TEST 2 Flashcards

(59 cards)

1
Q

Blueprint occurs in what section of “overlay”

A

Notes

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2
Q

Examples of “next steps”

A

Meet influencer, get docs, OAR (testing)

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3
Q

Purpose of overlay?

A

Reference, record, document, hit all steps, ensure commitment.

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4
Q

4 Types of objection?

A

Confusion, doubt, apathy, obstacle

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5
Q

Purpose of apathy statement?

A

Get commitment to move forward.

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6
Q

Steps to handle objections?

A

recognize, relate, realize, respond

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7
Q

Sales trends?

A

relationships and value

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8
Q

3 words for each sale

A

what when how

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9
Q

Sale starter

A

Genuine, not scripted

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10
Q

3Ws in sales

A

Why, what, WIFM

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11
Q

4 types of q’s

A

open,closed,thought,value

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12
Q

Circumstance to consider navy?

A

pressure

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13
Q

Value answers why navy?

A

unique value

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14
Q

after discovering plans and pressures?

A

validate

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15
Q

before confirming commitment do what?

A

recap

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16
Q

goal of engage

A

build report, discover interest

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17
Q

Blueprinting determines

A

mental, moral, physical

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18
Q

Goal of assess?

A

build credibility, uncover pressures/plans

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19
Q

Acronym to validate?

A

SWIBITY

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20
Q

time for first impressions

A

7 sec

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21
Q

SWIBITY in what phase?

A

assess

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22
Q

Sympothy

A

fix probs

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23
Q

Stages of VALOR

A

engage, assess, reveal, win

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24
Q

7 Affinity groups?

A
B rand/rep
B enefits
E xperience
T raining
R esources
R elationships
25
Source code COI
RI
26
RAD (recruiter assistance device) direct mail?
Fullfilment
27
RAD interest and response?
Leads generating
28
RAD to close?
Sales closing
29
RAD to promote awareness?
Awareness item
30
Referral code?
RD
31
FB Join?
SN (social network)
32
Local lead?
RL
33
National lead?
RN
34
Not on a program authorization?
Religion
35
The Step that escribes the Navy's opportunities exceeds others?
Reveal
36
Travel/MWR/Overseas duty?
Experience
37
Sales starter organized by 3 Ws
Why talking/what about/WIFM
38
Interested in going to college?
Close ended
39
Reason to consider navy
pressure
40
Part of VALOR answers the why NAVY?
Win
41
Plans discovred then what/
Validate
42
Goal of engage phase?
build repore and learn about Navy opportunities
43
Purpose of blueprint
mentaly and morally qualified
44
Sales started guidline?
non-verbal qs
45
1st step in valor?
ENGAGE
46
Use what to validate?
SWIBITY
47
Types of road blocks
Apathy, doubt, confusion, obstical
48
Desired outcome to handle apathy?
Next step committment
49
Doubt occurs in?
Reveal
50
Obstacles come in what phase?
WIN
51
What section of overlay is blueprint?
notes
52
program authorizations cover which components
active/reserve
53
Blueprint electronically?
Web R tools or sales force
54
1 navy report?
Annual goal by region and command (NRD/NTAG
55
Annual marketing plans
ORAMPS
56
Every program residence published through AOR
True
57
CO ORAMPS
quarterly
58
OPR officer production review frequency?
weekly min
59
Goaling review w/fy mission
CO quarterly