Study Guide Flashcards

1
Q

________________ is to protect the community from the dangers of uncontrolled fire, other emergencies, save lives and preventing property loss. Why an organization exists.

A

Mission

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2
Q

functions within the department (e.g., suppression, prevention, training)

A

Division Of Work

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3
Q

What law allows military veterans preference

A

Veterans Preference Act

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4
Q

deals with word meanings

A

semantics

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5
Q

environmental distraction - drowns out or interferes message sender is transmitting.

A

Noise

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6
Q

intentional editing of a message in order to avoid conflict

A

Filtering

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7
Q

beliefs, values, and norms shared by the members – parallel

A

Organizational culture

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8
Q

occurs not because the language is different, but the meanings of words are different for the sender and the receiver

A

Frame of reference

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9
Q

understanding the other person’s point of view

A

Empathy

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10
Q

a. elicit excitement from the program proponents;
b. educate the informed
c. neutralize the objections.

A

Program Proposal

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11
Q

What is the first step in proposing a program

A

tell the reader/listener about the program proposal contains.

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12
Q

What leads to efficiency and effectiveness

A

Communication

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13
Q

open records law request for information

A

Freedom of Information Act

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14
Q

First step in conducting research

A

identify clearly the problem or opportunity to be defended.

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15
Q

First step to develop FF skills/abilities assessment

A

perform personal audit of your FF’s current skills, knowledge, and abilities.

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16
Q

What Are the 3 domains of learning

A

a. cognitive b. affective c. psychomotor

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17
Q

a. Cognitive ?
b. Affective ?
c. Psychomotor ?

A

a. Cognitive - emphasizes intellectual process b. Affective - paradigm and attitude c. Psychomotor - motor skills intellectual process

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18
Q

To conduct personnel audits on training, education, and proficiencies (validations)

A

Credentialing

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19
Q

race, religion, sex, age - (which one is not a demographic on test)

A

Age

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20
Q

For fire chief, who is the most important asset to department

A

Personnel

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21
Q

technology made for sophisticated mapping and modeling

A

Geographical information System (GIS)

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22
Q

caring attitude and excellent ethnical service - best way to build rapport with community.

A

Customer Service

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23
Q

best to identify possible solutions that other departments have already addressed

A

Networking

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24
Q

people who can influence or be affected by the actions of another organization.

A

Stakeholder

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25
an agreement in which local state, regional, and national response is requested for a large scale emergency
Mutual Aid Box Alarm System (MABAS)
26
local, tribal, state, and federal levels who implement the____________ are included in the planning process. (important role for private sector)
National Response Framework (NRF)
27
Includes reducing redundant service and ensuring the security of revenue sources.
Sustainability of Local Governments
28
When determining risk trends you must look back how many years
5
28
Most important intergovernmental relationships for a Chief Officer
Law Enforcement
29
principle or rule to guide decisions and achieve rational outcomes.
Policy
30
NFPA for Human Resources staffing
NFPA 1710/NFPA 1720
31
After establishing personnel assignments for HRM, use 3 steps
a. consideration of staffing levels; b. location of personnel c. specific functions the personnel will perform.
32
What section is part of anticipated adjustments for resources changes
Planning
33
What hinders human human resources staffing plans
New legislation
34
Four methods for JOB ANALYSIS
a. observation b. critical incidents c. work diaries, d. interviews/surveys e. NOT HISTORICAL RECORDS
35
used collect information about specific job tasks.
Surveys
36
Fair Labor Standards Act (FLSA) covers what
minimum wage, overtime
37
What protects public employee relating to criminal prosecution
Garrity Rights
38
Whose responsible for Employee Evaluations
employee’s immediate supervisor
39
Promotional Policy and procedures are
valid and reliable
40
What is it when evaluator compares the candidate to other candidates and not specific competencies being evaluated.
Contrast Error
41
What Chapter of Civil Rights Act
VII
42
what urges maintenance of records that disclose by identifiable race, sex, or ethnic group impact
Equal Employment Opportunity Commission
43
Freedom of Information Act requires
record retention
44
What is Statutory Law
Legislative Bodies
45
What is common law
appeals level courts (resolves disputes)
46
Judges decision is binding
Precedent
47
Who retains ability to make final decisions.
Supreme courts
48
SWOT know letter meanings
Strengths Weaknesses Opportunities Threats
49
What type of command is it when everyone answers to one person
Unity of Command -
50
number of people on supervisor can supervise
Span of control
51
Chief Officer involvement in emergency management planning should be
visible and primary role
52
Appellate courts
Courts of record
53
What is NOT a good reason to adopt OSHA
Money
54
Uniformed Services Employment and Reemployment Rights Act were made to
Protect Veterans
55
When conducting an interview only ask about
CRIMINAL BACKGROUND
56
First Requirement in Justifying an Accommodation for Disability
request by the individual
57
drug test-reasonable search protected by
Fourth Amendment
58
America Burning issued in
1973
59
5 areas for assessment in America Burning
a. the fire services ; b. fire and the build environment c. fire and the rural wildlands environment; d. fire prevention; e. programs of future
60
Strategic Planning focuses on _______________and moves accomplishing ___________
Short Term Achievements / common vision
61
Strategic Planning contains
. citizen involvement; b. member input all levels; c. from nearby agencies; d. a strategic plan team; e. buy - in by leadership f. available to the public and all FD members
62
public funds utilized; open to public scrutiny
Transparency
63
What prepares department for unwanted events
Strategic Planning
64
1st step when creating a strategic plan
determining scope
65
2nd step for creating a Strategic plan
acquire planning data
66
3rd step for creating a Strategic plan
prepare a strategic planning retreat
67
what provides the planning team with the basis for formulating initiatives
SWOT Analysis
68
Planning consultants do what
help planning team
69
reasons for existence: policies, procedures, and programs that define what an organization is
Strategy
70
Federal Emergency Managemnt Agency was created in
1979
71
Fema reports to who
Department of homeland DHS
72
(ICs)What can reduce time that benefits of pre-identified resources and command assistance
Proper emergency planning
73
Who are expert for basic responsibilities of emergency management
FEMA
74
the effort to reduce loss of life and property
Mitigation
75
who measures erosion and sediment control
Natural Resource Protection
76
activities and measures taken to establish, enhance, and sustain the capability to prevent, protect against, respond to, and recover from incidents
Preparedness
77
What is made by FEMA to accurately identify and define resources available
Resource Typing
78
what are designed to walk through EOPs with selected agency representatives.
TABLE top exercises
79
Emergency Support Functions (ESF) #4 Firefighting
coordination of federal firefighting activities
80
mass care ESF #?
6
81
Communications ESF #
FSF #2
82
emergency management ESF #
5
83
public works ESF #
3
84
Logistics ESF #
7
85
public health ESF #
8
86
search and rescue ESF #
9
87
oil hazards - “was on my test” ESF #
10
88
agriculture and natural resources ESF #
11
89
Energy Esf#
12
90
public safety security ESF #
13
91
long term community recovery ESF #
14
92
external affairs ESF # - there is no #25 ESF
15
93
Which Fema Incident type most complex, requiring national resources
1
94
FEMA Publication
325
95
Incident Objectives ICS #
202
96
Communications Plan ICS #
205
97
Who develops IAP
Planning Sections Chief
98
Codes established by
International Code Council (ICC) and National Fire Protection Association (NFPA)
99
Water accounts for what percent of iso
40
100
Plain Review Consists of
site plan and plan review of structure
101
Stop work order if
Hazard propose imminent danger
102
Who account for highest risk of home fires
Seniors/older adults
103
develop programs with local school administrations for ___________
school presentations
104
One Mill =
.001
105
enough money from tax comes in as the primary factor in designing taxation systems
Yield
106
what is element of perceived fairness
Equability
107
what is the need to remain neutral on how funds are generated by governments
Neutrality
108
appearance of equality and neutrality
user fees
109
contract contingent on the annual appropriation of funds during the life of the agreement
Lease Purchase Agreement
110
What are the highest cost for an organization
Personnel costs
111
What budget plan for future operations
Expense Budget/Operating Budget
112
negative effective - controlling resources too strictly
Line item system
113
what budget is expenditures are allocated for specific activities (e.g. recruitment, fire prevention, smoke detectors, firefighting training)
Program Budget
114
long range need/station purchases Budget?
Capital
115
Budget Spreadsheets contain
columns money was budgeted previous year and was actually spent
116
after approval chief offices must attempt to manage the department within the budgeted guidelines
Management
117
final consideration by all interdepartmental stakeholders for final consideration
Transmittal
118