ensure consistent data management for organizations with shared credentialed providers (I.e., One provider has multiple appointments within one organization) - a universal workflow diagram should be created to detail when and how data should be managed.
True
212
In order to create a user account - what fields are required?
Username
213
True or False: You should limit security permissions when creating an administrative account - for example, only the proper users can reset passwords.
True
214
Which permission do I allow for a user to get access to the provider's home address and SSN?
Credentialing_Sensitive
215
True or False: In a market/multi-facility type structure you can setup specific permissions with an Enterprise level, with this templates could be global and facility specific.
True
216
The best way to report an issue is to _______________?
Help>Submit a Ticket> provide very specific details and screen shots.
217
True or False: When setting up child permissions, you can restrict certain field which means you can allow / deny for specific fields.
True
218
Which permission takes priority - individual permissions or group permissions?
Individual
219
What are the search options for a provider?
Credentialing>Advanced Provider Search
220
In the Managed Care facility setup what can you track?
Provider enrollment data (contract health plan, contract type and effective date) entities and sites
221
True or False; You can globally replace provider files
False
222
Where do I record CMEs for a provider?
Other>CME>Record/edit CME Courses
223
True or false: Privielges that expire can be set up as an alarm
False
224
Where do you setup SAML Certificates / SSO?
Setup>Security>SAML Configuration
225
Go to the Other Menu, select meetings, is there an option for sign in sheets?
Yes
226
How do you setup an alias for a provider
Provider record>Additional Items>Aliases>Add
227
There are specific meeting types when recording a meeting in MD Staff - what are they
General Staff, Committee, Department, Division, Section and Virtual
228
True or false: A Web API is a complimentary service with MD Staff
True
229
How can you setup a unique identifier for a provider
Setup>Administrative>Provider ID Generator
230
True or False: An MD Staff user is not able to mofidy the permissions of an API user. An API user will have full access when their user is created
False
231
True or false: MD Staff can be a source of truth if only the Credentialing Office keeps track of provider's information and they do not solicit feedback from other departments.
FALSE
232
What is API
A data interface that communicates with another software. Application programming interface. MD Staff can talk to another system i.e. provider dictionary
233
What is HL7 Data Interface
Transferring healthcare data between healthcare systems. Provider on staff and need the record to interact with another system
234
What is a data warehouse
MD Staff can send data to a warehouse for reporting. Building are port that needs special formatting (not doable in ad hoc query)
235
What is SAML Single Sign on SSO
An authentication method that enables users to securely authenticate with multiple applications and websites by using just one set of credentials.
