Topic 3 - People Flashcards

(15 cards)

1
Q

What is human resource?

A

the people who do the work for a business

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2
Q

What is the purpose of H.R?

A

the work that must be done within a business (e.g production, finance, marketing, + h.r)

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3
Q

What are the objectives of a H.R department?

A

to ensure the business has the right number & type of workers to meet its objectives

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4
Q

How does the H.R meet their objectives?

A

HR planning - planning ahead to identify when new employees / skills might be needed.
Recruitment – hiring (& firing) employees.
Training – identifying training needs.
Motivation – using financial & non-financial motivation methods to boost the morale and productivity of workers.

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5
Q

What is an organizational structure?

A

how people + departments are organised within a business

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6
Q

Why does a business need an organizational structure?

A
  • everyone knows their job
  • everyone knows who they’re responsible to
  • can help motivate workers
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7
Q

What is a hierarchy?

A

how many layers of authority are in a structure

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8
Q

What is a wide span of control?

A
  • less layers of management to pass messages - reaches employees faster
  • costs less money
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9
Q

What is a narrow span of control?

A
  • allows manager to communicate quickly w employees
  • may be costly
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10
Q

What is a tall organizational structure?

A

an organizational structure with many layers

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11
Q

What is an advantage of an organizational structure?

A
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12
Q
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13
Q
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14
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15
Q
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