Time and Task management

Question 1

skills required for effective time and task management

Answer 1

-planning (use planning aids)
-prioritising (important tasks done first)
-organisation (identify future tasks)
-Assertiveness (say ‘no’)
-Negotiation (negotiate deadlines)

Question 2

Benefits of good time management

Answer 2

-Lower stress levels
-Improved morale and job satisfaction
-good customer relations
-improved working relationships
-increased productivity

Question 3

Effects of poor time management

Answer 3

-staff become stressed
-reduction in productivity
-poor working relations
-poor customer relations
-decrease in morale

Question 4

Time Stealers

Answer 4

-interruption from phone/visitors
-Taking on too much work
-Desk stress
-meetings too long
-Poor communication

Question 5

why are some managers reluctant to delegate

Answer 5

-think they can do it better
-standards are too high
-afraid of losing control

Question 6

What will happen to a manager who fails to delegate

Answer 6

-miss deadlines and standards slip
-miss promotional opportunities
-suffer from stress causing absence
-team suffers from low morale and job satisfaction
-More time recruiting and training new staff