Tools to find out what is important to a person

Question 1

Good days/ bad days

Answer 1

Helps the carer visualise the patients idea of a good or a bay day. Helps the patients on bad days. Describe a typical day? What would it take to have more good days and fewer bad days?

Question 2

Routines

Answer 2

Will provide the carer with more details on which aspects of the day require care. Daily, weekly, celebrations.

Question 3

Top tips

Answer 3

• Make sure the “good day” is for the patient and not the carer.
• Ask about everyday of the week.
• Ask about what the patient likes/ dislikes on each day.
• “2 minutes tell me”- ask family to tell relief carer what the patient needs/ likes/ wants and tell them key points in 2 minutes.
• 2 minutes to share what you know about an individual and the best way to support them.

Question 4

Tools that find out what is important for a person

Answer 4

• Good days bad days
• Routines
• Top tips
• Relationship circles
• One page profiles

Question 5

Relationship circles

Answer 5

• Who they know, how they know them, who knows them, how networks can support.
  Circle 1- Intimacy e.g. family, close family
  Circle 2- Friendship e.g. best friends, siblings, friends
  Circle 3- Participation e.g. acquaintances, teachers
  Circle 4- Paid relationship e.g. councillor carer and anyone else involved in your life.

Question 6

One page profiles

Answer 6

Positive qualities, strengths and talents an individual has, what is important to the individual, important people in their life, hobbies, routines.

Question 7

Tools that enhance voice, choice and control

Answer 7

• Communication charts
• Decision- making charts
• Building of effective relationships with individuals who require care of support

Question 8

Features of communication charts

Answer 8

• Allows non verbal people to explain their wants and needs.
• What is happening? When/ where?
• What do they do (patient)
• What we think it means.
• What we should do.

Question 9

Features of decision- making charts

Answer 9

• Important decisions in the patients life?
• How must I be involved?
• Who makes the final decision?
• When will it be reviewed?

Question 10

Tools that clarify roles and responsibilities in the care relationship

Answer 10

A doughnut chart

Question 11

Features of a doughnut chart

Answer 11

• Helps the carers to see what they must do, where they can use creativity and allow patients to try new things, and what they should not do due to it being past their responsibility level.

Question 12

How to develop person- centred plans and records

Answer 12

• Understand how the individual communicates their wishes and needs.
• Focus on the individuals capabilities and they can best be supported to make decisions.
• Find out what is important to a person to have a good quality of life.
• Find out who is important in a persons life (e.g. clarify the roles and responsibilities of the network of people who are involved in the day- to- day life of the individual requiring care and support).