SU # 69__Business Operations Flashcards

1
Q

How should you pay for emergency repairs?

credit card

line of credit

emergency fund

home equity loan

A

emergency fund

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2
Q

Another name for a program of routine maintenance is ___________________

deferred maintenance

emergency maintenance

planned maintenance

preventative maintenance

A

preventative maintenance

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3
Q

If the property manager uses an outside maintenance company to make repairs, the property manager should ________.

contract out the cleaning

Make sure the contractor is insured and bonded

never bid on a large project

limit the number of jobs the company does for the owner

A

Make sure the contractor is insured and bonded

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4
Q

Before making an improvement to a property, a property manager should do a ______________

return on investment analysis

capital forecast

market study

budget review

A

return on investment analysis

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5
Q

In Illinois, the city of Chicago requires that ALL residences be equipped with:

Proper lighting

Functioning carbon monoxide detectors

Privacy fences

Hallway lights in apartment buildings

A

Functioning carbon monoxide detectors

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6
Q

Which of the following is NOT a responsibility of the lessor?

Proper plumbing and gas

Smoke detectors

Proper garbage disposal

Heating facilities

A

Proper garbage disposal

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7
Q

A reserve study generally projects replacement of building components over the next ___

12 months

12 years

20 years

5 years

A

20 years

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8
Q

The EPA recommends that residential properties use _______ for lighting

incandescent

qualified compact fluorescent

vapor

tungsten

A

qualified compact fluorescent

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9
Q

Maintenance would not include which of the following?

Tree trimming

normal repairs

expanding the capacity of an air conditioner

replacement of air conditioning filters

A

expanding the capacity of an air conditioner

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10
Q

How are capital improvements handled on a tax return?

They are depreciated

They are written off as operating expenses

They are not scheduled

None of the above

A

They are depreciated

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11
Q

A good contractor will have which of the following?

worker’s compensation insurance

liability insurance

good credit rating

all of the above

A

all of the above

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12
Q

What is the most widely recognized certification program for rating “green” buildings?

Energy Star

LEED

BOMA

EPPA

A

LEED

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13
Q

What percentage of an office building’s operating cost is energy?

20%

10%

50%

30%

A

30%

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14
Q

Which of the following is among the four essential insurance policies for rental properties?

Dwelling policy

Contractor’s fidelity bond

Mortgage policy

Key man insurance

A

Dwelling policy

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15
Q

Which of the following would be a reason to use employees rather than contractors to perform services?

Less supervision

The cost of benefits

Lower overhead

Lower labor costs

A

Lower labor costs

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