training Flashcards
1
Q
what is induction training?
A
the training that every new employee should receive at the start of their employment. it should include basic rules and procedures. the aims and objectives of the business. how the employee is expected to act
2
Q
what is on the job training?
A
training that takes place whilst the employee is actually working at their work station
3
Q
on the job training advantages
A
- specific to the job role
- easier to organise
- lower cost of training
- quicker to train
4
Q
on the job training disadvantages
A
- new employee may pick up bad habits
- job distractions during training eg phone calls
- the trainer is not a professional
5
Q
what is off the job training?
A
when employees are trained away from their work station. this is normally in the form of day release or training days. it can also be in the conference room within the business
6
Q
off the job training advantages
A
- able to make mistakes without customers
- new ideas are brought to the business
- motivating
- run by a trainer
7
Q
off the job training disadvantages
A
- can be expensive to organise
- takes time to plan
- not all the training will be relevant
8
Q
benefits of training
A
- updating skills
- productivity
- career development
- corporate image
- efficiency
- motivated employees
- helps achieve objectives
- reduces long term costs
- improved communication
