The cost is ridiculous, no way we would spend that much. Flashcards

1
Q

Listen

A

(Don’t interrupt)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Acknowledge

A

I hear you. I understand that you think the cost is
ridiculous and that you would never spend that
much. I accept full responsibility for that

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Isolate

A

Is you thinking that the cost is ridiculous your only
concern that you have? Is there anything else that
would keep you from moving forward?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Valid/Disc

A

The fact that you think the cost is ridiculous wouldn’t

keep you from owning this would you?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Probe

A

Why is that?

or

When you say that what do you mean?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Tie Down

A

Assuming that I could make sense of the money
and why our product is value priced could we finalize
everything today?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Justify & Close

A

If Yes move into Close with any Money closes

If No, there is another objection that you have yet
to handle

How well did you know this?
1
Not at all
2
3
4
5
Perfectly