Transport Services Flashcards
(175 cards)
1
Q
What Transport Services exist on an Exchange 2016 service?
A
- Front End Transport Service
- Transport Service
• Mailbox Transport Service
which consists of:
○ Mailbox Transport Submission Service
○ Mailbox Transport Delivery Service
2
Q
What is the Front End Transport service?
A
- Stateless proxy for inbound, external, SMTP traffic
* Optionally, a stateless proxy for outbound traffic
3
Q
What is the Transport Service?
A
- handles all SMTP mail flow for the organization
- it performs categorization (determining how to route an e-mail message)
- performs content inspection
- can queue messages
4
Q
What are the Mailbox Transport services?
A
• Consists of:
○ Mailbox Transport Submission Service
○ Mailbox Transport Delivery Service
• The services that communicate directly with mailbox databases for both inbound and outbound email
5
Q
Which transport services can queue messages?
A
Only the Transport Service.
The Front End Transport and Mailbox Transport services cannot.
6
Q
Which transport services can perform content inspection?
A
Only the Transport Service
The Front End Transport and Mailbox Transport services cannot.
7
Q
What can the Front End Transport service communicate with?
A
Only the Transport Service, on either the same mailbox server or on another mailbox server.
8
Q
What can the Transport service communicate with?
A
- Front End Transport Service (on same or other Mailbox servers)
- Transport Service (on other Mailbox servers)
- Mailbox Transport services (on same or other Mailbox servers)
- Edge Transport servers or external SMTP servers for outbound mail
9
Q
What can the Mailbox Transport services communicate with?
A
- Mailbox databases
* the Transport Service (on same or other Mailbox servers)
10
Q
What is the Transport Pipeline?
A
A collection of services, connections, components, and queues that work together to route all messages to the categorizer in the Transport service on an Exchange 2016 Mailbox server inside the organization.
11
Q
What is a Routing Destination?
A
The final destination that Exchange has determined for a message, based on the recipient information.
12
Q
What are possible Routing Destinations?
A
- a Mailbox database (for internal recipients)
- a Connector (for external recipients)
• a Distribution group expansion server
– if one has been specified for that group. (otherwise, any mailbox server can perform the distribution group expansion)
– When a DG is expanded, it may result in duplication of message for sending to different routing destinations
13
Q
What might cause an e-mail message to be duplicated and sent to different routing destinations?
A
This can happen, for example, if a distribution group is made up of both internal mailboxes and external contacts.
The message would be duplicated, with one having a routing destination of a mailbox database for the internal recipients, and one with a routing destination of a Send Connector for the external recipients.
14
Q
What is a Delivery Group?
A
Each Routing Destination has one or more mailbox servers that are responsible for delivering messages to their destination.
Those servers are referred to as a Delivery Group.
15
Q
What are possible Delivery Groups?
A
• a DAG
– The DAG members are the Delivery Group for any mailboxes that are hosted within that DAG
• Mailbox server(s) within an AD site
– If a mailbox is not hosted in a DAG, then any of the mailbox servers in the same site as the mailbox itself are used as the Delivery Group.
• Source Mailbox servers for a connector
– if a message needs to be sent over a Send Connector, then the source servers for that connector are the Delivery Group.
• an Active Directory site.
– if a hub site has been configured, and it is the least-cost route to the destination, then the mailbox servers in that site are a Delivery Group.
16
Q
How are messages with multiple recipients routed?
A
For distribution groups:
– The nearest Transport service is used, and the group is expanded to determine routing destinations.
For multiple recipients:
– The first 20 recipients are used to determine the best Transport service to use. Then, that transport service decides what to do from there.
17
Q
How does Exchange route email messages?
A
The Categorizer calculates the least-cost route to the delivery group for that recipient.
18
Q
What is least-cost routing?
A
The Active Directory replication topology configures AD Site links with a “cost value.”
The lower the “cost,” the better the speed or bandwidth of the WAN connection between the two sites.
Exchange looks at these same IP Site Cost Links when calculating the least-cost route between two servers in the same organization.
19
Q
What does “queuing to the point of failure” refer to?
A
If a site has an outage, then Exchange will try to send messages destined for that site to the closest site and queued until the destination site is online again.
This will only happen if the target mailbox is NOT hosted in a DAG, or if all DAG sites are down.
20
Q
What will happen if a destination mailbox is hosted on a server that is having an outage?
A
If the mailbox is hosted in a DAG and the DAG member hosting the mailbox is down, then the sending server will try to deliver the message to:
(in order of preference)
- the closets DAG member,
- any DAG member,
- queuing to the point of failure if no DAG members are available
If the mailbox is not hosted by a DAG, then the sending server will simply queue to the point of failure.
21
Q
What is an “Exchange Cost”?
A
A parameter that can be set on an AD Site Link, which will be used by Exchange to calculate route cost instead of the IP Site Link cost.
Exchange Cost value will override the IP Site Link cost value.
This is useful in situations where the AD topology doesn’t match how you want your Exchange routing to behave.
22
Q
How do you configure an Exchange Cost?
A
Exchange Cost values are assigned to AD Sites Links.
Set-ADSiteLink
“SiteA-SiteB”
-ExchangeCost 5
23
Q
How will a “Hub Site” influence Exchange routing between sites?
A
When an AD Site has been configured as a Hub Site,
and that site exists on the Least Cost Routing path between two other sites,
then a message will be sent to an exchange server in the Hub site, instead of directly to the destination server.
24
Q
What is the PowerShell command to create a new Hub Site?
A
To set an AD Site as a Hub Site:
Set-ADSite
“Name of Site”
-HubSiteEnabled:$true
25
What is Shadow Redundancy?
A feature that makes a copy of each e-mail message onto another Mailbox server, to protect the message from failure of a server that is processing the message.
The goal is to improve availability and resilience of e-mail in transit.
26
How does Shadow Redundancy work?
When Front End Transport sends a message to a Transport service, the message will also be copied to another Transport service before the first Transport service acknowledges receipt.
When the Shadow copy has been successfully created, the first mailbox server sends back the acknowledgement to the sending device or server.
27
What is a Shadow Queue?
Part of Shadow Redundancy.
The Shadow Queue is where Shadow copies of e-mail messages are stored on the Shadow server for that message.
28
How is a server selected to copy a message onto for Shadow Redundancy?
If the receiving server is NOT a DAG member:
- a mailbox server in the local directory site is used as the Shadow server.
If the receiving server is a DAG member:
- another DAG member is used as the Shadow server.
If the DAG spans multiple Active Directory sites:
- Shadow Redundancy will try to pick a DAG member in a different site, so you have site resilience for the message.
29
How do you configure Shadow Redundancy?
* It is enabled by default.
* Disabling it is not recommended.
* It is enabled and configured organization-wide. Cannot be configured per-server.
* You can set it to either accept or reject messages if shadow redundancy fails.
30
What happens if a Shadow copy fails to be created?
You have the option to set whether Messages are accepted or rejected if a shadow copy fails to be created.
If you have multiple servers in each AD site, or if servers are members of a DAG, you can set messages to be rejected if the Shadow copy fails to be created, if you want to prioritize resiliency over continued delivery.
In single-server sites/environments, Shadow copies will always fail to be created, so they must be accepted in this setting.
31
What is the PowerShell command to Reject a message when a shadow copy fails to be created?
Set-TransportConfig
| -RejectMessageOnShadowFailure:$true
32
Part of Transport, this feature will protect message resiliency while the message is in transit.
What is:
Shadow Redundancy
33
Part of Transport, this feature will protect message resiliency after the message has been delivered.
What is:
Safety Net
34
What is Safety Net?
Safety Net stores copies of successfully delivered messages, so they can be resubmitted into the transport pipeline if necessary.
35
When might Safety Net be used to resubmit a message?
* After a lossy failover of a database in a DAG.
| * During activation of a lagged database copy.
36
How long will Safety Net hold copies of delivered messages for?
The default hold time is 2 days, but it is configurable at the organization level.
37
How should Safety Net be configured if you are using Lagged Database Copies?
The hold time of Safety Net should be set to match or exceed the longest lag time on your lagged database copies.
38
Powershell command to configure Safety Net Hold Time?
Set-TransportConfig
- SafetyNetHoldTime
10. 00:00:00
(format is dd.hh:mm:ss)
39
How is Safety Net itself made redundant?
As long as Shadow Redundancy hasn't been disabled, then Safety Net is made redundant by Shadow Safety Net.
The the Primary Safety Net is unavailable for resubmission requests, Shadow Safety Net can service the requests.
40
At what point are messages moved into the Safety Net?
After a message has been successfully delivered to the recipient, the primary copy of the message is moved to Safety Net, and the shadow copy of the message is moved to the Shadow Safety Net (as long as Shadow Redundancy hasn't been disabled).
41
What database is Safety Net part of?
Safety Net is part of the Transport Database.
42
What is a Receive Connector?
Receive Connectors are used to receive e-mail from clients, servers, or other transport services.
43
What are the default Receive Connectors that come configured when you install Exchange?
* There are 5 default receive connectors created by Exchange.
* Each will have the server name in the Connector's name:
• Front End Transport Service Receive Connectors:
○ Default Frontend
○ Client FrontEnd
○ Outbound Proxy Frontend
• Transport Service Receive Connectors:
○ Default
○ Client Proxy
44
What is this Receive Connector, and what port does it use?
Default Frontend
* Bound to the Front End Transport Service
* Listens on Port: TCP 25
* Entry point for e-mail from non-Exchange systems into the organization.
45
What is this Receive Connector, and what port does it use?
Client FrontEnd
* Bound to the Front End Transport Service
* Listens on Port: 587
* Requires client authentication
* Used for secure, authenticated SMTP (protected by TLS)
* Used, for example, by POP and IMAP clients, and by internal devices or apps that are configured to use authentication.
46
What is this Receive Connector, and what port does it use?
Outbound Proxy Frontend
* Bound to the Front End Transport Service
* Listens on Port: 717
* Only used if a send connector is configured to proxy outbound e-mail via Front End Transport service.
* By default, send connectors are NOT configured in this way, so this Receive Connector is almost never used in the real world.
47
What is this Receive Connector, and what port does it use?
Default
* Bound to the Transport Service
* Listens on Port: 2525
* Accepts connections from other transport services on the same or different servers.
* That would include connections:
- that have been proxied from the Default Frontend connector,
- from Edge Transport servers,
- from Mailbox Transport services,
- or from other transport services on other servers.
48
What is this Receive Connector, and what port does it use?
Client Proxy
* Bound to the Transport Service
* Listens on Port: 465
* Accepts client connections proxied by Frontend services
49
For what reasons should you modify any of the Default Receive Connectors?
Generally, you should not modify them, except to do the following:
* Change message size limits
* Change rate limits
* Configure a TLS certificate to use on a particular connector
50
What is a Relay Connector?
A particular type of Receive Connector.
If a device or application needs to send e-mail messages, (such as for notifications, alerts, scan-to-email, etc.), Exchange can perform that service.
A connector built for this purpose is commonly called a Relay Connector.
51
What is the difference between Internal Relay and External Relay, and how are they configured?
Internal Relay works without any special configuration required.
The default Frontend Receive Connector is already configured to accept SMTP connections from anywhere, and the Exchange server will allow an anonymous sender to send e-mail to any internal recipients (since that is also how internet e-mail is treated).
But, if a sender tries to send e-mail to an external recipient, they must either use authentication (which will go through the Client FrontEnd Receive Connector), or an External Relay Connector must be configured to allow anonymous senders from specific IP addresses.
52
If more than one Front End Receive Connector is configured to listen on Port 25 for internal senders, how does an Exchange server know which connector to use?
The most specific match wins.
The Default Frontend Receive Connector is configured for all IP addresses. So, it is the least-specific configuration.
If a non-default Receive Connector has been configured with a specific set or range of IP addresses, then Exchange will use the connector that most specifically matches the source's IP address.
53
What is an "Accepted Domain"?
Accepted DOmains are SMTP namespaces that an Exchange organization is able to send and recieve e-mail for.
A domain must be added as an accepted domain before it can be used in e-mail addresses assigned to recipients.
54
What types of Accepted Domains are there?
There are three types of Accepted Domains:
* Authoritative
* Internal Relay
* External Relay
55
What is this type of Accepted Domain:
Authoritative
* A domain that the Exchange organization is solely responsible for.
* Exchange will only deliver e-mails to local recipients (that are within the local Exchange organization)
* All e-mail for unknown recipients is rejected.
56
What is this type of Accepted Domain:
Internal Relay
* A domain that the Exchange organization shares responsibility for.
* Recipients can be within the local Exchange organization, or can be located in an external mail system (whether another Exchange organization, or a third-party mail system).
* Exchange will first look for a local recipient, and if none are found, it will relay the mail off to another mail system.
* (A Send Connector handles the routing of the message to the other mail system.)
57
What is this type of Accepted Domain:
External Relay
* A domain for which Exchange has no local recipients, but can relay the messages to another mail system.
* Only recipients that are located in an external mail system.
* (A Send Connector handles the routing of the message to the other mail system.)
58
How can you assign e-mail addresses using sub-domains to recipients?
You can either configure the sub-domain as an Accepted Domain,
(for example, sales.company.com)
or you can add an Accepted Domain using a Wildcard.
(for example, *.company.com)
which will allow ANY subdomain to be used in e-mail addresses assigned to recipients.
59
Using e-mail address policies, how can you assign e-mail addresses using sub-domains to recipients?
If your Accepted Domain was configured with a wildcard, you cannot use its sub-domains in E-mail Address Policies.
Instead, you would need to add the specific sub-domains as their own Accepted Domain.
60
What is a "primary e-mail address"?
A recipient can have more than one e-mail address, but the primary e-mail address is the address that the e-mails they send will appear to be FROM.
61
What is this:
EAP
E-mail Address Policy/Policies
62
How can you use e-mail address policies to remove unwanted e-mail addresses?
You cannot.
EAPs can be used to add e-mail addresses, but they never remove e-mail addresses.
63
In an EAP address format, what does this variable mean?
%g
Given name
64
In an EAP address format, what does this variable mean?
%i
Middle initial
65
In an EAP address format, what does this variable mean?
%s
Surname
66
In an EAP address format, what does this variable mean?
%d
Display name
67
In an EAP address format, what does this variable mean?
%m
Exchange alias
68
In an EAP address format, what does this variable mean?
%xs
Use first X letters of surname
69
In an EAP address format, what does this variable mean?
%xg
Use first X letters of given name
70
If you don't specify an e-mail address format in an EAP, what will the resulting e-mail address be?
It will default to use the user's Exchange Alias. For example,
alias@domain.com
71
What is the default EAP and how does it work?
When Exchange is installed, it creates one default EAP for the organization.
By default, it will just assign the default Accepted Domain to all recipients. That Accepted Domain will be whatever the AD Forest name is.
72
How are EAPs matched to recipients?
You configure queries in the policy, for example, what text is in the "Company" field of the user.
Policies are also configured with a priority.
If more than one policy matches the recipient, the highest priority policy wins.
Note: The HIGHER the priority number, that means it will win. Unlike some other Microsoft systems where a lower number wins.
73
If there are multiple MX Records configured for a domain, how will Exchange pick which one to send outgoing e-mail to?
Each MX record includes a Preference value. The record with the LOWEST preference number is what Exchange will attempt to connect to first.
74
What is a Send Connector?
Send Connectors are used to route e-mail to external recipients.
At least one Send Connector is required per organization, for sending mail out to the internet.
75
What reasons would there be to configure multiple send connectors in an organization?
Send connectors are shared for all recipients and domains in an organization. You don't need to configure separate send connectors for seperate parts of your organization.
But, additional Send Connectors can be used for:
* Controlling e-mail delivery to specific external domains
* Securing mail flow to partner organizations
* Fault tolerance; so you have multiple out-bound routes from your organization
76
What is the Edge Transport Server Role?
* An optional server role for Exchange organizations.
* You would typically only install it if you need a specific feature, or to satisfy a security policy.
* It handles SMTP communications (e-mail transport) going out to, and coming in from, the internet.
* It is not involved in any client connectivity or other connectivity.
* It is designed to be placed in a perimeter network.
77
Why might you use an Edge Transport Server?
Organizations that require no direct connectivity between the internal network and the internet could use an Edge Transport Server in their DMZ.
78
What transport agents are available to an Edge Transport Server?
* Address Rewriting Inbound Agent
* Address Rewriting Outbound Agent
* Attachment filtering
* Antispam agents
79
What are the DNS requirements involved in setting up an Edge Transport server?
• The Edge Transport server must be able to resolve Mailbox server names
– either Point server to internal DNS, or add entries to hosts file.
• The Mailbox servers must be able to resolve Edge Transport server names
– best done by manually adding A records to internal DNS zone
• Edge Transport must be able to perform public DNS lookups for MX records.
80
What are the firewall requirements involved in setting up an Edge Transport server?
• TCP 25
– There must be bi-directional SMTP access between Edge Transport servers and internal/external e-mail servers.
• TCP 50636
– Outbound Edgesync access from Mailbox servers to Edge Transport servers.
• NAT inbound SMTP connections to the Edge Transport server instead of the internal mailbox server.
81
What port does Edgesync use?
TCP 50636
82
What is ADLDS?
Active Directory Lightweight Directory Service
83
What are the server prerequisites for installing the Edge Transport server role?
Just one:
Active Directory Lightweight Directory Service (ADLDS)
84
What is the Command Prompt command to install the Exchange Transport Server Role?
setup.exe
/m:install
/r:e
/iacceptexchangeserverlicenseterms
* /m specifies the "mode"
* /r specifies "role"
85
What is EdgeSync?
EdgeSync is the process that handles synchronization of data from AD to Edge Transport Servers, where it is stored in the ADLDS instance on the Edge Transport Server.
It is necessary because Edge Transport servers, being on a perimeter network, should not have inbound access to a domain controller.
86
What is an Edge Subscription?
For EdgeSync to connect an Edge Transport server to the internal Exchange organization, an Edge Subscription must be configured.
87
What does EdgeSync synchronize and create?
EdgeSync synchronizes:
• Topology Data
(about the internal Exchange organization)
* Configuration Data
* Recipient Data
Also, when the Edge Subscription is first created, it creates "EdgeSync" send and receive connectors on the mailbox servers for internet mail flow.
88
What tools can be used to manage a Edge Transport server?
There is no GUI or WUI. All administration must be performed through Exchange Management Shell.
89
What is Address Rewriting?
A feature of the Edge Transport Server role,
It allows for changing the "from" or "to" e-mail addresses on inbound and outbound e-mail through the use of rules.
It is rarely used in the real world, usually limited to scenarios of rebranding or mergers.
Note: Even though it can change the "from" email address, it will not remove the original sender's address from the header, so that NDR can be returned.
90
What are examples for the use of Address Rewriting?
• Changing a single email address to another address
– to present a single, public alias for a particular sender
– to consolidate a team of agents to have a single public address, such as "Sales"
• Changing a single domain to another domain
– useful during rebranding
• Multiple sub-domains to a single domain
– useful when multiple internal subdomains are used, but you want to unify them for external mail.
91
What is an Address Rewrite Entry?
A manually created rule that tells the Address Rewriting agents when and how to change e-mail addresses.
92
What is TLS?
Transport Layer Security
It is the successor to SSL. (Though, in casual terms, people often still refer to TLS as SSL.)
93
What is this?
STARTTLS
A command (verb) for the SMTP protocol to use TLS.
94
What are the three ways that Exchange can use TLS?
* Opportunistic
* Forced
* Mutual
95
How will Exchange function when it uses Opportunistic TLS?
* Accepts STARTTLS from other hosts.
* Sends STARTTLS to other hosts.
* Falls back to insecure if TLS isn't available.
* Works with untrusted certificates, such as self-signed certs.
* Provides Confidentiality for the e-mail in transit (if it's successful and doesn't fall back)
* Does NOT provide Authentication about the other host that Exchange is connecting to for sending or receiving that e-mail.
96
What configuration is required for Exchange to use Opportunistic TLS?
No configuration changes are required. It will do this by default.
97
How will Exchange function when it uses Forced TLS?
* Requires TLS for both inbound and outbound SMTP.
* Fails if TLS isn't available.
* Works with untrusted certificates, such as self-signed certs.
* Provides Confidentiality for the e-mail in transit.
* Does NOT provide Authentication about the other host that Exchange is connecting to for sending or receiving that e-mail.
98
What configuration is required for Exchange to use Forced TLS?
To require TLS, set the RequireTls attribute on send or receive connectors to $true.
99
How will Exchange function when it uses Mutual TLS?
* Requires TLS for both inbound and outbound SMTP.
* Fails if TLS isn't available.
* Fails if certificate can't be validated.
* Provides Confidentiality for the e-mail in transit
* DOES provide Authentication about the host Exchange is connecting to.
100
What is "Domain Secure"?
A term for when you have two Exchange Edge Transport servers in different organizations performing Mutual TLS.
When it occurs, Outlook displays a "Domain Secured" icon on messages.
Note, it is incredibly rare in the real world.
101
What is "Domain Security"?
Another term for "Domain Secure"
102
What does Domain Secure require?
* Edge Transport Servers on both ends of the connection
* Valid certificates on both servers, installed and enabled for SMTP
* There must not be any non-Exchange servers involved in the mail flow path (such as third-party spam filters).
* The domain to be secured must be specified in the "TLS Receive Domain Secure List" and/or the "TLS Send Domain Secure List"
* A "Parter" Send Connector and/or Receive Connector for the secured domain to use.
103
What is SPF?
Sender Policy Framework
* A DNS TXT record that receiving servers can look up to validate your sending server's IP address.
* Used to help prevent spoofing of your domain names by spammers.
* Not mandatory to implement, but recommended.
* SPF records are only a suggestion and the receiving server can ignore or override.
104
What does an SPF record consist of?
* The version of SPF (which also servers to indicate that this TXT record is an SPF record)
* One or more "Mechanisms"
* A Qualifier for each Mechanism
105
How is the version of an SPF record indicated?
In this format:
v=spf1
106
In an SPF record, what does this Mechanism mean?
all
* Matches any host
* Generally placed at the end of a record as a catch-all, to indicate what should be done for any hosts not defined in the SPF record.
107
In an SPF record, what does this Mechanism mean?
ip4:
• Matches a single IPv4 address or IPv4 network range
108
In an SPF record, what does this Mechanism mean?
ip6:
• Matches a single IPv6 address or IPv6 network range
109
In an SPF record, what does this Mechanism mean?
a
* Matches a host name or domain name
* So the receiving server will look up the A record of the domain in DNS, and if it resolves to the IP address that is making the inbound SMTP connection, then that's a match
110
In an SPF record, what does this Mechanism mean?
mx
* Matches against the MX records for the domain
* Useful to use if outbound mail for your organization is handled by the same server that MX records resolve to for inbound mail. A nice, simple way to construct your SPF record.
111
In an SPF record, what does this Mechanism mean?
ptr
* Uses reverse DNS to match the sending server's IP address to the host's name that it resolves to
* Not recommended because it causes a high load on DNS and can be quite slow.
112
In an SPF record, what does this Mechanism mean?
exists
• Simply checks if domain name that the e-mail is trying to send from actually exists
113
In an SPF record, what does this Mechanism mean?
include:
* Matches against the SPF record for another domain
* Usually used if outbound e-mail is routed through a cloud service, such as Exchange Online Protection.
* Basically saying: "as long as this other SPF record says it's ok, then it's ok by me."
114
In an SPF record, what does this Qualifier mean?
+
* Pass
* Meaning, e-mail from hosts indicated by the Mechanism should be accepted
* This is the default qualifier if none is provided.
115
In an SPF record, what does is mean if no Qualifier is specified on a Mechanism?
• It will use the default qualifier, which is + (Pass)
116
In an SPF record, what does this Qualifier mean?
-
* Fail
| * Meaning, e-mail from hosts indicated by the Mechanism should be rejected
117
In an SPF record, what does this Qualifier mean?
~
* Soft Fail
| * Meaning, e-mail from hosts indicated by the Mechanism can be accepted but treated as possible spam
118
In an SPF record, what does this Qualifier mean?
?
* Neutral
| * Meaning, the receiving mail server is advised to do whatever it wants
119
What Anti-spam / Anti-Malware agents are installed by default on a Mailbox server?
Only the Malware agent.
120
What anti-spam agents can be installed on a Mailbox server?
In addition to the Malware agent that is available by default, installing the Anti-Spam agents will make the following available:
* Content Filter
* Sender ID
* Sender Filter
* Recipient Filter
* Protocol Analysis
121
What Anti-spam / Anti-Malware agents are installed by default on an Edge Transport server?
* Connection Filtering
* Content Filter
* Sender ID
* Sender Filter
* Recipient Filter
* Protocol Analysis
* Attachment Filter
* (Note, it does not support the Malware agent)
122
What is Connection Filtering?
* An Anti-Spam Agent
* Exists only on Edge Transport server role (cannot be installed on a Mailbox server role)
* Makes block or allow decisions based on the IP address that is making the SMTP connection
* Can use block/allow list providors
* Can use explicit block/allow list entries
123
What is Content Filtering?
* An Anti-Spam Agent
* Makes filtering decisions based on the content of email messages
* Applies a Spam Confidence Level (SCL) score.
* Can reject, delete, or quarantine messages based on the SCL
* You can add custom phrases and keywords to influence how Content Filtering scores messages
124
What is this?
SCL
Spam Confidence Level
A score applied to a message by Content Filtering. The higher the level, the more likely it is spam.
125
What is Sender ID?
* An Anti-Spam Agent
* Looks up SPF Records
* Default action is simply to stamps messages with the results (will not reject email even if it fails)
* Can be configured to Reject messages that fail SPF lookup
* Bypass rules can be configured, so SPF is not considered for particular senders or internal recipients
* Only effective if sender's domain has an SPF record
126
What is Sender Filtering?
* An Anti-Spam Agent
* Makes filtering decisions based on senders or sender domains that you choose to block.
* Can be configured to either Reject the message, or simply StampStatus.
* Can be configured to block an e-mail address, a domain name, or entire top-level domains.
127
What is Recipient Filtering?
* An Anti-Spam Agent
* Makes filtering decisions based on the recipient of an email message
* Can check for non-existent recipients, restricted distribution groups, internal-only mailboxes
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What is a Directory Harvest Attack?
When a spammer sends messages to many different recipients, to determine which ones are rejected based on being invalid recipients, which it can use to determine valid recipients.
Spammers use recipient validation to find legitimate email addresses.
129
How does Exchange mitigate against Directory Harvest Attacks?
Exchange will "tarpit" high volumes of suspicious behavior by 5 seconds (by default).
TarpitInterval is configured on Receive Connectors, and can be set to any interval you want, though the default of 5 seconds is usually sufficient.
130
What is Protocol Analysis?
* An Anti-Spam Agent
* Caluclates "Sender Reputation" level / score.
* Adds to the Sender Filter block list if score is above threshold, for a period of time (24 hours by default).
* Factors several characteristics to determine Sender Reputation.
131
What factors does Protocol Analysis consider to determine a Sender Reputation?
* HELO/EHLO analysis
* Reverse DNS lookup
* SCL ratings determined by the Content Filtering Agent
* Open proxy test
132
What is Attachment Filtering?
* An Anti-Spam Agent
* Only available on Edge Transport Server role. (Not on Mailbox Servers)
* Pre-configured with a list of file types to filter, such as executables and scripts.
* Attachment types can be added or removed, to customize list.
* Can be set to either Reject messages with filtered attachments, or simply Strip the attachment from the message.
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What is a Safelist?
Mailbox users can maintain their own list of safe and blocked sender addresses or domains, called their Safelist.
134
What is Safelist Aggregation?
* Exchange can aggregate Safelist information to use it during antispam filtering.
* Content filtering is bypassed for safe senders.
* Sender filtering rejects or deletes messages from senders on a user's blocked list.
* Enabled by default
135
What is Malware Filtering?
* Only available on Mailbox Servers (not on Edge Transport)
* Asked during Setup if you want it Enabled (default is enabled)
* Malware filtering occurs at the transport layer, not database layer, therefore it does not replace running a file-level antivirus.
136
What is a Transport Queue, and how does it operate?
Exchange servers that host Transport services queue messages for delivery.
If the destination server can't be reached, the server will hold the message in its queue and retry delivery at regular intervals.
Queued messages will eventually expire.
137
How long will messages remain in the Transport queue before they expire?
The default Expiration Timeout is 2 days, but you can configure it as desired.
138
What is the PowerShell command to change the Transport Queue Expiration?
Set-TransportService
- MessageExpirationTimeout
3. 00:00:00
139
What is Protocol Logging?
An option that can be configured on Send and Receive Connectors.
It captures the SMTP conversation that occurs between two hosts/devices.
Both the Front End Transport Service and the Transport Service each have Protocol Logs for both Send and Receive.
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What Connectors utilize Protocol Logging?
By default, the only Receive Connectors that have Protocol Logging enabled are:
* Default Frontend
* Outbound Proxy Frontend
Other default Receive Connectors, and all manually created Send or Receive Connectors, have it disabled by default.
141
What different levels can Protocol Logging be set to?
Just two levels:
* None (Disabled)
* Verbose (Enabled)
142
What is Protocol Logging useful for?
Because the Protocol Logs are capturing the information from the very first stages of the SMTP connection, it is useful for identifying errors that occur before email enters the transport pipeline.
So, they are useful for troubleshooting connectivity issues at the server level.
143
What is Message Tracking?
An Exchange feature that records detailed log files of e-mail traffic as messages travel through the transport pipeline.
(I.e., between Exchange servers within the organization, and between different roles, services, and components on individual servers.)
It only records metadata.
144
What details about a message will be recorded by Message Tracking?
It only records metadata.
It does not store message contents other than the message subject (by default).
Metadata includes:
* Sender
* Recipient
* Date
* Time
* Overall message size
* Subject (by default, but optional)
145
What transport services will utilize Message Tracking?
Only the Transport Service.
(The Front End Transport service is only a proxy for SMTP connections, so it performs no logging other than Protocol Logging.)
146
How can you read info from Message Tracking Logs?
* The log TXT files are human-readable, and located within Exchange's installation folder:
* Program Files > Microsoft > Exchange Server > V15 > Transport Roles > Logs > MessageTracking
* These logs can also be imported into Excel to improve readability.
* You can also perform Message Tracking Log searches in PowerShell
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How do you perform Message Tracking Log searches in PowerShell?
• Example command:
```
Get-MessageTrackingLog
-Sender
john@company.com
-Recipients
mary@website.com
```
• You can use several filter options to narrow your results.
148
What is a Remote Domain?
A Remote Domain is configured so that settings can be defined for outgoing message transfer to external mail systems.
149
What types of settings can be configured for Remote Domains?
• Message formats (HTML, rich text, plain text)
– If you know a certain domain only supports certain kinds of formats, you can convert outgoing messages to the required format)
• Automatic (out of office) replies
• Non-delivery reports
– with or without diagnostic information
150
What is the cmdlet to see Remote Domain configurations?
Get-RemoteDomain
151
What is Back Pressure?
A state of resource exhaustion for Exchange servers, which leads to the server actively refusing some or all connections or e-mail delivery attempts.
It is a symptom of server sizing or performance issues. A server goes into a Back Pressure state as a method of self-preservation.
152
What are common causes of Back Pressure?
* Low free disk space on the drives that store the Transport Queue database and logs
* Too many uncommitted database transactions in memory
* Excess memory utilization, either by the transport service processes, or overall by the server
153
What Back Pressure States are there, and what do they indicate?
Normal
• no problems
Medium
• means a resource is moderately over-utilized
• server begins limiting some connection types, e.g. external connections, but continues processing internal mail
High
• means a resource is severely over-utilized
• server stops accepting all new connections
154
What are the signs of Back Pressure?
* SMTP error 452 4.3.1 Insufficient system resources
| * Application event log entries, including ID #s 15004 through 15007.
155
What should you do if you discover your domain is listed on an anti-spam block list?
* Check block lists on a site such as MXToolbox.com to see what lists you appear on.
* See if lists provide a reason for your entry. Make corrections as required.
* Check that your receive connectors are properly configured and are not being used as an open relay for spammers.
* Contact the list that you have been blocked on to request removal.
156
What are Mail Flow Rules also known as?
Transport Rules
157
What are Transport Rules?
* Rules created to look for messages matching specified criteria or conditions, and to take specified action on those messages.
* Applied to entire organization / at the organization level.
158
What are some examples of possible Transport Rule conditions?
• Sender details
– e.g. domain name
• Recipient details
– e.g. name, group membership, AD attributes)
• Message content
– e.g. keywords in subject, body, sensitive data types, attachments)
• Message size
– total size, attachment size, etc.
159
What are some examples of possible Transport Rule Actions?
* Forward or redirect message
* Reject or delete message
* Add additional recipients in To/Cc/Bcc
* Apply rights management/encryption
* Modify spam score
* Set any message header values
* Send message to a moderator for approval before sending out
* Apply a disclaimer to the message
160
What is a Shared SMTP Namespace?
An e-mail domain that is used by more than one mail organization / system, where each has a separate set of recipients using that domain.
161
What is required for setting up a Shared SMTP namespace?
* The domain added as an Accepted Domain (in each organization)
* Its Domain Type must be set to Internal Relay (in each organization)
* If a Recipient Filter is in place, the AddressBookEnabled property of the Domain must be set to $false, so that Recipient Filtering is not performed on it
* A send connector for that address space, set to route to the other organizations that share the namespace (in each organization)
* Transport Rules to prevent looped relaying of a message when a recipient cannot be found
162
How are loops prevented when a recipient cannot be found in a Shared SMTP Namespace?
* Exchange will automatically detect a loop and reject a message, but it takes about 30 loops before that detection kicks in.
* This can create delays and perhaps excessive traffic, so it's best to configure transport rules to reject a message after a single loop:
* Two Transport Rules are required:
– One rule tags the message header when a message is relayed out
– A second rule (with lower priority and thus and processed first) looks for the tag when receiving a message, and rejects it to prevent a loop
163
What is the default Message Size Limit?
For total message size, the default limit is 10 MB.
164
What is the default Message Recipient Limit?
For number of recipients, the default limit is 500.
165
How is a Distribution Group counted against Message Recipient Limits?
It is counted as a single recipient, even if the group has thousands of members.
166
At what level(s) can Message Size Limits be set?
* For the Organization
* For a Connector (Send, Receive, and AD Site Connectors)
* For a server
* For a recipient (Mailboxes and Distribution Groups)
167
If there are different message size limits set at different levels, what limit is used?
The most restrictive limit wins.
168
If a Message Size Limit is set at the Server Level, what will that impact?
Only mobile and web users.
I.e., only messages going through that server via ActiveSync, Outlook on the Web, and Exchange Web Services.
169
How is it recommended to utilize mutliple send connectors?
* A single Send Connector per internet-facing site is appropriate, and you generally should not configure more.
* Send connectors should usually be configured with equal cost, so that each site's Public IP is kept in use so they gain reputation on the internet as a good sender for your domain.
170
What is a Send Connector Cost, and what impact does it have?
* Send Connectors are configured with a "cost" which is part of the least-cost route calculation.
* One site may actually send out through another site's send connector, if the other send connector and the AD Site Link leading to it total to a lower cost than it's own send connector.
* But, using unequal costs so that only one Public IP gets utilized for outgoing mail is not recommended.
171
How do you configure multiple inbound routes for the purpose of redundancy?
Create multiple MX records, pointing to different Public IP addresses of different servers/sites.
They can be configured either with:
* equal priority, which results in a generally random distribution between the two routes,
* or differing priorities, which results in the lower priority record generally being attempted first.
172
If a message becomes queued because its route is unavailable, when will routing be retried?
* Queues will automatically retry every 10 mintues.
| * You can force a retry by running this cmdlet: Retry-Queue
173
What does this cmdlet do, and when is it useful?
Retry-Queue -Resubmit
* When routing topology changes (such as changing route cost or creating a new connector), new routes are only evaluated for new email messages.
* So if messages are already in the transport queue because they failed to be routed, they will be retried using the same, previously determined route.
* Retry-Queue forces a retry, and the -Resubmit forces re-evaluation of the queued messages for new routes.
174
When a server needs to be taken down for maintenance, what happens to messages in its transport queue, and what should be done?
* The messages will remain in that server's queue and will not reattempt delivery until the server is online again.
* So, prior to taking the server down, you should:
– Drain transport queues.
– Redirect remaining queued messages to another server.
– Note, Shadow Redundancy or Safety Net messages on the server are not redirected, and thus will still be at risk.
175
What does it mean to Drain the Transport Queue?
It tells Exchange to continue processing existing e-mail, but stop accepting new mail into the Transport queue.
This is done in preparation of taking the server offline.
