Test

Question 1

Identify THREE (3) agencies in Jamaica that provide support for persons with disabilities.

Answer 1

1. Jamaica Society for the Blind
2. Jamaica Association for the Deaf
3. Jamaican Council for Persons with Disabilities

Question 2

Outline THREE (3) measures you should take to ensure that the working environment is safe.

Answer 2

1. Wearing Personal Protective Equipment
2. Washing hands before and after every procedure
3. Practicing with your scope

Question 3

Indicate the steps to be taken to ensure that the work area is left clean and hygienic after a medical procedure.

Answer 3

1. Clean up area by disposing of used items
2. Take back reused items to the sluice room
3. Remove PPEs
4. Wash hands
5. Document

Question 4

List THREE (3) methods of sterilization.

Answer 4

1. Dry heat method
2. Moist heat method
3. Ethylene Oxide method

Question 5

State THREE (3) safety precautions that should be adhered to when sterilizing equipment and implements.

Answer 5

1. Wear face masks and goggles to protect the face
2. Wear protective gloves when handling certain items
3. Make sure to measure and use liquids in their correct proportion

Question 6

Define HIV.

Answer 6

Human Immunodeficiency Virus; a virus that weakens the immune system by attacking CD4 cells.

Question 7

Define AIDS.

Answer 7

Acquired Immune Deficiency Syndrome; the final stage of HIV infection when the immune system is severely damaged.

Question 8

Define Hospice.

Answer 8

Care given to dying patients and their family members.

Question 9

Define Biohazard bag.

Answer 9

A special bag used to safely dispose of contaminated medical waste like blood-soaked items or used gloves.

Question 10

Define Universal precautions.

Answer 10

Safety measures taken to prevent the spread of infections by treating all blood and body fluids as if they are infectious.

Question 11

Define the term ‘elderly’.

Answer 11

An elderly person is anyone aged 65 years and older who may be going through physical or psychological changes.

Question 12

Highlight FOUR (4) ways in which the health care assistant can support the elderly in meeting their emotional and psychosocial needs.

Answer 12

1. Assist with daily activities
2. Promote independence and never rushing them
3. Having them engage in social activities (games)
4. Encourage group feeding

Question 13

Name FIVE (5) nursing care activities that may be performed by the health care assistant attending to Mr. Cephas.

Answer 13

1. Feed him daily
2. Groom him
3. Give him bed baths
4. Frequently reposition him to prevent pressure ulcers
5. Take him outside in a wheelchair to enjoy some fresh air

Question 14

Explain the terms internal and external customers.

Answer 14

Internal customers are persons a part of the organization and benefit from the goods and services offered. External customers are individuals who are not a part of the organization, but receive the goods and services.

Question 15

Cite TWO (2) internal and TWO (2) external customers with whom you are likely to interact in your daily operations as a health care assistant.

Answer 15

Internal: 1. Nurses
2. Doctors

External: 1. Patients
2. Family members

Question 16

Give THREE (3) essential interpersonal skills required when clarifying customers’ needs.

Answer 16

1. Active listening: giving the individual your undivided attention, showing understanding and answering thoughtfully.
2. Being Empathetic: the ability to show understanding, which may make the individual feel heard or supported.
3. Being tactful: being considerate and careful how you relay certain information to an individual.

Question 17

Relate FOUR (4) guidelines to follow when you are unable to meet customers’ needs.

Answer 17

1. Refer them to someone else
2. Never give them false hope
3. Seek assistance from the supervisor
4. Refer them to a product that might be similar

Question 18

Propose TWO (2) benefits of doing a skin assessment.

Answer 18

1. Doing a skin turgor to see if the patient is hydrated or dehydrated.
2. To identify any discoloration or swelling.

Question 19

Discuss the steps in preparing Mr. Johnson for the catheterization procedure.

Answer 19

Steps not provided in the original text.

Question 20

Explain to the patient what a urinalysis is.

Answer 20

Urinalysis is the physical, chemical, and microscopic examination of urine. It detects various components that pass through the urine.

Question 21

Outline the general procedure for taking a urinalysis sample.

Answer 21

1. Introduction and explanation of the procedure.
2. Provide a clean dry container and ensure privacy.
3. Check dipstick container for expiration.
4. Immerse dipstick into the sample and compare results.
5. Dispose of urine properly and document.