Topic 2 Marketing Flashcards

(24 cards)

1
Q

Define marketing.

A

-Finding the needs of customers and demonstrating how a business fulfils those needs in order to increase sales

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2
Q

Define market research.

A

-The collection of data to help business decisions

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3
Q

Define target market

A

-the group of customers who a business aims to sell its products to

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4
Q

Define primary research

A

-Data that is collected first hand (field research)

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5
Q

Define secondary research.

A

-Data collected by others (desk research)

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6
Q

Define qualitative data.

A

-Data based on opinions of those being asked

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7
Q

Define quantitative data.

A

-Data based on facts and statistics (numerical data)

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8
Q

List four examples of primary research.

A

-Questionaire
-focus groups
-interviews
-trials

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9
Q

List 4 examples of secondary research.

A

-Internal data
-Newspapers
-Websites
-Census data

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10
Q

Define market segmentation.

A

-Splitting the market for a product into different parts, or segments

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11
Q

List at least 5 ways you can segment a market.

A

-Age
-Gender
-lifestyle
-Income
-Location

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12
Q

State the four stages of the product life cycle

A

-Introduction (product is first available to sell)
-Growth (sales are increasing)
-Maturity (Sales are at its peak)
-Decline (sales are falling)

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13
Q

Define competitor pricing.

A

-A price is set based on the prices charged by competitors

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14
Q

Define Cost-Plus pricing.

A

-Adding a percentage of profit onto the total costs of making a product

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15
Q

Define penetration prices

A

-A price is set lower than competitors

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16
Q

Define skimming.

A

-A high price is charges initially for those customers who want the latest products

17
Q

Define promotional pricing

A

-Prices are reduced to give sales a boost

18
Q

Define physical distribution.

A

-The distribution of goods using a physical presence

19
Q

Define digital distribution

A

-The distribution of goods and services digitally by downloading from a website

20
Q

List at least 2 advantages of digital distribution

A

-Customers can access products and services 24/7
-Goods are downloaded so available quickly
-No physical product to deliver so the business saves money

21
Q

List at least 2 disadvantages of digital distribution

A

-Not all goods are suitable for digital distribution i.e. bread
-Not all customers have access to the internet
-Easier for illegal content to be copied and distributed which means the business loses sales

22
Q

List the ways a business can promote and advertise.

A

-TV (adverts)
-Social media
-Printed media (newspapers, posters, flyers)
-Radio
-Websites

23
Q

List the factors that affect the price of a good or service.

A

-the price charged by competitors
-the cost of the good or services production
-the period of time a business has been running
-the income of the target market