Test Flashcards
(38 cards)
What is the primary role of first-line supervisors in law enforcement?
To lead subordinates through a rapidly changing and complex environment.
Why is it important for first-line supervisors to develop their subordinates?
To teach them to navigate challenges successfully, safely, and efficiently.
What is a significant responsibility of first-line supervisors regarding job expectations?
Communicate job expectations and provide feedback about job performances.
What is the typical span of control for first-line supervisors in large agencies?
15-20 employees.
What is a critical task first-line supervisors perform in relation to organizational directives?
Disseminate information and implement operational protocols.
What are the key qualities needed for strong first-line supervisors?
- Proficiency
- Openness and honesty
- Critical decision-making
- Strategic thinking
- Communication and listening
- Respect
- Cultural competency
- Collaboration
- Community-mindedness
- Support of employee wellness
What does proficiency in first-line supervisors entail?
Knowledge of governing law, organizational policies, community stakeholders, and tactical skills.
How should first-line supervisors demonstrate openness and honesty?
By admitting and taking responsibility for outcomes.
What is critical decision-making in the context of first-line supervisors?
Examining problems critically and making informed decisions based on evidence.
What are the components of strategic thinking for first-line supervisors?
- A plan with measurable outcomes
- Personal commitment to achieve goals
- Resources to achieve results
- Open communication with subordinates
What is the importance of communication and listening for first-line supervisors?
To express themselves clearly and demonstrate emotional intelligence and empathy.
How can first-line supervisors develop trust and legitimacy?
By treating subordinates and community members with dignity and respect.
What does cultural competency involve for first-line supervisors?
Awareness of personal biases and understanding the communities they serve.
What is the role of collaboration for first-line supervisors?
To model teamwork and develop relationships with community stakeholders.
Why is community-mindedness important for first-line supervisors?
To foster positive relationships with the communities they serve.
How can first-line supervisors support employee wellness?
Through physical, social, educational, and mental health support.
What is the first responsibility of first-line supervisors in the disciplinary process?
To lessen the need for discipline by preventing mistakes.
What is a key opportunity for first-line supervisors in the disciplinary process?
Helping subordinates learn from mistakes.
What are the four categories of first-line supervisors identified in the academic literature?
- Traditional
- Innovative
- Supportive
- Active
What is the impact of an active supervisory approach on employee behavior?
It increases time spent on self-initiated activities, problem-solving, and community policing.
What is a key takeaway for law enforcement agencies regarding first-line supervisors?
Improve supervisors’ abilities to provide social support for their subordinates.
What are some resources available for understanding first-line supervisor expectations?
Government publications and agency guidelines.
What is the primary focus of the 2003 NIJ publication ‘How Police Supervisory Styles Influence Patrol Officer Behavior’?
Analysis of how a field supervisor influences subordinates
This publication examines the impact of different supervisory styles on patrol officers’ behavior.
What perspectives are included in the 2011 NIJ publication ‘Police Supervision: A 360-Degree View’?
- Chiefs
- Subordinates
- Supervisors
This publication offers insights from three different roles within police departments regarding supervision.
