Brainscape's Knowledge GenomeTM


Top Flashcards (Certified)
All Flashcards

CISI Cards - Technology in Investment > Technology in Investment - Chapter 8 > Flashcards

Technology in Investment - Chapter 8 Flashcards

(97 cards)

Start Studying
1
Q

What is chapter 8

A

Technology Infrastructure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the key responsibilities of the CIO/CTO

A

Manages all the staff in the division and sets the companies technology strategty

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Who is the head of information technology or systems?

A

Chief Information Officers (CIO) or sometimes a Chief Technology Officer (CTO)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Who does the head of production report to?

A

Reports to the CIO

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is the head of testing responsible for?

A

Testing new software releases and implementing change control procedures

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is the key responsibility of the head of production support?

A

Responsible for the provision of all server and desktop facilities for the day to day running.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is the role of a Data Base Administrators

A

Develop and enforce database standards, guidelines, operational polices ad procedures

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Who reports to the head of production support?

A

Database administrators
Help desk analysts

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Who does the head of development and implementation report to?

A

The Chief Information Officer (CIO)/(CTO)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is the difference between a CTO and a CIO

A

Same role, different name.

Chief Information Officer
Chief Technology Officer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Who reports into the head of development and implemtation?

A

Business Analysts
Application designers
Prgrammers/Developers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Who does the head of testing report into ?

A

Reports to the CIO

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is the head of development and implementation responsible for?

A

Commissioning of new applications

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Who does the head of change report into?

A

CIO or occasionally the Chief Operating Officer (COO)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Who reports into the head of testing?

A

Test analysts

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the responsibility of the of the Head of Change

A

Managing major change programmes and projects

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Who reports to that head of change?

A

Programme managers and project managers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Who does the head of business continuity and recovery report to?

A

Reports to the CIO

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What is the client component of the Technology infrastructure

A

Where the users input data or view enquiries

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What is the main responsibility of the head of business continuity and recovery?

A

Managing the firms business recovery plans

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Who does the head of information security report to?

A

This individual reports to the CIO (duh)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What is the main responsibility of the head of information security?

A

Overall direction of all security functions associated with applications & data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What is a thin client

A

A application running on a browser

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What is a fat client

A

A PC on which an application is downloaded on and used.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
What is the Middleware/Real-Time Messaging Layer component of the Technology infrastructure
Software that distributes and obtains real-time data to and from other systems.
22
What is the Database component of the Technology infrastructure
Consists of an organized collection of data
23
What is a relational database?
Contains a number of tables and relationships. Basically an AG grid.
24
How are mission-critical applications usually deployed?
As distributed systems
24
How is a relational database interfaced?
With Structured Query Language (SQL)
25
How do distributed systems connect with one another?
Transmission lines
25
What is a distributed system?
A distributed system is a configuration which contains a number of hardware elements that are connected by some transmission technology. Such systems consist of a number of executing programs which interact with each other via transmission lines.
26
What is Data Replication?
Is the process of sharing information as to ensure consistency between resources
26
What are the three reasons for implementing a system in a distributed fashion
To ensure processing power is as close to the users as possible To ensure high degree of robustness, for example, via the use of data replication To enable hardware to be easily added
27
What are three reasons not to implement a system in a distributed fashion?
Predictability of performance Keeping all the clocks in the system synchronized System malfunctions can have wider system effects
28
What are the two ways data replication can be implemented?
Storing the same data on multiple storage devices or by executing the same task on multiple devices
29
Measuring performance & Managing risk - What is external fraud?
Theft of information, hacking damage, third party theft and forgery.
29
Measuring performance & Managing risk - What is internal fraud?
Misappropriation of assets, tax evasion, intentional mismarking of postions and bribery
30
Measuring performance & Managing risk - What is Employment practices and workplace safety
discrimination, workers, compensation, employee health and safety
31
Measuring performance & Managing risk - What are Business disruption and systems failures
utility disruptions, software failures and hardware failures
31
Measuring performance & Managing risk - What are Damage to physical assets
natural disasters, terrorism and vandalism
32
Measuring performance & Managing risk - What are Clients, products, and business practice
market manipulation, anti-trust, improper trade, product defects, fiduciary breaches and account churning
33
Measuring performance & Managing risk - What are Execution, delivery, and process management
Data entry errors, accounting errors, failed mandatory reporting and negligent loss of client assets
34
Generally, the governance of risk management of information technology can be divided into two categories...
* maintaining ‘business as usual’ activity, and * introducing business change
35
Who is responsible for the maintenance of 'Business as usual'
The operations side
36
Who is responsible for the maintenance of 'Business change'
Business side
37
What is cyber security
protect computer systems’ hardware, software and data from: * damage * theft * unauthorized use, and disruption.
38
What are the two main criminal purposes of hacking are to?
Facilitate identity fraud and cyber espionage
39
What is identity fraud
Stealing personal information to gain access to data or a system
40
What is phishing?
Attempt to trick users into disclosing information
41
What is cyber espionage
Stealing valuable information about rival products or intellectual property
42
What is Malware?
Malicious software used to get illegal access to systems
43
What is spyware?
Software that gathers information about a person or organization without them knowing and sells it to a third party.
44
What is Ransomware?
Criminals blocking a system and not reopening until a fee is paid
45
What is a computer virus?
A software program that can copy itself and infect multiple files and then spread to a new PC
46
What is a worm?
A virus that replicates, not infects, files and then spread to another computer
46
What is a Trojan virus
Appears to be legitimate but actually gains unauthorized access
47
What is a botnet?
Network of computers controlled by cyber criminals
47
What is Keystroke Logging
The secret monitoring of keyboard presses
48
What is form grabbng?
Interception of data submitted to web browsers, collects it before it passes over the internet and then sent to criminals
49
What does DDoS stand for?
Distributed Denial of Service
50
What is DDoS
Bombardment of requests t a system with the intention of immobilizing it
51
Prevention and Detection of DDoS attacks - What is impact analysis?
Spotting problems before they arrive
52
Prevention and Detection of DDoS attacks - Staff training?
Ensure staff are trained in recognizing attacks and password security
53
Prevention and Detection of DDoS attacks - Personal Devices and Portable Devices?
Encrypting data on personal devices
54
What is a firewall?
Systems that control the incoming and outgoing network traffic
55
What is a pen test?
Penetration test
56
What are the key components in the 'Infrastructure' Catalogue?
Users the help desk supports Applications the help desk supports Service level agreements Hardware the help desk supports
57
What is follow the sun?
European support is based in Europe, then Asia in Asia and America in America. The support desk 'follows the sun'
58
If 'Round-The-Clock Support is required' what 3 models are commonly used?
Follow-the-sun Extended working hours Partial outsourcing
59
What is extended working hours?
The single help desk is operated through shifts
60
What is partial outsourcing?
The overnight managing of the help desk is outsourced
61
What is the role of a KPI in a SLA
Key metrics for which limits are recorded against in a SLA.
62
How are KPIs presented?
Dashboard
63
Support Call Prioritization - Level one, what is it?
Help desk
64
What is the level 1 help desk responsible for (5)
* receiving, recording, prioritising and tracking service calls * ensuring that SLA time targets are met * monitoring and status-tracking of all incidents * escalation and referral to other parts of the organisation * first line support, and * closing incidents with confirmation from the requestor
65
What happens during the level to of the Support call prioritization
Issues are analyzed and either sent back to level 1 or escalated to level 3
65
Support Call Prioritization - Level two, what is it?
Analyst
66
Support Call Prioritization - Level three, what is it?
Service Specialists
67
What is the relationships between service specialists and the user?
Service Specialists are kept hidden from the user.
68
Support Call Prioritization - Level four, what is it?
Management
69
What is a business Continuity Plan?
Ensuring a firm is able to recover from an emergency
69
What is Disaster Recover Plan (DRP)
The process of regaining access to the data to resume critical business operations
70
What is a Planning Committee?
A planning committee should be appointed to oversee the development, testing and implementation of the plan.
71
What is a warm site?
Transactions are written at two sites, the commincation is managed though 'Log Shipping'
72
What is a cold site?
Spare server at a standby location. The data will be 'cold' so there will be some hours in getting the system up and running
72
What is a hot site?
An approach where transactions are written at many locations simultaneously. This means if one breaks the others can keep it going
73
What is 'Log Shipping'
Used in warm site management to copy data from the primary to the secondary with a small latency. (5-15 mins)
74
How often should a testing procedure be executed?
Annually
75
Who is responsible for approving the disaster recovery plan?
Senior Management
76
What is a Version Control System (VCSs)
Version control systems (VCSs) are software applications that manage multiple revisions of the same unit of information
77
How often are change control meetings usually scheduled?
Weekly
77
What do Version Control System (VCSs) provide for a system?
An opportunity to 'Roll back' to a previous version
78
What is a change control meeting?
Meetings between all stakeholders to discuss business changes
79
For how long do firms not make changes before a release of their annual accounts
4 weeks
80
For how long do firms not make changes before the last week on any accounting month
1 week
81
82

CISI Cards - Technology in Investment (20 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions