Trompenaars und Hofstede Flashcards

(27 cards)

1
Q

All 7 dings vom Trompenaars

A
  • specific / diffuse
  • affective / neutral
  • internal / external
  • synchronous / sequential (future present past)
  • universalistic / particularistic
  • achievement / ascription
  • individualistic / communitarian
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2
Q

Hofstedes 6 Dimensions

A
  • power distance index
  • individualism / collectivism
  • masculinity / feimininity
  • long-term / short-term
  • indulgence / restraint
  • uncertainty avoidance index
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3
Q

specific

A

everone has different areas, one + one conversations, easy to get in contact with people, professional, hard to become private

Standards, Facts, Contract

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4
Q

diffuse

A

one whole, total picture, all together, friend for everything, public=private
hard for newcomers to get in

Style, Ambiance, Trust, Understanding

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5
Q

affective

A

show emotions -> don’t hide

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6
Q

neutral

A

control emotions, don’t show to much (weak)

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7
Q

individualistic

A

individual is more important than community

TAKE CARE OF YOURSELF

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8
Q

communitarian

A

community and family > individual,
act in ways that serve society, it helps you as well
AT THE COST OF FREEDOM

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9
Q

universalism

A

general rules, codes, standards for EVERYONE

more important than friends

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10
Q

particularism

A

friendship, relationships & extraordinary achievement

MORE IMPORTANT THAN LAW

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11
Q

achievement

A

you can achieve anything, your status has to be proven everytime
STATUS MADE UP BY ACTIONS
you get what you’re good at

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12
Q

ascription

A

status given by birth, nationality, age, gender, wealth

Status given by how others relate to your position

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13
Q

internal

A

mechanistic view => understand with expertise, no luck, no predestination, make effort and dominate
CAPITALISM

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14
Q

external

A

go along with flows of environment, fatalistic, predestined, adapt to situations as good as possible
CALVINIST

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15
Q

sequential time

A

step-by-step, very Swiss, Europe Culture

schedules, planning

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16
Q

synchronous time

A

a lot at the same time, flexible contracts and commitments
CHINA
a comittment is a desire and intution, not set in stone

17
Q

Capitalism Pros

A
  • provides resiliance against natural and human volatility
  • drive for improvement, learning and growth (human development)
  • universalist = kind of everyone is qual -> could be customer
18
Q

Capitalism Cons

A
  • not sustainable at all
  • always busy, never not capturing value (no view for moment)
  • damages environment
  • internal / individualistic, bad for community
  • only for individual “After me the flood”
  • What you do, not who you are
  • materialistic
19
Q

Strategies to negotiate cultural differences

A
  • isolation
  • assimilation
  • conflict
  • compromise
  • cooperation
20
Q

isolation

A

no interactions, no negotiation

21
Q

assimilation

A

giving in to other culture, no negotiation

22
Q

conflict

A

no negotiation, both want to assert their own culture

23
Q

compromise

A

distributed negotiated solution: my your turn, patchwork of cultures

24
Q

cooperation

A

create a new cultural form, synergy of both, exploit positive aspects

25
local / international culture
local culture => higer loyalty, more fragemented and networked international culture => low loyalty, communal and mercenary
26
what decides on loyalty?
- orientations / expectations - role models - morality, emotions - social brotherhood and bonds choice influences loyalty negatively
27
how to create commitment of employees
- give genuine energy - create a flow and do all to keep it (challenge, immediate feedback, visible improvements) - give them title & responsibility - strong mentors - educate them about the business - hire the right person