Study Guide

Question 1

THE MANAGER OF MATERIALS MANAGEMENT REQUESTS EMERGENCY
TRANSFER OF MATERIAL FROM YOUR STOCK. WHAT PROCEDURE
SHOULD BE FOLLOWED?

Answer 1

1. Determine if quantity on hand is adequate to cover your requirements.
2. If not, inform Manager Materials Management.

If stock is available:

3. Processes 311 (Material Transfer) in SAP include RA number in header text received from Manger Material Management.
4. Locate, pick and prepare material for shipment.
5. Ship material with appropriate copy of transfer, per shipping instructions received from Manager Material Management.
6. File Material Transfer in document file.

Question 2

A CONTRACTOR/SERVICE PROVIDER EMPLOYEE WANTS TO BUY MATERIAL FROM
YOUR STOREROOM. WHAT STEPS MUST BE TAKEN BEFORE YOU AGREE TO SELL
THE ITEM TO THE CONTRACTOR.

Answer 2

1. Determine that the need for the material is due to an emergency situation.
2. Determine quantity required.
3. Review stock to determine if ample quantities are available.

If ample quantities are available:

4. Contact Central Stores Management for approval to sell material.
5. If approval is granted, approver will provide a copy of a Bill of Sale and appropriate accounting information to charge material to.
6. Prepare an issue document.
7. Issue material to Contractor/Service Provider employee, obtaining signature on Bill of Sale and 261 issue document.
8. Give copies of signed Bill of Sale and 261 issue document to Materials Management Supervision

If ample quantities are not available, explain to Contractor/Service Provider the reason for inability to sell
materials.

Question 3

A SERVICEMAN TELLS YOU THAT WHILE HE WAS WORKING ON SATURDAY HE
LOANED A LOCAL ELECTRICAL CONTRACTOR SOME MATERIAL FROM THE YARD.
THE CONTRACTOR INDICATED HE WOULD BRING REPLACEMENT MATERIAL BACK
WITHIN A WEEK. WHAT SHOULD YOU DO?

Answer 3

1. Determine MID and quantity issued to contractor.
2. Notify Central Stores Management of situation (Management to notify contractor that a bill will be sent).
3. Central Stores Management will provide a Bill of Sale number and account information for material to be charged to.
4. Prepare a 261 issue document with quantity and MID for billing to contractor.
5. Write Contractor’s name and address on 261.
6. Process 261 issue in SAP.
7. Give copy of 261-issue document to Central Stores Management.
8. No replacement materials will be accepted from contractor.

Question 4

YOU RUN OUT OF ROTARY 3000 METERS. AN INDUSTRIAL METERING DEPARTMENT
EMPLOYEE INDICATES THEY MUST HAVE THE METER FOR THE NEXT DAY’S
JOB. WHAT SHOULD YOU DO?

Answer 4

1) Access the Stock Overview screen to determine availability at nearby Storerooms.
2) If available, initiate transfer.
3) Coordinate with the Storekeeper to transport or pick up the meters.
4) If not available at a nearby Storeroom, notify Central Stores Management of stock-out
condition.
5) Ensure that the meter MID appears on your next SAP reorder reservation to Central Stores.
6) Inform IMO employee that you are coordinating with Central Stores to get the meter.

Question 5

A REEL OF 1/0 UNDERGOUND CABLE IS STOLEN FROM A JOB SITE. THE
SERVICE PROVIDER DOING THE WORK REQUESTS ADDITIONAL CABLE.
WHAT SHOULD YOU DO?

Answer 5

1. Inform Central Stores Management of incident.
2. If Management approves issue of replacement, prepare a 261-issue document
   for amount requested.
3. Obtain date and signature of Service Provider employee that picks up replacement cable.
4. Give copy of 261 to Central Stores Management.

Question 6

YOU WORK AT CENTRAL STORES. AN ITEM THAT HAS BEEN ON BACKORDER
FOR QUITE A WHILE WAS FINALLY DELIVERED YESTERDAY. YOU HAVE JUST
COMPLETED THE INSPECTION CODE “A” PROCESS AND NO EXCEPTIONS WERE
FOUND. YOU GIVE THE PACKING SLIP TO THE CENTRAL STORES OSS (Operations
Support Specialist) FOR PROCESSING. WHAT ARE THE PROCEDURAL STEPS NOW
TO BE FOLLOWED FOR ALLOCATING BACKORDERED MATERIAL?

Answer 6

1. Obtain backorder 311 pick lists from Central Stores Operating Clerk.
2. Pick, pack and stage materials in staging area.
3. Turn 311 pick lists in to Central Stores Operating Clerk
4. The material will be shipped to the Storerooms per the Drayage Schedule.

Question 7

YOU ARE THE INSIDE WAREHOUSER AT CENTRAL STORES AND HAVE BEEN
GIVEN A 311 TRANSFER FOR CUTOUTS THAT WILL BE PICKED UP BY A SERVICE
PROVIDER STOREROOM EMPLOYEE. WHAT PROCEDURE SHOULD YOU FOLLOW
TO ASSURE THE MATERIAL IS ACCOUNTED FOR AND READY FOR SHIPMENT?

Answer 7

1. Pick and stage cutouts within the inside material staging area.
2. Write quantity issued on the 311 transfer and sign.
3. Give 311-transfer document to Central Stores Operating Support Specialist.

Question 8

AFTER A SPOT INVENTORY AT CENTRAL STORES, YOU DISCOVER 3-INCH
PVC IS 4,000 FEET SHORT AND 4-INCH IS 4,000 FEET OVER. WHAT SHOULD
YOU DO?

Answer 8

1. Check daily orders to see if wrong material was pulled for reservation.
2. Check with receiving, was wrong material receipted for.
3. Review current issues to see if wrong material was issued to a job.
4. If error found notify Senior Stores Support Specialist for correction.
5. If source of discrepancy cannot be determined, print out an inventory
   count sheet note the correct footage and turn into Senior Stores Support Specialist for inventory adjustment.

Question 9

IN REVIEWING THE GOODS MOVEMENT VERIFICATION REPORT,
TRANSACTION ZR42, YOU FIND THAT ANOTHER STOREROOM ISSUED
MATERIAL FROM YOU LOCATION. WHAT SHOULD YOU DO?

Answer 9

1. Notify issuing storeroom of error.
2. Have issuing storeroom correct same day and notify when correction
   has been made.
3. Verify correction has been made.

Question 10

WHILE PERFORMING THE ANNUAL PHYSICAL INVENTORY AT CENTRAL
STORES, A CREW INFORMS YOU THAT A REEL OF WIRE IS NEEDED FOR AN
EMERGENCY. WHAT SHOULD YOU DO?

Answer 10

1. Notify Supervisor of Central Stores.
2. If wire has been counted, issue reel.
3. Have crew personnel print and sign their name and date 261.
4. If wire hasn’t been counted, count wire and note on physical
   inventory count sheet the material was taken for emergency.

Question 11

DURING THE PHYSICAL INVENTORY, YOU FIND AN ITEM WHICH IS NOT IN
THE APPROPRIATE AREA AND ZONE ON THE PHYSICAL INVENTORY COUNT
SHEET REPORT. WHAT SHOULD YOU DO?

Answer 11

At the bottom of the Inventory Count Sheet note the following:

1. MID
2. Quantity
3. Brief Description
4. Location item was found

Question 12

AFTER TAKING A PHYSICAL INVENTORY, YOU FIND A RECEIVAL THAT

WASN’T ENTERED INTO SAP. WHAT SHOULD YOU DO?

Answer 12

1. Document and include in inventory.

2. Process receipt next business day.

Question 13

LAST WEEK YOU PROCESSED A 262 FOR SOME UNUSED ITEMS
RETURNED BY A CREW FROM A JOB ISSUED BY CENTRAL STORES.
TODAY, YOU DISCOVER THAT A TRANSFORMER CLUSTER-MOUNT POLE
BRACKET INCLUDED IN THE PHYSICAL RETURN WAS NOT LISTED ON
THE 262. WHAT PROCEDURE DO YOU FOLLOW TO BRING SAP
INVENTORY IN BALANCE WITH QUANTITY ON-HAND?

Answer 13

1. Verify that the bracket was issued to the order.
2. If issued, prepare a 262 noting reason for return.
3. Enter return using MIGO or MB1B
4. Place document in Central Stores office for filing.

Question 14

A LOCAL RESIDENT WANTS TO PURCHASE USED POWER POLES.

WHAT SHOULD YOU DO?

Answer 14

1. Explain to customer that PSE does not sell used power poles.
2. Used power poles that can not be returned to stock or recycled need to
   be held for environmentally safe disposal.

Question 15

A LOCAL RESIDENT WANTS TO BUY A NEW POLE FOR HIS TRAILER SERVICE.
WHAT SHOULD YOU DO?

Answer 15

1. Explain to resident the Company does not sell new poles to customers.
2. Refer resident to local pole supplier.

Question 16

THE LOCAL CHURCH REQUESTS A DONATION OF WIRE FOR USE AT ITS

CAMPGROUND. WHAT SHOULD YOU DO?

Answer 16

1. Refer request to immediate Supervisor.

Question 17

A TUB OF SCRAP IS RECEIVED AT CENTRAL STORES FROM A SERVICE

CENTER STOREROOM. WHAT SHOULD YOU DO?

Answer 17

1. Verify the scrap material tare, code and description indicted on Scrap
   Shipping/Return Record match scrap tub shipped.
2. Accumulate Scrap Shipping/Return Records with others received since
   Last pick-up by scrap dealer. Have Scrap Dealer driver sign Shipping/Return Record on day of pick-up. Give driver pink copy.
3. Give white copy of Record to Operating Support Specialist to file.

Question 18

YOU FIND A STREET LIGHT FIXTURE AND ARM LEFT ON THE DOCK RETURNED
BY AN UNKNOWN PARTY. HOW SHOULD THIS FIXTURE BE PREPARED FOR
DISPOSAL?

Answer 18

1. Fill out Shipping/Return slip to return Street Light fixture to Intolight.
2. Returned Street Light materials should be on the next available
   drayage for processing by Intolight.

Question 19

A CREW BRINGS YOU A LOAD OF OLD TAKEDOWN ACSR CHICKADEE WIRE.
WHAT PROCEDURE DO YOU FOLLOW TO ENSURE THAT THE WORK ORDER
WILL BE CREDITED WITH THE SCRAP VALUE OF THE WIRE?

Answer 19

1. Prepare the Scrap Shipping/Return Record, including tare, code and
   description.
2. The work order to be credited is not necessary unless specifically requested by the Claims Department for materials returned from a Damage Claim.

Question 20

WHEN PREPARING THE WEEKLY ORDER, YOU NOTE THAT FOUR METERS,
GAS DIAPHRAGM 1000 CF W/TC (7500030) ARE STILL ON YOUR ORDER
RESERVATION (THAT IS POINTED TO SLOC 1000) FROM THREE WEEKS AGO.
WHAT SHOULD YOU DO?

Answer 20

1. Determine if the meters are still needed and change the order reservation
   quantity accordingly.

Question 21

A MATERIAL LIST REQUESTS AN ITEM THAT IS NOT STOCKED BY
THE COMPANY, BUT IS SIMILAR TO ONE THAT IS STOCKED. WHAT
ALTERNATIVE APPROACHES CAN BE TAKEN?

Answer 21

1) VERIFY WITH ENGINEER:

                  A)   THAT ITEM IS CORRECT. 
B)   INQUIRE WHY SPECIFIED ITEM IS PREFERRED TO LIKE ITEM STOCKED.

2) CONTACT MANAGER MATERIALS MANAGEMENT, OR APPROPRIATE PLANNER TO DETERMINE AVAILABILITY OF ITEM WITHIN THE COMPANY.
3) REQUEST THAT ENGINEER PREPARE A PURCHASE REQUISITION IF NON CODED ITEM ISN’T AVAILABLE

Question 22

AN ITEM IS ORDERED BY PURCHASE REQUISITION FOR A JOB, WHICH IS CANCELED BEFORE THE MATERIAL IS RECEIVED. HOW SHOULD THIS BE HANDLED?

Answer 22

1) CONTACT PURCHASING DEPARTMENT TO DETERMINE IF PURCHASE
CAN BE CANCELED.

2) REQUEST PURCHASING TO ARRANGE RETURN IF PURCHASE CANNOT
BE CANCELED.

3) INFORM IMMEDIATE SUPERVISOR OF SITUATION FOR ANY FURTHER ACTION.

Question 23

AN INDIVIDUAL ENTERS THE STOREROOM WANTING TO SELL 1,200
POUNDS OF COPPER WIRE AT AN ATTRACTIVE PRICE. WHAT IS THE
APPROPRIATE PROCEDURE?

Answer 23

. INFORM IMMEDIATE SUPERVISOR.

Question 24

AT MID-DAY A CFS EMPLOYEE INFORMS YOU THAT HE NEEDS
THIRTY (30) REG 3/4” X 1” AMERICAN METER 1813C (9996751).
YOU ONLY HAVE TWENTY (20). WHAT SHOULD YOU DO?

Answer 24

1) CHECK SAP, STOCK OVERVIEW FOR AVAILABILITY
2) CONTACT NEARBY STOREROOM FOR AVAILABILITY OF REGULATORS.
3) IF NOT AVAILABLE, CREAT RESERVATION (POINTED TO SLOC 1000)

4) EMAIL APPROPRIATE CENTRAL STORES CONTACTS WITH THE
RESERVATION NUMBER AND REQUEST SPECIAL DELIVERY, OR PROVIDE
WILL CALL INFORMATION.

Question 25

A SUPPLIER INDICATES THAT IF YOU WILL ORDER A LARGE NUMBER OF HIS ITEMS IN THE NEXT THIRTY (30) DAYS, HE WILL GIVE YOU HIS TWO (2) TICKETS TO AN UPCOMING SEAHAWKS FOOTBALL GAME, AS HE WILL BE OUT OF TOWN THAT WEEKEND AND NOT ABLE TO USE THEM. WHAT DO YOU DO?

Answer 25

1) INFORM SUPPLIER ACCEPTANCE IS AGAINST PERSONAL AND COMPANY ETHICS. 2) INFORM IMMEDIATE SUPERVISOR OF SITUATION

Question 26

YOU ARE CREATING A PURCHASE REQUISITION (ME53N) FOR A | NON-CODED ITEM. HOW DO YOU DETERMINE THE CHARGES?

Answer 26

1. Ask requester for the following information to determine the correct charge: a) work order number/and or cost center b) general ledger (G/L) account number 2. If you have any doubts about information obtained, discuss with requestor's supervisor.

Question 27

YOU JUST ISSUED OUT TWO (2) METRETEK IMU-II/S MODEM (9998102). YOU HAVE THREE (3) LEFT. SINCE YOU NORMALLY KEEP FIVE (5) IN STOCK, DESCRIBE THE STEPS TO PLACE AN ODRER.

Answer 27

Review MRP for proper ordering procedure.

Question 28

YOU HAVE JUST COMPLETED A PHYSICAL INVENTORY OF WIPERS PAPER TOWEL SCOTT #5322 (3500895) AND YOU HAVE ONE (1) CASE LEFT. YOU NORMALLY STOCK FOUR (4). WHAT IS THE ORDERING PROCESS?

Answer 28

1. Order in SAP by release orders for materials and services (ZR12), making sure to select "automatically fax release order to supplier"

Question 29

A HENKLES AND MCCOY LINE FORMAN CALLS TO INFORM YOU THAT A SIXTY (60) FOOTPOLE ISSUED FROM YARD STOCK TO HIS JOB DOES NOT MEET FRAMING SPECIFICATIONS AS SHOWN ON THE POLE TABLE. HOW SHOULD YOU RESPOND?

Answer 29

1. Indicate framing may be field changed.

Question 30

YOU HAVE JUST COMPLETED A SPOT INVENTORY OF YOUR SMALL TOOLS AND NOTE YOU ARE LOW ON SEVERAL TYPES AND SIZES OF SCREWDRIVERS. YOUR ORDER RESERVATION WAS DUE BY NOON, AND IT IS NOW 2:00 PM. WHAT SHOULD YOU DO?

Answer 30

1.Check SAP to determine if order reservation has been pulled, if not add to existing reservation. 2. If pulled, email Central Stores to request approval of an "add-on" for these items. 3. If central stores gives approval, add them to your existing weekly reservation (if directed to do so), or create a new reservation (if directed to do so) 4. If you create a new reservation, email central stores with the new reservation number. 5. If item is critical call Central Stores

Question 31

WHEN CREATING YOUR WEEKLY RESERVATION, YOU'RE INFORMED BY A FIELD METERING JOURNEYMAN METERMAN THAT YOUR SUPPLY OF SINGLE PHASE AMR THREE WIRE METERS (9996394) IS LOW. WHAT ACTION SHOULD YOU TAKE?

Answer 31

1. Check your supply to confirm accuracy of information, and to determine how many you should order. (These meters are routinely precharged/issued to capital W.O numbers, so the quantity will not show in your stock) 2. If stock is low, add this item to your reservation. (normally order by pallet quantity of ninety six, or multiples of ninety six)

Question 32

A POTELCO ENGINEER CALLS TO INDICATE THAT HIS JOB REQUIRES A NON-CODED CONCRETE VAULT. THE VAULT IS BY SPECIAL REQUEST OF THE DEVELOPER AND IS APPROVED FOR INSTALLATION. THE VAULTS DOLLAR VALUE EXCEEDS $10,000. WHAT SHOULD YOU DO?

Answer 32

1) INFORM THE ENGINEER THAT HE CAN ADD THIS VAULT TO THE JOB COMPONENTS LIST ON SAP, WHICH WILL GENERATE A SYSTEM CREATED PURCHASE REQUISITION. 2) ANY OTHER CONCERNS SHOULD BE DIRECTED TO THE ENGINEERS LOCAL POTELCO STOREKEEPER, OR WAREHOUSER.

Question 33

AN ELECTRIC SERVICEMAN RETURNS FIVE NEW FAULT INDICATORS (9995896) TO THE STOREROOM, STATING THAT THEY ARE DEFECTIVE. WHAT STEPS ARE INVOLVED TO ACCOUNT FOR AND FORWARD THESE FAULT INDICATORS FOR REPAIR OR REPLACEMENT?

Answer 33

1) Prepare written documentation listing the name of the individual who turned in the material as well as a description of what is wrong with the material. 1) Contact Materials Management Supervision to notify them of defective material. Await instructions from Central Stores for material disposition. 2) Set material aside until further notice.

Question 34

YOUR SERVICE CENTER HAS A NUMBER OF USED TEMPLATE BARS THAT NEED TO BE RETURNED TO CENTRAL STORES FOR REFURBISHMENT. WHAT SHOULD YOU DO?

Answer 34

1. OBTAIN RA FROM MATERIAL PLANNER 2. PREPARE SHIPPING RECORD FORM, NOTING THE MID AND QUANTITY OF EACH TYPE 3. NOTE ON THE SHIPPING RECORD THAT THE TEMPLATE BARS NEED TO BE REFURBISHED 4. TAG TEMPLATE BARS WITH A BAD ORDER EQUIPMENT/TOOL TAG. 5. SHIP TEMPLATE BARS WITH COPY OF SHIPPING RECORD TO CENTRAL STORES ON COMPANY DRAYAGE TRUCK.

Question 35

A CORROSION CONTROL FITTER RETURNS TWO ANODES TO YOUR STOREROOM. THEY WERE DAMAGED DURING INSTALLATION AND CANNOT BE REPAIRED. HE NEEDS REPLACEMENTS. WHAT SHOULD YOU DO?

Answer 35

1. PROCESS A 261 ISSUE FOR 2 REPLACEMENT ANODES TO THE SAME JOB THAT THE DAMAGED ANODES HAD BEEN ISSUED TO. 2. NOTE IN THE HEADER OF THE DOCUMENT THE REASON FOR ISSUING THE ADDITIONAL ANODES.

Question 36

A CFS TECHNICIAN ADVISES YOU THAT AN IGNITOR HE RECEIVED DOES NOT WORK PROPERLY AND REQUESTS A REPLACEMENT. HE STATES THAT IT WAS “BAD OUT OF BOX”. WHAT SHOULD YOU DO?

Answer 36

1. Request from the CFS technician the make, model & serial number of the defective part. Also, ask them to include a description of the problem. Write their name on the box. 2. Give them a replacement part from inventory. 3. If the value of the item is over $40.00, process a 344 Goods Movement (Storeroom Unrestricted to Blocked stock) to Central Stores 1000 inventory. 4. If the value of the item is under $40.00, process an issue to the appropriate CFS account. 5. Ship the defective part to Central Stores, marked “Warranty Repair”. Include a copy of the documentation.

Question 37

AN EMPLOYEE WOULD LIKE TO RETURN TO YOUR STOREROOM A SPARE PIECE OF EQUIPMENT THAT WAS NOT NEEDED ON THE JOB. WHAT DO YOU DO?

Answer 37

1) INSPECT THE MATERIAL FOR DAMAGE AND COMPLETENESS. 2) IF MATERIAL IS IN GOOD CONDITION AND CAN BE REUSED, PROCESS A GOODS RETURN FROM THE COST CENTER OR JOB NUMBER THAT THE PART WAS ORIGINALLY ISSUED TO. 3) STOREKEEPER WILL SIGN AND DATE 262 (RETURN DOCUMENT) AND NOTE EMPLOYEES NAME IN THE TEXT. 4) FILE DOCUMENT AND PLACE MATERIAL ON THE SHELF.

Question 38

YOU WORK AT A DIVISION STOREROOM AND HAVE IDENTIFIED SEVERAL MATERIALS THAT ARE SURPLUS AND NO LONGER NEEDED AT YOUR STOREROOM. YOU WOULD LIKE TO RETURN THE MATERIALS TO CENTRAL STORES. WHAT DO YOU DO?

Answer 38

1. SEND AN E-MAIL TO THE MATERIALS MANAGEMENT PLANNERS, REQUESTING A RETURN AUTHORIZATION NUMBER. LIST THE MIDS AND QUANTITIES THAT YOU WISH TO RETURN, AS WELL AS THE REASON THE MATERIAL IS NO LONGER NEEDED IN INVENTORY. 2. UPON RECEIPT OF THE RETURN AUTHORIZATION NUMBER, PROCESS A 311 TRANSFER TO SLOC 1100, NOTING THE RA# IN THE HEADER OF THE DOCUMENT. 3. PACKAGE THE MATERIAL IN APPROPRIATE BOXES/CONTAINERS, MARK WITH MID INCLUDE A COPY OF THE 311 TRANSFER WITH THE SHIPMENT. 4. PROCESS TRANSFER IN SAP THE SAME DAY THE MATERIAL IS SHIPPED TO CENTRAL STORES 5. SHIP TO CENTRAL STORES ON COMPANY DRAYAGE.

Question 39

YOU HAVE 3 FULL SCRAP TUBS IN YOUR SERVICE CENTER YARD. WHAT SHOULD YOU DO WITH THEM?

Answer 39

1. PREPARE A SCRAP SHIPPING RECORD NOTING THE NUMBER OF TUBS, DESTINATION CENTRAL STORES. 2. RETURN TO CENTRAL STORES ON COMPANY DRAYAGE

Question 40

YOU ARE A WAREHOUSER AT CENTRAL STORES. YOU ARE CHECKING IN A PALLET OF MATERIALS RETURNED FROM A SERVICE PROVIDER STOREROOM. WHAT STEPS DO YOU TAKE?

Answer 40

1. CONFIRM THAT A COPY OF THE 311 TRANSFER DOCUMENT IS INCLUDED WITH THE MATERIAL. 2. CONFIRM THAT THE RETURN AUTHORIZATION NUMBER IS REFERENCED ON THE DOCUMENTATION. 3. INSPECT ALL MATERIAL FOR COMPLETENESS, DAMAGE, ETC. AND CONFIRM COUNT 4. IF ANY DISCREPANCIES, NOTIFY THE SHIPPING STOREROOM FOR RESOLUTION. 5. PROCESS A 311 TRANSFER FROM 1100 TO 1000 FOR THE QUANTITIES ACCEPTED INTO CENTRAL STORES STOCK. 6. RETURN ANY UNACCEPTABLE MATERIALS TO THE SHIPPING STOREROOM AND PROCESS A 311 TRANSFER FOR THE QUANTITIES RETURNED. 7. TURN COPY OF 311 TRANSFERS IN TO STORES OFFICE AND PLACE MATERIAL ON THE SHELF.

Question 41

YOU WORK AT CENTRAL STORES. A SERVICE PROVIDER STOREROOM EMPLOYEE CALLS YOU TO REPORT THAT 75 CONNECTORS OF A CERTAIN MANUFACTURER HAVE PROVEN TO BE UNSATISFACTORY IN FIELD APPLICATION. WHAT PROCEDURE SHOULD YOU FOLLOW?

Answer 41

1. ASK THE SERVICE PROVIDER STOREROOM EMPLOYEE TO CONTACT MATERIALS MANAGEMENT SUPERVISORY PERSONNEL. 2. INFORM MATERIALS MANAGEMENT SUPERVISORY PERSONNEL ABOUT THE CALL THAT WAS RECEIVED.

Question 42

THE COMMODITIES TECHNICIAN ADVISES YOU THAT THE FAILED PADMOUNT SWITCHGEAR RETURNED TO CENTRAL STORES LAST WEEK SHOULD BE SHIPPED TO SHUFFLETON. WHAT PAPERWORK AND/OR PROCESSING DO YOU DO NOW?

Answer 42

1. COMPLETE A SHIPPING RECORD, NOTED AS DESTINATION SHUFFLETON. 2. INCLUDE ON THE SHIPPING RECORD THE JOB NUMBER THAT THE SWITCH WAS REMOVED FROM. 3. WRITE THE COMPANY ID NUMBER OF THE SWITCH ON THE SHIPPING RECORD. 4. TAG THE SWITCH FOR SHIPMENT TO SHUFFLETON AND STAGE. 5. PLACE A COPY OF THE SHIPPING RECORD IN THE SHUFFLETON PICK ENVELOPE IN THE STORES OFFICE.

Question 43

A person you do not recognize approaches and wants a flashlight, two batteries and five security key boxes. What procedure should be followed?

Answer 43

1) VERIFY COMPANY EMPLOYMENT. 2) IF EMPLOYMENT IS VERIFIED, ISSUE MATERIAL BY “GOOD’S ISSUE” AND HAVE EMPLOYEE SIGN AND DATE. 3) IF EMPLOYMENT IS NOT VERIFIED, INFORM IMMEDIATE SUPERVISOR.