Submission Test Flashcards
What did you write for business planning?
What is B+W objectives?
What is an LLP?
What is a business plan?
Re client care can you elaborate on what you mean by client types?
Yes my firm offer a variety of services to commercial owners, social housing providers and some clients have an understanding of the process and some not. I am able to identify the client type and levels of client care required.
(Client Care Level 2) Again on client care, re 43 Wilton Street what skills did you use to assist and was the homeowner happy with the result?
By using active listening skills when meeting the homeowner I was able to address her concerns. I kept the homeowner updated via telephone and confirmed discussion points in writing by email, that was important to establish a paper trail.
Communication and Negotiation what did you write ?
Experience of using communication and negotiation in providing clarity, negotiating interim valuations. Formally accepting variations in a CAI/CVI.
Conflict Avoidance - what did you write ?
Alternative Dispute Resolution Mediation Adjudication Arbitration Litigation
Are you aware of case law?
Accounting Principles?
Aware of administering client accounts
What are the obligations for client accounts
Data Management
Aware of legislation
Data Protection Act 1998 (now 2018)
Freedom of Information Act
Health and Safety - Level 1
Health & Safety Act 1974 Town & Country Planning Act 1959 CDM Regulations 2015 Working at Height Regulations 2005 Control of Asbestos Regulations 2012
Health and Safety - Level 2
Ladder Safety
How should a ladder be secured?
Scafftag sign off
Sustainability - Level 1
Sustainable methods of construction?
SHQS Surveys
RDSAP Surveys
Teamworking - Level 1
Importance of Team working
What are the team goals ?
Determine everyones roles within a team.
Conduct Rules and Ethics - Level 1
Re conflict of interest when was the guidance doc published?
Ethical Tree
Conduct Rules and Ethics - Level 2
Can you tell me about a time you have acted with the following: (IHPRR)
- Integrity?
- Provided a high standard of service
- Promoted trust in the profession
- Take Responsibility? (QXHA job)
- Treat others with respect?
Conduct Rules and Ethics - Level 3
Manchester United office trip
Against ethical standards
Building Pathology - Level 1
General understanding of defects
Reading of books to assist knowledge
Building Pathology - Level 2
Experience of surveying different buildings - Portal Frame Buildings, Tenement Buildings
Dampness Inspection
Building Pathology - Level 3
11 Darnley Gardens Bay window flat roof decks inspection Renew with Code 5 Lead on external grade plywood with class A building paper.
Inspection - Level 1
Inspection types and information required for them.
Dilaps
PPM Surveys
Condition Surveys
Inspection - Level 2
Schedule of Condition - Bridge St Inverness
Inspection - Level 3
Terminal Dilaps - Port Dundas
PPM Surveys - Renfrewshire Council
Legal & Regulatory - Level 1
When is a building warrant required?
Compliance with The Equality Act 2010
Compliance with CDM Regs 2015
Legal & Regulatory - Level 2
Works to Listed Buildings and Conservation Area
11 Rose Street - Petrographic Analysis
St Andrew Square - Condition Survey of elevations and roof.
Legal & Regulatory - Level 3
Advice to client for office fit out, compliance with Building Regulations.
Escape Principles
Corridor Widths
What is required to ascertain completion certificate?
Design & Specification- Level 1
General knowledge through CPD’s - single ply roofing, dampness.
