Test 2 Flashcards
(49 cards)
Jon was recently demoted because he was late to work for the third day in a row. According to Expectancy Theory, the demotion is a _______ level outcome and coming into work late is a _______ level outcome.
second, first
Jerbina works long hours because she wants supervisor approval. The attractiveness of her supervisor’s approval best describes _______ in Vroom’s Expectancy Theory (the Expectancy Model).
valence
Mika really likes the working conditions and benefits package at her company. According to Motivator-Hygiene Theory, Mika should feel __________.
not dissatisfied
Scientists who have obtained more than five patents for their company are honored during creativity week with plaques, statues, and other prizes. According to Maslow’s Hierarchy of Needs, Unocal can be best described as trying to meet these employees’ _________ needs.
a. Self-actualization
b. Belongingness
c. Valence
d. Physiological
e. None of the above
e. None of the above
Procedural justice Theory examines the impact of _______ on perceptions of fairness.
processes
According to Herzberg’s Motivator-Hygiene Model, which of the following would be considered a hygiene factor?
a. The work itself
b. Working conditions
c. Recognition
d. Responsibility
b. Working conditions
Although her company says they give bonuses for high performance, Kiki hears from her co-workers that the company hardly ever gives a bonus. Her co-worker explains “It’s not that they don’t give the bonus for high performance, it’s just that people can’t reach the performance level.”
If Kiki believes her co-workers, this will have the greatest effect on ________.
expectancy
Over a period of several months, Wendy has repeatedly tried to make friends with other workers at the plant. They have rejected her. According to Alderfer’s ERG model, we can expect Wendy to _______.
a. Seek a promotion as soon as possible
b. Continue to strive to make friends at the plant
c. Focus on her pay, working conditions, and benefits
d. A and C
e. Ride her bike to Mexico
b. Continue to strive to make friends at the plant
Jubina pictures farmers wearing caps, bib overalls, and work boots. While Jubina was out shopping one day, a man wearing a hat, bib overalls, and work boots asked for her directions. Although Jubina had heard that most people in Champaign-Urbana work for the university, hospitals, or factories, she assumed he was a farmer. Jubina was using the ________ heuristic.
representativeness
Kathleen can only think of a few instances in which customers have had serious problems with her salespeople. So, she concludes that customers frequently get great service and that no training is necessary. This is most likely an example of the _______ ________.
availability heuristic
Paco is pressed for time and chooses a solution to a problem that is easy to identify and achieve. Paco can be best described as _______.
a. Using the classical model of decision-making
b. Framing
c. Satisficing
d. Ignoring sunk costs
e. None of the above
c. Satisficing
When trying solve an organizational problem, Kiko engages in satisficing. Which of the following is TRUE? She is…
a. Following a prescriptive model
b. Not constrained by bounded rationality
c. Following the classical decision-making model
d. Following a descriptive model
e. None of the above
e. None of the above
True or False:
According to lecture, overconfidence is commonly seen with easy items.
True
The _ approach would be the most time-consuming approach to decision-making
a. Availability
b. Sunk cost
c. Algorithmic
d. Representativeness
e. Time bandit
c. Algorithmic
Jerby instructs all her managers to show high levels of consideration and low levels of initiating structure. To which leadership theory/model is Jerby referring?
a. Fiedler’s Contingency Theory
b. The Vroom-Yetton Model
c. Leader-Member Exchange Theory
d. Path-Goal Theory
e. None of the above
e. None of the above
Bort is a high LPC leader. According to Fiedler’s Contingency Theory, Bort would be most effective in ______ ______ situations.
moderately favorable
Bobo wants to develop the best traits of leadership. Which of the following should he NOT focus on?
a. Honesty and integrity
b. Intelligence
c. Self-confidence
d. Dogmatism
e. Drive
d. Dogmatism
Gigi sees herself as a no-nonsense type of manager. She focuses on motivating and directing her employees primarily through contingent reward-based exchanges. Gigi can be best described as a ______ leader.
transactional
Which of the following is a leadership style in the Vroom-Yetton Leadership model?
a. Autocratic
b. Delegated
c. Consultative
d. All of the above
d. All of the above
If a low LPC is in a moderately favorable situation, what does Fiedler recommend that he/she do?
a. Change his/her style to high LPC
b. Don’t change anything about the situation
c. Change leader-member relations
d. Quit
e. All the above
c. Change leader-member relations
True or False:
According to lecture, transformational leadership is more transitory than transactional leadership.
False
Who would be a leadership neutralizer?
a. Jerby – who has low intrinsic motivation
b. Juby – who has low skills
c. Nam – who is intelligent
d. Jerby and Juby
e. Juby and Nam
d. Jerby and Juby
Rica makes sure that her employees believe they can attain their work goals and perform at high levels. Rica can best be described as following _______.
a. The Ohio State Studies
b. Trait Theory
c. Leader-Member Exchange Theory
d. House’s Path-Goal Theory
e. The Great Man Theory
d. House’s Path-Goal Theory
After obtaining the necessary information from her employees, Mika makes a decision herself. According to the Vroom-Yetton model, Mika is using a(n) _______ leadership style.
a. Group
b. Autocratic
c. Initiating structure
d. Consideration
e. Directive
f. Consultative
f. Consultative
