Themes

Question 1

What are the 7 PRINCE2 Themes?

Answer 1

Business Case
Organisation
Quality
Plans
Risk
Change
Progress

Question 2

Purpose: to establish mechanisms to judge whether the project is (and remains) desirable, viable, and achievable as a means to support decision-making in its (continued) investment

Answer 2

Business case

Question 3

the balance of costs, benefits, and risks

Answer 3

Desirable

Question 4

able to deliver the products

Answer 4

Viable

Question 5

whether use of the products is likely to result in envisaged outcomes and resulting benefits

Answer 5

Achievable

Question 6

responsible for specifying the benefits and subsequently realising the benefits

Answer 6

Senior user

Question 7

responsible for ensuring that those benefits specified by the senior user represent value for money and can be realised.

Answer 7

executive

Question 8

Business case products

Answer 8

Products:
Business case: provides the costs, benefits, expected dis-benefits, risks, and timescales against which viability is justified and continuing viability is tested.
Benefits management approach: Defines the management actions that will be put in place to ensure that the project’s outcomes are achieved and confirm that the project’s benefits are realised

Question 9

provides the costs, benefits, expected dis-benefits, risks, and timescales against which viability is justified and continuing viability is tested

Answer 9

Business case

Question 10

Defines the management actions that will be put in place to ensure that the project’s outcomes are achieved and confirm that the project’s benefits are realised

Answer 10

Benefits management approach

Question 11

Purpose: to define and establish the project’s structure of accountability and responsibilities (the who)

Answer 11

Organisation

Question 12

Levels of Management:

Answer 12

Directing: responsible for overall direction and management within programme or corporate constraints; accountable for success of the project
Managing: PM responsible for day-to-day management within constraints from project board; responsibility is to ensure that the project produces the required products in accordance with the time, cost, quality, scope, benefits, and risk performance goals
Delivering: team managers responsible for delivering the project product and its components to an appropriate quality within a specified timescale and cost; accountable to the PM

Question 13

Levels of Management: responsible for overall direction and management within programme or corporate constraints; accountable for success of the project

Answer 13

Directing

Question 14

Levels of Management: PM responsible for day-to-day management within constraints from project board; responsibility is to ensure that the project produces the required products in accordance with the time, cost, quality, scope, benefits, and risk performance goals

Answer 14

Managing

Question 15

Levels of Management: team managers responsible for delivering the project product and its components to an appropriate quality within a specified timescale and cost; accountable to the PM

Answer 15

Delivering

Question 16

Organisation products

Answer 16

Products: (both created during the IP process)
PID: provides the single source of reference for how the project is to be managed. Sets out the project management team structure and roles
Communication management approach: describes the means and frequency of communication to stakeholders both internal and external to the project

Question 17

provides the single source of reference for how the project is to be managed. Sets out the project management team structure and roles

Answer 17

PID

Question 18

describes the means and frequency of communication to stakeholders both internal and external to the project

Answer 18

Communication management approach

Question 19

Mandated team roles

Answer 19

Executive, Senior User, Senior Supplier, Project Assurance, Change Authority, Project Manager, Team Manager, Project Support

Question 20

Ultimately accountable for the project’s success and is the key decision maker. Ensure project gives value for money. Appointed during pre-project process of SU process. Role vested in one individual. Secures funding and is responsible for the business case and continued justification for the project.

Answer 20

Executive

Question 21

responsible for specifying the needs of those (including operations and maintenance services) who will use the project product for user liaison with the project management team and for monitoring that the solution will meet those needs within the constraints of the business case in terms of quality, functionality and ease of use. Commits user resources and monitors products against requirements.

Answer 21

Senior User

Question 22

represents the interests of those designing, developing, facilitating, procuring, and implementing the project product. Responsible for the technical integrity of the project. Responsible for providing supplier resources and ensuring that proposals for designing and developing the products are feasible and realistic.

Answer 22

Senior Supplier

Question 23

Project Board

Answer 23

Executive, Senior User, Senior Supplier

Question 24

Monitoring all aspects of the project’s performance and products independently of the PM. Project Board responsible. Also responsible for supporting the PM by giving advice and guidance on issues such as the use of corporate standards or the correct personnel to be involved in different aspects of the project.

Answer 24

Project Assurance

Question 25

Who is permitted to authorise requests for change or off-specifications. Project board’s responsibility to agree to potential change, but may delegate authority for approving or rejecting requests for change. May be PM or project assurance.

Answer 25

Change Authority

Question 26

single focus for day-to-day management. Has the authority to run the project on behalf of the project board. Singular/must not be shared.

Answer 26

Project Manager

Question 27

primary responsibility is to ensure production of those products allocated by the PM. Reports to and takes direction from the PM. PM uses work packages to allocate work to team managers.

Answer 27

Team Manager

Question 28

responsibility of the PM. May include providing administrative services or advice and guidance on the use of project management tools. Typically responsible for administering change control. The role is not optional, but the allocation of a separate individual or group to carry out the required tasks is. Role defaults to the PM if it is not otherwise allocated.

Answer 28

Project Support

Question 29

Purpose: to define and implement the means by which the project will verify that products are fit for purpose.

Answer 29

Quality

Question 30

Quality Activities

Answer 30

Activities: Quality planning: defining the project product and its components, with the respective quality criteria, quality methods (including effort required for quality control and product approval) and quality responsibilities of those involved. Purpose is to provide a secure basis. Quality control: focuses on the operational techniques and activities used by those involved in the project to check that the products meet their quality criteria and identify ways of eliminating causes of unsatisfactory performance. Achieved by implementing, monitoring, and recording the quality methods and responsibilities defined in the quality management approach and product descriptions.

Question 31

Quality Products

Answer 31

Products: Quality management approach: describes how quality will be managed on the project. Includes the specific processes, procedures, techniques, standards, and responsibilities to be applied. Should be created during the IP process and reviewed/updated at the end of each management stage. Quality register: used to summarise all the quality management activities that are planned or have taken place, and provides information for the end stage reports and end project report. Created during the IP process and maintained throughout the project.

Question 32

describes how quality will be managed on the project. Includes the specific processes, procedures, techniques, standards, and responsibilities to be applied. Should be created during the IP process and reviewed/updated at the end of each management stage.

Answer 32

Quality management approach

Question 33

used to summarise all the quality management activities that are planned or have taken place, and provides information for the end stage reports and end project report. Created during the IP process and maintained throughout the project.

Answer 33

Quality register

Question 34

Quality responsibilities

Answer 34

Producer: person or group responsible for developing a product Reviewer(s): person or group independent of the producer who assesses whether a product meets its requirements as defined in its product description Approver(s): person or group (e.g. the project board) who is identified as qualified and authorised to approve a product as being complete and fit for purpose

Question 35

Quality responsibilities: person or group responsible for developing a product

Answer 35

Producer

Question 36

Quality responsibilities; person or group independent of the producer who assesses whether a product meets its requirements as defined in its product description

Answer 36

Reviewer(s)

Question 37

Quality responsibilities: person or group (e.g. the project board) who is identified as qualified and authorised to approve a product as being complete and fit for purpose

Answer 37

Approver(s)

Question 38

Quality Review Team Roles

Answer 38

Chair: responsible for the overall conduct of the review and to ensure that the review is undertaken properly. Presenter: introduces the product for review and represents the producer(s) of the product Reviewer: reviews the product, submits responses, and confirms corrections and/or improvements Administrator: provides administrative support for the chair and records the result and actions

Question 39

responsible for the overall conduct of the review and to ensure that the review is undertaken properly.

Answer 39

Chair

Question 40

introduces the product for review and represents the producer(s) of the product

Answer 40

Presenter

Question 41

reviews the product, submits responses, and confirms corrections and/or improvements

Answer 41

Reviewer

Question 42

provides administrative support for the chair and records the result and actions

Answer 42

Administrator

Question 43

Purpose: to facilitate communication and control by defining the means of delivering the products (the where and how, by whom, and estimating the when and how much)

Answer 43

Plans

Question 44

Three levels of plan

Answer 44

Project, Stage, Team [Exception]

Question 45

Plans Products

Answer 45

Products: Project product description Product description: Plan

Question 46

description of the overall project’s output, including the customer’s quality expectations, together with the acceptance criteria and acceptance methods for the project. Applies to a project plan only.

Answer 46

Project product description

Question 47

description of each product’s purpose, composition, derivation, and quality criteria.

Answer 47

Product description

Question 48

Hierarchy of all the products to be produced during a plan

Answer 48

Product breakdown structure

Question 49

provides a statement of how and when objectives are to be achieved

Answer 49

Plan

Question 50

Purpose: to identify, assess, and control uncertainty and, as a result, improve the ability of the project to succeed

Answer 50

Risk

Question 51

uncertain events that would have a negative impact on objectives

Answer 51

Threat

Question 52

uncertain events that would have a positive impact on objectives

Answer 52

Opportunity

Question 53

Risk Products

Answer 53

Created during IP process. Risk management approach Risk register

Question 54

describes how risk will be managed on the project. Includes the specific processes, procedures, techniques, standards, and responsibilities to be applied.

Answer 54

Risk management approach

Question 55

provides record of identified risks relating to the project, including their status and history. Used to capture and maintain information on all the identified threats and opportunities relating to the project.

Answer 55

Risk register

Question 56

source of the risk (i.e. event or situation that gives rise to the risk). Trigger.

Answer 56

Cause

Question 57

the area of uncertainty in terms of the threat or opportunity

Answer 57

Event

Question 58

impact(s) that the risk would have on the project objectives

Answer 58

Effect

Question 59

named individual responsible for the management, monitoring, and control of all aspects of a particular risk assigned to them

Answer 59

Risk owner

Question 60

a nominated owner of an action to address a risk. In many cases, same as risk owner.

Answer 60

Risk actionee

Question 61

Purpose: to identify, assess, and control any potential and approved changes to the project baselines.

Answer 61

Change

Question 62

proposal for a change to a baseline

Answer 62

Request for change

Question 63

something that should be provided by the project, but currently is not (or is forecast not to be). Might be a missing product or a product not meeting its specifications.

Answer 63

Off-specification

Question 64

any other issue that the PM needs to resolve or escalate

Answer 64

Problem/concern

Question 65

two reasons to implement a change

Answer 65

to introduce a new benefit or to protect an existing benefit

Question 66

Change Products

Answer 66

Products: defined during IP process and reviewed and updated towards the end of each management stage by MSB process. Issue register Change control approach:

Question 67

captures and maintains information on all the issues that are being formally managed

Answer 67

Issue register

Question 68

identifies how, and by whom, the project’s products will be controlled and protected

Answer 68

Change control approach

Question 69

Recommended Change Approach

Answer 69

Capture, Assess, Propose, Decide, Implement

Question 70

Purpose: To establish mechanisms to monitor and compare actual achievements against those planned To provide a forecast for the project’s objectives and continued viability To control any unacceptable deviations

Answer 70

Progress

Question 71

Project is managed by exception against 6 types of tolerances:

Answer 71

``` Time Cost Quality Scope Benefits Risk ```

Question 72

Types of control:

Answer 72

Event-driven and time-driven

Question 73

take place when a specific event occurs, e.g. end of a management stage.

Answer 73

event-driven control

Question 74

take place at predefined periodic intervals, e.g. monthly or weekly reports

Answer 74

time-driven control

Question 75

Products that help establish baseline:

Answer 75

Project plan Stage plan Exception plan Work package

Question 76

Products that assist in reviewing progress:

Answer 76

Issue register Product status report Quality register Risk register

Question 77

Products used for progress reporting:

Answer 77

Checkpoint report Highlight report End stage report End project report