Test Flashcards

1
Q

SWOT

A

STRENGTH, WEAKNESSES INTERNAL
OPPORTUNITIES, THREATS EXTERNAL

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Traditional view of strategy

A

Strategy is developed after a thorough analysis of the environment and used to forecast strategy for the next 5 to 10 years

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Modern view strategy

A

pattern in a stream of decisions of actions
It’s what organizations actually do rather than what they intend to do

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Self-service HR

A

Giving employees control of HR transactions
Employees take greater responsibility for their careers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Outsourcing HR

A

Have another company manage certain HR functions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Six Sigma

A

Quality control
very low defect rate
6 sigmas on both sides

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Forms of organizational structure

A
  1. Complexity
  2. Formalization
  3. Centralization
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Complexity Structure

A

3 types of differentiation
1. Vertical
2. Horizontal
3. Spatial

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Formalization

A

Degree to which jobs are standardized within the organization
To what extent are there policies, procedures and rules that program the jobs of employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Centralization

A

Degree to which decision making is concentrated within the organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Administrative Linkage

A

No linkage betweeen HR and strategy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

One way linkage

A

HR is informed of company’s strategy, but does not contribute to strategy formulation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Two-way linkage

A

First HR is informed of various potential strategies
HR provides feedback
A strategy is selected and HR is informed of the selection

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Integrative Linkage

A

HR is an integral component of strategy formulation and implementation
Senior HR representatives are present during development and implementation phases

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Employer Reactions to 1991 Act

A
  1. OUCH Test
  2. Four fifths rule
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Ouch

A
  1. Objective
    - Fact based and quantifiable, not emotional or subjective
  2. Uniform in application
    - Apply the same tests in the same ways - can’t tailor the test for, or against a protected group
  3. Consistent in effect
    - Ensure the result is not significantly different for different groups (where 4/5s come into play
  4. Has job relatedness
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Disparate or adverse treatment

A

Differing treatment of individuals, where the differences are based on the individuals race, color, religion, sex, national origin, age, or disability status

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Pattern or practice

A

When a person or group engages in a sequence of actions over a significant period of time that is intended to deny the rights provided by Title 7 of the 1964 Civil Rights Act to a member of a protected class

Suit generally brought by EEOC or US Attorney General

19
Q

Defenses to discrimination

A
  1. Business Necessity
  2. Job relatedness
  3. Necessary and essential functions
20
Q

Business necessity

A

Exists when a particular practice is necessary for the safe and efficient operation of the business and when there is a specific business purpose for applying a particular standard that may be discriminatory

Prohibited as a defense against disparate treatment and must be combined with job relatedness

21
Q

Job relatedness

A

Exists when a test for employment is a legitimate measure of an individual’s ability to do the necessary and essential functions of the job

22
Q

Who harasses the most

23
Q

Sexual harassment

A
  1. Quid Pro Quo
  2. Hostile work environment
24
Q

Quid Pro Quo

A

Occurs when some type of benefit or punishment is made contingent on the employee submitting to sexual advances

Generally supervisor- subordinate

25
Hostile work environment
Harassment that occurs when someone's behavior at work creates an environment that is sexual in nature or makes it difficult for someone of a particular sex to work in that environment Is the average person who would look at the situation and its intensity to determine whether the accused person was wrong in their actions
26
For the organization to be liable for SH
1. The plaintiff did not solicit or incite the advances 2. The harassment was undesirable and severe enough to alter the terms, conditions and privileges of employment Courts will want to know: 1. Did the employer know about, or should the employer have known about, the harassment 2. Did the employer act to stop the harassement
27
Employer Prohibitions
1. Retaliation 2. Constructive Discharge
28
Retaliation
Any adverse employment action Firings, demotions, schedule reductions or changes that harm the individual employee
29
Constructive dischaarge
Suffered harassment or discrimination so intolerable that a reasonable person in the same position would have felt compelled to resign The employee's reaction to the workplace situation is reasonable given the totality of circumstances
30
Thirteenth Amendment
Neither slavery nor involuntary servitude except as punishment for crime whereof the party shall have been duly convicted, exist within the united states or any place subject to their jurisdiction
31
Fourteenth Amendment
No state shall make or enforce any law which shall abridge the privileges or immunities of citizens of the united states
32
OSHA
Occupational safety and health administration Workplace safety Under the Us department of labor Establish and enforce occupational safety and health standards All places of employment engaged in interstate commerce
33
ADA
Americans with Disabilities Act Prohibits discrimination against individuals with disabilities in all areas of public life
34
Disability
Has a physical or mental impairment that substantially limits one or more major life activities Has a history or record of such an impairment Is perceived by others as having such an impairment
35
ADA
Reasonable accommodation - An accommodation made by employer to allow someone who is disabled but otherwise qualified to perform the essential functions of the job Essential functions Something done routinely and frequently on the job Done on occasion but is an important part of the job May never be performed by the employee, but if it were necessary, it would be critical that it be done right
36
Other ADA Limitations
Fundamental alteration: - A change that is so significant that it alters the essential nature of the goods, services, facilities, privileges, advantages or accommodations offered Safe operation: - Legitimate safety requirements make it necessary to exclude or isolate a person with a disability they must be based on actual risks, no stereotypes or generalizations Direct threat: - A significant risk to the health or safety of others that cannot be eliminated
37
Reasonably accommodation not required if:
- Not requested by individual - Applicant does not meet job qualifications - Accommodation would lower quality standards - Accommodation is the provision of personal use items
38
Mechanistic job design
-Structure work so that a child could do it - Criticized in that jobs are very simple and lack any significant meaningfulness
39
Job characteristics model
1. Skill variety - extent to which a variety of skills are used 2. task identity - degree to which workers complete a whole piece of work from beginning to end 3. Task significance - extent to which the work has an impact on others lives 4. Autonomy - degree to which individuals may exercise their own discretion and decision making 5. Feedback - degree to which individuals receive clear information regarding their performance from the work itself
40
Motivational Theory
Motivation = Expectancy x Instrumentality x Valence
41
Biological Job design
- based on ergonomics - minimize physical strain on the worker redesign of machines and equipment
42
Perceptual-motor job design
- design jobs not to exceed individuals mental capabilities and limitations - Multi-tasking, stress and distractions reduce mental ability
43