Topic 3 People Flashcards
(18 cards)
State the benefits of a tall structure
- each manager has a small span of control which leads to better supervision of workers which leads to better productivity of workers
- lots of chances for employees to gain promotion up the heirarchy which is motivational
State the benefits of a flat structure
-Faster communication from top to bottom which means that decisions will be made quicker and messages are less likely to be misinterpreted
- staff at bottom are closer to managers and so they may feel more inportant and contribute more ideas
Define human resources.
-A business function that involves people who oversee the workers of a business
Define functions.
-Different types of work that needs to be done eg marketing, finance
State the different ways of working
-full time
-part time
-flexible working
-temporary working
-working from home
-working while mobile
-self employed
Define delegation.
- giving someone else permission to make a decision
Define written communication
-communication by written words eg.text,email,letters
State the advantages of using written communication
-there is a record of the message
-receiver can reread messages multiple times
-can be sent to multiple people at the same time
-can avoid confrontation
State the disadvantages of using written communication
-Can’t check immediately is message was understood
-Success depends on the clarity of the message
-Risk of computer viruses
-Emails could go to spam
Define verbal communication.
-communication by speaking e.g telephone,meetings
State the advantages of using verbal communication
-can check for understanding
-can emphasise points through tone and body language
-Can use diagrams and pictures to help explain
State the disadvantages of using written communication
-not all people may understand
-receiver may disrupt the message
-No permanent record of the message
-some forms can be expensive
State the advantages of using Social media
-huge number of users
-info can be updated regularly
-visual images can help explain
-can be cheaper to advertise
-customers can be involved by allowing feedback
State the disadvantages of using social media
-there is a cost in managing and updating the information
-can be difficult to measure the effectiveness of the businesses use of social media
State the methods of advertising
-websites
-social media
-newspapers
-television
State the methods of selection
-letter of application
-CV
-interviews
-tests and presentations
-references
State the methods of motivation.
-pay
-bonus
-profit sharing
-praise
-award schemes
