Targeting Consumers Flashcards

1
Q

market segmentations

A

dig into large groups to find a certain group of people to target

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2
Q

audience segentation

A

find the best prospects based on - identify needs problems values, accesibility through media, profit potential

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3
Q

identifiable needs, problems, or values

A

find underlying proble or value system

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4
Q

FedEx need problem value

A

overnight service, problems with deliveries, reliability

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5
Q

accesibility through media

A

must be at a reasonable cost

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6
Q

profit potential

A

most important test of segment, is it growing?

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7
Q

growing markets

A

single women home buyers, spanish speakers on the web, 15s on tech, mobile games, elearning

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8
Q

segmentation is niche marketing

A

identify needs segment and targeting a product for that segment

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9
Q

tide

A

clean and new

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10
Q

cheer

A

colors bright in any water temp

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11
Q

bold

A

freshness

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12
Q

segmentation evolved from

A

mass market

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13
Q

mass market

A

everybody is a potential customer reach widest audience possible

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14
Q

target marketing

A

smaller slice from the mass arket who share the same need for a product

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15
Q

one to one modek

A

two way dialogue with consumers and prospects

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16
Q

segentation process today

A

define promotion uses for segmentation, use variables to create segments, predict responses through behavioral segmentation, rank segments

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17
Q

1 define promotion uses for segentation

A

marketing to existing/new customers

18
Q

marketing to existing customers

A

most profitable - 65% of sales

19
Q

marketing to new customers

A

analyze trends

20
Q

2014 trends

A

buy local, mobile devices, premiumization

21
Q

cocooning

A

protects oneself from the harsh outside world

22
Q

cashing out

A

working men and women seek more simpler life

23
Q

pleasure revenge

A

predicted new fondness for meats, desserts, and other comfort foods

24
Q

2 use variable to create segments

A

what makes consumers alike or different and traits associated with geographic region

25
segmentation variables
geographic and demographic
26
psychographic/lifestyle values
profiles customers attitudes, values
27
behavioral information
provides needs and benefits that are sought
28
geographic segmentation
global youth/affluent/cyberspace, national/regional, local
29
demographic segmentation
socioeconomic status, social class, family status, young married, singles, gay
30
gender based buying investors
women
31
gender based buying shopping
women more brand loyal, men are less price conscious/more likely to buy impulse items
32
VALS 2
8 lifestyle categories with two dimensions - resources and self orientation
33
8 lifestyle categories
actualizer, acheiver, experiencer, fufilled, believers, strivers, makers, strugglers
34
3 behavioral segment categories
needs/benefits, media use, financial credit behavior, response behavior, product use
35
product behavior segmentation
divide market based on product features and benefits
36
needs/benefits
time, enjoyable experience, save money
37
media use
prefer kinds of media
38
internet videophiles
video downloadin freaks
39
financial credit behavior
past says something about the future, credit scores and files
40
response behavior
data combined with real time information - special offers, quality reccomendations
41
product use
heavy vs light vs nonusers
42
4 rank segments
in order of priority/most profitable