training Flashcards

(12 cards)

1
Q

what is training

A

a systematic process of learning new skills or behaviors, often to improve performance or meet specific goals

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2
Q

what is development

A

a process that results in growth, progress, positive change, or the addition of physical, economic, environmental, social, and demographic components to an existing system or environment.

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3
Q

types of training

A

in class trainibg
on the job
off the job
job rotation
coaching
mentoring
workshop
conference

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4
Q

on the job training

A

a hands-on approach where employees learn job-specific skills and knowledge by performing tasks in their actual work environment

productivity
real world application
flexible

disruption
safety risk
bad habits

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5
Q

off the job training

A

involves learning and developing skills away from the employee’s usual workplace

focus/concentration
networking
qualification

employee turnover
not flexible

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6
Q

why training/development is important

A

It empowers individuals with skills and knowledge, boosts performance, and enhances job satisfaction

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7
Q

how training benifits business

A

quality of work
more work
employee retention
succession planning

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8
Q

how training benifits employee

A

self esteem morale
job security
promotion

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9
Q

mentoring

A

a collaborative relationship where a more experienced individual, the mentor, guides and supports someone else, the mentee, in their professional or personal development

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10
Q

coaching

A

process where a coach guides and supports an individual to achieve specific goals, develop their skills, and unlock their potential, primarily through one-on-one conversations.

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11
Q

seminar

A

a conference or other meeting for discussion or training

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12
Q

employee engagement + characteristics

A

employee having an emotional commitment to their
workplace

vigour –energy enthusiasm
‒ dedication – pride in their role and their employer
‒ absorption – a focused attention to detail and a commitment to quality.

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