Topic 1 - 2 Flashcards
We are all consumers from womb to tomb.
Consumer’s Profile
Depends to a large extent on the social structure’s complexity.
Consumer’s Profile
Two categories of consumers:
urban and rural consumers
The two categories of consumers - can be further divided into:
rich/poor and literate/non-literate.
is someone who has access to information and competition
empowered consumer
All three partners in the marketplace have historically held this perception:
government, industry and consumers, even
consumer educators.
Consumers are operating in increasingly…
complex, dynamic and ever-changing knowledge-based economies
DIFFERENT ‘FACES’ OF A CONSUMER
For Gabriel and Lang
- rational consumer;
requiring genuine options, finance,
information
CHOOSER
DIFFERENT ‘FACES’ OF A CONSUMER
For __________
- using goods to
communicate, leading to
conceptions of the consumer as
VICTIM, ARTIST OR EXPLORER
COMMUNICATOR
For Gabriel and Lang
DIFFERENT ‘FACES’ OF A CONSUMER
For Gabriel and Lang
- using products in new ways
as a conscious rebellion. Also refers to
active rebellion
REBEL
DIFFERENT ‘FACES’ OF A CONSUMER
For Gabriel and Lang
- as in social identity, gained from a group
IDENTITY SEEKER
DIFFERENT ‘FACES’ OF A CONSUMER
For Gabriel and Lang
- Consumption as pleasure , noting
that pleasure maybe socially
constructed
HEDONIST OR ARTIST
DIFFERENT ‘FACES’ OF A CONSUMER
For: _________
- referring to both created wants and consumer protection although focusing on the latter
Gabriel and Lang
VICTIM
DIFFERENT ‘FACES’ OF A CONSUMER
For Gabriel and Lang
- generally a potted history of consumer activism, from the coop to modern ethical / environmental groups
ACTIVIST
DIFFERENT ‘FACES’ OF A CONSUMER
For Gabriel and Lang
- tracing the tension between two concepts
CONSUMER OR CITIZEN
DIFFERENT ‘FACES’ OF A CONSUMER
For Gabriel and Lang
- consumers buying without a clear idea, bargain hunting
EXPLORER
DIFFERENT ‘FACES’ OF A CONSUMER
Edwards
- can unconstrained rational actor seeking to maximize positive personal outcomes
KING
DIFFERENT ‘FACES’ OF A CONSUMER
Edwards
- the professional shoplifter, causing costs to be passed on to other consumers
CRIMINAL
DIFFERENT ‘FACES’ OF A CONSUMER
For: __________
- either seduced into
buying unnecessarily or buying the
wrong product
Edwards
VICTIM
DIFFERENT ‘FACES’ OF A CONSUMER
Edwards
- participating in boycotts, demonstrations, etc., consuming specific products
ANTI-CONSUMER
DIFFERENT ‘FACES’ OF A CONSUMER
Edwards
- Window shopper; strongly tied to the role of consumption in identity
formation. Could also apply to
artist , communicator or identity
seeker
VOYEUR
DIFFERENT ‘FACES’ OF A CONSUMER
Aldridge
- calculative and selfish
RATIONAL ACTOR
DIFFERENT ‘FACES’ OF A CONSUMER
For: _____________
- maintains that these faces are the same
Aldridge
COMMUNICATOR
DIFFERENT ‘FACES’ OF A CONSUMER
For: _____________
- the rational actor making a
mistake, or being incorrectly informed
or advised
Aldridge
VICTIM