Study Guide Flashcards

1
Q

________________ is to protect the community from the dangers of uncontrolled fire, other emergencies, save lives and preventing property loss. Why an organization exists.

A

Mission

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2
Q

functions within the department (e.g., suppression, prevention, training)

A

Division Of Work

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3
Q

What law allows military veterans preference

A

Veterans Preference Act

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4
Q

deals with word meanings

A

semantics

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5
Q

environmental distraction - drowns out or interferes message sender is transmitting.

A

Noise

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6
Q

intentional editing of a message in order to avoid conflict

A

Filtering

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7
Q

beliefs, values, and norms shared by the members – parallel

A

Organizational culture

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8
Q

occurs not because the language is different, but the meanings of words are different for the sender and the receiver

A

Frame of reference

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9
Q

understanding the other person’s point of view

A

Empathy

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10
Q

a. elicit excitement from the program proponents;
b. educate the informed
c. neutralize the objections.

A

Program Proposal

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11
Q

What is the first step in proposing a program

A

tell the reader/listener about the program proposal contains.

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12
Q

What leads to efficiency and effectiveness

A

Communication

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13
Q

open records law request for information

A

Freedom of Information Act

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14
Q

First step in conducting research

A

identify clearly the problem or opportunity to be defended.

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15
Q

First step to develop FF skills/abilities assessment

A

perform personal audit of your FF’s current skills, knowledge, and abilities.

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16
Q

What Are the 3 domains of learning

A

a. cognitive b. affective c. psychomotor

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17
Q

a. Cognitive ?
b. Affective ?
c. Psychomotor ?

A

a. Cognitive - emphasizes intellectual process b. Affective - paradigm and attitude c. Psychomotor - motor skills intellectual process

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18
Q

To conduct personnel audits on training, education, and proficiencies (validations)

A

Credentialing

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19
Q

race, religion, sex, age - (which one is not a demographic on test)

A

Age

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20
Q

For fire chief, who is the most important asset to department

A

Personnel

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21
Q

technology made for sophisticated mapping and modeling

A

Geographical information System (GIS)

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22
Q

caring attitude and excellent ethnical service - best way to build rapport with community.

A

Customer Service

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23
Q

best to identify possible solutions that other departments have already addressed

A

Networking

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24
Q

people who can influence or be affected by the actions of another organization.

A

Stakeholder

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25
Q

an agreement in which local state, regional, and national response is requested for a large scale emergency

A

Mutual Aid Box Alarm System (MABAS)

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26
Q

local, tribal, state, and federal levels who implement the____________ are included in the planning process. (important role for private sector)

A

National Response Framework (NRF)

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27
Q

Includes reducing redundant service and ensuring the security of revenue sources.

A

Sustainability of Local Governments

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28
Q

When determining risk trends you must look back how many years

A

5

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28
Q

Most important intergovernmental relationships for a Chief Officer

A

Law Enforcement

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29
Q

principle or rule to guide decisions and achieve rational outcomes.

A

Policy

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30
Q

NFPA for Human Resources staffing

A

NFPA 1710/NFPA 1720

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31
Q

After establishing personnel assignments for HRM, use 3 steps

A

a. consideration of staffing levels;
b. location of personnel
c. specific functions the personnel will perform.

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32
Q

What section is part of anticipated adjustments for resources changes

A

Planning

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33
Q

What hinders human human resources staffing plans

A

New legislation

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34
Q

Four methods for JOB ANALYSIS

A

a. observation b. critical incidents c. work diaries, d. interviews/surveys e. NOT HISTORICAL RECORDS

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35
Q

used collect information about specific job tasks.

A

Surveys

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36
Q

Fair Labor Standards Act (FLSA) covers what

A

minimum wage, overtime

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37
Q

What protects public employee relating to criminal prosecution

A

Garrity Rights

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38
Q

Whose responsible for Employee Evaluations

A

employee’s immediate supervisor

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39
Q

Promotional Policy and procedures are

A

valid and reliable

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40
Q

What is it when evaluator compares the candidate to other candidates and not specific competencies being evaluated.

A

Contrast Error

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41
Q

What Chapter of Civil Rights Act

A

VII

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42
Q

what urges maintenance of records that disclose by identifiable race, sex, or ethnic group impact

A

Equal Employment Opportunity Commission

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43
Q

Freedom of Information Act requires

A

record retention

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44
Q

What is Statutory Law

A

Legislative Bodies

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45
Q

What is common law

A

appeals level courts (resolves disputes)

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46
Q

Judges decision is binding

A

Precedent

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47
Q

Who retains ability to make final decisions.

A

Supreme courts

48
Q

SWOT know letter meanings

A

Strengths Weaknesses Opportunities Threats

49
Q

What type of command is it when everyone answers to one person

A

Unity of Command -

50
Q

number of people on supervisor can supervise

A

Span of control

51
Q

Chief Officer involvement in emergency management planning should be

A

visible and primary role

52
Q

Appellate courts

A

Courts of record

53
Q

What is NOT a good reason to adopt OSHA

A

Money

54
Q

Uniformed Services Employment and Reemployment Rights Act were made to

A

Protect Veterans

55
Q

When conducting an interview only ask about

A

CRIMINAL BACKGROUND

56
Q

First Requirement in Justifying an Accommodation for Disability

A

request by the individual

57
Q

drug test-reasonable search protected by

A

Fourth Amendment

58
Q

America Burning issued in

A

1973

59
Q

5 areas for assessment in America Burning

A

a. the fire services
; b. fire and the build environment
c. fire and the rural wildlands environment;
d. fire prevention;
e. programs of future

60
Q

Strategic Planning focuses on _______________and moves accomplishing ___________

A

Short Term Achievements / common vision

61
Q

Strategic Planning contains

A

. citizen involvement; b. member input all levels; c. from nearby agencies; d. a strategic plan team; e. buy - in by leadership f. available to the public and all FD members

62
Q

public funds utilized; open to public scrutiny

A

Transparency

63
Q

What prepares department for unwanted events

A

Strategic Planning

64
Q

1st step when creating a strategic plan

A

determining scope

65
Q

2nd step for creating a Strategic plan

A

acquire planning data

66
Q

3rd step for creating a Strategic plan

A

prepare a strategic planning retreat

67
Q

what provides the planning team with the basis for formulating initiatives

A

SWOT Analysis

68
Q

Planning consultants do what

A

help planning team

69
Q

reasons for existence: policies, procedures, and programs that define what an organization is

A

Strategy

70
Q

Federal Emergency Managemnt Agency was created in

A

1979

71
Q

Fema reports to who

A

Department of homeland DHS

72
Q

(ICs)What can reduce time that benefits of pre-identified resources and command assistance

A

Proper emergency planning

73
Q

Who are expert for basic responsibilities of emergency management

A

FEMA

74
Q

the effort to reduce loss of life and property

A

Mitigation

75
Q

who measures erosion and sediment control

A

Natural Resource Protection

76
Q

activities and measures taken to establish, enhance, and sustain the capability to prevent, protect against, respond to, and recover from incidents

A

Preparedness

77
Q

What is made by FEMA to accurately identify and define resources available

A

Resource Typing

78
Q

what are designed to walk through EOPs with selected agency representatives.

A

TABLE top exercises

79
Q

Emergency Support Functions (ESF) #4 Firefighting

A

coordination of federal firefighting activities

80
Q

mass care ESF #?

A

6

81
Q

Communications ESF #

A

FSF #2

82
Q

emergency management ESF #

A

5

83
Q

public works ESF #

A

3

84
Q

Logistics ESF #

A

7

85
Q

public health ESF #

A

8

86
Q

search and rescue ESF #

A

9

87
Q

oil hazards - “was on my test” ESF #

A

10

88
Q

agriculture and natural resources ESF #

A

11

89
Q

Energy Esf#

A

12

90
Q

public safety security ESF #

A

13

91
Q

long term community recovery ESF #

A

14

92
Q

external affairs ESF # - there is no #25 ESF

A

15

93
Q

Which Fema Incident type most complex, requiring national resources

A

1

94
Q

FEMA Publication

A

325

95
Q

Incident Objectives ICS #

A

202

96
Q

Communications Plan ICS #

A

205

97
Q

Who develops IAP

A

Planning Sections Chief

98
Q

Codes established by

A

International Code Council (ICC) and National Fire Protection Association (NFPA)

99
Q

Water accounts for what percent of iso

A

40

100
Q

Plain Review Consists of

A

site plan and plan review of structure

101
Q

Stop work order if

A

Hazard propose imminent danger

102
Q

Who account for highest risk of home fires

A

Seniors/older adults

103
Q

develop programs with local school administrations for ___________

A

school presentations

104
Q

One Mill =

A

.001

105
Q

enough money from tax comes in as the primary factor in designing taxation systems

A

Yield

106
Q

what is element of perceived fairness

A

Equability

107
Q

what is the need to remain neutral on how funds are generated by governments

A

Neutrality

108
Q

appearance of equality and neutrality

A

user fees

109
Q

contract contingent on the annual appropriation of funds during the life of the agreement

A

Lease Purchase Agreement

110
Q

What are the highest cost for an organization

A

Personnel costs

111
Q

What budget plan for future operations

A

Expense Budget/Operating Budget

112
Q

negative effective - controlling resources too strictly

A

Line item system

113
Q

what budget is expenditures are allocated for specific activities (e.g. recruitment, fire prevention, smoke detectors, firefighting training)

A

Program Budget

114
Q

long range need/station purchases Budget?

A

Capital

115
Q

Budget Spreadsheets contain

A

columns money was budgeted previous year and was actually spent

116
Q

after approval chief offices must attempt to manage the department within the budgeted guidelines

A

Management

117
Q

final consideration by all interdepartmental stakeholders for final consideration

A

Transmittal

118
Q
A