Techniques Flashcards

1
Q

What is Benchmarking technique?

A

Benchmark studies are performed to compare the strengths and weaknesses of an organization against its peers and competitors.

Benchmarking is usually focused on strategies, operations and processes.

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2
Q

What is the disadvantage of Benchmarking?

A

Because it involves assessing solutions that have been shown to work elsewhere, with the goal of reproducing them, benchmarking cannot produce innovative solutions or solutions that will produce a sustainable competitive advantage.

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3
Q

What is a business rule?

A

A business rule is a specific, actionable, testable directive that is under the control of an organization and that supports a business policy.

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4
Q

How BABOK defines business policy?

A

A business policy is a non-actionable directive that supports a business goal.

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5
Q

What is “term and fact model”?

A

a defined glossary of terms and an understanding of the relationships between them.

Related to Data Dictionary and Glossary (9.5) and Data Modeling (9.7)

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6
Q

What are structure rules?

A

Structural rules state something is or is not true. It may also describe how information may be inferred or calculated based on other data available to the business.

They cannot be violated (but they can be misapplied).

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7
Q

What is data dictionary and glossary?

A

A data dictionary or glossary defines key terms and data relevant to a business domain.

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8
Q

What does data dictionary includes?

A

A data dictionary includes standard definitions of data elements, their meanings, and allowable values.

A data dictionary contains definitions of each primitive data element and indicates how those elements combine into composite data elements.

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9
Q

What information must be recorded about each primitive data element in the data dictionary?

A
  1. Name
  2. Aliases: alternate names for the data element used by various stakeholders.
  3. Values/Meanings
  4. Description
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10
Q

What is the structure of Composite data in the data dictionary?

A

Composite data is assembled from primitive data elements. Composite structures include:

  1. Sequences
  2. Repetitions
  3. Optional Elements
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11
Q

What is data modelling techniques?

A

The purpose of a data model is to describe the concepts relevant to a domain, the relationships between those concepts, and information associated with them.

The two most widely used types of data model are the entity-relationship diagram (ERD) and the class diagram, although other modeling notations remain in use.

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12
Q

What is Analogous Estimation?

A

Analogous estimating is often used to develop a rough order of magnitude (ROM) estimate, and is also known as “top-down” estimating. This is usually done at the beginning of the project or project phase and more detailed estimates follow as more is known.

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13
Q

What is Bottom-up Estimation?

A

Using Bottom-up Estimation technique the business analyst has collected the deliverables, activities, tasks, and estimates from all the involved stakeholders and rolls them up to get a total for all the activities and tasks.

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14
Q

What is Rolling Wave estimation?

A

Rolling Wave technique involves refinement of estimates. Estimate the details for activities in the current iteration or increment and provide an analogous estimate for the entire scope of work.

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15
Q

What is Three-point Estimation?

A

Three-point Estimation is used in Uses scenarios:
The most optimistic estimate, or best-case scenario
The most pessimistic estimate, or worst-case scenario
The most likely estimate

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16
Q

What is Delphi estimation?

A

Delphi estimation uses a combination of expert judgment and history. There are several variations on this process, but they all include individual estimates, sharing the estimates with experts, and having several rounds until consensus is reached. An average of the three estimates is used.

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17
Q

What is the disadvantage of Interface Analysis?

A

Does not provide insight into other aspects of the solution since the analysis does not assess the internal components.

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18
Q

What is the disadvantage of Interview?

A

Interviews are not an ideal means of reaching consensus across a group of stakeholders.

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19
Q

Difference between Monitoring and Evaluation?

A

Monitoring is a continuous process of collecting data to determine how well a solution has been implemented compared to expected results.

Evaluation is the systematic and objective assessment of a solution to determine its status and efficacy in meeting objectives over time, and to identify ways to improve the solution to better meet objectives.

20
Q

What are five characteristics of an indicator for Key Performance Indicator technique?

A

A good indicator has five characteristics:
QCARE
Clear: precise and unambiguous
Relevant: appropriate to the factor
Economical: available at reasonable cost
Adequate: provides a sufficient basis to assess performance
Quantifiable: can be independently validated

21
Q

What other name of Observation technique?

A

Observation is sometimes called “job shadowing” or “following people around.”

22
Q

What is “silos”?

A

Communication and Cross-functional co-ordination problems may arises Functionally-oriented organizations.

23
Q

What is Organising Modeling?

A

Organization Modeling is used to describe the roles, responsibilities and reporting structures that exist within an organization and to align those structures with the organization’s goals.

24
Q

What is Process Modelling Technique ?

A

To understand how work that involves multiple roles and departments is performed within an organization.

25
Q

What is prototyping technique?

A

Prototyping details user interface requirements and integrates them with other requirements such as use cases, scenarios, data and business rules.

26
Q

What is functional/evolutionary scope prototyping?

A

Functional Scope is a horizontal prototype models a shallow, and possibly wide view of the system’s functionality. It typically does not have any business logic running behind the visualization. A vertical prototype models a deep, and usually narrow slice of the entire system’s functionality.

And How the organization interfaces with other organizational units.

27
Q

What is Throw-away prototyping?

A

Usage Throughout System Development Lifecycle. A “Throw-away” prototype seeks to quickly uncover and clarify interface requirements using simple tools, sometimes just paper and pencil.

28
Q

How Requirement Workshop technique can be used?

A

A Requirement workshop may be used to scope, discover, define, prioritize and reach closure on requirements for the target system

29
Q

What is the role of scribe in Requirement Workshop?

A

The scribe’s role is to document the requirements in the format determined prior to the workshop and keep track of any items or issues that are deferred during the session itself.

30
Q

What are three general categories of Risk Tolerance?

A

The three general categories of risk tolerance are:
Risk-Aversion. A risk-averse person or organization will seek to reduce risks

Neutrality.A neutral approach to risk means that the probable benefits gained from the risk response must equal or outweigh the costs in order to justify action.

Risk-Seeking. A risk-seeking person or organization will be willing to accept relatively high risks.

31
Q

What are the Response strategies for positive Risk?

A

Share. Work with a third party to increase the probably the positive outcome will occur and agree to share in the benefits.
Enhance. The organization takes steps to increase probability of the risk occurring and the potential benefit if the risk occurs.
Exploit. The organization works to ensure that the event does occur

32
Q

What are the Response strategies for Negative Risk?

A

Acceptance
Transfer
Avoidance
Mitigation

33
Q

What are two common ways of Root Cause analysis?

A

Two commonly used root cause analysis methods include the Fishbone Diagram and the Five Whys:

A fishbone diagram (also known as an Ishikawa or cause-and-effect diagram) is used to identify and organize the possible causes of a problem.

The Five Whys is a question-asking process to explore the nature and cause of a problem.

34
Q

What are the elements of Scope Modeling?

A
  1. Context Diagram
  2. Event
  3. Feature
  4. Use case Diagram
  5. Process Diagram
35
Q

What is Sequence Diagram?

A

Sequence diagrams are used to model the logic of usage scenarios, by showing the information passed between objects in the system.

36
Q

Why Structured walkthroughs technique is used?

A

Structured walkthroughs are performed to communicate, verify and validate requirements.

37
Q

What is SWOT analysis?

A

A SWOT analysis used to quickly analyze various aspects of the current state of the business process undergoing change.

use for strategic planning, opportunity analysis, competitive analysis, business and product development.

38
Q

What is Glossary and Data Dictionary? Difference between them ?

A

A glossary consists of a term relevant to the domain and a unique definition for each, as well as cross-referencing aliases.

Data dictionary include standard definitions of data elements, their meanings, and allowable values.

39
Q

Which one of the following is NOT an effectiveness measure for learning?

Select one:

a. Rapid absorption of new information or new domains.
b. Identification of reinforcing and compensating feedback loops.
c. Identification of related problems or issues from multiple areas in the domain.
d. Agreement by stakeholders that analysis models effectively and completely describe the domain.

A

The correct answer is:
b. Identification of reinforcing and compensating feedback loops.

Page Number(s) 141

Correct Answer Feedback
BABOK 8.1.3.3. This is not an effectiveness measure for learning.

40
Q

The purpose of Problem Tracking is to provide an organized approach to tracking, management, and resolution of:

Select one:

a. Issues and Problems. Incorrect
b. Problems and Defects.
c. Defects, Issues, NFRs, Problems, and Risks.
d. Defects, Issues, Problems, and Risks.

A

The correct answer is:

d. Defects, Issues, Problems, and Risks.

41
Q

There are several possible models and diagrams that may be available for a BA to use when beginning analysis for a project. Which of the following is most likely to be available for consideration?

Select one:

a. Document analysis.
b. Organization model.
c. Scope model.
d. Business case.

A

The correct answer is:
b. Organization model.

Page Number(s) 190

Correct Answer Feedback
Organizational Model is the most generalized to assess a wide variety of tasks, in contrast to the specifics of the other answers.

42
Q

Brad is assigned the role of Business Analyst on the project, and he intends to create context, usage, and validity of the business information related to the department he is working in. How should he represent this?

Select one:

a. With the help of metadata, while creating a Data Model.
b. With the help of a Glossary.
c. With the help of a Meta Model.
d. With the help of a Data Flow Diagram.

A

The correct answer is:
a. With the help of metadata, while creating a Data Model.

Page Number(s) 165

Correct Answer Feedback
Metadata is defined as “data about data”. Metadata describes the context, use, and validity of business information and is generally used to determine when and why information stored in a system was changed.

43
Q

What is a critical element of root cause analysis?

A

A critical element of root cause analysis is to ensure that the current business thinking and processes are challenged. That is, do they still make sense or provide good business value in light of current realities?

44
Q

In which technique Facilitator, Scribe, or Moderator are involved?

A

Requirement Workshop: Facilitator and Scribe

Structure Walk through: Scribe, Moderator and others (Author, Peer, Reviewer)

45
Q
Generally Accepted Elicitation Techniques and Synonyms:
Observation:
Prototyping:
Requirement Workshop: 
Story boarding:
A

Observation: Job Shadowing
Prototyping: Story boarding, Navigation Flow, Paper Prototyping, Screen Flow,
Requirement Workshop: Elicitation Workshop, Facilitated Workshop
Storyboard: also known as a Dialog Map, Dialog Hierarchy or Navigation Flow