Test 1 Flashcards
(37 cards)
Management
The attainment of organizational goals in an effective and efficient manner through Planning, Organizing, Leading and Controlling of organizational resources
Planning
Defining goals, establishing strategy and developing plans to coordinate activities
Organizing
Determining what tasks to be done, who is to do them and how the tasks are to be grouped
Leading
motivating employees, directing
Controlling
Monitor activities and make corrections
An organization is…..
a social entity that is goal directed and deliberately structured
Effectiveness vs. Efficiency
Effectiveness is based on goal attainment and is the “ends” of an organization
Efficiency deals with resource usage and is the “means” of an organization
3 categories of skill
Conceptual, Human, and Technical
External Organizational Environment
includes all outside elements that affect the organization
General Environment
affects organization indirectly
Technological Natural Sociocultural Economics Legal/Political International
Task Environment
sectors that conduct transactions with the organization
Customers
Competitors
Suppliers
Labor Market
Organizational Ecosystem
Formed by the interaction among a community of organizations in the environment
Internal Environment
elements within the organization boundaries
Boundary-Spanning Roles
link and coordinate the organization with external environment
Interorganizational partnerships
reduce boundaries and begin collaborating with other organizations
merger-
when two or more organizations combine to become one
Joint Ventures
strategic alliance or program by two or more organizations
Corporate Culture-
the set of key values, beliefs, understandings and norms that members of an organization share
symbols stories heroes slogans ceremonies
Visible corporate culture
artifacts such as dress, office layout, symbols, slogans, cermonies
Invisible Corporate Culture
expressed values
underlying assumptions and deep beliefs
4 types of corporate culture
Adaptability- external, flexible
Achievement- external, stability
involvement- internal, flexible
Consistency- internal, stability
Globalization
extent to which trade and investments, information, social and cultural ideas and political cooperation flows between countries.
Exporting-
Transferring products for sale to foreign countries
Outsourcing
also called off-shoring, work activities are done in countries with cheap labor