Topic 9 - SQC Flashcards

1
Q

Descriptive Statistics

A

Describe the quality characteristics; this includes Mean, Standard deviation (SD), range and measure of distribution of data.

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2
Q

Acceptance Sampling

A

Randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results.

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3
Q

Statistical process control

A

Inspecting a random sample to decide whether the product characteristics are within the certain acceptable bounds (process capability and control charts)

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4
Q

What are the phases of quality contol?

A

1) Acceptance sampling
2) Statistical process control
3) Continuous improvement and Six Sigma

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5
Q

Random Variation

A

Natural variations in the output of process, created by countless minor factors.

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6
Q

Assignable variation

A

A variation whose source cay be identified and eliminated.

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7
Q

Variables

A

to monitor characteristics that can be measured and have a continuum of values, such as height, weight, or volume.

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8
Q

Attributes

A

to monitor characteristics that have discrete values and can be counted.

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9
Q

X-Bar Chart

A

All samples are in control

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10
Q

R Chart

A

One sample is out of control

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11
Q

P-Chart

A

to monitor the proportion of defective in a process.

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12
Q

What are the nonrandom patterns in control charts

A

1) Trend
2) Cycles
3) Bias
4) Level Shift
5) Too much Dispersion

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13
Q

Trend

A

Sustained upward or downward movements

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14
Q

Cycle

A

Wave patterns

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15
Q

Bias

A

Too many observations on one side of the centre line

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16
Q

Level shift

A

A shift in the level

17
Q

Too much dispersions

A

The values are too spread out