tourism Flashcards

(49 cards)

1
Q

Formal definition of tourists

A

Minimum distance traveled 80 km, spending money on goods and services

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2
Q

Two ways of tourism

A

Inbound, outbound

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3
Q

Who is responsible for marketing a place

A

Tiered Effort

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4
Q

Ways to determine if you fit heir market

A

Geographic
Segmentation
Travel Habits

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5
Q

DMO

A

Destination Marketing Organizations

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6
Q

PMO

A

Provincial Marketing Organizations

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7
Q

Types of tourism

A

Business, Leisure, Sport/Recreation & Major Events

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8
Q

Structure of DMO Team

A

Business, Leisure, Sport/Recreation & Major Events

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9
Q

Two types of Sport Events

A

National/ International Competition, “Little League”

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10
Q

Benefits of National competition sport events

A

Brings competitors, spectators, and media

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11
Q

Which of the two types of sports events more profitable.

A

Little league

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12
Q

Tourism sectors

A
Accommodation
Transportation
Dining/Food
Night life/Pubs/Casinos
Retail/Shopping
Attractions
Activities/Entertainment/Arts/Culture
City Sports & Major events
Festivals
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13
Q

Crux of tourism marketing for a destination

A
Identify Product
Identify audience
Multiple demographics
Create marketing plan
Market to specific travelers
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14
Q

What is a brand

A

Distinguishing name
Distinguishing symbol
Long-lasting phrase
Short-lasting phrase

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15
Q

What is when a brand becomes default and why is it bad?

A

Kleenex, Xerox

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16
Q

How are Brands showcased?

A

Naming rights
Consistent meaning and advertising
NO deviation in logo, messages, colour
On shirts/products

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17
Q

What does branding a place mean?

A

Painting a picture in someone’s mind of what that place will offer

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18
Q

What is important in branding a place?

A

Distinguishing feature (Architecture)

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19
Q

What is branding a destination called?

A

Place Branding

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20
Q

Why does a place brand?

A

Serves as communicator
Provides an image
Serves as value enhancer
Possesses a personality

21
Q

What is tourism Alberta’s brand

A

Remember to breathe

22
Q

Calgary’s old brand

A

Heart of the new west

23
Q

Calgary’s new brand

A

Be part of the energy

24
Q

What is Calgary known for?

A

Safe
Clean
Friendly (white hat)

25
Canadian tourism slogan
Keep exploring
26
Why does a destination brand?
Create a feeling
27
What is inter-generational travel?
Grandparents taking grandkids
28
Alberta train example of
Relationship marketing
29
Travel Alberta ipods
Given on Alberta train
30
How was relationship marketing related to Alberta Train?
Staff members accompanied guests on train Relationships with stakeholders No sales pitch
31
Eco-Tourism Principles
Minimize Impact Build Environmental and Cultural awareness and respect Provide positive experiences fr both visitors and hosts Provide direct financial benefits for conservation Provide financial benefits and empowerment to local power Raise sensitivity to host countries' political, environmental and social climate Support international human rights and labour agreements
32
Why is eco-tourism important from an operator's point of view?
Stay in business | Offer unique and rewarding experience
33
Why is eco-tourism important from a tourist's point of view
Try to limit damage to an area | Volunteer vacation to restore nature
34
Why did national parks start?
Environmentalists and public wanted to preserve precious regions.
35
Who supported and invested in national parks
Railways
36
"Pay to play" fee
Entrance fees are one way to pay for services while keeping a place protected
37
Effects of tourism
Most vivid memories Highlight of the year Presence of visitors can affect living patterns of locals
38
How does presence of visitors can affect living patterns of locals.
Disturb way of life Arrive with preconceived notions of what's right, what's wrong. Begging ex.
39
What does the extent of affect of tourism on locals depend on?
Diversity, differences in wealth, habits, appearances, behaviour
40
What is the most satisfying experience of tourists and locals?
Gatherings where culture is shared
41
Tourisms affect on crime
Usually not significant but can increase
42
How can tourism change residents?
Change in dress | Ethnocentrism
43
What can hurt residents?
Resentment Conflict over use or abuse of facilities Rising prices during tourism season Taking photos
44
Undesirable social results of tourism
``` Prostitution Gambling Drinking/ drugs Congestion Children trading education for jobs Overcrowding ```
45
Who is more inclined to travel?
Higher wealth Higher levels of education People who live in cities
46
Why do people who live in cities more inclined to travel?
Cities can be intimidating Added costs to get to city Lifestyles
47
What are some social tourism opportunities?
Cater to less mobile visitors Senior trips Specialized group trips
48
Who subsidizes social tourism?
Government, unions, public carriers, hotels or associations
49
Who does social tourism assist?
Particular demographics like seniors, students, low-income, workers who may not have opportunities