Topic 3: Segmentation, Targeting and Positioning + Research Flashcards

1
Q

What is the segmentation, targeting and positioning process.

A
  1. Strategy or objectives.
  2. Segmentation methods.
  3. Evaluate segment attractiveness.
  4. Select target market.
  5. Identify and develop positioning strategy.
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2
Q

What kind of segmentation methods?

A
  • Geographic.
  • Demographic.
  • Psychographic.
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3
Q

What are psychographic segmentation methods?

A

About how consumers describe themselves.

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4
Q

What are some other segmentation methods?

A
  • Benefit segmentation groups consumers on the basis of benefits they derive from products.
  • Behavioral segmentation divides consumers into groups on the basis of how they use the product, including occasion and loyalty.
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5
Q

What are the factors of segment attractiveness?

A
  • Identifiable.
  • Substantial.
  • Reachable; know product exists and know how to buy it.
  • Responsive; must accept firms position and buy.
  • Profitable.
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6
Q

What are the segmentation strategies?

A
  • Differentiated.
  • Undifferentiated or Mass Marketing.
  • Concentrated.
  • Micromarketing or One-to-One.
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7
Q

What are the positioning steps?

A
  1. Determine consumers perception and evaluations in relation to competitors.
  2. Identify the market’s ideal points and size.
  3. Identify competitors’ positions.
  4. Determine consumer preferences.
  5. Select the position.
  6. Monitor the positioning strategy.
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8
Q

What is the marketing research process?

A
  1. Define objectives and research needs.
  2. Design the research.
  3. Collect data.
  4. Analyse and develop data.
  5. Action plan and implementation.
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9
Q

What are the elements of an action plan?

A
  • Executive summary.
  • Body.
  • Conclusions.
  • Limitations.
  • Supplements inc. tables figures and appendicies.
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10
Q

What is primary data?

A

Collected to address specific research needs.

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11
Q

What is secondary data?

A

Secondary data comprises information that has been previously collected.

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