Topic 2: Marketing Flashcards

1
Q

Role: Strategic role

A

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2
Q

Role: Interdepence

A

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3
Q

Role: Approaches

A
  • Production
  • Selling
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4
Q

Role: Types of markets

A
  • Marketing
  • Resource
  • Industrial
  • Intermediate
  • Mass
  • Consumer
  • Niche
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5
Q

Influences: Factors influencing customer choice

A
  • Psychological
  • Sociocultural
  • Economic
  • Government
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6
Q

Influences: Consumer Laws

A
  • Deceptive + Misleading advertising
  • Price discrimination
  • Implied conditions
  • Warranties
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7
Q

Influences: Ethical + Legal aspects

A
  • Truth, accuracy and good taste in advertising
  • Products may damage health
  • Engaging in fair competition
  • Sugging
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8
Q

Processes: Sit. Analysis

A
  • SWOT
  • Product Life Cycle
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9
Q

Processes: Market Research

A
  • Primary data
  • Secondary data
  • Data analysis + interpretation
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10
Q

Processes: Establish Market Objectives

A
  • SMART
  • Align to business objectives
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11
Q

Processes: Identify Target Markets

A

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12
Q

Processes: Marketing Strat.

A
  • 4 P’s
    – Price, place, promotion and product
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13
Q

Processes: Implementation, Mon. and controlling

A

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14
Q

Strategies: Place

A
  • Distribution channels
  • Channel choice
    – Intensive, selective, exclusive
  • Physical distribution issues
    – Transport, warehousing, inventory
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15
Q

Strategies: E Marketing

A

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16
Q

Strategies: Market Segmentation

A
  • Psychographic
  • Geographic
  • Demographic
  • Behavioural
16
Q

Strategies: Market Segmentation

A
  • Psychographic
  • Geographic
  • Demographic
  • Behavioural
17
Q

Strategies: Positioning

A

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18
Q

Strategies: Differentiation

A
  • Service
  • Product
19
Q

Strategies: Pricing

A
  • Cost
  • Market
  • Competition
  • Skimming
  • Penetration
  • Loss leaders
  • Price points
20
Q

Strategies: Product

A

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21
Q

Strategies: Promotion

A
  • The promotion mix
  • The communication process
22
Q

Strategies: People, processes, and physical evidence

A

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23
Q

Strategies: Global Marketing

A
  • Global branding
  • Standardisation
  • Customisation
  • Global pricing
  • Competitive
  • Positioning