topic 9 (strategic methods) Flashcards

(33 cards)

1
Q

growth objectives are

A
  • Maximizing the amount of profit earned by the organisation.
  • Maximizing shareholder wealth – increasing share price
  • Growth in the size of the business
  • Spreading risk by diversification
  • Increasing market share
  • Focusing on core capabilities
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2
Q

organic growth is

A

is growing from the businesses core, the growth tends to be slow

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3
Q

external growth is when

A

A business will ‘acquire’ another business – either through takeover or merger, usually quicker than organic growth but more risky

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4
Q

retrenchment is

A

cutting back through the reduction in number of staff or a recruitment freeze, closing factories or devsisions

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5
Q

advantages of retrenchment by reduction in number of staff or a recruitment freeze

A
  • a non-threating strategy that will not affect moral.
  • can be seen as fair
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6
Q

disadvatges of retrenchment by reduction in number of staff or a recruitment freeze

A
  • no opportunities to restructure the business.
  • If the market changes then can limit business ability to respond
  • Good people always leave and need to be replaced
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7
Q

advantages of rentrenchment by closing divisions or factories

A
  • should not affect production lines
  • may empower or enrich remain jobs
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8
Q

disadvanatges of retrechment by closing devisions or factories

A
  • may intensify work of remaining managers
  • could lose a generation of managers
  • fewer promotional prospects for those who remain
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9
Q

Greiner’s growth model

A

fast growth can cause problems
as workload grows so does span of control, as well as stress levels for all
phase 2- leadership crisis
phase 3- autonomy crisis
phase 4 - control crisis
phase 5 - red tape crisis
phase 6 - growth crisis

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10
Q

economies of scope

A

a business’s unit cost to produce a product will decline as the variety of its products increases

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11
Q

synergy is

A

The concept that the value and performance of 2 companies combined will be greater than the sum of separate individual business (2+2=5)

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12
Q

a merger is

A

two or more businesses agree to come together under one board of directors

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13
Q

a takeover is

A

one firm buys the majority shareholding in another firm and takes full managerial control. This can be hostile.

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14
Q

innovation is

A

when business exploits new ideas which have been developed

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15
Q

businesses who innovate can

A
  • Have access to new markets
  • Create new products and demand
  • Create new ways of doing business
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16
Q

product innovation is

A

The development and marketing of the introduction of a new or redesigned, goods or services

17
Q

process innovation is

A

Implementing a new or improved production process, delivery method or communication method

18
Q

advantages of innovation

A
  • Improved quality
  • The ability the enter new markets.
  • Increase in product range to spread the risk
  • Reduce costs and especially unit costs
19
Q

disadvantages of innovation

A
  • Uncertainty of the demand for new products – a lot of money could be spent with little return
  • Operational difficulties – especially through the learning curve productivity can be reduced
  • Competition – rivals may be tempted to join the new market
  • Generic products – copies can be manufactured
20
Q

methods businessess can use to become innovative are

A
  • Introduction kaizen techniques
  • Using research & development
  • ‘intrapreneurship’
  • Benchmarking
21
Q

kaizen is

A

Kaizen means ‘continuous improvement’ and was an idea which was developed in Japan and then brought to the west

22
Q

kaizen focuses on

A
  • Eliminating waste
  • Improving productivity
  • Achieving sustained continual improvement in the product and process of an organisation.
23
Q

research and development falls into two forms they are

A
  • Customer orientated business (customer needs identified and then solutions found).
  • Product orientated business (products are developed first and then markets sought).
24
Q

Intrapreneurship is

A

the act of behaving like an entrepreneur while working within a large organisation

25
benchmarking is
identifying the best practice used in the production process and delivery of the product itself. This can be against other industries or used internally.
26
four key steps to benchmarking are
1. Understand in detail the existing business process. 2. Analyse the business processes of others. 3. Compare business performance against others analysed. 4. Implement steps to close the gap.
27
when a business becomes innovative that should concider what factors?
- Protecting ideas - Planning - Secrecy - Customer orientation
28
innovation can affect what functional areas
- Human resources - Marketing - Finance - Operations management
29
what could prevent innovation?
- No money available - It’s a long term strategy shareholders may require short term rewards - Bank not willing to lend - Relatively low success rate
30
big data
A data set which is too large and complex to manipulation or interrogate with standard methods or tools
31
using big data can enable a business to
- Have purchase history information - Use customer relationship management software effectively - Link to social media so that likes/dislikes considered - Uses information from partner business
32
data mining is
The practice of examining large pre-existing databases in order to generate new information
33
Enterprise resource planning (ERP) is
A term used to describe the business management system which integrates the data sources and processes of an entire organisation into one system. A single data base