STUDY QUESTIONS

Question 1

How long is a comprehensive visit scheduled for?

Answer 1

30- 40 minutes

Question 2

What does a claim scrubber do?

Answer 2

Finds common billing errors before a claim is sent to an insurance carrier

Question 3

What does a write-off indicate?

Answer 3

A balance that could not be collected due to bad debt or contractual discounts

Question 4

What does ACO stand for?

Answer 4

Accountable Care Organization

Question 5

What does Accountable Care Organization do?

Answer 5

Involves groups of health care providers working in collaboration to provide high quality pt care to Medicare recipients

Question 6

Denied = ?

Answer 6

Claim where 3rd party payer refuses to grant payment due to policy coverage issues

Question 7

Implied consent:

Answer 7

Involves the patient consenting by nonverbal action/conduct. Medical assistant rely on when patient can’t speak for themselves due to a medical emergency

Question 8

A patient refuses to pay their copayment:

Answer 8

Inform the patient that the copayment is due at the time of the service

Question 9

Pineal Gland:

Answer 9

Part of the endocrine system that produces melatonin and regulates sleep patterns

Question 10

True or False: Preauthorization must be signed by CMAA before a procedure can be performed

Answer 10

True

Question 11

A CMAA is writing written instructions to a patient about a procedure. How should the CMAA write the instructions?

Answer 11

6th to 8th grade level

Question 12

What’s an aspect of professional behavior as a CMAA?

Answer 12

Keeping fingernails short and clean

Question 13

A CMAA is preparing to create a patient file placeholder in he facilities EHR. Apart from the patient name what does the CMAA need?

Answer 13

Patients Number

Question 14

What is the birthday rule?

Answer 14

The guardian whose birthday occurs earlier in the year holds the primary policy for dependent children

Question 15

If a patient presents symptoms of chest pain, shortness of breath, heart burn, jaw pain, and syncope is experiencing what?

Answer 15

Heart Attack

Question 16

Advance Directives=

Answer 16

Assistant should recognize that a medical power of attorney is an advance directive

Question 17

Interpreter that uses silent mouth speech, gestures, and hand codes for each speech sound?

Answer 17

Oral Interpreter

Question 18

What is a CMAA’s 1st priority when pulling out daily charts?

Answer 18

Review the appointment schedule. In order to know which charts to pull for the day.

Question 19

CMS=

Answer 19

Centers for Medicare and Medicaid Services

Question 20

CMS - 1500=

Answer 20

An electronic form for out patient billing, which is what a providers office is considered

Question 21

Which of the following parts of Medicare pays for hospitalization?

Answer 21

Part A
pays for inpatient services, hospitalization, skilled nursing care facilities, hospice, and home health.

Question 22

All pages of a patients medical record must include which of the following information?

Answer 22

Patients Name

Question 23

A superbill aka a Patient encounter form:

Answer 23

Document used to record services rendered to the patient

Question 24

What does RBRVS stand for:

Answer 24

Resource based relative value scale

Question 25

What does RBRVS do?

Answer 25

Establishes the units used in determining Medicare fee schedules based on overhead expenses, amount of work involved, and cost of malpractice insurance

Question 26

Scribe=

Answer 26

Entering the data into the EHR as the patients examination is being conducted

Question 27

What's a method to reduce number of no shows?

Answer 27

Call the patient 1-2 days before their scheduled appointment

Question 28

Medical Administrative Assistant is checking in several patient's who showed up at the same time and are frustrated due to extended wait times. What should the MAA do?

Answer 28

Greet each patient with a smile

Question 29

What does Subpoena Duces Tecum?

Answer 29

Court order to mandate appearance and produce medical records for a trial

Question 30

What does credit balance represent?

Answer 30

Represents a negative number on a patient's account and indicates an overpayment has been made

Question 31

What type of housing for patient's provide help with ADL'S such as feeding, bathing, and ambulating?

Answer 31

Long term facility

Question 32

A medical administrative assistant should verify a patient's CPT code for which of the following?

Answer 32

Obtaining preauthorization

Question 33

A medical administrative Assistant is creating an appointment for a patient, which action should be taken 1st?

Answer 33

Confirm patient's or callers identity

Question 34

What is Medicaid?

Answer 34

A health coverage program for individuals of limited/ low income

Question 35

What does CVA mean?

Answer 35

Cerebrovascular Accident/ Stroke

Question 36

Deductible =

Answer 36

Amount must be met before the insurance carrier will cover any medical expenses

Question 37

Advance Directives=

Answer 37

Documents that describe what type of medical treatment a patient wants if the patient is no longer able to communicate

Question 38

What action should a medical administrative assistant take when dealing with a patient that has partial hearing loss?

Answer 38

Reflective communication When speaking with the patient involves repeating what the patient says back to them

Question 39

True or False: HIPAA requires patients to be provided (NPP) Notice of Privacy Practices during 1st visit?

Answer 39

True

Question 40

CAD =

Answer 40

Coronary Artery Disease

Question 41

What is a part of a patient's social history?

Answer 41

Substance Use

Question 42

What type of referrals are used in emergency situations?

Answer 42

STAT Referrals

Question 43

Account Aging =

Answer 43

Determining how long specific account balances have been outstanding

Question 44

An ethical issue that involves the manipulation of genetic material in cells to produce specific outcomes in hereditary traits?

Answer 44

Genetic Engineering

Question 45

ICD-10-CM

Answer 45

Current code-set used to describe the reason for the services provided. These codes are also known as "diagnosis codes"