Test 1 Flashcards

(37 cards)

1
Q

Management

A

The attainment of organizational goals in an effective and efficient manner through Planning, Organizing, Leading and Controlling of organizational resources

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2
Q

Planning

A

Defining goals, establishing strategy and developing plans to coordinate activities

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3
Q

Organizing

A

Determining what tasks to be done, who is to do them and how the tasks are to be grouped

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4
Q

Leading

A

motivating employees, directing

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5
Q

Controlling

A

Monitor activities and make corrections

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6
Q

An organization is…..

A

a social entity that is goal directed and deliberately structured

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7
Q

Effectiveness vs. Efficiency

A

Effectiveness is based on goal attainment and is the “ends” of an organization

Efficiency deals with resource usage and is the “means” of an organization

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8
Q

3 categories of skill

A

Conceptual, Human, and Technical

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9
Q

External Organizational Environment

A

includes all outside elements that affect the organization

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10
Q

General Environment

A

affects organization indirectly

Technological
Natural
Sociocultural
Economics
Legal/Political
International
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11
Q

Task Environment

A

sectors that conduct transactions with the organization

Customers
Competitors
Suppliers
Labor Market

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12
Q

Organizational Ecosystem

A

Formed by the interaction among a community of organizations in the environment

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13
Q

Internal Environment

A

elements within the organization boundaries

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14
Q

Boundary-Spanning Roles

A

link and coordinate the organization with external environment

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15
Q

Interorganizational partnerships

A

reduce boundaries and begin collaborating with other organizations

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16
Q

merger-

A

when two or more organizations combine to become one

17
Q

Joint Ventures

A

strategic alliance or program by two or more organizations

18
Q

Corporate Culture-

A

the set of key values, beliefs, understandings and norms that members of an organization share

symbols
stories
heroes
slogans
ceremonies
19
Q

Visible corporate culture

A

artifacts such as dress, office layout, symbols, slogans, cermonies

20
Q

Invisible Corporate Culture

A

expressed values

underlying assumptions and deep beliefs

21
Q

4 types of corporate culture

A

Adaptability- external, flexible

Achievement- external, stability

involvement- internal, flexible

Consistency- internal, stability

22
Q

Globalization

A

extent to which trade and investments, information, social and cultural ideas and political cooperation flows between countries.

23
Q

Exporting-

A

Transferring products for sale to foreign countries

24
Q

Outsourcing

A

also called off-shoring, work activities are done in countries with cheap labor

25
Franchising
licensing that provides a complete package of materials and services
26
political risk
the risk of lost assets, earning power, or managerial control. (managers must be concerned with political instability
27
Ethics-
code of moral principles and values that govern the behaviors of right or wrong
28
3 domains of human action
domain of certified law domain of ethics domain of free choice
29
Ethical Dilemma
arises in a situation concerning right or wrong when values are in conflict
30
Utilitarian Approach
moral behavior produces the greatest good for the greatest number
31
Individualism Approach
acts are moral if they promote the individual's long term interest
32
Moral Rights Approach
humans have fundamental rights and liberties that cannot be taken by an individual's decision
33
Justice Approach
moral decisions must be based on standards of equity, fairness and impartiality
34
Practical Approach
decisions based on prevailing standards of the profession, larger society and stakeholder interests
35
Distributive Justive
requires that different treatment of people not be based on arbitrary characteristics
36
Procedural Justice
requires that rules be administered fairly
37
Compensatory Justice
argues that individuals should be compensated for the cost of their injuries by the party responsible